UTC Athletics: Preparing Students for Productive and Meaningful Lives
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UPRAC Budget HearingsFebruary 26, 2008
Mr. Rick HartDirector of Athletics
University of Tennessee at ChattanoogaDepartment of Intercollegiate Athletics
Presentation OverviewPersonal Introductions
I. The University of Tennessee at
Chattanooga
II. UTC Athletics
III. The Strategic Planning Process
IV. Strategic Objectives for 2008-2009
V. Budget FY07 – FY11
VI. Key Accomplishments for 2007
VII. A Pathway to Excellence
Critical Comments
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
The University of Tennessee atChattanooga
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
University Mission
The University of Tennessee at Chattanoogais an engaged, metropolitan universitycommitted to excellence in teaching,
research, and service, and dedicated tomeeting the diverse needs of the region
through strategic partnerships andcommunity involvement.
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
University Strategic Objectives• Partnerships for Students (Teaching & Learning)
• Partnerships for Education & Research
• Partnerships for Diversity
• Enabling Partnerships
• To obtain our mission and reach our strategic objectives, wemust be focused on the following action steps/areas:
– Connect to the Environment– Recruit and Retain Faculty– Resources for Support– Strengthen Graduation Programs
Athletic and Academic Success– Financial Resources
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
UTC Athletics
UTC Department of Athletics
317 Student-Athletes
NCAA Division I
Southern Conference
17 Sports Programs
62 Full-Time Guardians/Advocates
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Mission for UTC Athletics
We guide, encourage and supportour Student-Athletes in their quest for
comprehensive excellence –academically, athletically and
socially.
Above all else, we prepare ourStudents for productive and
meaningful lives.
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Core Values for UTC Athletics
• Six Core Values guide and govern our actions at all
times
• They define “what we stand for” and “what we won’t
stand for”
– Integrity: we can be counted upon to “do the right thing”
– Respect: we treat ourselves and others with dignity and
respect
– Positive Attitude: we expect the best of ourselves and others
– Premier Service: we work together to take care of people
– Accountability: we are an important part of a great team
– Continuous Improvement: we are continually learning
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Focus on the Student-Athlete• We pledge to provide lessons to our Student-Athletes in six specific areas:
• Academics – importance of a quality education; informed decision-making;earn a degree!
• Athletics –competitive spirit; athletic skill sets; benefit of a team• Life Skills – opportunities to serve others; instill a gentle heart; sense of
discipline; value of hard work• Personal Development – foster lifelong friendships and healthy lifestyles;
perspective; correct inappropriate behavior in a fair and equitable manner• Leadership – the nature of our mission and core values; leadership qualities
and experience; expose to mentors• Career Placement – meaningful job; appreciation for the importance of
service• As a department of athletics, our role, in fact, our mission, is to assist in the
transformation of our Student-Athletes. In the process of participation in UTCAthletics, we prepare our Student-Athletes for productive and meaningful lives:they simply become better people.
• We surround our Student-Athletes with individuals who are models for thebehaviors we wish for them to adopt.
• We develop programs which celebrate Student-Athlete successes.• Above all else, our first concern will always be the safety, health and well-being
ofeach and every one of our Student-Athletes.
The Strategic Planning Process
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
Areas of Concern Entering 2008• Safety, Health & Well-Being of Student-
Athletes
• Focus/Priority on Student-AthleteExperience
• No Formal Strategic Planning
• Absence of Professional ManagementSystems
• Culture of Rules Education & Compliance
• Lack of Data-Driven Decisions
• Professional Development/Conduct
• Administrative & Financial Controls
• Facilities Master Planning & Maintenance
• Constituent Communications
• Performance of Athletics DevelopmentUTC Athletics: Preparing Students for Productive and Meaningful Lives
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
“To get what we have never had,we must do what we have never
done.”- Unknown
The Formal Strategic Planning Process
• The Strategic Plan
• Sets the Direction and Allocation of Resources
• Aligns with the Mission of the University
• Establishes “Comprehensive Excellence” as the UTC
Standard
• Assesses Risk
• Installs Formal Management Systems
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Elements of the Strategic Plan
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
• Executive Summary
• Overview of the University
• Department of IntercollegiateAthletics
• The Student-Athlete
• Compliance Office
• Coaching Staff
• Athletics Program Administration
• Team Support Services
• Facilities
• External Operations
• Athletics Communications
• Business Operations
• Financial Affairs
• Athletics Development
• Management Systems
• Special Statements & Materials
Unit Metrics
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
• Mission & Core Values
• OrganizationalStructure
• Strategic LearningPlans
• Service Array
• Policies & Procedures
• Brand of the Enterprise
• Constituent Communications
• Coordination of Calendars
• Coordination of Projects &Tasks
• Performance Measures
Student Support Services – UnitOverview
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Position Statement• The office of Student-Athlete Support Services provides an environment that fosters learning
and partners with our Student-Athletes to develop their intellectual interests and abilities.• We are guided by the belief that all Students can excel in the classroom by developing a
personalized learning plan, incorporating appropriate learning assistance resources, and partnering with our warm
and welcoming staff.• Our experience and expertise assists Students to successfully transition from high school
thorough graduation from the University of Tennessee at Chattanooga.• Above all else, our most important pursuit is the academic success of our STUDENT-Athletes.
Key Initiatives for 2008-2009• Professional Management of the Unit
– Personalized Learning Plans• Coordination with Campus Counterparts (Academic Advisors, Records, etc.)
– Orientation Process– Registration/Enrollment
• Comprehensive Tracking System– Longitudinal Data– Graduation Rates and GPAs
• Exhibit the Highest Level of Student Academic Success
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Management & Reporting Systems• The Strategic Plan for UTC Athletics
• Manager’s Action Planners (MAP Books)
• Executive Communication Planner
• Executive’s Operations Book (EOB)
• Athletic Program Profiles
• Professional Services Delivery System (PSDS)
• Consolidated Marketing Planner
Athletic Program Profiles
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
• History/Heritage
• Program Overview
• Competitive Performance
• Competitive Schedule
• Program Administration
• Academic Achievement
• Budget & Finance
• Compliance
• Development
• Equipment & Apparel
• Facilities
• Recruiting
• Community Service
• Key Initiatives
Benefits of the Planning Process
• Establishes the Formal & Unified Vision
• Alignment & Collaboration with University
Leadership
• Professional Management & Accountability
Measures
• Introduces a Code of Professional Conduct
• Facilitates Inclusion & Diversity
• Creates the “Most Effective” Fundraising Tool
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Strategic Objectives for 2008-2009
Enabling Partnerships
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
• IV. L.–Provide an intercollegiate athletics program that exhibits the
highest level of student academic success, integrity andcompetitiveness.
• Proposed Benchmarks–Increased GPA and graduation rates by athletes in all sports– Increased # wins and conference titles among all sports– Increased annual attendance at home game venues in all
sports by 10%–Increased donor funding for UTC athletic programs–Attainment of a self-supporting athletics division to reduce
reliance on institutional budget
Strategic Objectives 2008-09
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
• The Formal Strategic Planning Process– Assessment, Design, Installation, Management of Strategic Plan for
UTC Athletics– Refinement of Vision, Mission and Core Values– Alignment with University Leadership and Strategic Plan– Comprehensive Excellence as UTC Standard– Installation of Professional Management System
• Risk Management– Compliance Office – Universal Presence & Access– Sports Medicine
• Athletic Program Profiles– Data-Driven Decision Making– Clearly Defined Roles & Responsibilities of the Executive Staff, Unit
Managers, Coaches and Program Administrators– Athletic Program Profiles Created for All Sports– Collaborative Relationships with Coaching Staffs
Strategic Objectives 2008-09 (cont.)
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
• Enhancing the Student-Athlete Experience—Academics: Provide Knowledge & Degree Access/Completion—Athletics: Position to Compete for Championships—Life Skills: Teach Skills Vital to Future Success—Personal Development: Develop Quality Relationships & Healthy
Lifestyles—Leadership: Expose to Mentors & Build Leadership Qualities—Career Placement: Prepare Meaningful, Productive Citizens
• Staff Reviews & Professional Development/Conduct—Strategic Learning Planner—Department-Sponsored Learning
• Facilities Master Planning & Maintenance—Existing Facilities—New Facilities
Strategic Objectives 2008-09 (cont.)
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
• Partnerships and Community Outreach—Promotion of UTC Brand—Corporate Partnerships & Community Involvement—Constituent Communications Planning—Emergence of Athletics Development
• Financial and Administrative Controls—Fiduciary Responsibility – Balance Budget—Review of Policies and Procedures
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Budget FY07 – FY11
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Business Operations & FinancialAffairsPosition Statement
• Our Budget is Based Upon Realistic, Conservative, Historical Data (Data-DrivenDecision-Making)
• Our Business Operations are Professionally Managed• We Adhere to Clearly-Defined Policies & Procedures• We use our Resources Wisely• We are Open & Inclusive with Regards to the Budget Process• Above all else, Our First Priority is the Financial Viability of our Entire Program
Key Initiatives for 2008-2009• Protect & Promote the Health, Safety & Well-Being of our Student-Athletes• Expand & Enhance Resources (Scholarships, Summer/Post-Eligibility Funds,
Support Staff, Equipment, Facilities, etc.) Available to Student-Athletes• Minimize “Competitive Funding Gap” in all 17 Sports Programs• Retain & Recruit Quality Coaches/Staff• Invest in our People (Professional Development, Learning, etc.)• Effectively Manage Resources (Balance Budget & Provide Optimal Experience)
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Cost of EducationTotal Scholarship Costs
2002-03 $2,111,982 2003-04 $2,192,875 2004-05 $2,560,655 2005-06 $2,791,303 2006-07 $2,984,818 2007-08* $3,331,350
Increase of over $1.2M in six years
*Projected costs for 2007-08**Result of increased costs associated with tuition, books, fees, housing andfood services***NCAA Academic Reform (progress-towards-degree) requires more summerschool hours****Commitment to graduating student-athletes who have exhausted athleticeligibility*****Location near GA, AL borders equates to a significant number of out-of-state awards
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Budget FY08 - Scholarships
150,931.55124,993.00Summer
139,288.4547,383.15Post-Eligibility
272,548.00272,055.51Meals
567,382.20556,045.90Housing
178,892.28138,639.00Books
2,022,307.75
1,845,701.52Tuition
3,331,350.23
3,166,071.00
2,984,818.08
2,979,312.00
ScholarshipSupport:
FY08FY08FY07FY07
ProjectedBudgetActualsBudget
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Opportunities & Access
Grant-in-Aid Allocations (UTC 2007-08 vs. NCAA Allowable)
Men’s Basketball 12 of 13 total Women’s Basketball 13 of 15 total
Football 54.05 of 63 total Men’s Golf 4.29 of 4.5 total Women’s Golf 2.64 of 6 total Women’s Soccer 4.41 of 14 total Softball 10.79 of 12 total Men’s Tennis 3.99 of 4.5 total Women’s Tennis 5 of 8 totalMen’s XCountry/Track 5.35 of 12.6 total Women’s XCountry/Track10.48 of 18 total Volleyball 12 of 12 total Wrestling 6.41 of 9.9 total
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Facilities• Master Planning & Maintenance
• Existing Facilities
• New Facilities
• Learn, Work, Train, Practice, Compete, Serve, Engage,Showcase
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
The Emergence of AthleticsDevelopment
N/AN/AN/AN/AN/A
1$1,300,000622$223,904N/A
2$2,900,000723$358,000N/A
2$3,327,802850$431,384$410,908
4$3,700,0001300$438,000$804,116
4$4,902,7041426$802,864$1,200,000
4$8,400,0001500$978,018$1,595,963
4$15,000,0002024$1,250,865$2,007,432
4$15,800,0002067$1,372,717$2,623,958
5$16,000,0002849$1,417,575$2,960,184
5$22,700,0004500$1,800,000$3,583,412
StaffSize ofEndowment# of DonorsTotal Annual
Fund GiftsTotal Gifts
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Budget FY08 – Revenues vs.Expenditures
FY07 Budget Institutional/State (E&G) Funds $3,593,928Student Fees $1,877,000Scholarships ($2,979,312)Salaries & Wages ($2,570,644)Surplus/Deficit ($79,028)
FY07 ActualsExpenditures Over Budget ($370,613)AD Revenues Unrealized ($141,972)Surplus/Deficit ($512,584)Restricted Funds Offset$512,584
FY08 BudgetInstitutional/State (E&G) Funds $3,955,698*Student Fees $1,900,000Scholarships ($3,166,071)Salaries & Wages ($2,820,841) Surplus/Deficit ($131,214)
FY08 Projected Expenditures Over Budget ($550,511**) AD Surplus Revenues Realized $201,432*** Surplus/Deficit ($349,080) Restricted Funds Offset $350,000****
*Increase in institutional support covers tuition increases and university-issued salary enhancements**Approximately $150,000 in overages can be attributed to scholarships and approximately $100,000 to marketing***AD-Generated revenues increased significantly (ticket sales, guarantees, sponsorships, etc.) ****Less restricted funds should be needed to offset operational needs in FY08
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Budget FY09-FY11Funding Request from Institution (FY09 – FY11)
• Support for Academic Reform (40/60/80 Rule, APR) = $150,000 (GIA SummerSchool)
– Mission: Excellence in Teaching– Value: Preparing for the Future– Value: Education and Engagement– Value: Positive Institutional Environment– Initiative: Partnerships for Students (Teaching and Learning) – Sense of Purpose; Richer
Connections– Initiative: Partnerships for Education and Research – Excellence in the Arts– Initiative: Partnerships for Diversity – Recruit and Retain– Initiative: Enabling Partnerships – Numerous– Action Step: Athletic and Academic Success
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Budget FY09-FY11 (Cont.)Funding Request from Institution (FY09 – FY11, Cont.)
• Support for Degree Completion (Graduation Rates, APR) = $150,000 (GIA Post-Eligibility)
– Mission: Excellence in Teaching– Value: Preparing for the Future– Value: Education and Engagement– Value: Positive Institutional Environment– Initiative: Partnerships for Students (Teaching and Learning) – Sense of Purpose;
Institutional Support– Initiative: Partnerships for Education and Research – Excellence in the Arts– Initiative: Partnerships for Diversity – Recruit and Retain– Initiative: Enabling Partnerships – Numerous– Action Step: Athletic and Academic Success
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Budget FY09-FY11 (Cont.)Funding Request from Institution (FY09 – FY11, Cont.)
• Support for Scholarship Competitiveness (Graduation Rates, APR) = $350,000(GIA Increases)
– Mission: Excellence in Teaching– Value: Preparing for the Future– Value: Education and Engagement– Value: Positive Institutional Environment– Initiative: Partnerships for Students (Teaching and Learning) – Numerous– Initiative: Partnerships for Education and Research – Excellence in the Arts– Initiative: Partnerships for Diversity – Recruit and Retain– Initiative: Enabling Partnerships – Numerous– Action Step: Athletic and Academic Success
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Budget FY09-FY11 (Cont.)Funding Request from Institution (FY09 – FY11, Cont.)
• Support for Life Skills Program (Retention, Career Placement, APR) = $175,000(Staff/Programming)
– Mission: Excellence in Teaching and Service– Value: Preparing for the Future– Value: Education and Engagement– Value: Positive Institutional Environment– Initiative: Partnerships for Students (Teaching and Learning) – Numerous– Initiative: Partnerships for Education and Research – Excellence in the Arts– Initiative: Partnerships for Diversity – Numerous– Initiative: Enabling Partnerships – Numerous– Action Step: Athletic and Academic Success
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Budget FY09-FY11 (Cont.)Funding Request from Institution (FY09 – FY11, Cont.)
• Support for Overall Academic Success (GPA, Grad. Rates, APR) = $175,000(Support/Equipment)
– Mission: Excellence in Teaching and Service– Value: Preparing for the Future– Value: Education and Engagement– Value: Positive Institutional Environment– Initiative: Partnerships for Students (Teaching and Learning) – Numerous– Initiative: Partnerships for Education and Research – Numerous– Initiative: Partnerships for Diversity – Numerous– Initiative: Enabling Partnerships – Numerous– Action Step: Athletic and Academic Success
Total Funding Request FY09 – FY011 = $1,000,000(Average $333,333/Year; 7.3% of FY09 Avail. Operating Funds)
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Comprehensive Excellence: the UTCStandardFulfillment of Request Allows Athletics Department to Progress Towards
Achievement ofAction Step IV. L.: Provide an Intercollegiate Athletics Program that Exhibits
Highest Level ofStudent Academic Success, Integrity and Competitiveness.
• Supports the Linked System, University and Department Objectives• Aligns with the University and Department Mission and Core Values• Creates Access/Opportunities to Pursue a Quality Education• Facilitates Diversity and Inclusion• Supports Students Through Graduation• Promotes and Protects the Safety and Well-Being of our Students• Equips Students with Knowledge and Skills Necessary for Career Placement• Places us in an “Optimal” Fundraising Mode – Donations Will “Move us
Forward”• Allows Additional, Athletics Department-Generated Revenues to Be Directed
Towards Other University-Identified Initiatives (Increase Wins and ConferenceTitles in All Sports, Attendance and Donor Funding and Reduce Reliance onInstitutional Budget)
Accomplishments in 2007
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Key Accomplishments in 2007University Relations
Commitment to support the educational mission of the UniversityEmphasis on building partnerships and integrating with other campus units
Department of Intercollegiate AthleticsInitiated the formal Strategic Planning process for UTC AthleticsFormal assessment and review of Organization
The Student-AthleteFocus on the Student-Athlete: 317 All-Staff Meeting – 62 guardians protecting well-beingReestablished the Student-Athlete Advisory Council (SAAC)Educational programming and mentoring – General B.B. BellOpportunities to contribute to the community and serve those less fortunateStudent-Athlete graduation rate in excess of general student populationExpansion of Academic Support Services staff and enhanced resources (computers, wireless access,etc.)116 Student-Athletes Named to Fall Honor Roll/Dean’s (21 Posted 4.0s)Cumulative GPA = 2.686 (6 Teams Earned 3.0 or Higher Team GPAs)Significant improvement in APR scores
Compliance OfficeAddition of Marquita Turner to Compliance OfficeEstablishment of a “Compliance Mindset”
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Key Accomplishments in 2007 (cont.)Coaching Staff
Three SoCon “Coach-of-the-Year” Awards: Gautier (WXC), Bono (WRES), Guhne (MGO)Revamped evaluation instrument to more clearly define roles and facilitate dialogue
Athletics Program AdministrationFive SoCon Team Championships: Women’s XC, Women’s Basketball, Wrestling, Men’s Golf, SoftballFive SoCon “Athlete-of-the-Year” Awards: Lanni Marchant, Women’s XC; Alex Anderson, Women’sBasketball; Matt Keller, Wrestling; Anastasia Zhukova, Women’s Tennis; Jonathan Hodge, Men’s GolfSoCon “Female Athlete-of-the-Year” Award: Lanni Merchant, Women’s Cross CountryTwo SoCon “Freshman-of-the-Year” Awards: Derek Rende, Men’s Golf; Brooke Loudermilk, SoftballBegan competition in Women’s Golf
Team Support ServicesExamined sports medicine relationships and infrastructure to provide enhance services
FacilitiesBroke Ground on the Brenda Lawson Student-Athlete Success Center (Chattem Basketball PracticeFacility & Wolford Family Strength and Conditioning Facility)Developed an RFP for a Facilities Master Plan for McKenzie ArenaExplored Facility Expansions to Include CC/Track & Field, Soccer and Men’s/Women’s Golf
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Key Accomplishments in 2007 (cont.)
External OperationsAdopted a service-oriented approach for all event staffImproved in-game coordination among band, spirit squads, PA Announcer, etc.Refined the UTC Brand: new primary mark, eliminated existing fragmentation and abided by traditionalcolor scheme; introduced “Blue/Gold Fridays” to encourage “school spirit”Strengthened constituent relationships by being visible and accessible and listening/responding to theneeds and desires of others; greater effort to place value where our stakeholders can find itFormed a “marketing task force” and developed written plans aimed at increasing attendance and ticketsales, enhancing event atmosphere, and improving the overall awareness and visibility of UTC AthleticsConducted formal customer satisfaction surveys with students and ticket holdersCreated an official student spirit organization, Mocs Maniacs, to encourage student participationEngaged new partners leading to increased revenues and mutually beneficial relationshipsAppropriately celebrated student successesSuccessfully hosted a record crowd for the UT men’s basketball game
Athletics CommunicationsWorked closely with the media in an effort to improve relationships and communications; invited localmedia to attend “information session” with the ADPartnered with Jump TV to provide a more robust array of online services including: live andarchived audio and video streaming, live stats, online auctions, e-commerce, and otherstate-of-the-art technology
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Key Accomplishments in 2007 (cont.)
Business Operations & Financial AffairsModified the budget process by using realistic estimates based upon historical data and performanceCreated a new position within Athletics dedicated to technology and information systemsMade the online ticketing process more “user-friendly”; developed a variety of ticket prices and packagesto appeal to a broad audienceBalanced the budget for UTC Athletics
Athletics DevelopmentDeveloped a “wish list” for each sport programInitiated changes in organizational structure and approachSecured major gifts in support of various sports programsCollaborated with University Advancement on several planned giving and endowment initiativesIdentified a need for change in the positioning of the Blue & Gold Club
Professional Management SystemsDeveloped framework for Manager’s Action Planners; standardized reporting and accountabilitymeasures for all units
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
A Pathway to Excellence
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Strategic Partnerships
“We view partnerships as the mutually
beneficial exchange of ideas, resources and
services to reach shared goals.” - UTC
Strategic Plan
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Campus Partnerships• Chancellor’s Executive Team• University Advancement• Records Office – Institutional Control• Students• Faculty• Departments – Academic Instructors• Health & Human Performance
– GATP– Internships– Research Initiatives
• Metabolic Syndrome (Sports Medicine, HHP, Student Health)• NCAA Injury-Tracking Software Development (Sports Medicine, Engineering)
• Student Development• McKenzie Arena Staff• Barbara Medley• University Housing• University Bookstore• Aramark & Concessions• Orientation• Camps/Clinics
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Community Involvement• Memorial Hospital• Corporate Sponsors• Non-Profit Agencies
– Auctions– Awareness and Support
• Local Schools– Reading Programs– Mentoring– Access to Campus and Events– Middle School Night
• Community Members– Blue & Gold Club– Special Events
• Local Government/Agencies– City and County Officials– Chamber of Commerce– Sports and Events Committee
• Media Affiliates• FCA• Porky’s Open Scholarship Golf Tournament
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Visibility & Exposure• Coaches/Athletes Compete on National Stage • Television/Radio • Newsprint • Civic Organizations • Economic Impact • Goodwill • Sense of Community • Student Recruitment
— Camps— Events— Halftime Acts— Concession Sales
• Championship Events — NCAA Division I Football Championship Game— 2007 SoCon Volleyball Championships — 2008 SoCon Wrestling Championships — 2008 NCAA Division I Men’s Golf Regional — 2009 SoCon Basketball Championships — 2009 NCAA Division I Women’s Basketball 1st & 2nd Rounds — 2009 SoCon Softball Championships— 2010 NCAA Division I Men’s Golf National Championships — 2010 SoCon Basketball Championships
Critical Comments
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Presentation Recap
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Personal Introductions
I. The University of Tennessee at
Chattanooga
II. UTC Athletics
III. The Strategic Planning Process
IV. Strategic Objectives for 2008-2009
V. Budget FY07 – FY11
VI. Key Accomplishments for 2007
VII. A Pathway to Excellence
Critical Comments
• Integrity • Respect • Positive Attitude • Premier Service • Accountability • Continuous Improvement
UTC Athletics: Preparing Students for Productive and Meaningful Lives
Budget Request SummaryPriority Reoccurring Budget Needs• Support for Academic Reform (40/60/80 Rule, APR) = $150,000 (GIA Summer School)• Support for Degree Completion (Graduation Rates, APR) = $150,000 (GIA Post-Eligibility) • Support for Scholarship Competitiveness (Graduation Rates, APR) = $350,000 (GIA Increases) • Support for Life Skills Program (Retention, Career Placement, APR) = $175,000 (Staff/Programming)• Support for Overall Academic Success (GPA, Grad. Rates, APR) = $175,000 (Support/Equipment)
Total Funding Request FY09 – FY011 = $1,000,000 (Average $333,333/Year; 7.3% of FY09 Avail. Operating Funds - $4,562,800)
Fulfillment of Request Allows Athletics Department to Progress Towards Achievement of Action Step IV. L.:Provide an
Intercollegiate Athletics Program that Exhibits Highest Level of Student Academic Success, Integrity andCompetitiveness.
• Aligns with the University and Department Mission and Core Values• Supports the Linked System, University and Department Objectives• Allows Additional, Athletics Department-Generated Revenues to Be Directed Towards Other University-
Identified Initiatives (Increase Wins and Conference Titles in All Sports, Attendance and Donor Fundingand Reduce Reliance on Institutional Budget)
• Supports Students Through Graduation• Equips Students with Knowledge and Skills Necessary for Career Placement• Creates Access/Opportunities to Pursue a Quality Education• Facilitates Diversity and Inclusion• Places us in an “Optimal” Fundraising Mode – Donations Will “Move us Forward”