Download - What about Mobile Marketing?
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Holy @#&%! What about Mobile Marketing?!?
#WhatAboutMobile
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#WhatAboutMobile
With Your Hosts…
Justin MastrangeloFounder
JA Interactive & JA.TXT
Jon-Mikel BaileyFounder
Wood Street, Inc
@JustinPGH @jonmikelbailey
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#WhatAboutMobile
3 Mobile Marketing Opportunities 3 Biggest Mobile Marketing Mistakes
Wrong Way, Right Way
The Next 45 Minutes…
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Opportunities
(start here)
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Are You Getting Mobile Traffic?
(probably, but let‘s check...)
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Check Your Stats...
Where to look…
Install Google Analytics
In Audience, check either:
Browser & OS, or Mobile Stats
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Check Your Stats... What are the overall numbers?
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Check Your Stats... What are the browser numbers?
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#WhatAboutMobile
Tweet This!
Mobile traffic varies by industry. Check web stats to see where mobile users are going. #WhatAboutMobile
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Remember Traditional Media?
(it hasn‘t gone anywhere)
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#WhatAboutMobile
Mobile Call-to-Action
SMS
QR Code
Download App
It’s easier!
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#WhatAboutMobile
On TV: Chicago’s Shedd Aquarium
Offered a VIP package as a prize
Tested “Go to our website to enter” vs “Text in now to enter” on 4 different TV networks
3 networks used website
1 network used text messaging
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#WhatAboutMobile
On TV: Chicago’s Shedd Aquarium
SMS vs. Web Entries
52%
16%
16%
16%
SMS (FOX)
URL (NBC)
URL (ABC)
URL (CBS)
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#WhatAboutMobile
What’s the Goal?
Easy and interesting call-to-action
Measures the media
Can build a database from media
Cost-effective
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#WhatAboutMobile
Tweet This!
Adding SMS to traditional media can get you in front of over 90% of mobile users. #WhatAboutMobile
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Location and Events
Wait a minute, everyone is on their phone…
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#WhatAboutMobile
Get them Involved at Events
Audience members could text in a question during the presentation
They were also entered to win an iPod shuffle
Over 40% of the audience texted in
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#WhatAboutMobile
While They’re at Your Location
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#WhatAboutMobile
While They’re at Your Location
Take advantage of your audience while they’re they closest to your product
Have them scan a QR code or text in for exclusive content, promotions, or a chance to win something
Use day-to-day traffic to build a mobile marketing loyalty program
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#WhatAboutMobile
Get them Involved
SMS & QR
Enter to win
Vote
Video
Check-ins?
No more clipboards!
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#WhatAboutMobile
Tweet This!
Use SMS and QR to replace pens and paper at your events. #WhatAboutMobile
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Mistakes
(they’re everywhere right now)
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“I hear that QR Codes will save my life”
No, but if used properly, they can enhance your mobile marketing efforts…
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#WhatAboutMobile
On the side of a bus…
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When QR Codes don‘t work...
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#WhatAboutMobile
On a large billboard…
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When QR Codes don‘t work...
Any place where scanning is difficult…
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#WhatAboutMobile
Where scanning is easy and the user wants more info…
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A better approach would be...
And don’t just rely on QR, try SMS too…
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#WhatAboutMobile
Tweet This!
Slapping a QR code on something is not a mobile marketing strategy. #WhatAboutMobile
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“I know, I’ll send ‘em to my homepage”
This is your chance to either be annoying or to be the HERO, you choose…
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#WhatAboutMobile
Remember, these need to be super focused and user friendly. Um…
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So, where are you sending them...
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#WhatAboutMobile
Create versions that work well for small screens and
touch navigation…
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A better version...
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#WhatAboutMobile
Even better, create landing pages specific to the campaign you are using to get them there…
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A better version...
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#WhatAboutMobile
Tweet This!
Less is more on mobile. Give your audience what they need and stop there. #WhatAboutMobile
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Focusing on the Tools
(…and not the strategy)
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#WhatAboutMobile
Focusing on the Tools
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#WhatAboutMobile
A Good Example
“Text LASIK to 12345 for your chance to win free LASIK surgery”
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#WhatAboutMobile
A Good Example
Radio campaign used the prize (free LASIK surgery) to qualify the entries
Text messaging showed the company which stations were getting more entries so they could target those stations more later
The database built from the campaign was used to text out time-sensitive offers in the future during slow periods of business
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#WhatAboutMobile
Just because a tool exists, does not mean you need to rush out and use it. Think about your goals and your target audience first…
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Remember this slide?
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#WhatAboutMobile
Tweet This!
Marketing on mobile is not about technology, it’s about strategy. #WhatAboutMobile
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Wrong Way, Right Way
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#WhatAboutMobile
QR Codes: The Wrong Way
Placing QR Codes on your website? Really?
Placing a QR Code on anything that links to your homepage
Placing QR Codes where scanning them is difficult
Assuming everyone knows what it is and what to do with it
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#WhatAboutMobile
QR Codes: The Right Way
Use QR where the user will want more information
Link QR a mobile page with RELEVANT content
Place QR Codes where they make sense
Know your audience? Are they tech savvy?
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#WhatAboutMobile
Apps: The Wrong Way
Creating an app that clones a site
Building an iPhone app when your users are multi-platform
Creating an app that is limited
Creating an app because you want to say you have an app
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#WhatAboutMobile
Apps: The Right Way
Ask if the solution could be offered as a mobile website
Know your audience. Are they multi-platform users?
It should serve a purpose, solve a problem
Don’t build something “cool”
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#WhatAboutMobile
SMS: The Wrong Way
SMS call-to-action is placed at the bottom of an ad in small print
Incentive is “To join our mobile club…”
Subscribers are never texted again
…or subscribers are texted only marketing messages
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#WhatAboutMobile
SMS: The Right Way
The SMS call-to-action is the focus of the ad
An exclusive offer and behind-the-scenes video is the incentive
Subscribers are given a product update and another video in less than two weeks
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#WhatAboutMobile
Geo-Location: The Wrong Way
A dentist’s office puts up a “check in here” sign in their lobby
or
A restaurant puts up a “check in here” signs on their tables but does not setup an offer
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#WhatAboutMobile
Geo-Location: The Right Way
The dentist’s office concentrates on other form of mobile marketing
or
A restaurant creates an offer for the “mayor” and those who check-in three times
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#WhatAboutMobile
Tweet This!
Only 12% of smartphone owners use geo-location services. #WhatAboutMobile
http://mashable.com/2011/09/06/location-based-services-unpopular/
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#WhatAboutMobile
Remember…
Calls-to-Action
SMS
QR Codes
Delivering Content
Mobile Web & Video
Apps
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#WhatAboutMobile
Ask these Questions
What is the goal?
How will you reach the audience?
Is it easy for them?
Is it mobile-friendly from start to finish?
Is there VALUE for the audience?
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#WhatAboutMobile
Placeholder, enter yourown text here
Questions?Jon-Mikel Bailey301.668.5006 x8452www.woodstreet.com@jonmikelbailey@woodstreetweb
Justin Mastrangelo412.334.6835www.jainteractive.com@JustinPGH@JATXT