TIFFE & Me: Part 2TIFFE & Me: Part 2
Policies and Procedures
Human Resources
About TIFFEAbout TIFFE
• Founded in August 1981• On the Big Island since July 1993• Teaching, consulting and counseling• Founders
− MJ Amundson− Barbara Naki− Linda Honda− Tom Naki− Linda Taylor
MJ Amundson, APRN, Ph.D.MJ Amundson, APRN, Ph.D.
• Board of Directors, President
• Director of Clinical Services
• More than 45 years of experience in:− Behavioral health nursing− Community mental health education− Program development− Administration
Barbara Naki, RN, MABarbara Naki, RN, MA
• Board of Directors, Vice-President
• Director of Prevention and Education
• Certified national trainer and consultant for Nurturing Programs
• More than 40 years of experience in:− Clinical services− Training programs & curriculum design
Linda Honda, ACSW, LSWLinda Honda, ACSW, LSW
• Board of Directors, CEO & Secretary
• Director of Human Potential Development
• More than 25 years of experience in:− Program development− Clinical services− Administration
Tom Naki, MPHTom Naki, MPH
• Program Administrator, Father’s Services
• Certified national trainer and consultant for Nurturing Programs
• More than 30 years experience in:− Community outreach & advocacy− Training & education with adults & youth− Father’s program
Linda Taylor, MSWLinda Taylor, MSW
• Board of Directors
• 20 years of experience in counseling with women, children, and families
• Instrumental in organizational development for the provision of human services and business
Mission StatementMission Statement
• To help the people we serve and our care providers to improve the quality of their personal, family and professional relationships.
TIFFE OfficeTIFFE Office
• Office hours:− Monday through Friday: 8am - 5pm
• Office equipment available:− Computers, copiers, fax machine, etc.
• Please wear your TIFFE ID badge into the office and schools
Security & ConfidentialitySecurity & Confidentiality
• Policy to protect employees, customers, and the company− Management has the right to examine
any person or object while on company premises
• Policy to protect its property and sensitive information− No visitors or clients in the office− Do not discuss the company or your
clients outside of TIFFE.
Work Attire & HygieneWork Attire & Hygiene
• TIFFE emphasizes cleanliness, neatness and good taste
• Our objective is to make a favorable impression on our clients by being well groomed, cheerful and courteous
• Check with others in your work environment as to what is expected
• Dress sensibly, i.e., no spaghetti straps, short shorts, etc.
Equal Employment OpportunityEqual Employment Opportunity
• TIFFE seeks to employ the best qualified individual without regard to an individual’s race, color, religion, gender, age, national origin, etc.
• Report any incident of discrimination or harassment to the Human Resources Department
• Page 3 of Employee Handbook
Cultural DiversityCultural Diversity
• All TIFFE services are provided in a culturally competent manner that respects and honors the belief systems, traditions, behaviors, and patterns of interaction inherent in the family background of the person (s) served and all employees.
• Every employee is responsible for ensuring that TIFFE programs and services are delivered with cultural competence and respect for diversity within the populations served and employee groups
Sexual Harassment & Workplace Sexual Harassment & Workplace ViolenceViolence• Zero-tolerance policy• What is considered sexual harassment or
workplace violence?− Unwelcome sexual advances, request for sexual favors
and other verbal or physical conduct of a sexual nature, from anyone while at work.
• How do I report an incident?− Incidents are investigated by HR, kept confidential, and
appropriate corrective action will be taken if warranted.− Other Harassment? – offensive jokes or
treatment related to race, religion, etc.− It is the person on the receiving end that
decides whether or not it is harassment- not you.
Workplace Non-ViolenceWorkplace Non-Violence
• Zero-tolerance policy• What is considered violent behavior?
− Physical injury, threatening/intimidating behavior, insults/taunting, weapon possession, damage of property, etc.
How do I report an incident?-Incidents are investigated by HR, kept confidential, and appropriate corrective action will be taken if warranted.
Progressive Disciplinary ActionProgressive Disciplinary Action
• When performance, behavior or conduct standards are not met, corrective action will be taken− Initial / verbal warning− Written warning− Suspension and/or termination− (Examples include: not turning in billing
regularly/on time, refusing work, not attending supervision, incorrect paperwork)
− Does not have to follow above order. Depending on the issue, the first response could either be written warning or termination.
Family Medical Leave ActFamily Medical Leave Act
• FMLA allows employees to take leave to care for themselves or a family member up to a maximum of 12 weeks per year.
• Qualifying events:− Birth, adoption or foster care− Family illness− Employee health− Care for member of armed forces (up to
26 weeks per year)
Incident ReportsIncident Reports
• Employees must report all accidents, injuries and illnesses
• Notify supervisor & HR within 24 hrs
• Complete an Incident Report form
ComplaintsComplaints
• If an employee has a complaint:− There is an opportunity to be heard without
fear of retaliation or penalty− There is fair and courteous treatment− There will be a timely reply
Procedure:
-There is a discussion with supervisor
- There is investigation with next level supervisor
-There is a meeting with the HR Manager
Workers CompensationWorkers Compensation
• Provides benefits if you sustain a work-related injury or illness
• Must be reported within 24 hours
• Incidents must be reported even if you don’t see a doctor or miss work
• If eligible, 66⅔% compensation and medical bills paid
BenefitsBenefits
• Medical Insurance• COBRA• Workers
Compensation• Temporary Disability
Insurance• Paid Trainings
• 401(k) Plan• Cell Phone
Reimbursement• Federal Credit Union• Auto Insurance• Home Insurance• AFLAC
Benefits: Medical InsuranceBenefits: Medical Insurance
• Medical, dental, vision, prescription, (acupuncture, chiropractic, and massage therapy on Kaiser Plans only)
• Eligibility:− Work 4 consecutive weeks at 20hrs/wk− Come see HR to fill out paperwork and
you will be enrolled effective the 1st day of the month
Benefits: COBRABenefits: COBRA
• Continuation of medical coverage by paying group rate + 2%
• Eligible if you lose your medical coverage from TIFFE− Not maintaining 20 hrs/wk− Leaving the company (special
circumstances apply to involuntary quits)
Benefits: Benefits: Temporary Disability InsuranceTemporary Disability Insurance
• Non-work related injury− Birth− Surgery− Illness
• Available for as long as doctor prescribes for up to 26 weeks
• To qualify, must have worked 20hrs for 14 wks in a year at any employer− 58% compensation
Benefits: Paid TrainingsBenefits: Paid Trainings
• $7.25/hour for orientation trainings
• Additional training, $10/hr
• Community based training available for TIFFE employees to attend at no charge; this training is eligible towards hourly training requirement
Benefits: 401(k)Benefits: 401(k)
• Eligible to enroll after:− Three months at 20hrs / week− 520 hours in a six month period
• American Funds− Online or by phone enrollment− Informational packet & PIN code will
automatically be sent to home address
• Edward Jones representativeEdward Jones representative
Benefits: Benefits: Match & Profit SharingMatch & Profit Sharing
• At end of year, Board of Directors has the discretion to contribute through profit sharing and a % of match− Eligibility:
• Work 1,000 hours in plan year• Be employed last day of the year
Benefits: Benefits: Cell Phone ReimbursementCell Phone Reimbursement
• Automatically enrolled if have already provided HR with cell number and coverage provider
• $5 reimbursement per pay period− Must turn in billing paperwork to receive
reimbursement- no retroactive amounts paid
− Make sure you keep HR informed if you change your number and/or provider
Benefits: AFLACBenefits: AFLAC
• Available to all employees who worked 20 hours a week or more
• Offers pre-taxed insurance plans at group rates
Benefits: OthersBenefits: Others
• Long Term Care Insurance
• Memberships:− Hawaii USA Federal Credit Union− Hawaiian Tel Federal Credit Union
• Liberty Mutual:- 10%− Auto Insurance− Home /Rental Insurance
CompensationCompensation
• Pay dates for hourly employees:− 7th and 22nd of each month− Billing needs to be in by 10:00 a.m. on the 16th
and 1st of month. If you are late for turn-in you will have to wait up to 7 days for a check and be subject to disciplinary action if this occurs on a regular basis.
− If pay date falls on a weekend, paychecks are available the Friday prior
• Annual Performance Evaluation• Overtime
− Must have prior approval, time & a half above 40 hrs.
In order to work…In order to work…
• Credentialing− DOE transcripts must be received by TIFFE directly from
the school− DOH approval letter must be received by CAMHD
• Service Authorization/Work Order− Any work done without service authorization will not be
compensated for− Further information will be provided in other training
sessions. - 19 Eligibility- Visas/Permanent Residency cards must be up to date
with a copy on file in HR. Change of status should be communicated to HR.
Leave RequestsLeave Requests
• Leave of absences must be approved by your supervisor prior to leave date− Must complete a Leave Request form
and submit to your supervisor− Inform Intake Coordinator for coverage
of case− Leaves over one month require Clinical
Director Approval
Policies and ProceduresPolicies and Procedures
• Manual available in front office in Suite 105 and 100
• Employee Handbook− Rules of Conduct (pages 42-45)
TIFFE WebsiteTIFFE Website
• www.tiffe.org
• To access the Employee Section:− Username = firstname.lastname− Password = employee payroll number− (top left hand side of paycheck stub);
Not employee number.
Any Questions?Any Questions?
Thank you!