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Training and Helpdesk Update
Tracy Lanning
Support and Training Manager
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CET Designer Support Team:
Tracy Lanning – Training and Support ManagerAmy Edington – Training and SupportAlexandra Tseffos – Training and SupportJason Ciluffo – SupportBranden Bouwkamp – SupportPatrik Rask – Support (Sweden)Anna Anderson – Support (Sweden)
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How to reach us?
On-line chat: click on blue support button in CET or from Configura website.
Phone: 877-238-0808
Email: [email protected]
Open 8 am – 8 pm EST
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Please remember to send in all issues and feature requests. This is how CET continues to improve!
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Training Free regional classes in 2010
Five locations:Charlotte, NC – AprilWashington DC – MayToronto – JulySan Francisco – AugustSanta Monica – Nov 8 – 12 (still time to sign up!)
We’ll also offer free regional classes in 2011...schedule to be determined.
Check the website for updates:www.configura.com/cet/training
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On Line Videos and Webinars
50+ videos available.
Instructor-led webinars.
PLEASE ENCOURAGE YOUR DESIGNERS TO TAKE ADVANTAGE OF THIS FREE TRAINING!
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Enhancements to training in 2011
Application and retention self-study and instructor-led modules to complete after attending classes.
Certification process.
CEUs.
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Vegas Follow Up Survey
You will receive an electronic survey from us next week. Please fill it out to help us improve our User Conference for next year!
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Questions?
Feedback?
Suggestions?