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TestSource® & Behavioral Interviewing
for Hiring Managers This training requires headphones/speakers
It will take approximately ___ minutes to complete
![Page 2: TestSource ® & Behavioral Interviewing for Hiring Managers This training requires headphones/speakers It will take approximately ___ minutes to complete](https://reader036.vdocuments.mx/reader036/viewer/2022062309/56649e665503460f94b6135c/html5/thumbnails/2.jpg)
Why TestSource®?
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Improving Retention Rates of new hires is an initiative shared by Hospitals throughout the country
Over 70% of a Hospital’s new-hire turnover occurs as result of poor fit; not technical ability
Hospitals want to provide Hiring Managers with a structured behavioral-based interview process
Hospitals across the country want to identify the applicants who will provide a high level of customer service
Why TestSource®?
![Page 4: TestSource ® & Behavioral Interviewing for Hiring Managers This training requires headphones/speakers It will take approximately ___ minutes to complete](https://reader036.vdocuments.mx/reader036/viewer/2022062309/56649e665503460f94b6135c/html5/thumbnails/4.jpg)
Behavioral testing instrument designed to assess candidate fit with value systems associated and aligned with UVAMC
Identifies the BEST candidates in terms of: Service Excellence, Retention and Job Performance
Linked with PeopleSoft® to enhance the interview
Candidate assessed by answering behavioral-based questions
Past performance is the best indicator of future behavior!
What is TestSource®?
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Validated for 5 Job Families
What is TestSource®? (cont'd)
Scoring Formulas
Norms
Interview Guides
Nursing
Patient Care
Entry-Level Service
Administrative/Clerical
Technical/Professional
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Competencies Measured
Work Ethic/Attendance
Energy
Teamwork
Customer Focus
Compassion
Flexibility/Adaptability
Multi-Tasking
Openness to Learning
Valuing Diversity
Nine Healthcare-Specific, Service & Values Scales
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Manager friendly interview process for external applicants
New tools for hiring managers… Interview guides Repository of behavioral questions Easy-to-read report!
Quality applicants + better hires = HIGHER RETENTION!
Specific Outcomes
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Applicant Assessment
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Applicant Experience
111 questions
15-20 minutes to complete
Questions are non-threatening
ADAAA compliant
6th to 8th grade reading level
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ApplicantInformation
Identification Background Authorization
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Assessment: Part 1 - Service & Values
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Assessment: Part 2 - Job Preview Matrix
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Assessment: Completion
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Intake Process
Applicant completes survey by one of the following:
Link from online application Email invitation Kiosk onsite
Results for HR (i.e. Feedback Report):
Available immediately Emailed to Hiring Manager
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Feedback Report
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Feedback Report: Page 1
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Feedback Report: Page 1
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Feedback Report: Page 2
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Feedback Report: Page 2
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Feedback Report: Page 3
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Custom Interview Guide
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Structured Interview Guide
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Technical Interview Guide
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Applicant Summary Score
Sheet
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Additional Resources
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Structured Interview Guides by Job Family
Interview Questions by Competency
Position-Specific Competencies
Additional TestSource® Resources
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Login Information:
User Name: clientPassword: hire4fit
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Interview questions by job family
Interview questions by competency
Position specific competencies
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This completes the training session on
TestSource ®
Thank you!