WHAT’S YOUR GOAL WHEN IT COMES TO BIG DATA ANALYTICS? 3 QUESTIONS, 4 INDUSTRY EXAMPLES
Ricardo Passchier
Software AG Benelux
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@rpasschier
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THREE QUESTIONS To help you determine your roadmap for big data analytics
Ambition?
What’s your
1
Industry Peers
doing?
What are
2
Capabilities
are required to
reach your ambition?
What
3
THE RIGHT TYPE OF ANALYTICS “WHAT’S YOUR AMBITION?”
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4 |
THE ANALYTICS CONTINUUM What type is relevant to your business?
Difficulty
Value
Descriptive
What
happened?
Predictive
What will
happen?
Diagnostic
Why did it
happen?
Real-time
What happens
right now?
Prescriptive
How can we
make it happen?
FOCUS
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DRAWING INSPIRATION “WHAT ARE INDUSTRY PEERS
DOING?”
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2
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PREDICTIVE ASSET MAINTENANCE Head of Production
• Real-time
conditions
Always On
• 99.999% uptime
• Increased 1st call
repair rates
Objective
• Technician
dispatch
• Field service
automation
Automated Action
• Wear out /
malfunction
• Remaining useful
life of components
Big Data Analytics
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PREDICTIVE QUALITY OF SERVICE Head of Technical Field Services
• Real-time
conditions
Always On
• Better service
levels
• Lower costs
Objective
• Component/
consumables
ordering
• Routing
Automated Action
• Remaining useful
life
• Service level
breach
Big Data Analytics
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SMART LOGISTICS
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VP Supply Chain
• Enable merchants
& 3PL to plan
activities efficiently
in the harbor
Objective
• Fleet
management:
sourcing / routing
• Cascade supply
chain downstream
Automated Action
• Arrival time
• Route failure
identification
Big Data Analytics
• Position
• Status
• ETA
Always On
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SMART STORE MONITORING VP Commerce
• Traffic density
• POS data
• Shelf sensors
Always On
• Increased revenue
• More effective
merchandising &
service
• Customer
experience
Objective
• Proactive staff re-
deployment
• Promotion updates
• JIT replenishment
/ VMI
Automated Action
• When queues
appear
• When buying
behavior changes
• When shelves are
almost empty
Big Data Analytics
ROADMAP & CAPABILITIES “WHAT CAPABILITIES ARE
REQUIRED TO REACH YOUR
AMBITION?”
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ROADMAP & CAPABILITIES
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Render account,
achievement vs plan,
report outcomes
Drill down, data mining,
process mining, root-
cause analysis
Response to an external
event happening now, at
the right time
Anticipate future events,
detect correlations,
predict next best action
Descriptive Diagnostic Real-time Predictive
Proactive and pre-
emptive simulation and
action management
Prescriptive
Business strategy
& planning
Design &
analysis
Enterprise
architecture
Process
discovery
Process
monitoring
Event
processing
Predictive
analytics
Visual
analytics
Integration
services
In-Memory data
management Universal
messaging
APAMA & WEBMETHODS APAMA & WEBMETHODS APAMA & WEBMETHODS WEBMETHODS ARIS & ALFABET
Define Strategy & Plan
What
happened?
Why did it
happen?
What happens
right now?
What will
happen?
How can we make
it happen?
Find out
where & how to improve
From Strategic/Tactical to Operational
Utilize big data to predict
Operational intelligence, Visualized
Pattern
detection
Business strategy
& planning
Automated actions
Check goal accomplishment
Process
automation
Task
management
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@rpasschier
www.softwareag.com/corporate/solutions/iot
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