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The Lean / Agile Mindset
SUE BLOCK, LEAN ENTERPRISE COACH, THE VANGUARD GROUP
APRIL 11, 2018
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The Agile Manifesto…An Origin Story
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2001, Really?… Look Harder
https://hbr.org/2016/04/the-secret-history-of-agile-innovation
My Hero!
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We value engineering as a discipline, so…
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Let’s get back to where we started
This sounds awesome, right? Where did it go awry?
Let’s retrospect on our own Agile experiences
Activity à Experience Mapping
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Debrief on the Agile Experience
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History Repeats The Information Age was exploding.
Disruptive technologies were terrorizing slow-footed competitors. Start-ups and incumbents alike sought better ways to adapt to the unfamiliar and turbulent environment. Software was becoming an integral part of nearly every business function.
https://hbr.org/2016/04/the-secret-history-of-agile-innovation
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Why Now? The Digital Revolution Industry disruption
Digital native companies
Consumer experiences
Technology as a differentiator
Low cost of entry
Uncertainty is everywhere
Innovation is anywhere
Speed matters
Employee engagement
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What could the change look like?
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The most significant challenge is … culture
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Act Your Way to a New CultureUnite by a shared view of the customer and a common definition of success
Have a bias to action
Think big, act small, move quickly
Assume accountability
Be humble
Learn quickly & safely
https://www.mckinsey.com/business-functions/organization/our-insights/five-fifty-the-t-word
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A Lean Operating Model
Broad Empowerment
Iterative Learning
Dynamic Budgeting &
Funding
Responsive, Evolutionary Architecture
Product-centric execution model
Innovation Culture
Outcome Oriented Team
Design
Lightweight Planning &
Governance
Value-driven Portfolio
Management
Continuous Delivery
Capability
PEOPLE PROCESS TECHNOLOGY
Democratization of Data
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Blended ApproachCore Practices• Work in short cycles• Hold regular retrospectives• Put the customer at the center of everything• Go and see• Balance discovery & delivery• Do research• Work & train as a balanced team• Promote radical transparency• Recognize the right behaviors• Make experiments a first-class citizen of your
backlog
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Let’s Make a ChangeSet an improvement goal:1. What does ultimate success look like? ->
define the outcome2. What is the current state?3. What is a directional indicator of success? ->
define the outcome4. What steps might you take to drive towards
that direction?
The steps become opportunities to continuously improve
Activity àImprovement Kata
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Maybe an Updated Set of Principles? Rather than “customer collaboration over contract negotiation,” Modern Agile’s “Make people awesome” is more important for our focus. We want our entire ecosystem to be awesome.
Though “working software over comprehensive documentation” was great in 2001, today we want to "deliver value continuously," he says. “The bar has been raised."
“Responding to change over following a plan” was incredibly important when we wanted to defeat waterfall with agile, he explains. Now we want to “experiment and learn rapidly” because “sometimes we don’t even know what the problem is.”
“Individuals and interactions” could be replaced by “make safety a prerequisite.” We want to provide psychological safety in our interactions.
Joshua Kerievsky's "Modern Agile"
https://techbeacon.com/modern-agile-heart-agile-new-focus-agile-developmenthttps://www.agilealliance.org/resources/videos/modern-agile/
https://www.agilealliance.org/resources/videos/modern-agile/
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Are You Inspired to Continue the Journey? ☺
1. GET SMART 2. GET EXCITED 3. GET STARTED• Visualize and believe that
there is a better way
• Bring positive energy to the journey
• Reflect on the changes you need to make
• Discuss with your peers, boss, team, and partners
• Start small. Get better & better
• Share your learnings
• Read the articles, presentations, blogs, & books; watch the videos
• Follow folks
• Try to understand the core concepts
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Some Recommended Reading