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Unmanagement and Peer-Production
2nd OSEHRA SummitSeptember 6th 2013
Luis Ibanez
Kitware Inc / OSEHRA
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Peer-Production
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The Manufacturing
Delusion
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"Softwareis largely a service industry
operating under the persistent but unfounded delusion
that it is a manufacturing industry."
Eric S. Raymond
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Software is Not
a “Product”
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Software is never
“Finished”
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Software is a platform
for deliveringServices
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http://www.flickr.com/photos/rampix/2983350797 CC-BY 2.0
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http://www.flickr.com/photos/brewbooks/8178924346 CC BY-SA 2.0
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http://www.flickr.com/photos/vectorportal/4047547668/
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http://www.flickr.com/photos/pingping/61487666
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http://www.flickr.com/photos/nicmcphee/455279239
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http://www.flickr.com/photos/goodrob13/2989972965
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http://www.flickr.com/photos/perspective/186512550
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False !
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“Buying Software…”
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Pay for a License…
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to use the Software
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http://www.flickr.com/photos/infusionsoft/4443959260/
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Labor Intensive
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Knowledge Intensive
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KnowledgeGood
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CustomerKnowledge…
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http://www.flickr.com/photos/officenow/2631534032
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In-HouseKnowledge
ExternalKnowledge
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Technical
Domain Expertise
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Technical+ Domain
Domain + Technical
Cost
Losses
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Cost
Inefficiency
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InformationLosses
Low Quality
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The Sourceof Confusion…
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The Software Manufacturing
Delusion
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Software “for Sale”
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$220 Ba Year
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Software“for Use”
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$1,400 Ba Year
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87%Not for Sale
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Tools
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Infrastructure
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Software is a platform
for deliveringServices
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http://www.flickr.com/photos/rampix/2983350797 CC-BY 2.0
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http://www.flickr.com/photos/brewbooks/8178924346 CC BY-SA 2.0
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70%Failure Rate !
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The Solution…
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Knowledge
Knowledge
Cost
Losses
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Knowledge
Knowledge
Cost
Losses
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Knowledge
Knowledge
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Knowledge
Knowledge
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Knowledge
Knowledge
Labor
Labor
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Non-Rival Goods
Non-Rival Goods
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Labor
Labor
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Labor
LaborLabor
Labor
Labor
Labor
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More and SmarterPeople Outside…
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Peer-Production
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…beyond theIndustrialRevolution
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http://www.flickr.com/photos/pwbaker/280669369
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but now…
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Means of Production…
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Widely Available…
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http://www.flickr.com/photos/tudor/3283083059
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Distributed Production Capacity
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Provisioning…
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http://www.flickr.com/photos/mararie/3313582639
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“Cognitive Surplus”
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http://en.wikipedia.org/wiki/File:ClayShirkyJI1.jpg
Clay Shirky
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1 Trillion Hours per Year…
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200 Billion Hours…watching TV…
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200 BillionHoursWatchingTV…
1 TrillionHours
Free Time
per Year
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200 Billion Hours
Watching TV…
every year
100 Million Hoursto create Wikipedia
http://www.informationisbeautiful.net/2010/cognitive-surplus-visualized/
10 Million HoursLinux Kernel
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2,000Wikipediasper Year…
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20,000 Linux Kernelsper Year…
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Is This Real ?
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5 Million Hours / Day
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2 Billion Hours / Year
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~ 30%of DoD
Manpower
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156 Billion Hours…Gaming…
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23xDoD
Manpower
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200 BillionHoursWatchingTV…
1 TrillionHours
Free Time per Year
156 BillionHoursPlayingeGames
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http://www.flickr.com/photos/mararie/3313582639
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Solved Provisioning…
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Hundreds…Thousands…
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Coordination…
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Unmanagement
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CoordinateEducated
MotivatedEnabled
Empowered
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Unmanagement
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+ Low CostCommunications
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Control
Service
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Unmanagement
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http://www.flickr.com/photos/davegray/6416285423/
http://connectedco.com/
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http://www.flickr.com/photos/davegray/6416285269http://www.flickr.com/photos/davegray/6416285201
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Unmanagement
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Unmanagement
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Unmanagement
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“Governing the Commons”
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Elinor Ostrom - Nobel - Economics 2009
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Conditions forSelf-Governance
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Human Psychology
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“Trust is Everything”
Elinor Ostrom
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“Nobody wants to be a Sucker”
Elinor Ostrom
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Shared Goals
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Common Principles
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Motivation !
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“Drive”
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http://www.flickr.com/photos/cipd/2595705992/
Dan Pink
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Motivations…
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(1) Autonomy
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(2) Mastery
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(3) Purpose
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“Gamification”
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Work can be Enjoyable…
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http://www.flickr.com/photos/joi/2662612352
Jane McGonigal
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Gamification
Ralph Koster
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Satisfying Work…
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Getting Better…
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Constant Feedback…
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PeopleWe Like…
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Making Work Enjoyable
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UnManagingPeer-Production
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Organizations…
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Must Be Comfortable…
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Letting Goof Control…
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Self-Governance
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Meritocracy
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Community
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Labor
LaborLabor
Labor
LaborLabor