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Slide subtitle
The Mental Leaps@ Ericsson
@erik_schon
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
March 2, 2017 @ Paris
Ways of Working in the
#NetworkedSociety
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 2
The Mental Leapsat Ericsson
Methods & Tools
Resource Efficiency
ScatteredExperiences
Principles &Mindset
FlowEfficiency
ContinuousInnovation
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 3
ERIK SCHÖN@erik_schon
Co-creator of conditions
where people, teams
and organizations
grow @ericsson
SERVING ~300 people in
Product Development Group Radio Base Stations
Business Unit Network Products
Ericsson in Stockholm, Sweden
Proud member of the FlowFans
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 4
Ericsson 3G:Facts & Figures
>40% Of all mobile trafficin Ericsson networks
10R&D sites
1 800 people
Ericsson’s Vision: A Networked Society where every person
and every industry is empowered to reach their full potential
#1 Mobilenetworks
~100Teams
1B€ software sales
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 5
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 6
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 7
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 8
The Mental Leapsat Ericsson
Methods & Tools
Resource Efficiency
ScatteredExperiences
Principles &Mindset
FlowEfficiency
ContinuousInnovation
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
![Page 9: Ways of Working in the #NetworkedSociety - The Mental Leaps @ Ericsson](https://reader031.vdocuments.mx/reader031/viewer/2022030306/58cef9401a28abab738b5543/html5/thumbnails/9.jpg)
@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 9
Flow
Visualization
ContinuousLearning
Initial focus on
needs and direction
Inspiration from
Thought Leaders
Culture of thinking
for ourselves
ContinuousIntegration
Kanban
Scrum
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 10
Principles & Mindset:Point to the destination
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 11
75% fully ENGAGED
2x FASTER time-to-market to
be more responsive
4x MORE value to
exceed customers’ expectations
10x BETTER quality to
secure trust
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 12
Principles & Mindset:From large batches …
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 13
Principles & Mindset:… to Small batches
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 14
Try: Improvements as Small experiments
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 15
Principles & Mindset: Fromlocal Sub-optimization …
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 16
Principles & Mindset:… to global awareness
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 17
Try: End-to-enD Visualization room
Requirement
Area
Swimlane
Process
Step
Column FeatureBlocked
Feature
Meeting
Checklist
Priority
Order
See the status of 100+ new features
at a glance
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 18 Source: Ahmed Sidky & the Learning Consortium
Principles & Mindsetover practices
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 19
The Mental Leapsat Ericsson
Methods & Tools
Resource Efficiency
ScatteredExperiences
Principles &Mindset
FlowEfficiency
ContinuousInnovation
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
![Page 20: Ways of Working in the #NetworkedSociety - The Mental Leaps @ Ericsson](https://reader031.vdocuments.mx/reader031/viewer/2022030306/58cef9401a28abab738b5543/html5/thumbnails/20.jpg)
@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 20
As long as
I’m busy …
What can I
start next?
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 21
Flow Efficiency
Resource
Efficiency
Low High
Low
High
Niklas Modig
Stockholm School of Economics
@LeanOnMyself
Inspiration: What is Lean?
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 22
Flow Efficiency
Resource
Efficiency
Low High
Low
High
Inspiration: What is Lean?
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 23
Flow Efficiency
Resource
Efficiency
Low High
Low
High
Prioritize continuous learning
Prioritize flow efficiency
Inspiration: What is Lean?
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 24
Flow efficiency:In product & Process
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 25
Flow and queues in traffic …
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 26
Don Reinertsen@DReinertsen
“Ericsson: you already know this,
you use it in your products
every day!”
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Inspiration:
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 27
Try: Story-Telling aroundflow in product & Process
Arrival Departure
RadioNetwork
Controller
RadioBase
Station
Admission
Control
Congestion
Control
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 28
Try: Use differentLeverage points to improve
Reference: Donella Meadows: Leverage Points - Places to Intervene in a System
Measurements
Paradigm
Mindset
PrinciplesPurpose
MissionStructures
Processes
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 29
The Mental Leapsat Ericsson
Methods & Tools
Resource Efficiency
ScatteredExperiences
Principles &Mindset
FlowEfficiency
ContinuousInnovation
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
![Page 30: Ways of Working in the #NetworkedSociety - The Mental Leaps @ Ericsson](https://reader031.vdocuments.mx/reader031/viewer/2022030306/58cef9401a28abab738b5543/html5/thumbnails/30.jpg)
@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 30
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 31
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 32
Try: Plan for innovation
Time
Capability 100% capability
Planning with less than full utilization
creates environment for innovation
Capability at 70%
planned utilization
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 33
Try: Continuous Innovationtowards the vision
Small experiments
towards next CHALLENGE
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 34
TRY: !nnovation Operating System (!OS)BEHAVIORS CAPABILITIES
PROCESSESSTRUCTURES
VALUE
FROM IDEASProducts, Services,
Ways of Working,
Business Models, …
MAKE ROOM!
for innovation incl creation – time & budget
ELASTIC! from anywhere in the organization
ON THE AGENDA! in mgmt foras and meetings
THINK! holistic: product, market, competitors, process, …
DEFINE! crystal clear line of sight to customers’ needs
TEST! iterative learning loops with customers
ADJUST! turn unexpected results into new experiments
TEAM! cross-skilled and diverse,
empowered by trust, small & focused < 15p
INDIVIDUAL! knowledge & experiences:
Technology: possibilities & limitations
Relations: how to work with customers
Creativity: brainstorming techniques
LEARN! ask questions, understand customer needs
DARE! try new things, listen & act on new ideas
CARE! mgmt attention & expectations
SELL! quantify benefits
Reference: Human System Action Tool – Ericsson AB/Hendrik Esser: Presentation Video
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 35
The Mental Leapsat Ericsson
Methods & Tools
Resource Efficiency
ScatteredExperiences
Principles &Mindset
FlowEfficiency
ContinuousInnovation
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
![Page 36: Ways of Working in the #NetworkedSociety - The Mental Leaps @ Ericsson](https://reader031.vdocuments.mx/reader031/viewer/2022030306/58cef9401a28abab738b5543/html5/thumbnails/36.jpg)
@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 36
What willyour next Mental Leap be?
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 37
Q&A
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Methods & Tools
Resource Efficiency
ScatteredExperiences
Principles &Mindset
FlowEfficiency
ContinuousInnovation
The Mental Leaps at Ericsson
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@erik_schon | @ericsson | @iroundtable | March 2, 2017 | Page 38
Inspiration
Craig Larman & Bas Vodde (2008)
Scaling Lean & Agile Development
Niklas Modig & Per Åhlström (2012)
This is Lean
Donald G. Reinertsen (2009)
The Principles of Product Development Flow
Håkan Forss
Flow Sensei / Plumber
The Learning Consortium
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
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Slide subtitle