Download - TheInterculturalManagement Nicolas Chaussonnière Jérémie Dalibot Germain Poirier Cyril Tournier
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The The Intercultural Intercultural ManagementManagement
Nicolas ChaussonnièreJérémie DalibotGermain PoirierCyril Tournier
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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of Culture Geert Hofstede criteria Trompaars’ approach Conclusion
Definition
Manage people according to their cultural differences
The founders
• Hofstede • Trompenaars• Kluckhorn-Strodtbeck
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The Intercultural ManagementThe Intercultural Management
“ Culture is the collective programming of the mind which distinguishes the members of one human group from another. “
Geert Hofstede
Characteristics
• The culture is acquired• The culture is interrelated• The culture is shared
IntroductionThe concept of cultureGeert Hofstede’s criteriaTrompaars’ approach Conclusion
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The Intercultural ManagementThe Intercultural Management
The levels of culture
Individual behavior
Organizational Culture
Industrial and Business Culture
National Culture
IntroductionThe concept of cultureGeert Hofstede’s criteriaTrompaars’ approach Conclusion
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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of cultureGeert Hofstede’s criteriaTrompaars’ approach Conclusion
The cultures have visible and invisible aspects
Visible InvisibleBody language Family values
Dress code Role of the sexes
Way of life Friendly pattern
Gastronomical customs
Geert Hostede’s researches
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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteriaTrompaars’ approach Conclusion
The POWER DISTANCE INDEX (Hierarchy) = Degree of equality between peoples
The MASCULINITY INDEX (Hierarchy) = Level of differentiation and discrimination between gender
The INDIVIDUALISM INDEX = Importance of individuality and individual rights within the society
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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteriaTrompaars’ approach Conclusion
The UNCERSTAINTY AVOIDANCE INDEX = Level of tolerance for uncertainty and ambiguity within the society
THE LONG TERM ORIENTATION
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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteriaTrompaars’ approach Conclusion
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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteriaTrompaars’ approachConclusion
The 7 dimensions of Trompenaars 1/2
•Individualism or collectivism
•Objectivity or subjectivity
•Universalism or particularism
•Culture spreading or limited
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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteriaTrompaars’ approachConclusion
•Attributed or acquired status
•Will to control nature or not
•Sequential or synchronous time
The 7 dimensions of Trompenaars 2/2
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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteria Trompaars’ approach Conclusion
Necessity of intercultural management
3 points to be remebered • Geert Hofstede and Trompenaars:
criteria to define cultures • Parameters vary substetantly between countries
• Management must be adaptated to them
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The Intercultural ManagementThe Intercultural ManagementIntroductionThe concept of CultureGeert Hofstede’s criteria Trompaars’ approach Conclusion
Q & A