Download - Tinkering in the tool shed
Tinkeringin the tool shed
“Using tools has been interpreted as a sign of
intelligence…”
http://rogerdavies.com
Tw?#@erPhoto by S Baker, published on Flickr
Creative Commons Attribution 2.0 Generic licence
I would rather be tied up to stakes in the Kalahari
Desert, have honey poured over me and red ants eat out my eyes than open a
Twitter account Maureen Dowd, New York Times
21 April 2009
Twitter is great for watching uninformed
panics unfold live
xkcd webcomichttp://xkcd.com/574/
How the other half writes: in defence of
Twitterbldgblog.blogspot.com
Nonna tweets
Spark podcast – episode 67 – Feb 2009http://www.cbc.ca/spark
Twitter is good for…
• News & event updates• Reminders• Alerts• Links to external content• Learning• Word of mouth• New friends, connections & networks
Information flowsthrough people
Actual real conversations
Council website, March 2009
• 32,726 visits total• Twitter 11th top referrer
(social media 4th largest referrer group)
Australian government web traffic in perspective
Websites visited by Australians in July 2008as a percentage of all tracked websites
• Google 9.64%• Facebook 2.36%• All government sites 2.26%• Local government 0.15%
Source: Hitwise / eGOV AU
Mosman Readersmosmanreaders.net
Mosman Readers, April 2009
• 827 visits• 3,000 pageviews• 50+ members• referrers
1. mosman.nsw.gov.au (97)2. newsletters.mosman.nsw.gov.au (32)3. images.google.com (30) 4. twitter.com (28)
Cost
• Ning – USD $30 / month• Using our own domain name• Turning off Google Ads
• http://ning.com
Other white labelsocial networks
• http://grou.ps• http://crowdvine.com• http://kickapps.com
Mosman Eye
Or, ‘How to be Paul Hagon without knowing everything Paul Hagon does’
‘Active listening’
• What is our community saying?• ‘Continuous consultation’
• A great opportunity for Library services• Package it up and pass it on…• Archive it• Blog about it
dapper.net
dapper.net
Mosman Round Table
Greater expectations for online engagement
“one change is this website”
MOSPLAN discussion forum
Community Engagement Strategy
• Championed by Councillors• Informed by experience• Adopted 7 April 2009
• Visit mosmanroundtable.net/ces
Councillor Workshops
1. Brief intro to social media2. Blogging: A New Way To Lead DVD3. Case studies: Councillors using social
media4. Tools to publish, communicate &
converse5. Key considerations
a 15 minute documentary about usingthe internet to engage with communities
blogging: a new way to lead
civicsurf.org.uk
Good topics for staff workshops
• Working with Creative Commons content• Photos• Music
• Easy wins with simple web-based tools• IdeaScale.com• UserVoice.com• twtpoll.com
Mosman Libraryvs
Mosman Libraryvs
Mosman Libraryvs
That Search Engine
Goal
• Increase awareness of the Library’s electronic resources
Mosman Library vs
The Search Engine
• 5 rounds, 1 question per round• MosLib rep – our electronic resources• Google rep – only web search• Users vote on best answer
(PollDaddy)• Online event
http://mosmanlibraryblogs.com/challenge
NSW Local GovernmentWeb Network
• Why not join?http://lgwebnetwork.org
• Conference ‘We believe in community’ 20-21 August 2009
thank you
Links from this presentation available athttp://delicious.com/mosmanlibrary/risg2009