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Traditional Outsourcing is Dead!What should your new ICT partner look like?
Andrew Hawkins
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Eduserv
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Open or closed?Open or Closed ?
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Thoughts on the Old World …Thoughts on the Old World …
• Long term multi-year contracts.• Exhaustive work on requirements.• Basic raw materials.• Systems difficult to configure.• Risk…
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Government ICT Strategy
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Government ICT Strategy New World
Old World
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A new way of looking at IT-driven services
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A Golden Age of Utility Computing
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Thinking About The New World
• Digital by Default and Transparent.• “why should we build anything – just use that…”• Users’ expectations are tailored by what they have
at home.• Government aware of how the commercial model of
the supplier may work against best interests.
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Working with SME’s
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Aligning Suppliers
• Greater in-house capability• Market intelligence is increasingly key • G-cloud / CloudStore is a great start• A new breed of supplier that can align with your
commercial model
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• SME’s as an integral part of the supply chain ..– Consortia– Working with SI’s and SIAM– Innovation vs Commodity
• Above all else, openness and agility
Aligning Suppliers
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Working with SME’s
Proximity Sector Commitment Connectivity Operational and Delivery Capability Sustainability Agility Professional Services FOCUS
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Remember …
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• Simple, open, early engagement– We focus on service and delivery not
sales and marketing• Access• Open, candid discussion on
opportunity fit• Collaboration / Partnerships • Simple procurement
What government can do…
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Thank You
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Andrew Hawkins, Business Development [email protected]
@andrewhawkins65
Join us for drinks and canapés on stand 108