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THE ACE OF SOFT SKILLS: ENHANCING
EMPLOYABILITY
Heenaba ZalaDept. of English
M. K. Bhavnagar [email protected]
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Why this? What is the purpose this
discussion? Facing an interview http://www.youtube.com/
watch?v=5tfcfsijXyk
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Two types of Skills:
Skills
Soft Skills
Hard Skills
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The difference between Soft skills and Hard skills:
Soft skills: Soft skills is an abstract concept. Soft skills are behavioral skills. Soft skills are essential to reach from bottom to top. Soft skills stay forever.
Hard skills: Hard skills are technical. Hard skills are specific and teachable. Hard skills may get defunct over a period of time due to the changing technology.
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Soft skills:
Soft skills are those skills – over and above the technical knowledge and expertise in the chosen field – required for and individual to relate to and survive and succeed in his or her environment.
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Characteristics of Soft Skills: Soft skill are that ‘touchy freely stuff’ Soft skills are conspicuous by their
absence in an individual Soft skills apply across the board to an
industry Soft skills are not ‘quantifiable’ and tend
to be subjective Defining ‘how good a person’s soft skills
are’ is somewhat culture dependent.
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The changing business environment and its impact on Soft Skills:
Mushrooming of demands “Tear that wall down”- by Ronald
Reagan. It’s TECHNOLOGY. Technology has
changed the business dramatically. Geography is a history. Cross cultural interaction: Linguistic
barrier and Cultural difference http://www.youtube.com/watch?v=k-
bHA6IR-QI
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How to succeed in Business world? How to create “A Room of One’s Own”?
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Success
Etiquette
Communication
Attitude
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ACE dimensions of Soft skills:
Etiquette“How to
do”
Attitude“want to
do”
Communication
“What to do”
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Attitude: Attitude is about having the right mental make-up and a desire to interact with the people and environment. It requires the willingness and ability to blend oneself with the environment.
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Communication: Communication is the ability to express that attitude, conviction and technical skills in a form that can effectively reach the intended audience and persuade them to take the actions that one desires them to take.
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Etiquette: Etiquette are commonly accepted protocols, norms and conventions that are needed to be followed to achieve effective communication.
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Problems at workplace: Different people, different mentality Work pressure Language barrier Cultural difference Fail to work as a team
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Employability skills:
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THANK YOU