Download - Welcome HLAA 2008 Convention Attendees June 12-15, 2008 Grand Sierra Resort and Casino Reno, NV
WelcomeHLAA 2008
Convention Attendees
June 12-15, 2008
Grand Sierra Resort and Casino
Reno, NV
Agenda
• Overview of TIA – Rebecca Schwartz
• TIA -1083: History, TIA’s Role & Accomplishments – Al Baum
• VTech – Stephen Whitesell
• Panasonic – Tony Jasionowski
• Uniden – Al Baum
• TIA -1083: The Future – Al Baum
Rebecca Schwartz, Esq.
Manager, Regulatory and Government Affairs
Telecommunications Industry Association
Telecommunications Industry Association (TIA)
• A leading Standards Developing Organization (SDO) accredited by American National Standards Institute (ANSI).
• Represents the global information and communications technology (ICT) industry through– Standards development– Advocacy– Business opportunities– Market intelligence– World-wide environmental regulatory
compliance.
Telecommunications Industry Association (TIA)
• Supports the development of innovative technology to facilitate access to information by all Americans, including those with disabilities.
TIA Works to Help People with Hearing Loss
• Hearing Loss Association of America (HLAA)
• Gallaudet RERC on Telecommunications Access
• Telecommunications and Electronic and Information Technology Advisory Committee (TEITAC)
• National Association for Deaf
• U.S. Access Board• Federal Communications
Commission
TIA works with these organizations to support initiatives to help those with hearing loss:
Recent Policy Activities
• Policy Activities in 2008 Include:– Panel held at TIA 9th Annual Spring Policy
Summit:• “A New Age of Accessibility: Technology Aiding
Disabilities”
– TEITAC presents final report to U.S. Access Board on accessibility refresh.
– TIA files comments with the National Institute of Disability and Rehabilitation Research (NIDDR)
– TIA co-hosted Accessibility Technology Fair on Capitol Hill
Al Baum
Engineering Manager, DQA
Uniden America Corporation
Hearing Aid Interference from Cordless Telephones
The story behind the development of TIA-1083
Consumer Complaints
In 2004, telephone manufacturers began to receive customer complaints regarding hearing aid interference problems with digital cordless telephones.
Specifically consumers were hearing a buzz noise when using digital cordless telephones with hearing aids and cochlear implants when set to T-Coil mode.
There were no reports of the buzz noise from analog cordless telephones.
Industry Response
At the August 2004 meeting of TIA Subcommittee TR41.3 a Gallaudet University presentation on the subject was discussed along with possible causes for the reported interference.
The consensus belief was that, due to the low RF power levels used by cordless phones, the source of the reported interference was probably magnetic.
Further work towards confirming this belief and developing a testing method to characterize the magnetic interference was conducted during the remainder of 2004 and first half of 2005.
2004-2005 TIA Study Measurements confirmed that thecomplaint phones complied with
the FCC HAC regulations.
EIA-504-1983 Probe Coil Voltage Relative to 1000 Hz(For Receivers with an Axial Field > -19 dB(A/m) at 1kHz)
-20
-10
0
10
20
100 1000 10000
Frequency (Hz)
dB
re
1k
Hz
2004-2005 TIA Study
Next, the complaint phones weretested with hearing aids.
What We Found
Corded Phone
What We Found
Corded Phone
Axial Desired Signal vs Undesired Signal
-100
-80
-60
-40
-20
0
20
100 1000 10000
Frequency (Hz)
dB
(A/m
) Max Desired
Ref Desired
FCC Limit
Max Undesired
Ref Undesired
What We Found
Digital Cordless Phone
What We Found
Digital Cordless Phone
Axial Desired Signal vs Undesired Signal
-100
-80
-60
-40
-20
0
20
100 1000 10000
Frequency (Hz)
dB
(A/m
) Max Desired
Ref Desired
FCC Limit
Max Undesired
Ref Undesired
Why was this happening?
Digital Spread Spectrum (DSS) cordless phones alternate sending and receiving on the same frequency.
To accomplish this the RF transmitter in the cordless handset is turned on and off at a very rapid rate.
This results in large changes in battery current which in turn cause large changes in the magnetic field produced by the wiring in the handset.
This magnetic pulsing was being picked up by the T-Coil in the hearing aid and heard as a loud
buzzing noise by the wearer.
HLAA Studies
2005 HLAA National ConventionStudy conducted by Linda Kozma-Spytek of the Rehabilitation Engineering and Research Center (RERC) on Telecommunications Access and the Technology Access Program at Gallaudet University.
Volunteers from among the HLAA Convention attendees tested a group of phones and rated their performance.
– Loudness– Percent Words Understood– Interference– Usability– “Would you buy a phone with this level of
interference?”
HLAA Studies
2006 HLAA National Convention
Study conducted by Gallaudet University, Etymotic Research and Motorola.
Volunteers from among the HLAA attendees participated in this study and helped to answer the question:
“How much noise is too much noise?”
TIA Completes Development of New Standard
Results from the two HLAA Studies were compared with lab measurements by TIA member companies.
Performance Requirements Established
Compliant phones tested by wearers of hearing aids and cochlear implants with good results.
TIA-1083 PublishedMarch 2007
Official TIA-1083 LogoOn Product Packaging Starting This Fall
T
Compatible withHearing Aid T-Coil
TIA-1083
Stephen Whitesell
Sr. Technical ConsultantStandards, Regulatory, and Intellectual Property Matters
VTech Communications
25VTT/AAT – Proprietary
TIA-1083 Compliant Products
CS5111
Enhanced 5.8 GHz
Technology
Basic Cordless Telephone with Caller ID
• Caller ID/call waiting
• 20 name and number phonebook
• Handset volume control
• Selectable ring tones
• Large lighted display
• Backlit keypad
• English, Spanish, French menus
26VTT/AAT – Proprietary
TIA-1083 Compliant Products
CS5111 EL41108
VTech Brand AT&T Brand
Basic Cordless Telephone with Caller ID
27VTT/AAT – Proprietary
TIA-1083 Compliant Products
CS5111-2 EL41208
VTech Brand AT&T Brand
Basic Cordless Telephone with Caller ID
28VTT/AAT – Proprietary
TIA-1083 Compliant Products
CS5121
Enhanced 5.8 GHz
Technology
Cordless Answering System with Caller ID
• Digital answering system with 15 minutes of record time
• Caller ID/call waiting
• 20 name and number phonebook
• Handset volume control
• Selectable ring tones
• Large lighted display
• Backlit keypad
• English, Spanish, French menus
29VTT/AAT – Proprietary
TIA-1083 Compliant Products
CS5121
VTech Brand AT&T Brand
Cordless Answering System with Caller ID
EL42108
30VTT/AAT – Proprietary
TIA-1083 Compliant Products
CS5121-2
VTech Brand AT&T Brand
Cordless Answering System with Caller ID
EL42208
31VTT/AAT – Proprietary
TIA-1083 Compliant Products
CS5121-3
VTech Brand AT&T Brand
Cordless Answering System with Caller ID
EL42308
32VTT/AAT – Proprietary
TIA-1083 Compliant Products
CS5121-4
VTech Brand AT&T Brand
Cordless Answering System with Caller ID
EL42408
33VTT/AAT – Proprietary
TIA-1083 Compliant Products
HAC Benefits of Enhanced 5.8 GHz Analog Technology– Virtually interference free.– HAC mode is always on. Does not require menu
selection process to activate.– Does not affect usage time between battery
charges.
Next Steps– VTech has committed to making all new designs
TIA-1083 compliant by the beginning of 2010.– Actively working on design alternatives for digital
cordless product lines including DECT 6.0.
Tony Jasionowski
Senior Group Manager, Accessibility
Panasonic Corporation of North America
Panasonic’s Universal Design (UD)
Accessibility
PanasonicTony Jasionowski
HLAA Convention
June 13, 2008
Amplified Receiver
Talking Phone Book
Low noise mode for Hearing Aid Compatibility
Bone Conduction Receiver
Slow Talk Receiver
Talking Caller ID
Voice Enhancer
Handset Speakerphone
Panasonic Unique
Panasonic’s UD Accessible Telephones Panasonic’s UD Accessible Telephones Panasonic’s UD Accessible Telephones Panasonic’s UD Accessible Telephones
Continuous Improvement
Voice Announce
KME Confidential
10 Accessibility Features
1. Amplified Handset 2. Improved “Hearing Aid Compatibility” (Reduced digital noise vs. conventional phones)
3. Talking Caller ID
4. Talking Caller ID List
5. Talking Phone Book
6. Talking Keypad
7. Voice Enhancer
8. Handset Speakerphone
9. Slow Talk (Message Playback)
10. Lighted Antenna (Visual Ringer)
Easy and comfortable conversation for Everyone !Features to aid users with hearing and vision loss
KX-TG2386B : KX-TG2386B : AmplifiedAmplified Cordless Phone Cordless PhoneKX-TG2386B : KX-TG2386B : AmplifiedAmplified Cordless Phone Cordless Phone
CES 2005CES 2005 : : KX-TG2386BKX-TG2386B Best of Innovations Award “Assistive Technologies”
CES 2005CES 2005 : : KX-TG2386BKX-TG2386B Best of Innovations Award “Assistive Technologies”
KX-TG2388B:KX-TG2388B: Bone Conduction Bone Conduction Cordless Phone Cordless PhoneKX-TG2388B:KX-TG2388B: Bone Conduction Bone Conduction Cordless Phone Cordless Phone
KX-TG2388B: KX-TG2386B + Bone Conduction Handset
Bone Conduction Unit
Bone conduction may benefit people with conductiveand /or mixed hearing losses and elderly people who are experiencing difficulty in hearing
"It has been years since I could use the phone. I can finally talk to my grandkids!" - John H (wears hearing aids in both ears)
"With this phone I can hear almost like before I lost my hearing." - Carlos F (only has 30% in one ear)
"Amazing phone!" - Michele M (wears hearing aids in both ears)
"Finally they've made a phone for me, what a wonderful company!“ - Mary L (wears hearing aids in both ears)
User’s Voice
KX-TG2388B:KX-TG2388B: Bone Conduction Bone Conduction Cordless Phone Cordless PhoneKX-TG2388B:KX-TG2388B: Bone Conduction Bone Conduction Cordless Phone Cordless Phone
CES 2006: KX-TG2388BCES 2006: KX-TG2388B Design & Engineering Showcase Award
CES 2006: KX-TG2388BCES 2006: KX-TG2388B Design & Engineering Showcase Award
2008 Models Customers VOC (Web site) Analysis
Works well with HA.No interference !!!
2008 Models
Total : 55 cases
Average : 4.4 Stars
VOC from a hearing loss customer who purchased TG9333T
Panasonic 48 2008 Models100% TIA-1083 HAC Compliant
Panasonic All New Models100% TIA-1083 HAC Compliant
Panasonic @ #403
Thank you!
Al Baum
Engineering Manager, DQA
Uniden America Corporation
Analog Cordless Telephones
TIA-1083 Compliant Phones
EZI996, CEZAi998
Digital Cordless TelephonesElite Series
TIA-1083 Compliant Phones
ELT560, ELBT585, ELBT595, ELX500
Digital Cordless TelephonesTRU9400 Series
TIA-1083 Compliant Phones
TRU9460, TRU9480, TRU9465, TRU9485
Digital Cordless TelephonesTRU9400 Series
TIA-1083 Compliant Phones
TRU9488, TRU9488-2
Digital Cordless TelephonesTRU94 Series (2-Line)
TIA-1083 Compliant Phones
TRU9466, TRU9496
Digital Cordless TelephonesWaterproof
TIA-1083 Compliant Phones
TRU9485-4WX, WXI-477
September 2008100%
TIA-1083 Compliant
www.uniden.com
The Future of TIA-1083On May 30, 2008 TIA took a significant step in expanding TIA-1083 by sending a proposed addendum to ballot.
The new addendum would include testing methods for phones with digital interfaces, allowing the standard to be applied to telephones utilizing newer technologies, such as Wi-Fi, Voice over Internet Protocol (VoIP), Bluetooth® and USB.
The voting period for this standard closes July 15, 2008 and could be published as soon as September 2008.
Thank you.
For a demonstration of the phones presented go to booths 403/405/407.
www.tiaonline.org