![Page 1: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/1.jpg)
Dr. Sanjay Bhavnani( C.Eng., LL.M , PGDM, Ph.D.)
(F.I.Mar.E, AFNI )
Director &Chief Operating
Officer
The Tanker Operator Conference, Mumbai - 28 Sep’16
![Page 2: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/2.jpg)
Meiji Shipping Co. Ltd.
Shipping Business Non-Shipping Business
Tohmei
Shipping
MK Centennial
Maritime BV
MK Centennial
Maritime Pte. Ltd.
MMS Co. Ltd.Phil-Bright Ocean
Ship Mgmt
NEOM Maritime (Singapore)
MMS Co. Ltd. Singapore Branch
Philippines India
Multinational Maritime Inc.
MMS Phil Maritime Services
Phil-Crewing Maritime Services
MMS (India) Pvt. Ltd.
Mekai Kosan K.K.
Tacty Co. Ltd.
Meiji Real Estate Co. Ltd.
Tempu Co. Ltd.
Niseiko Resort, An’npuri
ANA Crowne Plaza, Wakkanai
The Windsor Hotel, Toya Resort and Spa
SeaSide Hotel Maiko Villa, Kobe
Laguna Garden Hotel
GroupMEIJI SHIPPING
Commercial Management
Ship Management Crew Management
![Page 3: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/3.jpg)
Aboutmms maritime (India)
• MMS Maritime (India) Pvt. Ltd. was
established in 2001 to support the MMS
Group in Japan for employing high
quality Indian senior personnel and to
maintain a dedicated pool of seafarers
for tanker operations.
• In November, 2007, it was further
renamed as “MMS Maritime India Pvt.
Ltd. as it was transformed into a
“Technical Support Center” along with
being a manning company.
mmsThe Making of
Maritime (India)
![Page 4: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/4.jpg)
CONTENTS
Continuous Competence Management
Loss Control Management Principles
Assuming Responsibility and Safety Leadership
Tanker Industry in the Foreseeable Future
Changing the Mindset of the People
![Page 5: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/5.jpg)
ONE WHO IS PERFECTLY QUALIFIED, IS HE NECESSARILY COMPETENT ?
![Page 6: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/6.jpg)
QUALIFICATION
ACertificate of
competency
EExperience in
that trade run
BExperience in
rank
DExperience in the
company
CExperience of
that type of
vessel
I n s h o r t t h i s o u t l i n e s t h e l a t e n t p o t e n t i a l w h i c h e q u i p s h i m t o a p p l y o n
b o a r d
![Page 7: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/7.jpg)
COMPETENCE
I s he actual ly applying th is la tent potent ia l on board?
AKnowledge
BSkills
CAttitude
![Page 8: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/8.jpg)
THE GAP RESULTS IN
A attitude
C complacency ( lack of situation awareness)
C communication
I intercultural differences
D demonstration of professional’s skills
E effective surveillance & enforcement
N need of self-worth
T team work
![Page 9: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/9.jpg)
A attitude
C complacency ( lack of situation awareness)
C communication
I intercultural differences
D demonstration of professional’s skills
E effective surveillance & enforcement
N need of self-worth
T team work
• ( Knowledge + Skills ) X Attitude
• a feeling or way of thinking that effects the person’s behavior
• Results in reduced or an absence of situation
awareness
• Repetition of jobs & then shortcuts taken
• Communication - either insufficient or incomplete
• Lack of sufficient information exchange
• Identification of all hazards
• Divulgence of goals
• Power distance
• Uncertainty avoidance
• lack of application of knowledge & skills
• Insufficient motivation
• Preventing shortcuts
• Monitoring delegated jobs
• Lack of confidence
• Unsafe State of mind
• Congruent objectives
• Synergistic output
![Page 10: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/10.jpg)
04
01
02
03
Risk taking
Decision making
Man machine interface
Making sense of things
Risk taking
Decision making
Man Machine Interface
Making sense of things
TRAITS OF HUMAN NATURE
05 Fatigue
06 Stress
Stress
Fatigue
![Page 11: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/11.jpg)
LOSS CONTROL MANAGEMENT PRINCIPLES
• Mentoring
• Challenge & response
• Leaderships at the top…at all levels
• Mutual respect
• Effective management of complacency
• Seafarers a stake holders
• Go beyond mere compliance
• Embodiment of the principle of safe work
11
All these are methods for continuous improvement
![Page 12: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/12.jpg)
TRAINING
• Effective design & implementation of training programs to develop latent potential of all seafarers
• Evaluation of training effectiveness
• Training & final knowledge and skills set to be closely related
• Continuous identification of training needs through a robust performance management system
![Page 13: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/13.jpg)
Performance
Po
ten
tial
MANAGEMENT OF COMPETENCY`
![Page 14: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/14.jpg)
PEOPLE NOT A COST …BUT AN INVESTMENT
![Page 15: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/15.jpg)
A long term approach
Senior management commitment
Articulate defined shared values
Aligned and integrated strategy, structure &
systems
HUMAN RESOURCE PRACTICES
![Page 16: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/16.jpg)
ASSUMING RESPONSIBILITY & SAFETY LEADERSHIP
• Take corrective actions.
• Continual improvement produced by independent minds.
• Taking responsibility for all mistakes.
• Willing to change with the times.
• Internally focused person with an ability to solve problems.
• Having the right attitude towards challenges of the present times
• Leading & causing changes.
• Assuming responsibility is the key to efficient safety leadership
![Page 17: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/17.jpg)
COST EFFECTIVE & SUSTAINABLE SHIP MANAGEMENT
• Use management systems that are fit for purpose
• Integrate all aspects of safety program into a single comprehensive system
P
Plan
O L I C E
Organize Lead Inspect Correct Evaluate
![Page 18: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/18.jpg)
TANKER INDUSTRY IN FORESEEABLE FUTURE
• Greater analysis of data
• Data collection via sensors
• Energy & fuel management
• Route optimization
• Fleet management
• Remote monitoring
• Smart ships
• Better assets management
• Enhance cargo tank cleaning without confined spaceentry
• Use of drones & other technologies for effective surveys
• Enhancement of simulation technology includingmodelling for effective performance assessment
• Optimization of cargo operation systems
• Holistic energy management
• Reduce downtime through identification of equipmentfailure
1. Various Technological changes
![Page 19: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/19.jpg)
• TMSA 3 to be released
• Chapter on security
• Enhanced stress on cargo operation practice
• Reflects changes in legislation & best industry guidance
• Update of mooring equipment guide lines
• Development of a marine terminal information system
2. OCIMF STIPULATED CHANGES
![Page 20: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/20.jpg)
4. Security concerns to be continually addressed, specially regarding the Gulf of Guinea.
3. Cyber security
![Page 21: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/21.jpg)
• Recruitment & selection – usage and analysis of a robust performance managementsystem.
• Higher focus on effectiveness of training and its results.
• Higher correlation between crew welfare & commercial results.
• Skills enhancement in handling new technologies.
• Greater due diligence in managing human resource etc.
4. Human Element
![Page 22: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/22.jpg)
CHANGING MIND SET OF PEOPLE
• Ship Staff to Recognise :
• Technology to assist and complement their efforts to make them more
effective.
• Importance of Training in their effective usage.
• Importance of correct and complete data transmission from the vessel.
• Importance of the performance data for benchmarking the rest of the fleet
• Continual Focus on Economical, Environment Friendly and Error Free
Operation
![Page 23: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/23.jpg)
CHANGING MIND SET OF PEOPLE
• Shore Staff to Recognise :
• To stay abreast of Technological Changes
• Integrated approach for continual support to the vessel
• Enhanced Communication Levels in view of varied human interaction.
• Establish and sustain a continuous culture of learning
• Meet new challenges imposed by the various stakeholders through effective
change management.
![Page 24: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/24.jpg)
MANAGEMENT OF COMPETENCE
Company Mission
Company Vision
Customer Expectation
Key Performance Indicators
Individual Job Responsibilities
Identification of Competencies for each rank
![Page 25: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/25.jpg)
PEOPLE AT SEA NEED TO
eel like maritime professionals eel motivatedeel the need to have pride
Perform to the Best !
F
![Page 26: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/26.jpg)
Reinforcing the Basics…
Foreseeable future of the tanker industry…
![Page 27: The Tanker Operator Conference, Mumbai - 28 Sep’160e6b4412d965c964f0ed-feec7ad8cbb9d32d0e3aff7d6b631486.r54.cf1... · The Tanker Operator Conference, Mumbai - 28 Sep’16. ... THE](https://reader033.vdocuments.mx/reader033/viewer/2022050917/5a9e05827f8b9a420a8c8fa2/html5/thumbnails/27.jpg)
Thank Youfor your time & attention!