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TRAINING AND DEVELOPMENT
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A SHORT STORY There lived two
woodcutters, Rahim and Rahman
They earned barely enough to survive
Their earning was merely hand to mouth
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A SHORT STORY
One sunny day, the woodcutters having lunch
A beggar comes to them Rahim wanted to offer
the share of his lunch Rahman stopped Rahim
and offerred the job to beggar
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A SHORT STORY Rahman offered his axe to beggar
and tought how to cut the wood
beggar mutter angrily: " It would have been so much simpler if these men had been generous by sharing their food”
In the mean time, a person stepped out and purchased the whole bundle of wood
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A SHORT STORY Rahman told Rahim, " Had
you given the beggar some food, he would have eaten it quickly and would have been again hungry tonight.
By teaching him how to start his own trade in firewood, we have both taught him a skill, which will last him a lifetime.
Now he will never go hungry again
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A SHORT STORY As a very famous saying goes,
" Don't give them fish but teach them how to catch the fish. "
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TRAINING AND
DEVELOPMET
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TRAINING ………….
in simple words…..
THE AIM OF TRAINING IS
FOR
DEVELOPMENT
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TRAINING
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Training is expensive. Without training it is more expensive Nehru
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TRAINING
A learning experience in that it seeks a relatively permanent change in an individual that will improve his/ her ability to perform on the job. It involves changing of
-Skills
-Attitude
-Knowledge
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DEVELOPMENT
More future oriented and more concerned with education than is training
It focuses on the personal growth & on
AnalyticalConceptualHuman
Skills
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‘T’ AND ‘D’
Training is the formal and systematic modification of behavior
Development is any learning activity, which is directed towards future and needs
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TRAINING, DEVELOPMENT, AND EDUCATION
Training is the acquisition of technology permits employees to perform their present job to standards
Development is training people to acquire new horizons, technologies, or viewpoints.
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TRAINING, DEVELOPMENT, AND
EDUCATION Education is training
people to do a different job.
It is often given to people who have been identified as being promotable with potential.
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PURPOSE OF TRAINING
To increase productivity and quality
To promote versatility and adaptability to new methods
To reduce the number of accidents
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PURPOSE OF TRAINING
To reduce labour turnover
To increase job satisfaction
To increase efficiency
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WHEN DOES THE NEED FOR TRAINING ARISE?
installation of new equipment/ techniques
A change in working methods
A realization that performance is inadequate
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WHEN DOES THE NEED FOR TRAINING ARISE?
A desire to reduce the scrap and improve quality
An increase in the number of accidents Promotion or transfer of individual employees.
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ADVANTAGES OF TRAINING
1. Leads to improved profitability and/or more positive attitudes toward profits orientation
2. Improves the job knowledge and skills at all levels of the organization
3. Improves the morale of the workforce
4. Helps people identify with organizational goals
5. Helps create a better corporate image
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ADVANTAGES OF TRAINING
6. Fasters authentically, openness and trust
7. Improves the relationship between boss and subordinate
8. Aids in organizational development
9. Learns from the trainee
10. Helps prepare guidelines for work
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DISADVANTAGES OF TRAINING - DEBATABLE 1. Can be a financial drain on resources;
expensive development and testing, expensive to operate
2. Often takes people away from their job for varying periods of time
3. Equips staff to leave for a better job
4. Bad habits passed on
5. Narrow experience
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AREAS OF TRAINING
The Areas of Training in which training is offered may be classified into the following categories:
Knowledge Here the trainee learns about a set of rules and regulations about the job, the staff and the products or services offered by the company.
The aim is to make the new employee fully aware of what goes inside and outside the company.
Technical Skills The employee is taught a specific skill (e.g., operating a machine and handling computer) so that he can acquire that skill and contribute meaningfully.
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AREAS OF TRAINING Social Skills The employee is made to learn about
himself and other, develop a right mental attitude, towards the job, colleagues and the company.
The principal focus is on teaching the employee how to be a team member and get ahead.
Techniques This involves the application of knowledge and skill to various on-the-job situations.
In addition to improving the skills and knowledge of employees, training aims at clouding employee attitudes:
When administered properly, a training programme. It will go a long way in obtaining employee loyalty, support and commitment to company activities.
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ISSUES IN EMPLOYEE TRAINING
Communications: The increasing diversity of today's
workforce brings a wide variety of languages and customs
Computer skills: Computer skills are becoming a necessity for conducting administrative and office tasks
Customer service: Increased competition in today's global marketplace makes it critical that employees understand and meet the needs of customers
Diversity: Diversity training usually includes explanation about how people have different perspectives and views, and includes techniques to value diversity
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ISSUES IN EMPLOYEE TRAINING
Ethics Human relations Quality initiatives Safety
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TRAINING PROCESS
Steps in the Training Process 1. Organizational objectives 2. Assessment of Training needs 3. Establishment of Training goals 4. Devising training programme 5. Implementation of training programme 6.
Evaluation of results
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ORGANIZATIONAL OBJECTIVES & STRATEGIES
The first step in the training process in an organization is the assessment of its objectives and strategies.
Needs Assessment
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T & D
Increases job skills- specific skills
Short term perspective
Job centered The role of a
trainer is very important
It shapes attitude – overall growth
Long term perspective
Career Centered Internally motivated
for self development
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TYPES OF TRAINING
On the job: ApprenticeJob rotationCommittee assign
Off the job: Vestibule Role playing
LectureCase discussionProgrammed inst
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DEVELOPMENT PROGRAMS
Decision making: In basket
Business games
Case studies Interpersonal: TA
Role play
Sensitivity
Behaviour Organisational: Position rotation
Multiple mgmt
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WHY T & D
No one is a perfect fit at the time of hiring and some training & development must take place.
Planned development programs will return values to the organization in terms of :
increased productivity
reduced costs
Morale
Flexibility to adapt to changing requirements
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Moulds employees’ attitude Helps them achieve better co-operation Creates greater loyalty to the orgn Reduces wastage and spoilage Reduces constant supervision Improves quality
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Training Paradox
Train people to the point where you may lose them,
and then you won’t lose them.
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Responsible for Training
Top Mgmt – Frames the Trg policy
HT Dept – plans, establishes and evaluates
Supervisors – implement and apply development procedure
Employees – provide feedback, revision and suggestions
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