The Operational Data Layer for Banks and FIs
Process Automation
Engine Master Data Management
Document Management
Engine
EnterpriseSearch Engine
EnterpriseLearning
ManagementEngine
KnowledgeCrowd-sourcing
Engine
InternalCommunication
Engine
Task Engine
Analytics andVisualization
360o View of Every Single Entity360o View of Every Single EntityGraph, Analytics, Search
Build and Deploy 100's of Operational Apps. Zero-Disruption to Legacy Backend
The Operational Data Layer sits between the bank's systems of record like legacy databases, data lakes
and data pools and the systems of engagement like customer, employee and partner apps.
It is built by drawing both structured and unstructured data from the bank’s CBS, other Line of Business
applications and data lakes and coherently connecting them all together primarily through a secure,
encrypted Enterprise Data Graph.
The Operational Data Layer serves customer data to customer-facing apps to enhance customer
experience and for effective cross-selling of bank’s products and services.
Also, extending the Operational Data Layer to serve customer data through customer-facing apps is a
risk-controlled approach compared to serving the data directly from the legacy application store.
Since the Operational Data Layer consolidates data from many existing disparate systems in the bank, it
removes friction from the customer journey.
Serve Data to Customer-facing Apps
Isolated datasets for each of the customers in the Operational Data Layer help deliver data at speed and
with enhanced security in customer-facing applications.
Customer-facing apps can also draw Customer 360 degree
data from the Operational Data Layer in real time to
provide a more engaging experience to each customer.
When a customer interacts with the bank through its app,
the app can send an api call to the Operational Data Layer
which in turn will send the 360 degree data specific to that
customer.
By traversing the 360 degree data of each of the customers,
automated bots running in the Operational Data Layer can
regularly flag offers and cross-selling opportunities to the
right customers.
Apps can be designed to leverage this information and
deliver good-fit offers to the customer in line with the
profile.
Enhanced Security: By extending the Operational Data
Layer to serve customer data, the backend data remains
secure at all times as customer requests always terminate at
the Operational Data Layer instead of in the CBS or other
Line of Business Applications. This protects the backend
data store from threats like sql injections.
Engines for Internal Communication, Task Management, Document Management, Enterprise Search,
Enterprise Learning Management, Enterprise Knowledge Crowd-sourcing, Process Automation and
Analytics & Visualization come natively integrated with the Cordiant Operations Data Layer solution
built on DataStax Enterprise.
Serve Data to Employee-facing Apps
With the continuous integration of data from the CBS and other Line of Business
Applications, the Operational Data Layer built as an Enterprise Data Graph becomes the
single-point repository of the Master Data of the bank.
The Master Data is stored with all its connections and relationships in place in the
Enterprise Data Graph.
You can now get a 360 degree View of Everything: Customers, Branches, Territories,
Relationship Managers, Employees, Lines of Business, Bank’s Products, Third-party
Products.
Master Data Management
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Customers Vendors
Statement
CA Account
Statement
Employees
3600 Customer Audit
Acme, Inc.
Anna Lee
Signatories
Sriya Kapadia
DirectorsBenjamin Jackson
Dan Smith
GroupCompanies
Business Credit CardTerm Loan
Loan Service Docs
Loan Origination Docs
David Johnson (Transfer to Signatory)
Risks
CC AccountAccounts
14186
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RV
3600 Customer Audit Demo Learn More About MDM
Communication, Task and Document Management engines integrated with the Operational Data
Layer route that data directly into the Data Layer.
Secure, bank-branded workplace apps on phones enhance the operational efficiency of every single
employee.
Integrated Workplace Apps
Decreases several recurring operating costs by more
than 50% over a year.
ROI kicks in within the first Qtr and increments every
single Qtr.
Operational E�ciency in Numbers
50%90% gain in Employee Productivity through more
streamlined operational processes and ‘Citizen Data
Analytics’.
90%
Find and acquire the most profitable customers* by
mining the data that the bank already has.
*The 20% who contribute to 80% of the business and profits.
80:20Near-perfect Compliance, Risk Identification and
Mitigation.
100%
The Cordiant Operational Data Layer Solution has been built from the ground up on
DataStax Enterprise, the data management platform of choice of 9 of the top 15
global banks.
The solution can be deployed On-Premise, in the cloud, multi-cloud and hybrid cloud.
Cordiant is a DataStax Partner.
Built on DataStax Enterprise
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Cordiant delivers applications and platforms that transform the modern
enterprise without disrupting their lights-on applications.
About Cordiant Technologies
Governance, Risk and Compliance
Cordiant worked closely with Paisley Consulting as their India Engineering
Partner, from conception, go-to-market thru product maturity for their
Governance, Risk and Compliance solutions.
The Paisley GRC solution established itself as the leader in the GRC space,
with a 30% footprint among the Fortune 500. Acquired by Thomson
Reuters in late 2008, it continues to be the market leader in this space
through the Thomson Reuters Risk Management Solutions offering.
Core Banking
Cordiant also helped build from the ground-up Africa’s #1 Core Banking
Software, as the India Engineering Partner of Neptune Software, plc. The
team that Cordiant built for Neptune in 2006 continues to work from
Chennai, India.
Track Record
W W W . C O R D I A N T . C O M
s a l e s @ c o r d i a n t . c o m
Kochi, India
Cordiant Technologies (P) Limited
1 YMCA Place, Indira Nagar,
Kadavanthra, Kochi, 682020
+91 484 231 3654
Mumbai, India
Cordiant Technologies (P) Limited
Level 8, Vibgyor Towers, G Block, C62
Bandra Kurla Complex, Mumbai 400 098
+91 22 4090 7083
United States
Cordiant Technologies Inc.
300 North LaSalle Street, Suite 4925
Chicago, IL 60654
+1 630 270 3100