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Webinar:Running a Remote Transfusion Service
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All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.
Handouts
http://www.immucor.com/en‐us/Pages/Educational‐Program‐Handouts.aspx
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All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.
Continuing Education
• PACE, Florida and California DHS• 1.0 Contact Hours• Each attendee must register to receive CE at:
https://www.surveymonkey.com/r/ImmuLINKwebinar
• Registration deadline is December 22, 2017
• Certificates will be sent via email only to those who have registered by January 5, 2018
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All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.
Presentation Recording
• Session will be recorded and posted. – Access information will be sent to each registrant when the
recording becomes available• CE credits will be issued to anyone who listens to the
recording within one year of the original presentation date (today).– Recording available on Immucor’s education network, LEARN:
www.bloodbankknowledge.com
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All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.
Questions?
• You are all muted• Q&A following session - Type in questions
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All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.
• Course content is for information and illustration purposes only. Immucor makes no representation or warranties about the accuracy or reliability of the information presented, and this information is not to be used for clinical or maintenance evaluations.
• The opinions contained in this presentation are those of the presenter and do not necessarily reflect those of Immucor.
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Running a Remote Transfusion Service
SANDRA FAZARI, MLT, BSC, MBAMANAGER, TRANSFUSION MEDICINE, STEM CELL AND HLA LABORATORYHAMILTON REGIONAL LAB MEDICINE PROGRAMONTARIO, CANADA
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Objectives
ImmuLINK Function and capabilities
Hamilton Regional Laboratory Medicine Program (HRLMP) Hub – Satellite model
Consolidation model
CoLabs and ImmuLINK
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Evolving Technology
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Transfusion Medicine Technology
THEN NOW
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Summary
Technology has changed the way we live; In Transfusion Medicine (TM) it is changing the way we work
Many TM labs are transitioning to automated instruments and now have the opportunity to enter the virtual world
ImmuLINK is virtually linking TM labs and introducing innovative lab process
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Objectives
ImmuLINK Function and capabilities
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What is ImmuLINK?
ImmuLINK® is a software suite designed specifically for Transfusion Medicine to improve testing efficiency and safety
Centralized data management solution
Single user interface for all Immucor instruments
Manage complex testing at remote sites from any location
Provide an easier way to manage Blood Bank test data
Customizable to fit your current or desired workflow
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LIS
Seamless integration across multiple facilities
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ImmuLINK®|manage is the core module and provides a centralized data management solution with a single user interface for Immucor instruments in a multi-site environment.
ImmuLINK|manage
• Worklist• Results• Archive
ImmuLINK®|manage
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Using ImmuLINK – Accessibility
Accessible through any networked PC
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Using ImmuLINK - Worklist
Displays color coded information and links for viewing, updating, approving and releasing sample results
Color Status Ordered
Blue Loaded
Pink Alert
Green Completed
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Using ImmuLINK - Results
View by sample or batch for convenient access to results
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Using ImmuLINK - Results
• Easy to understand icons and color-coded results
• Know the location and instrument of each sample being processed
Attention required for this sample
Sample ready to be approved (no warnings by the instrument)
Sample approved by authorized user
Sample transferred to LIS
Sample loaded on the instrument
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Using ImmuLINK - Results
Receive detailed assay results from an Echo or NEO including reaction images
Reagent DetailPattern of ReactionAgglutination Scores
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Using ImmuLINK – Sample Search
Users can search by date, test result, location, rare result rules, and other criteria from any networked PC
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Using ImmuLINK - Archive
Access archived results from all instruments in all locations
• Results are automatically archived
• Saved on server, no need to locate disks for sample results
• No instrument downtime to access archives
• Retrieve full details on all completed tests
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Using ImmuLINK - Reports
Flexible Reporting Options
• Worklists • Sample Results• History Logs• Test Details• Sample Searches
Multiple Reports available
Reports in PDF format for easy printing or saving
Aggregate tests from multiple sites or instruments into a single document
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Efficiency and Safety Solutions
Improved TATs Remote access to detailed results including
well images from any networked computer
Archive Database No instrument downtime; no need to retrieve
instrument discs
Global Reflex Rules Reflex testing to any instrument; no interruption
of testing
Single Interface – reduces complexity Connect multiple instruments at any location
to a single interface
Audit Trail Stores user activity; identifies manual edits for
additional review
Mismatch Rules Compares to previous results and identifies
mismatches
Prevent Transcription Errors No manual entry of molecular results with
ImmuLINK’s molecular module
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Objectives
Hamilton Regional Laboratory Medicine Program (HRLMP) Hub – Satellite model
Consolidation model
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HRLMP – Lab services
Hamilton Regional Laboratory Medicine Program (HRLMP) provides comprehensive laboratory testing for Hamilton Health Sciences and St. Joseph's Healthcare Hamilton, as well as providing reference laboratory services for Ontario and across Canada.
More than 700 staff members including 50 medical and scientific staff with cross appointments at McMaster University.
Laboratory Services
Anatomic Pathology
Clinical Chemistry and Immunology
Core Laboratory
Genetics
Microbiology
Special Hematology
Specimen Collection
Transfusion Medicine and HLA
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Centres of excellence
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HRLMP – Transfusion Medicine
•ECHO•11341 BP Trxn•12773 Samples
resulted
•ECHO•3884 BP Trxn•9703 samples
resulted
•ECHO•20156 BP Trxn•12596 samples
resulted
•ECHO & NEO•17482 BP Trxn•22758 samples
resulted
HGH JHCC
STJMUMCWL• ~2000 samples• ~1000 BP Trxn
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Hub-Satellite model
Site A is the Hub(MUMC)where all the resulting and test approval occurs; Site B is the satellite (WL) where the sample resides and is loaded on the instrument
Live date was June 6th, 2014
Distance between WL and MUMC = ~45 km
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Hub-Satellite model
Current State at Satellite site before ImmuLINK: Group and Screen and Crossmatch testing performed by gel methodology Lab not licensed to perform antibody investigation
Stat investigation shipped to MUMC site Full GS and AI performed by Capture methodology
Routine investigation shipped to Canadian Blood ServicesFuture State:
Satellite site loads and maintains instrument MLT/MLA can leave and perform other lab work GS that have Neg ABS and no discrepancies will auto verify ABS Pos and/or further testing is required – Hub site reviews
investigation via ImmuLINK and directs the completion of the investigation to include final results
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Hub-Satellite model
How do we move from current to future state? Compare processes and procedures
Develop a process flow map for future state
Steps in process
Communication
Reagents
SOP development
LIS build
Validation of the process
Training
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Hub-satellite model – screen comparison
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2014 2015 2016 2017 Jan‐June
Neg 2208 1982 2037 970
Pos 254 186 147 75
Total GS 2462 2168 2184 1045
Shipped 6* 13 16 10
AI 126 60
Group and Screens - WL
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Hub-satellite model - Efficiencies
What are the realized savings and efficiencies? Transport – reduction in shipment of specimens Change to automation and ImmuLINK resulted in significant tech time efficiencies
Preliminary data = 66 days of GS work Reduction in error – no manual entry of results into LIS Improvement in TAT – MLT can devote time to other work Improvement in work life Replacing MLT with MLA – wage savings
This is a potential savings not a realized savings in our experience With the samples that had positive screens
Savings in reagent cost as there is no need to repeat entire testing at Hub Satellite Gain in access to expertise Improvement in TAT – shipping time would delay TAT
f1
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Slide 36
f1 Find a patient example to demonstrate patient outcomes. following sample. Sue provided ER example.fazari, 7/31/2015
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Centralization model
Evaluating processes utilizing Lean Six Sigma
Elimination of samples shipped to multiple sites
Workload and staffing – not balanced
Centralize test resulting to one site eliminating shipping of samples
Increase in MLA skill mix
Better staff utilization; ability to eliminate certain shifts at certain sites
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Objectives
CoLabs and ImmuLINK
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LHIN Networks
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CoLabs and ImmuLink
CoLabs is one of the largest Laboratory Medicine Networks in Canada Works collaboratively with the hospital organizations in the Hamilton Niagara
Haldimand Brant LHIN under a coordinated leadership model. Immucor Inc. and CoLabs Laboratory Medicine Network in Spring 2017
announced a partnership a unified vision for a regional transfusion lab medicine model designed to drive innovation through reagents, scalable automation and data
management solutions The ultimate goal is to improve the overall patient experience and optimize
efficiency, quality and performance across all CoLabs sites. CoLabs will implement one NEO® instrument and one Echo® instrument at each
of its two high volume labs, and one Echo® instrument at each of its other 11 sites. ImmuLINK will connect all Immucor instruments at the 13 sites to allow a shared
model of technical and professional expertise.
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Immulink facilitates ….
Standardization of testing platforms across a region thereby promoting standardized SOPs and access to the results from any computer.
Decrease in transportation cost
More efficient tracking of specimens and patient results
Decrease in test redundancy across a region.
Improving Quality Control Tracking QC reagents and usage
Troubleshooting
Education
Promotes integration, efficiency in staffing and centralization of expertise.
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Challenges
Accreditation and Proficiency testing
No other comparable process within the country or province
Worked with our accrediting body on proficiency samples and licensing requirements for Hub-Satellite model
LIS build
Interface builds are always challenging
Time and resources
Validation
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ImmuLINK improves the quality of service we provide thereby improving patient
care and allows for the operation of lab in a cost efficient way.
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All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.
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All Content © 2015 Immucor, Inc.
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All Content © 2015 Immucor, Inc.
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All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.
Continuing Education
• PACE, Florida and California DHS• 1.0 Contact Hours• Each attendee must register to receive CE at:
https://www.surveymonkey.com/r/ImmuLINKwebinar
• Registration deadline is December 22, 2017
• Certificates will be sent via email only to those who have registered by January 5, 2018
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All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.All Content © 2015 Immucor, Inc.
Thank you!