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Living OnlineUnit 10
Communication Services
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Identify types of electronic communication Describe users of electronic communication Identify major components of electronic
communication Manage email with Outlook Send & receive email
Objectives
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Email IM Text Message VoIP Online Conference Chat room Social Networking Blogs Message Boards/Newsgroups
Electronic Communication
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Components of Electronic Communication
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How Email Works
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[email protected]◦ Username◦ @ symbol◦ Email domain name
Domain Code◦ .com (commercial)◦ .edu (education)◦ .gov (government)◦ .mil (military)◦ .org (organization)
Email Address
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Samantha Murray works for IBM IBM’s web site is www.ibm.com Sam’s username is smurray
What would be her email address?◦ [email protected]
What’s the email address?
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You know a guy named Bill’s email address◦ [email protected]
You can’t remember where he works
What would be the web site to find out the company’s name?◦ www.gcsssd.org
What’s the web site?
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Raquel works at MTV MTV’s web site is www.mtv.com Which could be her email address?
◦ [email protected]◦ [email protected]◦ [email protected]◦ [email protected]
Which is correct?
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First set developed◦ .com◦ .edu◦ .gov◦ .mil◦ .org
Know any others?
Domains
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What domain would a school have?◦ .edu
What are the three parts of an email address?◦ Username, @, domain name
Where is email stored, until you are ready to retrieve/read it?◦ Email server
What kind of communication requires both users to be online at the same time?◦ IM
Review
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From To Cc: Bcc: Subject Attachments Body/Message Signature option Send button Address book
Email Components
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Subject line◦ Brief enough to grad attention◦ On topic
Body of message◦ Clear, error free◦ Note if any attachments
Email Message & Options
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Web Access◦ Gmail◦ Hotmail◦ AOL◦ Comcast◦ Verizon
Program on PC◦ Outlook
Username/mailbox name & password
Accessing Email
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Calendar, Tasks, Mail, Contacts
Using Outlook/Windows Mail
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Message arranged by date (new or old on top)◦ New ones in BOLD
Mail Pane◦ Create folders
File, New, Folder◦ Delete folders◦ Move emails to folders
Drag◦ Save or Delete Emails◦ Search
Tools, Search
Inbox & Mail Pane
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Name the parts of the Outlook window
Research how to set up Outlook/Windows Mail to check your emails
Teknimedia C2.2 – C2.9
Project
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Names, emails, phone numbers, other info◦ Tools, Address Book◦ File, New Contact
Contacts/Address Book
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To: Cc: Bcc: Subject:
◦ Brief & descriptive
Sending Email
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Address Book◦ Click To:, Cc:, or Bcc:
Attachments
Signature
Sending Email
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Inbox icons
Opening Attachment◦ Double-click
Save Attachment◦ Right-click, Save As
Receiving Emails
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Reply Reply to All Forward
Replying to an Email
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Teknimedia ◦ C2.10 – C2.22
Project
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Unsolicited bulk messages
Content of email scanned by client software◦ Sent to Junk folder◦ If not, identified in Inbox
Suspected spam
Spam also filtered at mail server
Dealing with Spam
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Click on column heading, also Search
Sorting Mail
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Right-click options
Make new folders
Save an email address◦ Right-click on email address◦ Add to Contacts
What To Do With Mail
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Out of Office Response Auto forward Send to phone Block senders
Other Options
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T or F. Reply to All is the same as reply except your reply goes to all people to whom the original message was sent.
T or F. You can only type one email in the To: An email address consists of ___ parts.
A file sent with an email is called a _________.
You can use _______ to make phone calls over the Internet.
Review
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Teknimedia C2.23 – C2.45
Outlook Tasks from Microsoft
Projects
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Living OnlineUnit 10
Communication Services