1
2
Table of Contents ADT PATIENT ACCESS .................................................................................................................... 14
INCLUDES: Pre Encounter Representatives, Registration Specialists, Patient Services Representatives, Patient Access Bed Coordinators, Patient Access Analysts, Patient Access Supervisors, and Patient Access Site Managers .......................................................... 14
CADENCE CENTRAL SCHEDULER- HOSPITAL CENTRAL SCHEDULING ........................ 14
INCLUDES: Central Schedulers .................................................................................................... 14
ADT ADMISSION SUPERVISOR ..................................................................................................... 15
INCLUDES: Patient Access Analysts, Patient Access Supervisors, and Patient Access Site Managers ........................................................................................................................................... 15
EMERGENCY REGISTRAR .............................................................................................................. 15
INCLUDES: ER Registration Specialists, Patient Access Bed Coordinators, Patient Access Analysts, Patient Access Site Managers and Supervisors, and MLHC Urgent Care Registrar ............................................................................................................................................ 16
ADT HOSPITAL INFO DESK- HOSPITAL OUTPATIENT ........................................................... 16
INCLUDES: Registration Specialists, Administrative Assistants (in hospital outpatient department), Patient Access Analysts, Patient Access Supervisors, and Patient Access Site Managers ........................................................................................................................................... 16
LABOR AND DELIVERY SCHEDULER .......................................................................................... 16
INCLUDES: Registration Specialists, Pre-Processing Center Maternity Specialists, Patient Access Analysts, Patient Access Supervisors, and Patient Access Site Managers .............. 16
ADT AUTH / CERT STAFF - FINANCIAL COUNSELOR AND AUTH / CERT ........................ 17
INCLUDES: Pre Encounter Representatives, Financial Counselors, and Financial Counselor Supervisors .................................................................................................................... 17
ADT BED PLANNING ......................................................................................................................... 17
INCLUDES: Patient Access Bed Coordinators, Nursing Bed Coordinators, Nursing Supervisors ....................................................................................................................................... 17
ADT EVS MANAGER ......................................................................................................................... 17
INCLUDES: Environmental Services Director/Managers, Environmental Services Supervisors, and Environmental Services Team Leaders ......................................................... 17
ADT EVS USER ................................................................................................................................... 18
INCLUDES: Environmental Services Director/Manager, Environmental Services Supervisor, Environmental Services Team Leader, Environmental Care Associates, And Environmental Services Assistant. ................................................................................................ 18
ADT TRANSPORT MANAGER ......................................................................................................... 18
3
INCLUDES: Transport Director/Managers, Transport Supervisors, Customer Service Center Supervisors, Transport Team Leaders. ........................................................................... 18
ADT TRANSPORT USER AT RIDDLE ............................................................................................ 18
INCLUDES: Transport Director/Managers, Transport Supervisors, Transporters, Patient Support Techs ................................................................................................................................... 18
ADT TRANSPORT USER AT BRYN MAWR, PAOLI AND LANKENAU .................................. 19
INCLUDES: Transporters .............................................................................................................. 19
REG TRANSFER CENTER STAFF .................................................................................................. 19
INCLUDES: Transfer Center Managers, Transfer Center Nurses .......................................... 19
ESSENTIALS FOR REGISTRATION- PB ....................................................................................... 19
INCLUDES: Central Business Office for Professional Billing .................................................. 19
ESSENTIALS FOR REGISTRATION- HB ...................................................................................... 19
INCLUDES: Hospital Biller ............................................................................................................. 19
Hospital Billing ....................................................... 19
HB BILLER- ACCOUNT BILLERS AND CLAIMS BILLERS ...................................................... 20
INCLUDES: Billing / Accounts Receivable Representatives, Managers / Supervisors Billing / AR ..................................................................................................................................................... 20
HB BILLER MANAGER ..................................................................................................................... 20
INCLUDES: Managers / Supervisors Billing / AR ........................................................................... 20
HB INSURANCE FOLLOW-UP ......................................................................................................... 20
INCLUDES: Billing / Accounts Receivable Representatives, Managers / Supervisors Billing / AR ..................................................................................................................................................... 20
HB INSURANCE FOLLOW-UP MANAGER ................................................................................... 21
INCLUDES: Managers / Supervisors Billing / AR ....................................................................... 21
HB CASHIER ........................................................................................................................................ 21
INCLUDES: Hospital Cashiers ...................................................................................................... 21
HB CASHIER- INSURANCE PAYMENT POSTING ...................................................................... 21
INCLUDES: Payment processors, payment analysts, managers / supervisors Billing / AR 21
HB CASHIER- INSURANCE PAYMENT POSTING MANAGER ................................................ 22
INCLUDES: Payment Poster Managers / Supervisors .............................................................. 22
HB BILLER- RESEARCH BILLER ................................................................................................... 22
INCLUDES: TBD ............................................................................................................................. 22
HB CLINICAL MANAGEMENT / CMUM ......................................................................................... 22
INCLUDES: Clinical Department Managers / Clinical Charge Champions ............................ 22
4
HB Revenue Integrity ........................................................................................................................ 23
INCLUDES: Revenue Integrity ...................................................................................................... 23
Professional Billing ................................................ 23
PB CHARGE ENTRY (I.E. NURSING HOME) ................................................................................ 23
INCLUDES: Practice and CBO staff who enter charges from outside Places of Service .... 23
PB CHARGE REVIEW (CHARGE ENTRY) .................................................................................... 23
INCLUDES: Practice Charge Reviewers, Practice Managers, Billing Rep. MLHC-CBO, CBO- Billing/AR Representatives ................................................................................................................. 23
PB CHARGE REVIEW- CODING ..................................................................................................... 23
INCLUDES: Professional Coders and Professional Coding Manager ........................................ 23
PB CHARGE CAPTURE SUPERVISOR ......................................................................................... 24
INCLUDES: Clinic Managers, Practice Managers, Professional Coding Manager, Electronic Data Interface Analyst, Billing AR Manager, MLHC System Analysts, Accounting Managers. ............................................................................................................................................................ 24
PB CLAIMS........................................................................................................................................... 24
INCLUDES: CBO Billing/Accounts Receivable Representative, Front Office Claim Review Staff, Billing Reps. MLHC- CBO, Billing Manager, Practice Managers, Professional Coders, Professional Coding Manager. ....................................................................................................... 24
PB REMITTANCE ................................................................................................................................ 24
INCLUDES: Cash Analysts, Credit Balance Analyst, Payment Processors, Payment Posting Manager .............................................................................................................................. 24
PB INSURANCE PAYMENT POSTER ............................................................................................ 25
INCLUDES: Payment Processors, Cash Analysts, Credit Balance Analyst, Electronic Data Interface Analyst, Lead Billing Representative- MLHC, Billing AR Manager, MLHC System Analysts, Accounting Manager, and Cash Supervisor. .............................................................. 25
PB INSURANCE PAYMENT POSTING SUPERVISOR ............................................................... 25
INCLUDES: Electronic Data Interface Analyst, Lead Billing Rep MLHC, Billing AR Manager, MLHC System Analysts, Accounting Managers, Cash Supervisor. ....................... 25
PB INSURANCE FOLLOW-UP ......................................................................................................... 25
INCLUDES: Collections Analysts, Professional Coders, Electronic Data Interface Analyst, Lead Billing/ AR Rep, Billing AR Manager, MLHC System Analysts, Accounting Managers, Collections Supervisor, Practice Managers, Professional Coding Manager, SBO- Managers, SBO-Patient Credits Supervisor, SBO- Self Pay and Customer Service Supervisor, SBO- Customer Service Representatives, SBO- Patient Credit Balance Resolution Specialists. ..... 25
PB INSURANCE FOLLOW-UP SUPERVISOR .............................................................................. 26
INCLUDES: Lead Billing/AR Representative, Billing AR Manager, MLHC System Analysts, Accounting Managers, Collections Supervisors, Electronic Data Interface Analyst,
5
Professional Coding Manager, Practice Managers, SBO- Managers, SBO- Patient Credits Supervisor, SBO- Self-Pay and Customer Service Supervisor................................................. 26
PB CREDIT ANALYST- INSURANCE ............................................................................................. 26
INCLUDES: Credit balance analyst, Payment processors, Electronic Data Interface Analyst, Lead Billing Rep MLHC, Billing AR Manager, MLHC System Analysts, Accounting Managers, and Cash Supervisor. .................................................................................................. 26
PB CREDIT ANALYST- INSURANCE SUPERVISOR .................................................................. 26
INCLUDES: Cash Supervisors, Accounting Managers, Electronic Data Interface Analysts, Lead Billing Rep MLHC, Billing/AR manager, MLHC System Analysts ................................... 26
Single Billing Office (SBO) .................................... 27
SBO CUSTOMER SERVICE ............................................................................................................. 27
INCLUDES: Customer Service Representative, Patient Credit Balance Resolution Specialist, Customer Service and Self-Pay Supervisor, Patient Credits Supervisor and SBO Manager ............................................................................................................................................. 27
SBO CUSTOMER SERVICE- REGISTRATION, RTE, FINANCIAL ASSISTANCE AND PRINT ESTIMATES ............................................................................................................................. 27
INCLUDES: Customer Service Representative, Patient Credit Balance Resolution Specialist, Customer Service and Self-Pay Supervisor, Patient Credits Supervisor and SBO Manager ............................................................................................................................................. 27
SBO CUSTOMER SERVICE AND SELF-PAY FOLLOW-UP SUPERVISOR .......................... 28
INCLUDES: Customer Service and Self-Pay Supervisor, Patient Credits Supervisor and SBO Manager ................................................................................................................................... 28
SBO SELF-PAY- CREDIT SPECIALIST ......................................................................................... 28
INCLUDES: Customer Service Representative, Patient Credit Balance Resolution Specialist, Customer Service and Self-Pay Supervisor, Patient Credits Supervisor and SBO Manager ............................................................................................................................................. 28
SBO Support Staff ............................................................................................................................. 28
INCLUDES: Billing Office Support Staff ....................................................................................... 28
Cardiology ............................................................... 28
CV NON-INVASIVE SCHEDULER / FRONT DESK ...................................................................... 29
INCLUDES: Cardiology imaging front desk personnel and Neurovascular imaging front desk personnel. ................................................................................................................................ 29
CV INVASIVE STAFF- RIDDLE CATH / INTERVENTIONAL RADIOLOGY ............................ 29
INCLUDES: All techs and nurses working specifically in the Riddle Cath /EP/ IR department ........................................................................................................................................ 29
CV NON-INVASIVE NURSE .............................................................................................................. 29
6
INCLUDES: Cardiovascular Imaging Department Nurses ............................................................ 29
CV NON-INVASIVE TECHNOLOGIST ............................................................................................ 29
INCLUDES: Cardiovascular and Neuro-Vascular Imaging Departments Staff to include Sonographers (Cardiac and Vascular) Nuclear Cardiology, Stress, EKG/Holter Monitor Technicians ....................................................................................................................................... 29
CV NON-INVASIVE MANAGER / ASSISTANT MANAGER ........................................................ 30
INCLUDES: Managers, Department Coordinators, Leads ........................................................ 30
CV INVASIVE LAB SCHEDULER .................................................................................................... 30
INCLUDES: Invasive Services Schedulers and Cath Lab Medical Secretaries .................... 30
CV INVASIVE STAFF- Cardiac Cath / EP Labs (Including Neuro-Interventional at Bryn Mawr) ..................................................................................................................................................... 30
INCLUDES: All CV Technologists and Nurses ........................................................................... 30
CV INVASIVE CARDIOLOGY - CHARGE ENTRY ........................................................................ 31
INCLUDES: Cardiology Charge Reviewer and Submitters for Invasive Labs ........................ 31
CV REGISTRY ABSTRACTOR ........................................................................................................ 31
INCLUDES: Registry abstractors .................................................................................................. 31
CV INVASIVE LAB MANAGER / ASSISTANT MANAGER ......................................................... 31
INCLUDES: Cardiac Cath Lab Managers, Assistant Managers, Leads.................................. 31
Anatomical Pathology ........................................... 32
LAB PATHOLOGY CYTOTECH- CYTOTECHNOLOGIST ........................................................... 32
INCLUDES: AP Lab Managers, Cytotechnologist, Sr. Cytotechnologist and CYTO Lab Technicians ....................................................................................................................................... 32
LAB PATHOLOGY HISTOTECHNician ............................................................................................ 33
INCLUDES: Histotechnician, Histotechnician Manager ............................................................. 33
LAB PATHOLOGY GROSS ASSISTANT ........................................................................................ 33
INCLUDES: Gross Assistant, AP Processor, PA / Lab Assistant ........................................... 33
LAB PATHOLOGY TRANSCRIPTIONIST- ADMINISTRATIVE ASSISTANT ............................ 34
INCLUDES: Administrative Assistants ........................................................................................ 34
Clinical Pathology .................................................. 34
LAB CLIENT SERVICES- CLIENT/CUSTOMER SERVICE REPRESENTATIVE .................... 34
INCLUDES: Client representatives, customer services representatives ................................. 34
LAB TECH- MEDICAL TECHNOLOGIST ........................................................................................ 35
INCLUDES: Med Techs, hematology techs, Chemistry Techs, med tech MANAGERS ...... 35
7
LAB TECH- MICROBIOLOGY TECHNOLOGIST ........................................................................... 36
INCLUDES: Microbiology Techs and microbiology MANAGERS ............................................. 36
LAB PHLEBOTOMIST ......................................................................................................................... 37
INCLUDES: phlebotomists and Phlebotomist MANAGERS ...................................................... 37
LAB CP LABASSIST- LAB PROCESSOR ....................................................................................... 37
INCLUDES: lab processors, Genetics techs, lab front desk personnel and staff responsible for transcribing lab orders and registering and receiving specimens ....................................... 37
LAB SUPERVISOR / MANAGER – CP ............................................................................................ 38
INCLUDES: Lab Managers and Lab Supervisors ....................................................................... 38
LAB BLOOD BANKER- BLOOD BANK PROCESSORS ............................................................... 38
INCLUDES: BLOOD BANK PROCESSORS............................................................................... 38
Emergency Department ......................................... 39
EMERGENCY DEPARTMENT NURSE ........................................................................................... 39
INCLUDES: ED Nurses, ED LPNs, ED Nurse Managers, ED Clinical Coordinators, ED Administrative Coordinators............................................................................................................ 39
EMERGENCY DEPARTMENT TECHNICIAN ................................................................................ 39
INCLUDES: ED Techs, ED Nurse Externs .................................................................................. 39
Note: Ed Techs that also work as a unit secretary must also schedule Epic 2017 ED Unit Secretary ............................................................................................................ 39
EMERGENCY DEPARTMENT CLERK- UNIT SECRETARY ...................................................... 40
INCLUDES: ED Unit Secretaries, ED Techs (that fulfill the role of Unit Secretary) .............. 40
EMERGENCY REGISTRAR .............................................................................................................. 40
INCLUDES: ER Registration Specialists, Patient Access Bed Coordinators, Patient Access Analysts, and Patient Access Site Managers and Supervisors ................................................ 40
EMERGENCY DEPARTMENT MANAGER .................................................................................... 40
INCLUDES: ED Nurse Managers, ED Clinical Coordinators, ED Administrative Coordinators ...................................................................................................................................... 40
Urgent Care ............................................................. 41
URGENT CARE MEDICAL ASSISSTANT ...................................................................................... 41
INCLUDES: Urgent Care Medical Assistants, Urgent Care Clinical Leads ............................ 41
URGENT CARE NURSE- NEXTCARE NURSE ............................................................................. 41
INCLUDES: NEXTCARE NURSES .............................................................................................. 41
8
Health Information Management .......................... 42
HIM ROI CLERK .................................................................................................................................. 42
INCLUDES: ROI Clerks .................................................................................................................. 42
HIM ROI NAVIGATOR ........................................................................................................................ 42
INCLUDES: ROI Clerks .................................................................................................................. 42
HIM ROI MANAGER ........................................................................................................................... 43
INCLUDES: ROI Clerks .................................................................................................................. 43
HIM ROI STAFF- RELEASING OUTSIDE OF HIM ....................................................................... 43
INCLUDES: Anybody not in HIM releasing records ................................................................... 43
HIM RECORD INTEGRITY TECH .................................................................................................... 43
INCLUDES: Deficiency Analysts ................................................................................................... 43
HIM RECORD INTEGRITY SPECIALIST ........................................................................................ 44
INCLUDES: Deficiency Analysts ................................................................................................... 44
HIM DEFICIENCY MANAGER .......................................................................................................... 44
INCLUDES: Deficiency Managers ................................................................................................ 44
HIM PRIVACY OFFICER .................................................................................................................... 44
INCLUDES: Privacy Officer ............................................................................................................ 44
HIM CDI- CLINICAL DOCUMENTATION IMPLEMENTATION SPECIALIST .......................... 45
INCLUDES: CDI Specialist ............................................................................................................. 45
HIM CODER- SIMPLE VISIT CODING (SVC) ................................................................................ 45
INCLUDES: Revenue Integrity Specialist .................................................................................... 45
HIM CODER .......................................................................................................................................... 45
INCLUDES: IP Coders, Rehab Coders, OP Coders and ED Coders ...................................... 45
HIM DATA INTEGRITY TECH ........................................................................................................... 47
INCLUDES: Data Integrity Specialists .......................................................................................... 47
HIM TRANSCRIPTIONIST ................................................................................................................. 47
INCLUDES: Transcriptionist ........................................................................................................... 47
HIM CENTRALIZED SCANNER ....................................................................................................... 47
INCLUDES: HIM, MA, Billing ......................................................................................................... 47
Infection Control ..................................................... 48
INFECTION CONTROL ADMINISTRATOR .................................................................................... 48
9
INCLUDES: Infection Preventionists, Lead Infection Preventionists, Director of Infection Prevention ......................................................................................................................................... 48
ABSTRACTOR ................................................................................................................................. 48
INCLUDES: Infection Prevention Abstractor ......................................................................... 48
Inpatient Clinical Documentation ......................... 48
INPATIENT NURSE ............................................................................................................................ 48
INCLUDES: Nurse (Med Surg. Nurse, Intensive Care Nurse, Pediatric Nurse, Neonatal Intensive Care Nurse, TCC Nurse, Post-Partum OB Nurse), Nurse Manager, Administrative Coordinators, Nursing Supervisors, Clinical Educators, Patient Care Facilitators, Patient Safety Specialists ............................................................................................................................. 48
INPATIENT NURSE MANAGER ....................................................................................................... 49
INCLUDES: Nurse Manager, Clinical/Administrative Coordinators, and Nursing Supervisors ............................................................................................................................................................ 49
INPATIENT NURSE- REHAB ............................................................................................................ 49
INCLUDES: Nurses, Nurse Managers, Administrative Coordinators, Nursing Supervisors, Clinical Educators in the Rehab setting ........................................................................................ 49
INPATIENT NURSE- BEHAVORIAL HEALTH .............................................................................. 50
INCLUDES: Nurses, Nurse Managers, Administrative Coordinators, Nursing Supervisors, Clinical Educators in the Behavioral Health setting .................................................................... 50
INPATIENT ADVANCED- ANCILLARY NURSE / CLINICIAN .................................................... 51
INCLUDES: Wound Care Nurse, IV Team Nurse, Diabetes Nurse Educator, Infection Preventionists, Dialysis nurse, Student nurse instructors, Tobacco Cessation Nurse .......... 51
NUTRITION - DIETITIAN .................................................................................................................... 51
INCLUDES: Dietitian ....................................................................................................................... 51
PATIENT CARE TECHNICIAN INPATIENT ................................................................................... 51
INCLUDES: Acute Care, Longer Term Care and Rehab Patient Care Tech, Obstetrics Tech, Obstetrics PCT and Certified Nursing Assistants............................................................. 51
INPATIENT QUALITY ASSURANCE .............................................................................................. 52
INCLUDES: Abstractors, Managers, Patient Care Facilitators ................................................. 52
RESPIRATORY CARE PRACTITIONER ........................................................................................ 52
INCLUDES: Respiratory Care Coordinators, Supervisors, Directors, Therapists ................. 52
THERAPIST .......................................................................................................................................... 52
INCLUDES: Acute Care, Longer Term Care and Rehab. OT/PT/SLP (Inpatient & Ambulatory) ....................................................................................................................................... 52
INPATIENT COORDINATOR- UNIT SECRETARY ....................................................................... 53
10
INCLUDES: Inpatient Acute Care, Longer Term Care Unit Secretaries and Rehab Unit Coordinators ...................................................................................................................................... 53
CLINICAL DOCUMENTATION- VIEW ONLY ................................................................................ 53
INCLUDES: QI Data Analysts, Therapy Aides, Research Associates, DVACO Care Coordinators and Analysts, Diet Clerks, and Radiation Therapy Physicists ........................... 53
CASE MANAGER- CLINICAL CARE COORDINATION .............................................................. 53
INCLUDES: Care Coordinators, Social Workers ........................................................................ 53
LTC MDS COORDINATOR ............................................................................................................... 54
INCLUDES: Long Term Care MDS Coordinators, Nurse Managers, Coordinators and Administrators ................................................................................................................................... 54
LTC ACTIVITIES COORDINATOR- SPIRTUAL CARE- ART THERAPY ................................. 54
INCLUDES: Chaplains, Spiritual Care Associates, Clinical Pastoral Educators, Art Therapists, Music Therapists, Activities Coordinators ................................................................ 54
CLINICAL LIAISON- BRYN MAWR REHAB .................................................................................. 54
INCLUDES: Bryn Mawr Rehab Clinical Liaisons, Bryn Mawr Rehab Patient Access Staff . 54
IP THERAPY ANCILLARY- BRYN MAWR REHAB WHEEL CHAIR TECH ............................ 55
INCLUDES: Bryn Mawr Rehab Wheel Chair Technician .......................................................... 55
CASE MANAGER- BRYN MAWR REHAB ..................................................................................... 55
INCLUDES: Bryn Mawr Rehab Care Managers ......................................................................... 55
PPS COORDINATOR- BRYN MAWR REHAB .............................................................................. 55
INCLUDES: Bryn Mawr Rehab Care Managers ......................................................................... 55
SLEEP LAB TECHNOLOGIST ......................................................................................................... 56
INCLUDES: Sleep Lab Technologists .......................................................................................... 56
NEUROLOGY TECHNOLOGIST- NEURODIAGNOSTICS.......................................................... 56
INCLUDES: Neurodiagnostic Technologists ............................................................................... 56
CARDIOLOGY TECHNOLOGIST ..................................................................................................... 56
INCLUDES: ECG Technologists ................................................................................................... 56
PULMONARY TECHNOLOGIST ...................................................................................................... 56
INCLUDES: Pulmonary Function Lab Technologists ................................................................. 56
Stork Labor and Delivery ...................................... 56
OBSTETRICS INPATIENT NURSE.................................................................................................. 57
INCLUDES: L & D Nurses, Nurse Managers, Administrative Coordinators, Clinical Educators........................................................................................................................................... 57
OBSTETRICS UNIT CLERK ............................................................................................................. 57
11
INCLUDES: L & D Unit Secretaries .............................................................................................. 57
OBSTETRICS LACTATION CONSULTANT .................................................................................. 57
INCLUDES: Lactation Consultants ............................................................................................... 57
EpicCare Ambulatory............................................. 58
CLINIC NURSE .................................................................................................................................... 58
INCLUDES: Registered Nurses, Licensed Practice Nurses, Medical Assistants, Radiation Oncology Nurse ................................................................................................................................ 58
OBSTETRICS OUTPATIENT NURSE ............................................................................................. 58
Includes: OB Nurse, OB Medical Assistant ................................................................................ 58
AMBULATORY CLINIC MANAGER ................................................................................................ 58
INCLUDES: Ambulatory Clinic Managers .................................................................................... 58
HIM DEFICIENCY ANALYST- CLINIC ............................................................................................ 59
INCLUDES: Deficiency Analysts ................................................................................................... 59
PERINATAL TESTING CENTER ...................................................................................................... 59
INCLUDES: PTC nurses ................................................................................................................. 59
CARDIAC / PULMONARY ................................................................................................................. 59
INCLUDES: Cardiac / Pulmonary Rehab Nurses ....................................................................... 59
CLINIC NURSE - WOUND NURSE .................................................................................................. 59
INCLUDES: Wound Nurses ........................................................................................................... 59
ANCILLARY AUDIOLOGIST ............................................................................................................. 60
INCLUDES: Audiologist, Speech Pathologists ............................................................................ 60
DIABETES MANAGMENT ................................................................................................................. 60
INCLUDES: Registered Nurses, Licensed Practice Nurses, Medical Assistants, Dieticians ............................................................................................................................................................ 60
CARE MANAGEMENT ....................................................................................................................... 60
INCLUDES: Ambulatory Care Managers ..................................................................................... 60
SOCIAL WORK .................................................................................................................................... 61
INCLUDES: Social Workers ........................................................................................................... 61
OPHTHALMOLOGY ........................................................................................................................... 61
INCLUDES: Ophthalmology Technicians, Ophthalmology Physicians ................................... 61
PSYCHOLOGIST ................................................................................................................................. 61
INCLUDES: Psychologist ............................................................................................................... 61
12
Oncology ................................................................. 61
BEACON OUTPATIENT NURSE ...................................................................................................... 61
INCLUDES: Outpatient Chemotherapy Infusion Nurse ............................................................. 62
BEACON INPATIENT NURSE .......................................................................................................... 62
INCLUDES: Inpatient Nurses on an Oncology unit .................................................................... 62
CLINIC NURSE- RADIATION ONCOLOGY ................................................................................... 62
INCLUDES: Registered Nurses, Licensed Practice Nurses, Medical Assistants, Radiation Oncology Nurse ................................................................................................................................ 62
BEACON NURSE NAVIGATOR ....................................................................................................... 63
INCLUDES: Nurse Navigators, Oncology Social Worker, Oncology Dietician, Music Therapist, Art Therapist ................................................................................................................... 63
WILLOW INPATIENT PHARMACIST .............................................................................................. 63
INCLUDES: Pharmacists ................................................................................................................ 63
INTEGRATED RESEARCH COORDINATOR ................................................................................ 63
INCLUDES: Oncology/Cardiology Research coordinator ......................................................... 63
BEACON TUMOR REGISTRAR ....................................................................................................... 63
INCLUDES: Tumor Registrar ......................................................................................................... 63
Triage ....................................................................... 64
MLH AMB NON-CLINICAL SUPPORT- FRONT DESK STAFF ................................................. 64
INCLUDES: Front Desk staff for Triage Nurse ............................................................................ 64
CLINIC NURSE- TRIAGE ................................................................................................................... 64
INCLUDES: Triage Nurse ............................................................................................................... 64
Transplant ............................................................... 64
PHOENIX TRANSPLANT COORDINATOR ................................................................................... 64
INCLUDES: Transplant coordinator, transplant super user ...................................................... 64
PHOENIX CLINIC ASSISTANT- TRANSPLANT CARE TEAM .................................................. 65
INCLUDES: Social worker .............................................................................................................. 65
Outpatient Scheduling and Registration ............ 65
CANDENCE CENTRAL SCHEDULER- REGISTRATION & SCHEDULING STAFF .............. 65
INCLUDES: Front Desk Staff for physician practices and Central Schedulers .................... 65
MLHC MA SCHEDULING AND REGISTRATION ......................................................................... 66
13
INCLUDES: MLHC Medical Assistants ....................................................................................... 66
Pharmacy ................................................................ 67
WILLOW INPATIENT PHARMACIST .............................................................................................. 67
INCLUDES: Staff Pharmacists, Clinical Pharmacists, Per Diem Pharmacists, Pharmacy System Administrators, Pharmacy Residents, Pharmacy Clinical Coordinators, Inpatient Pharmacy Coordinators, Pharmacy managers, Pharmacy Directors ...................................... 67
WILLOW INPATIENT PHARMACY MANAGEMENT ................................................................... 67
INCLUDES: Pharmacy Director, Pharmacy Managers, Inpatient Coordinators .................... 67
WILLOW INPATIENT PHARMACY TECHNICIAN ........................................................................ 68
INCLUDES: Pharmacy Technicians, Per Diem Pharmacy Technicians, Pharmacy Technician Supervisors, Pharmacy Inventory Control Coordinators ....................................... 68
Radiology ................................................................ 68
RADIOLOGY TECHNOLOGIST – NON-INVASIVE ...................................................................... 68
INCLUDES: All non-invasive technologists / Tech Aids except Breast Imaging area .......... 68
RADIOLOGY TECHNOLOGIST - INVASIVE ................................................................................. 68
INCLUDES: All invasive technologists / Tech Aids except Breast Imaging area .................. 68
RADIOLOGY BREAST IMAGING COORDINATOR ..................................................................... 69
INCLUDES: Breast Imaging Coordinators ................................................................................... 69
RADIOLOGY BREAST IMAGING TECHNOLOGIST ................................................................... 69
INCLUDES: Breast Imaging Technologists and Tech Aids ....................................................... 69
RADIOLOGY FRONT DESK- INTERVENTIONAL RADIOLOGY COORDINATOR ............... 69
INCLUDES: Interventional Radiology Coordinators ................................................................... 69
RADIOLOGY NURSE ......................................................................................................................... 70
INCLUDES: Nurses working in Radiology areas ........................................................................ 70
RADIOLOGY MANAGER ................................................................................................................... 70
INCLUDES: Directors, Managers and Supervisors in Radiology Areas ................................. 70
Surgical Services ................................................... 70
OPTIME SCHEDULER- SURGERY ................................................................................................. 70
INCLUDES: OR Managers, Charge Nurses, Unit Secretaries, Schedulers .......................... 70
OPTIME CHARGE POST ................................................................................................................... 70
INCLUDES: OR Charge Posters, OR Managers, Charge Nurses, Unit Secretaries ............ 70
OPTIME MANAGER ........................................................................................................................... 71
14
INCLUDES: OR Directors, OR Managers .................................................................................... 71
OPTIME PREFERENCE CARD BUILDER ..................................................................................... 71
INCLUDES: Preference Card Builders ......................................................................................... 71
OPTIME PAT NURSE ......................................................................................................................... 71
INCLUDES: PAT RN’s, PAT NP’s ................................................................................................. 71
PRE-OP/PHASE II NURSE ................................................................................................................ 72
INCLUDES: Pre-Op and Discharge Nurses ................................................................................ 72
OPTIME INTRA-OP NURSE .............................................................................................................. 72
INCLUDES: Intra-Op Nurses ......................................................................................................... 72
RECOVERY NURSE- PACU ............................................................................................................. 72
INCLUDES: Recovery Room Nurses ........................................................................................... 72
OPTIME GI NURSE- ENDOSCOPY ................................................................................................. 73
INCLUDES: Endoscopy Nurses .................................................................................................... 73
OPTIME PERFUSIONIST ................................................................................................................... 73
INCLUDES: Perfusionists, Perfusion Charge Posters .............................................................. 73
Access and Registration
ADT PATIENT ACCESS INCLUDES: Pre Encounter Representatives, Registration Specialists, Patient Services Representatives, Patient Access Bed Coordinators, Patient Access Analysts, Patient Access Supervisors, and Patient Access Site Managers
Epic 2017 Patient Access 100
Course Length: 8 hours
In this course, you will learn how to: • Pre-admit and admit patients for elective
inpatient and outpatient procedures • Assign a hospital billing account for new and
existing patients • Update outdated guarantor and coverage
information • Add secondary coverage • Manage events in Epic
Prerequisite E-Learnings (1 hour 15 minutes)
• GEN006: Overview of Hyperspace for Revenue & Access Products
• ADT051: Overview of Patient Station • PRE051: Overview of Registration in a
Hospital Setting • RPT001: Overview of Reports & Reporting
Tools • PRE050: Overview of Workqueues for Access • PRE054: Overview of the Interactive Face
Sheet • ADT055: Overview of Event Management • EBL006: Balancing Your Case Drawer
CADENCE CENTRAL SCHEDULER- HOSPITAL CENTRAL SCHEDULING INCLUDES: Central Schedulers
Epic 2017 Hospital Schegistration 100 Prerequisite E-Learnings (2 hours)
15
Course Length: 8 hours
In this course you will learn how to:
• Look up patient records • Enter patient demographics • Create a new patient in the system • Enter guarantor accounts and coverage • Register & schedule a simple patient
appointment
• GEN006: Overview of Hyperspace for Revenue and Access Products
• CAD050: Overview of the Appointment Desk • CAD052: Overview of Making an Appointment • CAD060: Interpreting Provider Schedules • CAD053: Overview of the Snapboard • PRE054: Overview of the Interactive Face
Sheet • PRE051: Overview of Registration in a
Hospital Setting • PRE050: Overview of Workqueues for Access • CAD051: Overview of the Department
Appointments Report • CAD008: Report Setup • MYC001: Overview of MyChart Patient Portal
- Recommended • MYC007: Handling Appointments from
MyChart - Recommended • RFL001: Using Referrals In Epic -
Recommended ADT ADMISSION SUPERVISOR INCLUDES: Patient Access Analysts, Patient Access Supervisors, and Patient Access Site Managers
Epic 2017 Admission Supervisor 100
Course Length: 8 hours
In this course, you will learn how to:
• Update outdated guarantor and coverage information
• Manage patient events • Correct registration related claim
edits/errors including subscriber, policy ID format
• Work registration related denials • Report on registration and census data
Prerequisite E Learnings (1 hour 45 minutes)
• GEN006: Overview of Hyperspace for Revenue & Access Products
• ADT051: Overview of Patient Station • PRE051: Overview of Registration in a
Hospital Setting • PRE052: Overview of Registration in an
Outpatient Setting • RPT001: Overview of Reports & Reporting
Tools • PRE050: Overview of Workqueues for Access • PRE054: Overview of the Interactive Face
Sheet • ADT055: Overview of Event Management • EBL006: Balancing Your Case Drawer • EBL010: Managing the Case Drawer
Prerequisite Courses
• Epic 2017 Patient Access 100
EMERGENCY REGISTRAR
16
INCLUDES: ER Registration Specialists, Patient Access Bed Coordinators, Patient Access Analysts, Patient Access Site Managers and Supervisors, and MLHC Urgent Care Registrar Epic 2017 ED Registrar 100
Course Length: 8 hours
In this course, you will learn how to:
• Arrive and register new and existing patients in the ED
• Update guarantor accounts and coverage information
• Mark a patient for merge, and anonymous patients
• Understand the ED Trackboard and a patient workqueue
Prerequisite E-Learnings (1 hour 15 minutes)
• GEN006: Overview of Hyperspace for Revenue & Access Products
• ADT051: Overview of Patient Station • PRE051: Overview of Registration in a
Hospital Setting • PRE050: Overview of Workqueues for Access • PRE054: Overview of the Interactive Face
Sheet • EBL006: Balancing Your Case Drawer • ED001: Overview of Hyperspace for ASAP
Users • ED012: Arrival and Patient Search
ADT HOSPITAL INFO DESK- HOSPITAL OUTPATIENT INCLUDES: Registration Specialists, Administrative Assistants (in hospital outpatient department), Patient Access Analysts, Patient Access Supervisors, and Patient Access Site Managers Epic 2017 Hospital Outpatient 100
Course Length: 8 hours
In this course, you will learn to:
• Schedule, register and check in an appointment
• Make a simple appointment • Register and schedule a walk in services
(i.e. lab, non scheduled radiology) recurring appointment series
• Upgrade a HOV to an admission • Update outdated guarantor and coverage
information
Prerequisite E-Learnings (1 hour 15 minutes)
• GEN006: Overview of Hyperspace for Revenue & Access Products
• ADT051: Overview of Patient Station • PRE051: Overview of Registration in a
Hospital Setting • PRE052: Overview of Registration in an
Outpatient Clinic Setting • PRE050: Overview of Workqueues for Access • PRE054: Overview of Interactive Face Sheet • EBL006: Balancing Your Case Drawer • CAD050: Overview of Appointment Desk • CAD051: Overview of a Department
Appointment Report • CAD052: Overview of Making an Appointment Prerequisite Courses (8 hours)
• Patient Access 100
LABOR AND DELIVERY SCHEDULER INCLUDES: Registration Specialists, Pre-Processing Center Maternity Specialists, Patient Access Analysts, Patient Access Supervisors, and Patient Access Site Managers
Epic 2017 L & D Registrar 100
Course Length: 3 hours
In this course, you will learn how to:
• Search for a new and/or existing patient.
Prerequisite E-Learnings (1 hour 15 minutes)
• GEN006: Overview of Hyperspace for Revenue & Access Products
• ADT051: Overview of Patient Station
17
• Arrive a patient to L & D • Admit and discharge a patient • Correct coverage information
• PRE051: Overview of Registration in a Hospital Setting
• RPT001: Overview of Reports & Reporting Tools
• PRE050: Overview of Workqueues for Access • PRE054: Overview of the Interactive Face
Sheet • ADT055: Overview of Event Management • EBL006: Balancing Your Case Drawer • OBO50: Overview of the L&D Manager • OB001: Overview of the L&D Grease Board
ADT AUTH / CERT STAFF - FINANCIAL COUNSELOR AND AUTH / CERT INCLUDES: Pre Encounter Representatives, Financial Counselors, and Financial Counselor Supervisors Epic 2017 Financial Counselor & Auth Cert 100
Course Length: 5 hours
In this course, you will learn how to:
• Update guarantor & coverage information • Identify patients that qualify for financial
assistance • Collect and verify benefit information • Enter authorization information and patient
estimates
Prerequisite E-Learnings (1 hour)
• GEN006: Overview of Hyperspace for Revenue & Access Products
• ADT051: Overview of Patient Station • PRE051: Overview of Registration in a
Hospital Setting • PRE052: Overview of Registration in an
Outpatient Clinic Setting • PRE050: Overview of Workqueues for Access • PRE054: Overview of the Interactive Face
Sheet • ADT003: Collecting Authorization &
Certification • PRE056: Overview of Benefit Collection
ADT BED PLANNING INCLUDES: Patient Access Bed Coordinators, Nursing Bed Coordinators, Nursing Supervisors
Epic 2017 Bed Planner 100
Course Length: 4 hours
In this course, you will learn how to:
• Create a reservation for a patient • Assign a bed • Manage bed requests • Analyze hospital occupancy data
Prerequisite E-Learnings (1 hour)
• GEN006: Overview of Hyperspace for Revenue & Access Products
• ADT051: Overview of Patient Station • RPT001: Overview of Reports & Reporting
Tools • ADT055: Overview of Event Management • ADT057: Overview of Bed Planning • ADT061: Overview of the Unit Manager
ADT EVS MANAGER INCLUDES: Environmental Services Director/Managers, Environmental Services Supervisors, and Environmental Services Team Leaders
Epic 2017 EVS Manager 100
Course Length: 4 hours
Prerequisite E-Learnings (30 minutes)
• GEN006: Overview of Hyperspace for Revenue & Access Products
18
In this course, you will learn how to:
• Utilize the EVS Command Center regarding bed cleaning, breaks & lunches
• Complete and assign patient and non-patient tasks
• Reports in Hyperspace
• ADT019: Cleaning Beds • ADT020: Managing EVS
ADT EVS USER INCLUDES: Environmental Services Director/Manager, Environmental Services Supervisor, Environmental Services Team Leader, Environmental Care Associates, And Environmental Services Assistant.
Epic 2017 EVS 100
Course Length: 2 hours
In this course, you learn how to:
• Sign into IVR and how it translates to Hyperspace
• Mark room cleaning as in-progress, complete or on hold
• Take and return from break and lunch
Prerequisite E-Learnings (30 minutes)
• GEN006: Overview of Hyperspace for Revenue & Access Products
• ADT019: Cleaning Beds
ADT TRANSPORT MANAGER INCLUDES: Transport Director/Managers, Transport Supervisors, Customer Service Center Supervisors, Transport Team Leaders.
Epic 2017 Transport Manager 100
Course Length: 4 hours
In this course, you will learn how to:
• Utilize the Transport Command Center including transport status of acknowledge, in progress, delay, and complete transport request
• How to create a task, and a non patient transport request
• Run transport reports
Prerequisite E-Learnings (30 minutes)
• GEN006: Overview of Hyperspace for Revenue & Access Products
• ADT021: Transport Patient & Non-Patient • ADT022: Managing Transport
ADT TRANSPORT USER AT RIDDLE INCLUDES: Transport Director/Managers, Transport Supervisors, Transporters, Patient Support Techs
Epic 2017 Transport 101
Course Length: 2 hours
In this course, you will learn:
• The transport process in Epic using Rover IPhone
Prerequisite E Learnings (30 minutes)
• GEN006: Overview of Hyperspace for Revenue & Access Products
• ADT021: Transport Patient & Non-Patient
19
• The status of transport requests of acknowledge, in progress, delay, and complete transport request
• Changing the status of a request ADT TRANSPORT USER AT BRYN MAWR, PAOLI AND LANKENAU INCLUDES: Transporters
Epic 2017 Transport 102
Course Length: 1 hour
In this course, you will learn how to:
• Sign in and out of Hyperspace
Prerequisite E-Learnings (30 minutes)
• GEN006: Overview of Hyperspace for Revenue & Access Products
• ADT021: Transport Patient & Non-Patient
REG TRANSFER CENTER STAFF INCLUDES: Transfer Center Managers, Transfer Center Nurses
Epic 2017 Transfer Center 100
Course Length:
New module currently in process of creation
Prerequisite E-Learning
ESSENTIALS FOR REGISTRATION- PB INCLUDES: Central Business Office for Professional Billing
Epic 2017 Registration Basics- PB
Course Length: 4 hours
In this course you will learn how to:
• Log in and out • Look up patient records • Enter patient demographics • Enter guarantor accounts and coverage • Update registration
Prerequisite E-Learnings 35 Minutes
• GEN006: Overview of Hyperspace for Revenue and Access Products
• PRE054: Overview of the Interactive Face Sheet
• PRE052: Overview of Registration in a Clinic Setting
• RTE600- Overview of Real Time Eligibility Queries
ESSENTIALS FOR REGISTRATION- HB INCLUDES: Hospital Biller
Epic 2017 Registration Basics- HB
Course Length: 4 hours
In this course you will learn how to:
• Log in and out • Look up patient records • Enter patient demographics • Enter guarantor accounts and coverage • Update registration
Prerequisite E-Learnings 35 Minutes
• GEN006: Overview of Hyperspace for Revenue and Access Products
• PRE054: Overview of the Interactive Face Sheet
• PRE052: Overview of Registration in a Clinic Setting
• RTE600- Overview of Real Time Eligibility Queries
Hospital Billing
20
HB BILLER- ACCOUNT BILLERS AND CLAIMS BILLERS INCLUDES: Billing / Accounts Receivable Representatives, Managers / Supervisors Billing / AR Epic 2017 RHB Biller 100 (Accounts & Claims)
Course Length: 8 hours
In this course, you will learn how to:
• Prepare accounts for billing • Resolve coverage-related DNB’s • Combine accounts • Take action on late charges • Fix advanced DNB checks and stop bills • Perform claim edits in Epic • Address claims in a workqueue • Resolve UB code claim errors • Correct claims line errors • Correct clearinghouse errors • Fix DNB checks and stop bills • Work claim edit workqueues
Prerequisite E-Learnings (1 hour)
• RHB003: Overview of the Revenue Cycle • GEN006: Overview of Hyperspace for
Revenue and Access Products • PRE051: Overview of Registration in a
Hospital Setting • RHB022: Account Maintenance for Billers • RHB004: Overview of Account Workqueues • RHB005: Overview of Claim Edit Workqueues • RHB006: Overview of Account Activities • RHB016: Overview of Charge Review
Workqueues • RHB007: Explanation of Account Errors and
Flags • SBO001: Introducing Single Billing Office • SBO004: Overview of the Revenue Cycle for
Single Billing Office HB BILLER MANAGER INCLUDES: Managers / Supervisors Billing / AR Epic 2017 RHB Billing Manager 100
Course length: 3 hours
In this course, you will learn how to:
• Use the dashboard • Run reports • Analyze basic key metrics found on the
dashboard • Analyze user productivity • Run reports to identify account and bucket
information • Analyze and customize account and bucket
reports
Prerequisite E-Learning (8 Minutes)
• RPT005: Run and manage Reports
Prerequisite Courses (7 Hours)
• Epic 2017 RHB Biller 100
HB INSURANCE FOLLOW-UP INCLUDES: Billing / Accounts Receivable Representatives, Managers / Supervisors Billing / AR
Epic 2017 RHB Insurance Follow-up 100
Course Length: 4 hours
In this course, you will learn how to:
• Work denials • Follow up on outstanding claims • Work variances • Initiate refunds
Prerequisite E-Learnings (1 hour 15 minutes)
• GEN006: Overview of Hyperspace for Revenue and Access Products
• RHB003: Resolute Hospital Billing Revenue Cycle Overview
• PRE051: Overview of Registration in a Hospital Setting
• RHB004: Overview of Account Workqueues • RHB006: Overview of Account Activities • RHB007: Explanation of Account Errors and
Flags
21
• RHB009: Overview of Account Follow-Up Records
• RHB042: Account Maintenance for Insurance Follow-Up
• SBO001: Introducing Single Billing Office • SBO004: Overview of the Revenue Cycle for
Single Billing Office HB INSURANCE FOLLOW-UP MANAGER INCLUDES: Managers / Supervisors Billing / AR
Epic 2017 RHB Insurance Follow-Up Manager 100
Course Length: 2 hours
In this course, you will learn how to:
• Reviewing adjustments • Use the dashboard • Analyze user productivity • Run reports to identify bucket and denial
information
Prerequisite E-Learning (8 minutes)
• RPT005: Run and manage Reports Prerequisite Courses (4 hours)
• Epic 2017 RHB Insurance Follow-up 100
HB CASHIER INCLUDES: Hospital Cashiers
Epic 2017 HB Cashiers
Course Length: 4 hours
In this course, you will learn how to:
• Update Registration information • Overview of Account Maintenance • Enterprise POS payment posting • Cash drawer
Prerequisite E-Learnings (1 hour) • GEN006: Overview of Hyperspace for
Revenue and Access Products • PRE052: Overview of Registration in an
Outpatient Clinic Setting • PRE051: Overview of Registration in a
Hospital Setting • PRE054 Overview of the Interactive Face
Sheet • SBO004: Overview of the Revenue Cycle
for Single Billing Office • SBO072: Account Maintenance for SBO
Customer Service and Self-Pay Follow-Up
• RHB006: Overview of Account Activities HB CASHIER- INSURANCE PAYMENT POSTING INCLUDES: Payment processors, payment analysts, managers / supervisors Billing / AR
Epic 2017 RHB Insurance Payment Poster 100
Course Length: 4 hours
In this course, you will learn how to:
• Post insurance payments • Process electronic remittance • Open a batch and post payments
Prerequisite E-Learnings (1 hour 45 minutes)
• RHB003: Overview of the Revenue Cycle • GEN006: Overview of Hyperspace for
Revenue and Access Products • PRE051: Overview of Registration in a
Hospital Setting • RHB022: Account Maintenance for Billers
22
• Process a batch • Process a clean remittance • Handle processing errors • Post advanced insurance payments
• RHB033: Correcting E-Remit Processing Errors
• RHB030: Posting Insurance Payments • RHB004: Overview of Account Workqueues • RHB006: Overview of Account Activities • RHB007: Overview of Account Errors and
Flags • SBO001: Introducing Single Billing Office • SBO004: Overview of the Revenue Cycle for
Single Billing Office • SBO007: Overview of Guarantor Account
Maintenance for SBO HB CASHIER- INSURANCE PAYMENT POSTING MANAGER INCLUDES: Payment Poster Managers / Supervisors
Epic 2017 RHB HB Payment Poster Manager
Course Length: 2 hours
In this course, you will learn to:
• Use the dashboard • Analyze key metrics found on the
dashboard • Analyze user productivity • Run reports to monitor cash drawer totals
and payment batches
Prerequisite E-Learning
• RPT005: Run and manage Reports
Prerequisite Courses (4 Hours)
• Epic 2017 RHB Insurance Payment Poster 100
HB BILLER- RESEARCH BILLER INCLUDES: TBD
Epic 2017 Research Biller 100
Course Length: 2 hours
In this course, you will learn to:
• Review research accounts • Review research charges
Prerequisite E-Learnings (1 hour)
• RHB003: Overview of the Revenue Cycle • GEN006: Overview of Hyperspace for
Revenue and Access Products • RHB022: Account Maintenance for Billers • RHB004: Overview of Account Workqueues • RHB006: Overview of Billing Activities • RHB007: Overview of Account Errors and
Flags • RSCHB080: Overview of the Research Billing
Activity HB CLINICAL MANAGEMENT / CMUM INCLUDES: Clinical Department Managers / Clinical Charge Champions
Epic 2017 Clinical Department Manager 100
Course Length: 4 hours
In this course, you will learn to:
• Identify charge sources • Enter and review charges • Identify potential revenue
Prerequisite E-Learnings (1 hour)
• GEN006: Overview of Hyperspace for Revenue and Access Products
• RHB014: Overview of Enterprise Encounter Charge Reconciliation Report
• RHB003: Overview of the Revenue Cycle • RHB006: Overview of Billing Activities
23
• Monitor department revenue
• RHB090: Overview of Account Maintenance for Clinical Department Managers
HB Revenue Integrity INCLUDES: Revenue Integrity
Epic 2017 Revenue Integrity 100
Course Length: 6 hours
In this course, you will learn to: • Identify charge sources • Enter and review charges • Identify potential revenue • Monitor department revenue • Work claim edit workqueues • Work denials
Prerequisite E-Learnings (1 hour) • GEN006: Overview of Hyperspace for
Revenue and Access Products • RHB014: Overview of Enterprise Encounter
Charge Reconciliation Report • RHB003: Overview of the Revenue Cycle • RHB006: Overview of Billing Activities • RHB090: Overview of Account Maintenance
for Clinical Department Managers
Professional Billing PB CHARGE ENTRY (I.E. NURSING HOME) INCLUDES: Practice and CBO staff who enter charges from outside Places of Service
Epic 2017 PB Manual Charge Entry 100 and 200
Course Length: 4 hours
In this course you will learn: • Charge Ticket Basics • Entering Information from charge Tickets
• Entering Charges from an outside place of Service
Prerequisite E-Learnings (40 minutes)
• GEN006: Overview of Hyperspace for Revenue and Access Products
• SBO001: Introduction to Single Billing Office Concepts
• PRE052: Overview of Registration in an Outpatient Clinic Setting
• RPB002: Introduction to Account Maintenance • RPT005: Run and Manage Reports
PB CHARGE REVIEW (CHARGE ENTRY) INCLUDES: Practice Charge Reviewers, Practice Managers, Billing Rep. MLHC-CBO, CBO- Billing/AR Representatives
Epic 2017 PB Charge Review 100 and 200
Course Length: 3 hour
In this course, you will learn how to: • Reviewing and Correcting Charge Errors
Prerequisite E-Learning (39 minutes) • GEN006: Overview of Hyperspace for
Revenue and Access Products • SBO001: Introduction to Single Billing Office
Concepts • PRE052: Overview of Registration in an
Outpatient Clinic Setting • RPB002: Introduction to Account Maintenance • RPB052: Overview of Charge Review Tools
PB CHARGE REVIEW- CODING INCLUDES: Professional Coders and Professional Coding Manager
24
Epic 2017 PB Charge Review Coding 100 and 200
Course Length: 3 hour
In this course, you will learn how to: • Reviewing and Correcting Charge Errors • Reviewing Charges for Coding Accuracy
Prerequisite E-Learning (39 minutes) • GEN006: Overview of Hyperspace for
Revenue and Access Products • SBO001: Introduction to Single Billing Office
Concepts • PRE052: Overview of Registration in an
Outpatient Clinic Setting • RPB002: Introduction to Account Maintenance • RPB052: Overview of Charge Review Tools
PB CHARGE CAPTURE SUPERVISOR INCLUDES: Clinic Managers, Practice Managers, Professional Coding Manager, Electronic Data Interface Analyst, Billing AR Manager, MLHC System Analysts, Accounting Managers.
Epic 2017 PB Charge Capture Supervisor 100
Course Length: 3 hours
In this course you will learn how to:
• Reviewing and Correcting Charge Errors-Supervisor
• Deleting charge session • Monitoring Charge Review • Reconcile inpatient professional charges
Prerequisite E-Learning (8 minutes)
• RPT005 Run and Manage Reports
Prerequisites Courses (5 hours)
• Epic 2017 PB Manual Charge Entry 100 • Epic 2017 PB Manual Charge Entry 200 • Epic 2017 PB Charge Review 100 • Epic 2017 PB Charge Review 200
PB CLAIMS INCLUDES: CBO Billing/Accounts Receivable Representative, Front Office Claim Review Staff, Billing Reps. MLHC- CBO, Billing Manager, Practice Managers, Professional Coders, Professional Coding Manager.
Epic 2017 PB Claims 100 and 200
Course Length: 4 hours
In this course, you will learn:
• How claims are checked for errors • How claims with errors are categorized • Where Epic stores claims with errors • How to fix claims with errors
Prerequisite E-Learnings (40 minutes)
• GEN006: Overview of Hyperspace for Revenue and Access Products
• SBO001: Introduction to Single Billing Office Concepts
• RPB054:Overview of Claims • RPB055: Overview of Claim Edit Workqueues
PB REMITTANCE INCLUDES: Cash Analysts, Credit Balance Analyst, Payment Processors, Payment Posting Manager
Epic 2017 PB Remittance 100, 101, 200 and 201
Course Length: 8 hours
In this course, you will learn how to:
• Process remittance for checks that are loaded or unloaded
• Identify potential load errors and respond to those errors
Prerequisite E-Learnings (35 minutes)
• GEN006: Overview of Hyperspace for Revenue and Access Products
• SBO001: Introduction to Single Billing Office • RPB056: Overview of Electronic Remittance
25
• Identify and resolve a variety of remittance errors including potential duplicate payments, invalid invoice, missing matching charges and invalid payer errors
• Processing Remittance • Working Remittance Workqueues
PB INSURANCE PAYMENT POSTER INCLUDES: Payment Processors, Cash Analysts, Credit Balance Analyst, Electronic Data Interface Analyst, Lead Billing Representative- MLHC, Billing AR Manager, MLHC System Analysts, Accounting Manager, and Cash Supervisor.
Epic 2017 PB Insurance Payment Posting 100 and 200
Course Length: 4 hours
In this course, you will learn:
• How to post recoupments • How to post denials • How to post payments from crossover
payers • Posting a payment • Overriding an Allowed Amount
Prerequisite E-Learnings (55 minutes)
• GEN006: Overview of Hyperspace for Revenue and Access Products
• RPB057: Overview of Payment Posting • RPB051: Overview of Professional Billing
Revenue Cycle • PRE052: Overview of Registration in an
Outpatient Clinic Setting
PB INSURANCE PAYMENT POSTING SUPERVISOR INCLUDES: Electronic Data Interface Analyst, Lead Billing Rep MLHC, Billing AR Manager, MLHC System Analysts, Accounting Managers, Cash Supervisor.
Epic 2017 PB Payment Posting Supervisor 100
Course Length: 2 hours
In this course, you will learn how to:
• Using the Deposit Tool • Creating cash Control Groups • Monitoring Payment Posting • Accessing the Enterprise Payment Posting
Batch Report • Running The Cash Drawer Closing
Summary Report • Running the Enterprise Weekly Cash
Control Groups
Prerequisite E-Learnings (10 minutes)
• RPT005: Run and Manage Reports Prerequisite Course (2.5 hours)
• Epic 2017 PB Insurance Payment Posting 100 and 200
PB INSURANCE FOLLOW-UP INCLUDES: Collections Analysts, Professional Coders, Electronic Data Interface Analyst, Lead Billing/ AR Rep, Billing AR Manager, MLHC System Analysts, Accounting Managers, Collections Supervisor, Practice Managers, Professional Coding Manager, SBO- Managers, SBO-Patient Credits Supervisor, SBO- Self Pay and Customer Service Supervisor, SBO- Customer Service Representatives, SBO- Patient Credit Balance Resolution Specialists.
Epic 2017 PB Insurance Follow-Up 100 and 200
Prerequisite E-Learnings (38 minutes)
• GEN006: Overview of Hyperspace for Revenue and Access Products
26
Course Length: 5 hours
In this course, you will learn how to:
• Following up on an outstanding claim • Resubmitting an outstanding claim • Resolving coding Denials • Resolving a Denial with NRP
• Reviewing Coverage Changes
• SBO001: Introduction to Single Billing Office Concepts
• PRE052: Overview of Registration in an Outpatient Clinic Setting
• REV150: SmartTools for the Billing Office • RPB077: Overview of Follow-Up Work queues
PB INSURANCE FOLLOW-UP SUPERVISOR INCLUDES: Lead Billing/AR Representative, Billing AR Manager, MLHC System Analysts, Accounting Managers, Collections Supervisors, Electronic Data Interface Analyst, Professional Coding Manager, Practice Managers, SBO- Managers, SBO- Patient Credits Supervisor, SBO- Self-Pay and Customer Service Supervisor.
Epic 2017 PB Insurance Follow-Up Supervisor 100
Course Length: 3 hours
In this course, you will learn:
• The different types of reporting data available
• How to monitor Insurance Accounts Receivable and the volume of records in Follow-Up Workqueues
• How to monitor end user productivity • How to track and manage denials
Prerequisite E-Learning (8 minutes)
• RPT005: Run and Manage Reports Prerequisite Courses (3 hours)
• Epic 2017 PB Insurance Follow-Up 100 and 200
PB CREDIT ANALYST- INSURANCE INCLUDES: Credit balance analyst, Payment processors, Electronic Data Interface Analyst, Lead Billing Rep MLHC, Billing AR Manager, MLHC System Analysts, Accounting Managers, and Cash Supervisor.
Epic 2017 PB Insurance Credit Specialist 100 and 200
Course Length: 3 hours
In this course, you learn how to:
• Resolve insurance undistributed and over posted credits using credit workqueues
• Resolving duplicate payments
Prerequisite E-Learnings (35 minutes)
• GEN006: Overview of Hyperspace for Revenue and Access Products
• SBO01: Introduction to Single Billing Office Concepts
• PRE052: Overview of Registration in an Outpatient Clinic Setting
• RPB065: Overview of Credits PB CREDIT ANALYST- INSURANCE SUPERVISOR INCLUDES: Cash Supervisors, Accounting Managers, Electronic Data Interface Analysts, Lead Billing Rep MLHC, Billing/AR manager, MLHC System Analysts
Epic 2017 PB Credit Supervisor 100
Course Length: 3 hours
In this course, you will learn how to:
Prerequisite E-Learning (8minutes)
• RPT005: Run and Manage Reports Prerequisite Courses (2 hours)
27
• Review and act on refund requests made by credit specialists
• Use the dashboard and reports to monitor credit metrics and track productivity of users
• Epic 2017 PB Insurance Credit Specialist 100 and 200
Single Billing Office (SBO) SBO CUSTOMER SERVICE INCLUDES: Customer Service Representative, Patient Credit Balance Resolution Specialist, Customer Service and Self-Pay Supervisor, Patient Credits Supervisor and SBO Manager
Epic 2017 SBO Customer Service and Self-Pay Follow-Up 100
Course Length: 8 hours
In this course, you will learn how to:
• Research balances and statement inquiries • Post adjustments • Create payment plans • Post payments over the phone • Update guarantor information • Explore account maintenance • Update coverage information • Term/delete coverages • Update guarantor information • Explore registration • Work with guarantors
Prerequisite E-Learnings (1 hour)
• GEN006: Overview of Hyperspace for Revenue and Access Products
• PRE052: Overview of Registration in an Outpatient Clinic Setting
• PRE051: Overview of Registration in a Hospital Setting
• SBO004: Overview of the Revenue Cycle for Single Billing Office
• SBO072: Account Maintenance for SBO Customer Service and Self-Pay Follow-Up
• RHB006: Overview of Account Activities • EBL060: Providing Patient Estimates–
SBO CUSTOMER SERVICE- REGISTRATION, RTE, FINANCIAL ASSISTANCE AND PRINT ESTIMATES INCLUDES: Customer Service Representative, Patient Credit Balance Resolution Specialist, Customer Service and Self-Pay Supervisor, Patient Credits Supervisor and SBO Manager
Epic 2017 SBO: Registration, RTE, Financial Assistance and Print Estimates 100
Course Length: 4 hours
In this course, you will learn how to:
• Update Registration information • Use Real Time Eligibility • Create a Financial Assistance Case • Print estimates
Prerequisite E-Learnings (1 hour 20 minutes) • GEN006: Overview of Hyperspace for
Revenue and Access Products • PRE052: Overview of Registration in an
Outpatient Clinic Setting • PRE051: Overview of Registration in a
Hospital Setting • SBO004: Overview of the Revenue Cycle for
Single Billing Office • SBO072: Account Maintenance for SBO
Customer Service and Self-Pay Follow-Up • RHB006: Overview of Account Activities
• EBL060: Providing Patient Estimates
28
SBO CUSTOMER SERVICE AND SELF-PAY FOLLOW-UP SUPERVISOR INCLUDES: Customer Service and Self-Pay Supervisor, Patient Credits Supervisor and SBO Manager
Epic 2017 SBO Customer Service and Self-Pay Supervisor 100
Course Length: 1 hour
In this course, you will learn how to:
• Run reports using the dashboard • Analyze user productivity
Prerequisite Course (8 hours)
• Epic 2017 SBO Customer Service 100
SBO SELF-PAY- CREDIT SPECIALIST INCLUDES: Customer Service Representative, Patient Credit Balance Resolution Specialist, Customer Service and Self-Pay Supervisor, Patient Credits Supervisor and SBO Manager
Epic 2017 SBO Self Pay Credit Specialist 100
Course Length: 4 hours
In this course, you will learn how to:
• Distribute credit to an outstanding PB hospital account
• Distribute credit to an outstanding HB hospital account
• Partially distribute credit to HARs • Refund credit balances • Transfer credit balances • Distribute credit to an outstanding HAR
Prerequisite E-Learnings (1 hour)
• Gen006: Overview of Hyperspace for Revenue and Access Products
• SBO001: Introduction to Single Billing Office Concepts
• PRE052: Overview of Registration in a Clinic Setting
• PRE051: Overview of Registration in a Hospital Setting
• SBO004: Overview of the Revenue Cycle for Single Billing Office
• RPB065: Overview of Credits • RPT005: Run and Manage Reports
SBO Support Staff INCLUDES: Billing Office Support Staff
Epic 2017 SBO Support Staff
Course Length: 2 hours
In this course, you will learn to: • Introduction to Epic • Navigate Patient Registration and Account
Maintenance • Scanning
Prerequisite E-Learnings (1 hour) • GEN006: Overview of Hyperspace for
Revenue and Access Products • RHB003: Overview of the Revenue Cycle • RHB006: Overview of Billing Activities •
Cardiology
29
CV NON-INVASIVE SCHEDULER / FRONT DESK INCLUDES: Cardiology imaging front desk personnel and Neurovascular imaging front desk personnel.
Epic 2017 Cupid Non-Invasive Scheduler/ Front Desk 100
Course Length: 5 hours
In this course, you will learn how to:
• Enter, change, and cancel orders using Ancillary Orders
• Schedule, cancel, and reschedule appointments
• Check in patients
Prerequisite E-Learnings (23 minutes)
• CLNAMB001: Overview of Hyperspace • RAD051: Intro to Ancillary Ordering • CAR050: Report Settings
Prerequisite Courses for Non-Invasive Cardiology Central Schedulers: (12 Hours)
Cardiology Central Schedulers must attend the below classes first:
• Epic 2017 Schegistration 100 • Epic 2017 Schegistration 200
CV INVASIVE STAFF- RIDDLE CATH / INTERVENTIONAL RADIOLOGY INCLUDES: All techs and nurses working specifically in the Riddle Cath /EP/ IR department Epic 2017 Riddle Cath / IR Invasive Staff 100
Course Length: 8 hours
In this course, you will learn to:
• Overview of Status Board and Snapboard • Preprocedure Documentation • Nurse Intraprocedure for IR Appt. • Tech Workflow for IR Appt. • Intraprocedure Documentation for Cath / EP • Post procedure Documentation • Stem Workflow
Prerequisites E-Learnings (43 minutes) • CLNAMB001: Overview of Hyperspace in an
Outpatient Setting • CLN058: Overview of a Navigator • CAR054: Overview of Procedure Log • RAD054: Overview of Radiology Tech
Worklist • CAR050: Overview of Report Settings • RAD053: Overview of the Narrator
CV NON-INVASIVE NURSE INCLUDES: Cardiovascular Imaging Department Nurses
Epic 2017 Cupid Non-Invasive Nurse 100
Course Length: 6 hours
In this course, you will:
• Complete nursing documentation for exams with and without sedation
• Document using a Narrator and Navigator • Practice completing nursing documentation
for non-invasive cardiology exams using Cardiology Navigator
Prerequisite E-Learnings (28 minutes)
• CLNAMB001: Overview of Hyperspace • CAR050: Report Settings • RAD053: Overview of the Narrator • CLN058: Overview of a Navigator
CV NON-INVASIVE TECHNOLOGIST INCLUDES: Cardiovascular and Neuro-Vascular Imaging Departments Staff to include Sonographers (Cardiac and Vascular) Nuclear Cardiology, Stress, EKG/Holter Monitor Technicians
Epic 2017 Cupid Non-Invasive Technologist 100
Prerequisite E-Learnings (33 minutes)
• CLNAMB001: Overview of Hyperspace
30
Course Length: 4 hours
In this course, you will learn how to:
• Use Ancillary Orders to place, change, copy, and cancel orders.
• Use the Schedule Orders report • Begin and End exams from the Technologist
Work List. • Enter tech-recorded findings using Study
Review
• RAD054: Overview of the Technologist Work List
• CAR050: Report Settings • RAD051: Intro to Ancillary Ordering • CLN058: Overview of a Navigator
CV NON-INVASIVE MANAGER / ASSISTANT MANAGER INCLUDES: Managers, Department Coordinators, Leads
Epic 2017 Cupid Non- Invasive Manager
Course Length: 3 hours
In this course, you will learn how to:
• Correct errors in cardiology documentation • Use reporting tools to resolve and assign
unsigned imaging studies • Overview of reporting tools from the
dashboard
Prerequisite E-Learnings (60 minutes)
• CLNAMB001: Overview of Hyperspace • RPT001: Overview of Reporting and
Reporting Tools • RPT005: Run and Manage Reports • RPT010: Modifying the Search Criteria of a
Report • RPT020: Create and Save a Private View • RAD056: Overview of the Manager
Dashboard • CAR050: Report Settings • RAD051: Intro to Ancillary Orders • RAD053: Overview of the Narrator • RAD054: Overview of Technologist Work List • CLN058: Overview of a Navigator
CV INVASIVE LAB SCHEDULER INCLUDES: Invasive Services Schedulers and Cath Lab Medical Secretaries
Epic 2017 Cupid Invasive Scheduler/ Front Desk 100
Course Length: 5 hours
In this course, you will learn how to:
• Use Case Entry to create a case request • Use the Snapboard to schedule cases • Cancel, reschedule, and edit cases • Use Case Entry to edit and void cases
Prerequisite E-Learnings (23 minutes)
• CLNAMB001: Overview of Hyperspace • CAR052: Intro to Case Creation • CAR050: Report Settings Prerequisite Courses (12 Hours) Invasive Cardiology Central Schedulers should take the below two classes first:
• Epic 2017 Schegistration 100 • Epic 2017 Schegistration 200
CV INVASIVE STAFF- Cardiac Cath / EP Labs (Including Neuro-Interventional at Bryn Mawr) INCLUDES: All CV Technologists and Nurses
Epic 2017 Cupid Invasive Staff 100
Course Length: 8 hours
In this course, you will learn how to:
Prerequisite E-Learnings (33 minutes) • CLNAMB001: Overview of Hyperspace in an
Outpatient Setting • CLN058: Overview of Navigator
31
• Overview of Status Board and SnapBoard • Preprocedure Documentation • Intraprocedure Documentation for Cath / EP
(Neuro-Interventional at BMH) • Post Procedure Documentation • Stemi Workflow
• CAR054: Overview of Procedural Log • CAR050: Overview of Report Settings • CAR052: Intro to Case Creation • RAD053: Overview of the Narrator
CV INVASIVE CARDIOLOGY - CHARGE ENTRY INCLUDES: Cardiology Charge Reviewer and Submitters for Invasive Labs
Epic 2017 Cupid Invasive Charge Entry 100
Course Length: 2 hours
In this course, you will learn how to:
• Review, enter, and modify charges for invasive procedures
Prerequisite E-Learnings (23 minutes)
• CLNAMB001: Overview of Hyperspace • CAR053: Overview of Invasive Charge Entry • CAR050: Overview of Report Settings
CV REGISTRY ABSTRACTOR INCLUDES: Registry abstractors
Epic 2017 Cupid Invasive Registry 100
Course Length: 4 hours
In this course, you will learn how to:
• Find the needed information to complete the required forms for Registry submission
• Use the status Board
Prerequisite E-Learnings (15 minutes) • CLNAMB001: Overview of Hyperspace • CAR050: Report Settings
CV INVASIVE LAB MANAGER / ASSISTANT MANAGER INCLUDES: Cardiac Cath Lab Managers, Assistant Managers, Leads
Epic 2017 Cupid Invasive Manager 100
Course Length: 3 hours
In this course, you will learn how to:
• Correct errors in cardiology documentation • Run various reports, including department
statics, such as door to balloon reports • Use reporting tools for resolving and
assigning unsigned imaging studies
Prerequisite E-Learnings (60 minutes)
• CLNAMB001: Overview of Hyperspace • RAD056: Overview of the Manager
Dashboard • CAR050: Report Settings • CAR052: Intro to Case Creation • CAR054: Overview of the Procedure Log • RPT001: Overview of Reporting and
Reporting Tools • RPT005: Run and Manage Reports • RPT010: Modifying the Search Criteria of a
Report • RAD053: Overview of the Narrator • CLN058: Overview of a Navigator
32
Anatomical Pathology LAB PATHOLOGY CYTOTECH- CYTOTECHNOLOGIST INCLUDES: AP Lab Managers, Cytotechnologist, Sr. Cytotechnologist and CYTO Lab Technicians Epic 2017 APLAB Cytotechnologist and Lab Managers 100
Course Length: Part 1 = 6 hours
In this course you will learn how to
• Navigate in Beaker • Build/process a case • Register specimens from submitters • Package specimens to be sent to a
reference lab • Process cases on the case prep work list • Find information on a specimen/case • Enter results on a case • Review charges for a case • Run a report • Use the Follow up Work List
Prerequisite E-Learnings (37 minutes)
• MD100: Overview of Hyperspace • LAB151: Overview of Anatomic Pathology • LAB052: Documenting Pre Testing Tasks • LAB053: Navigating the Outstanding List • MDLAB153: Resulting and Signing Out a
Case • LAB056: Building a Case
Epic 2017 APLAB Cytotechnologist and Lab Managers 100
Course Length: Part 2 = 5 hours
This course is a continuation of Part 1
Prerequisite Course (6 Hours) • Epic 2017 APLAB Cytotechnologist and Lab
Managers 100 Part 1
Epic 2017 APLAB Cytotechnologist and Lab Managers 200 / 300
Course Length: 2 hours
In this course you will:
• Perform guided exercises • Customize report settings • Make your own Smart Phrases
Prerequisite Courses (11 Hours) • Epic 2017 APLAB Cytotechnologist and Lab
Managers 100 (Parts 1 & 2)
33
LAB PATHOLOGY HISTOTECHNICIAN INCLUDES: Histotechnician, Histotechnician Manager Epic 2017 APLAB Histotechnician 100
Course Length: 6 hours
In this course you will learn how to:
• Navigate in Beaker • Build/process a case • Register specimens from submitters • Storing specimens • Package specimens to be sent to a
reference lab • Find information on a case • Run reports • Follow up on additional tasks
Prerequisite E-Learnings (37 minutes)
• MD100: Overview of Hyperspace • LAB151: Overview of Anatomic Pathology • LAB052: Documenting Pre Testing Tasks • LAB053: Navigating the Outstanding List • MDLAB153: Resulting and Signing Out a Case • LAB056: Building a Case
Epic 2017 APLAB Histotechnician 200 / 300
Course Length: 2 hours
In this course you will: • Perform guided exercises • Customize report settings
Prerequisite Course (6 Hours) • Epic 2017 APLAB Histotechnician 100
LAB PATHOLOGY GROSS ASSISTANT INCLUDES: Gross Assistant, AP Processor, PA / Lab Assistant Epic 2017 APLAB PA/Lab Assistant 100
Course Length: Part 1 = 5 hours
In this course, you will learn how to:
• Navigate in Beaker • Build a Case • Receive Cases • Use the Follow up Work List • Find information on a Case
Prerequisite E-Learnings (35 minutes)
• MD100: Overview of Hyperspace • LAB151: Overview of Beaker Anatomic
Pathology • LAB052: Documenting Pre Testing Tasks • LAB053: Navigating the Outstanding List • LAB054: Entering Results • LAB056: Building a Case
Epic 2017 APLAB PA/LAB Assistant 100
Course Length: Part 2 = 4 hours
This course is a continuation of Part 1
Prerequisite Course (5 hours) • Epic 2017 APLAB PA/Lab Assistant 100 Part 1
Epic 2017 APLAB PA/LAB Assistant 200 / 300
Course Length: 2 hours
In this course, you will:
• Perform guided exercises • Customize report settings
Prerequisite Course (9 Hours) • Epic APLAB PA/Lab Assistant 100 Parts 1 & 2
34
LAB PATHOLOGY TRANSCRIPTIONIST- ADMINISTRATIVE ASSISTANT INCLUDES: Administrative Assistants Epic 2017 APLAB Administrative Assistant 100
Course Length: Part 1 = 6 hours
In this course, you will learn how to:
• Navigate in Beaker • Transcribe results on a case • Process a case with case tracking • Use the case prep work list • Follow up on additional tasks • Find information on cases • Find information on cases / specimens
Prerequisite E-Learnings (32 minutes)
• MD100: Overview of Hyperspace • LAB151: Overview of Anatomic Pathology • LAB053: Navigating the Outstanding List • MDLAB153: Resulting and Signing Out a Case • LAB056: Building a Case
Epic 2017 APLAB Administrative Assistant 100
Course Length: Part 2 = 4 hours
This is a continuation of Part 1.
Prerequisite Course (6 Hours) • Epic 2017 APLAB Administrative Assistant 100
Part 1
Epic 2017 APLAB Administrative Assistant 200 / 300
Course Length: 2 hours
In this course, you will:
• Perform guided exercises • Customize report settings • Make your own Smart Phrases
Prerequisite Courses (10 Hours) • Epic APLAB Administrative Assistants 200 / 300
(Parts 1 & 2)
Clinical Pathology LAB CLIENT SERVICES- CLIENT/CUSTOMER SERVICE REPRESENTATIVE INCLUDES: CLIENT REPRESENTATIVES, CUSTOMER SERVICES REPRESENTATIVES Epic 2017 CPLAB Client Services Representative 100
Class Length: 5 hours
In this course, you will learn to:
• Navigate through hyperspace and become comfortable with Epic terminology
• Communicate critical results • Use In Basket • View reports • Schedule patients for labs • Find information on received specimens
Prerequisite E-Learnings (15 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• LAB150: Overview of Clinical Pathology
35
Epic 2017 CPLAB Client Services Representative 200
Course Length: 5 hours
In this course, you will:
• Perform guided exercises
Prerequisite Course (5 hours)
• Epic 2017 CPLAB Client Services Representative 100
LAB TECH- MEDICAL TECHNOLOGIST INCLUDES: MED TECHS, HEMATOLOGY TECHS, CHEMISTRY TECHS, MED TECH MANAGERS Epic 2017 CPLAB Medical Technologist 100
Course Length: Part 1 = 5 hours
In this course, you will learn to:
• Navigate through hyperspace and become comfortable with Epic terminology
• Receive specimens into the lab • Package specimens to be sent to a
reference lab • Enter results on specimens • Look up information on specimens • Manually result labs by section • Use the Follow up Work List • Enter results • Generate reports • Performing QC • Store specimens
Prerequisite E-Learnings (30 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• LAB150: Overview of Clinical Pathology • LAB050: Collecting Specimens • LAB051: Receiving Specimens • LAB053: Navigate the Outstanding List • LAB054: Entering Results
Epic 2017 CPLAB Medical Technologist 100
Course Length: Part 2 = 4 hours
This is a continuation of Part 1.
Prerequisite Course (5 hours)
• Epic 2017 CPLAB Medical Technologist 100 Part 1
Epic 2017 CPLAB Medical Technologist 200 / 300
Course Length: 3 hours
In this course you will:
• Perform guided exercises • Learn how to customize your report
settings
Prerequisite Courses (9 hours)
• Epic 2017 CPLAB Medical Technologist 100 (Parts 1 and 2)
36
LAB TECH- MICROBIOLOGY TECHNOLOGIST INCLUDES: MICROBIOLOGY TECHS AND MICROBIOLOGY MANAGERS Epic 2017 CPLAB Microbiology Technologist 100
Course Length: Part 1 = 5 hours
In this course, you will learn to:
• Create and result batches • Perform microbiology quality control • Generate reports • Follow up on additional tasks • Result microbiology tests from the setup
bench and the result tree
Prerequisite E-Learnings (30 min)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• LAB150: Overview of Clinical Pathology • LAB051: Receiving Specimens • LAB053: Navigate the Outstanding List • LAB054: Entering Results • LAB052: Documenting Pre Testing Tasks
Epic 2017 CPLAB Microbiology Technologist 100
Course Length: Part 2 = 5 hours
This is a continuation of Part 1.
Prerequisite Course (6 hours) • Epic 2017 CPLAB Microbiology Technologist
100 Part 1
Epic 2017 CPLAB Microbiology Technologist 200 / 300
Course Length: 3 hours
In this course, you will:
• Perform guided exercises • Learn how to customize your report
settings
Prerequisite Courses (10 hours)
• Epic 2017 CPLAB Microbiology Technologist 100 (Parts 1 and 2)
37
LAB PHLEBOTOMIST INCLUDES: PHLEBOTOMISTS AND PHLEBOTOMIST MANAGERS Epic 2017 CPLAB Phlebotomy 100 / 200
Course Length: 6 hours
In this course, you will learn how to:
• Navigate through hyperspace and become comfortable with Epic terminology
• Document specimen collection using a handheld device and in Beaker
• Package specimens to be sent to the lab • Look up information on a specimen • Specimen collection • Receiving specimen • Finding and storing specimens
At the end of this course you will perform guided exercises.
Prerequisite E-Learnings (30 min) • CAD 050: Overview of the Appt. Desk • CLNINP001: Overview of Hyperspace for
Inpatient Clinicians • LAB150: Overview of Clinical Pathology • LAB050: Collecting Specimens • LAB051: Receiving Specimens
LAB CP LABASSIST- LAB PROCESSOR INCLUDES: LAB PROCESSORS, GENETICS TECHS, LAB FRONT DESK PERSONNEL AND STAFF RESPONSIBLE FOR TRANSCRIBING LAB ORDERS AND REGISTERING AND RECEIVING SPECIMENS
Epic 2017 CPLAB Lab Processor 100
Course Length: 8 hours
In this course, you will learn to:
• Navigate through hyperspace and become comfortable with Epic terminology
• Schedule and register patients • Receive specimen • Store specimens • Send specimens to reference labs • Follow up on additional tasks on a
specimen • Find additional information on a specimen
Prerequisite E-Learnings (20 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• LAB150: Overview of Clinical Pathology • LAB050: Collecting Specimens • LAB051: Receiving Specimens
Epic 2017 CPLAB Lab Processor 200 / 300
Course Length: 2 hours
In this course, you will:
• Perform guided exercises
Prerequisite Course (8 hours)
• Epic 2017 CPLAB Lab Processor 100
38
LAB SUPERVISOR / MANAGER – CP INCLUDES: LAB MANAGERS AND LAB SUPERVISORS Epic 2017 CPLAB Lab Supervisor / Manager 100
Course Length: Part 1 = 6 hours
In this course, you will learn how to:
• Navigate through hyperspace and become comfortable with Epic terminology
• Find information on a specimen • Follow up on additional tasks, • Run reports • Credit charges • Register and receive specimens • Store specimens • Send specimens to reference labs
Prerequisite E-Learnings (40 minutes) • CLNINP001: Overview of Hyperspace for
Inpatient Clinicians • LAB150: Overview of Clinical Pathology • LAB051: Receiving Specimens • LAB053: Navigate the Outstanding List • LAB054: Entering Results • LAB052: Documenting Pre Testing Tasks • LAB050: Collecting Specimens • LAB051: Overview of Receiving
Epic 2017 CPLAB Lab Supervisor / Manager 100
Course Length: Part 2 = 4 hours
This course is a continuation of Part 1.
Prerequisite Course (8 hours)
• Epic 2017 CPLAB Lab Supervisor / Manager 100 Part 1
Epic 2017 CPLAB Lab Supervisor / Manager 200 / 300
Course Length: 4 hours
In this course, you will:
• Perform guided exercises • Customize report settings • Make your own Smart Phrases
Prerequisite Courses (12 hours)
• Epic 2017 CPLAB Lab Supervisor / Manager 100 (Parts 1 & 2)
LAB BLOOD BANKER- BLOOD BANK PROCESSORS INCLUDES: BLOOD BANK PROCESSORS Epic 2017 CPLAB Blood Bank Processors 100
Course Length: 6 hours
In this course, you will: learn how to:
• Navigate the Outstanding list • Receive specimens into Beaker • Use Patient Station to look up a patient • Find information using Specimen Inquiry • Package specimens to be sent to the lab
Prerequisite E-Learnings (23 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• LAB150: Overview of Clinical Pathology • LAB051: Receiving Specimens • LAB053: Navigate the Outstanding List
39
Emergency Department EMERGENCY DEPARTMENT NURSE INCLUDES: ED Nurses, ED LPNs, ED Nurse Managers, ED Clinical Coordinators, ED Administrative Coordinators
Epic 2017 ED Nurse 100
Course Length: 8 hours
In this course you learn how to:
• Track patients throughout their stay in the emergency department
• Arrive, room, and triage patients • Place protocol and verbal orders • Perform specimen collection • Acknowledge and complete orders and
tasks • Document patient care from arrival to
discharge, admission, or transfer • Chart medications and review the MAR
Prerequisite E-Learnings (1 hour, 20 minutes)
• ED001: Overview of Hyperspace for ASAP Users
• ED002: Overview of the ED Map • ED004: Signing In and Getting Up to Speed • ED151: Arrival to First Provider Evaluation • ED152: Post-Provider Evaluation to Discharge • ED005: Introduction to the ED Narrator • ED006: Patient Tracking • ED007: Overview of History/Home
Medications/Allergies • ED008: Shift Change • ED009: MAR/Medication Administration • ED012: Arrival and Patient Search • ED013: Clinical Information Review
Epic 2017 ED Nurse 200
Course Length: 4 hours
In this course, you will learn how to:
• Document override pulls from Pyxis • Titrate IV Medications • Perform blood administration • Arrive anonymous patients • Document code, stroke, STEMI, sedation,
and trauma using specialty narrators
Prerequisite E-Learnings (10 minutes)
• ED019: Linking Override Pulls in the ED • ED305: Personalize Narrators • ED313: Find Patients You’ve Recently
Treated Prerequisite Course (8 hours)
• Epic 2017 ED Nurse 100
EMERGENCY DEPARTMENT TECHNICIAN INCLUDES: ED Techs, ED Nurse Externs Epic 2017 ED Tech 100
Course Length: 4 hours
In this course you learn how to:
• Track patients throughout their stay in the emergency department
• Review patient information and orders • Perform specimen collection • Complete orders and tasks • Document patient care
Prerequisite E-Learnings (50 minutes)
• ED001: Overview of Hyperspace for ASAP Users
• ED002: Overview of the ED Map • ED004: Signing In and Getting Up to Speed ( • ED005: Introduction to the ED Narrator • ED006: Patient Tracking • ED007: Overview of History/Home
Medications/Allergies • ED008: Shift Change • ED012: Arrival and Patient Search
Note: Ed Techs that also work as a unit secretary must also schedule Epic 2017 ED Unit Secretary
40
EMERGENCY DEPARTMENT CLERK- UNIT SECRETARY INCLUDES: ED Unit Secretaries, ED Techs (that fulfill the role of Unit Secretary)
Epic 2017 ED Unit Secretary 100
Course Length: 3 hours
In this course, you will learn how to:
• Track patients throughout their stay in the emergency department
• Locate patient information • Hold beds for expected patients • Arrive and discharge patients • Document and request patient transport • Print patient forms • Track consult orders
Prerequisite E-Learnings (30 minutes)
• ED001: Overview of Hyperspace for ASAP Users
• ED002: Overview of the ED Map • ED006: Patient Tracking • ED012: Arrival and Patient Search
EMERGENCY REGISTRAR INCLUDES: ER Registration Specialists, Patient Access Bed Coordinators, Patient Access Analysts, and Patient Access Site Managers and Supervisors Epic 2017 ED Registrar 100
Course Length: 8 hours
In this course, you will learn how to:
• Arrive and register new and existing patients in the ED
• Update guarantor accounts and coverage information
• Mark a patient for merge, and anonymous patients
• Understand the ED Trackboard and a patient workqueue
Prerequisite E-Learnings (1 hour, 15 minutes)
• GEN006: Overview of Hyperspace for Revenue & Access Products
• ADT051: Overview of Patient Station • PRE051: Overview of Registration in a
Hospital Setting • PRE050: Overview of Workqueues for Access • PRE054: Overview of the Interactive Face
Sheet • PRE053: Overview of a Checklist • EBL006: Balancing Your Case Drawer • ED001: Overview of Hyperspace for ASAP
Users • ED012: Arrival and Patient Search
EMERGENCY DEPARTMENT MANAGER INCLUDES: ED Nurse Managers, ED Clinical Coordinators, ED Administrative Coordinators
Epic 2017 ED Manager 100
Course Length: 4 hours
In this course you will learn how to:
• Use Dashboards to track trends and monitor your department’s status and efficiency
• Run and customize ED reports. • Communicate critical information within the
department • Use In Basket to track follow-up care
Prerequisite E-Learnings (15 minutes)
• ED020: Using Reporting Workbench to Run Reports
• RCR101: Introduction to Radar Prerequisite Courses (12 hours)
• Epic 2017 ED Nurse 100 • Epic 2017 ED Nurse 200
41
Urgent Care URGENT CARE MEDICAL ASSISSTANT INCLUDES: Urgent Care Medical Assistants, Urgent Care Clinical Leads Epic 2017 UC Medical Assistant 100
Course Length: 6 hours
In this course you learn how to:
• Track patients throughout their stay in the urgent care center
• Arrive and room patients • Place protocol and verbal orders • Document point of care test results • Acknowledge and complete orders and tasks • Document patient care from arrival to
discharge or transfer • Chart medications and review the MAR
Prerequisite E-Learnings (1 hour 10 minutes)
• ED001: Overview of Hyperspace for ASAP Users
• ED002: Overview of the ED Map • ED004: Signing In and Getting Up to Speed • ED151: Arrival to First Provider Evaluation • ED152: Post-Provider Evaluation to Discharge • ED006: Patient Tracking • ED007: Overview of History/Home
Medications/Allergies • ED008: Shift Change • ED009: MAR/Medication Administration • ED012: Arrival and Patient Search • ED013: Clinical Information Review
Epic 2017 Single Level Scanning
Course Length: 2 hours
In this course, you will learn how to: Scan documents into Epic using Media Manager
No Prerequisite E-Learning
URGENT CARE NURSE- NEXTCARE NURSE INCLUDES: NEXTCARE NURSES
Epic 2017 ED Nurse 100
Course Length: 8 hours
In this course you learn how to:
• Track patients throughout their stay in the emergency department
• Arrive, room, and triage patients • Place protocol and verbal orders • Perform specimen collection • Acknowledge and complete orders and
tasks • Document patient care from arrival to
discharge, admission, or transfer • Chart medications and review the MAR
Prerequisite E-Learnings (1 hour, 20 minutes)
• ED001: Overview of Hyperspace for ASAP Users
• ED002: Overview of the ED Map • ED004: Signing In and Getting Up to Speed • ED151: Arrival to First Provider Evaluation • ED152: Post-Provider Evaluation to Discharge • ED005: Introduction to the ED Narrator • ED006: Patient Tracking • ED007: Overview of History/Home
Medications/Allergies • ED008: Shift Change • ED009: MAR/Medication Administration • ED012: Arrival and Patient Search • ED013: Clinical Information Review
42
Epic 2017 UC Medical Assistant 100
Course Length: 6 hours
In this course you learn how to:
• Track patients throughout their stay in the urgent care center
• Arrive and room patients • Place protocol and verbal orders • Document point of care test results • Acknowledge and complete orders and
tasks • Document patient care from arrival to
discharge or transfer • Chart medications and review the MAR
Prerequisite E-Learnings (1 hour 10 minutes)
• ED001: Overview of Hyperspace for ASAP Users
• ED002: Overview of the ED Map • ED004: Signing In and Getting Up to Speed • ED151: Arrival to First Provider Evaluation • ED152: Post-Provider Evaluation to Discharge • ED006: Patient Tracking • ED007: Overview of History/Home
Medications/Allergies • ED008: Shift Change • ED009: MAR/Medication Administration • ED012: Arrival and Patient Search • ED013: Clinical Information Review
Epic 2017 Single Level Scanning
Course Length: 2 hours
In this course, you will learn how to: Scan documents into Epic using Media Manager
No Prerequisite E-Learning
Health Information Management HIM ROI CLERK INCLUDES: ROI Clerks
Epic 2017 ROI Clerk 100
Course Length: 4 hours
In this course, you will learn how to:
• Creating and fulfilling release requests for patient charts
Prerequisite E-Learnings (55 minutes)
• HIM005: Quick Disclosure • GEN006: Overview of Hyperspace for
Revenue/Access • HIM010A: Managing a Request • HIM010B: Payment Posting • HIM101: Accessing Worklists • RPT005: Run and Manage Reports • MD108: Overview of In Basket
HIM ROI NAVIGATOR INCLUDES: ROI Clerks
Epic 2017 ROI Clerk 100
Course Length: 4 hours
In this course, you will learn how to:
• Creating and fulfilling release requests for patient charts
Prerequisite E-Learnings (55 minutes)
• HIM005: Quick Disclosure • GEN006: Overview of Hyperspace for
Revenue/Access • HIM010A: Managing a Request • HIM010B: Payment Posting • HIM101: Accessing Worklists • RPT005: Run and Manage Reports • MD108: Overview of In Basket
Epic 2017 ROI Clerk 200 Prerequisite Courses: (4 hours)
43
Course Length: 4 hours
In this course you learn how to:
• Health Chart, Billing, Batch Release, Release Restriction and Release to Auditor
• Epic 2017 ROI Clerk 100
HIM ROI MANAGER INCLUDES: ROI Clerks
Epic 2017 ROI Supervisor
Course Length: 4 hours
In this course you learn how to:
• Use Epic's reporting tools • Create your own reports
Prerequisite E-Learnings (1 hour)
• RPT001: Overview of Reporting and Reporting Tools
• RPT005: Run and Manage Reports • RPT010: Modifying the Search Criteria of a
Report • RPT020: Create and Save a Private View • RDR101: Introduction to Radar • RDR102: Personalize a Radar Dashboard
Prerequisite Courses: (8 hours)
• Epic 2017 ROI Clerk 100 • Epic 2017 ROI Clerk 200
HIM ROI STAFF- RELEASING OUTSIDE OF HIM INCLUDES: Anybody not in HIM releasing records
Epic 2017 Releasing outside HIM 100
Course Length: 4 hours
In this course, you learn how to:
• Create and fulfill release requests for patients within their department
Prerequisite E-Learnings (55 minutes) • HIM005: Quick Disclosure • GEN006: Overview of Hyperspace for
Revenue/Access • HIM010A: Managing a Request • HIM010B: Payment Posting • HIM101: Accessing Worklists • RPT005: Run and Manage Reports • MD108: Overview of In Basket
HIM RECORD INTEGRITY TECH INCLUDES: Deficiency Analysts
Epic 2017 Deficiency Analyst 100
Course Length: 4 hours
In this course, you learn how to:
• Analyze documentation in the patient record • Create chart deficiency tracking
automatically • Monitor deficiencies for completion • Do initial analysis and concurrent analysis
Prerequisite E-Learnings (45 minutes)
• HIM012: Automatic Deficiency Creation and Initial Analysis
• GEN006: Overview of Hyperspace for Revenue/Access
• HIM101: Accessing Worklists • MD108: Overview of In Basket • RPT005: Run and Manage Reports
44
• Verify of notes content • Verify a patient’s chart • Provider physician support
HIM RECORD INTEGRITY SPECIALIST INCLUDES: Deficiency Analysts
Epic 2017 Deficiency Analyst 100
Course Length: 4 hours
In this course, you learn how to:
• Analyze documentation in the patient record • Create chart deficiency tracking
automatically • Monitor deficiencies for completion • Do initial analysis and concurrent analysis • Verify of notes content • Verify a patient’s chart • Provider physician support
Prerequisite E-Learnings (45 minutes)
• HIM012: Automatic Deficiency Creation and Initial Analysis
• GEN006: Overview of Hyperspace for Revenue/Access
• HIM101: Accessing Worklists • MD108: Overview of In Basket • RPT005: Run and Manage Reports
Epic 2017 Deficiency Analyst 200
Course Length: 2 hours
In this course, you learn how to:
• Use Epic's reporting tools • Create your own reports
Prerequisite Courses (4 hours)
• Epic 2017 Deficiency Analyst 100
HIM DEFICIENCY MANAGER INCLUDES: Deficiency Managers
Epic 2017 Deficiency Analyst Manager
Course Length: 4 hours
In this course, you learn how to:
• Use Epic's reporting tools • Create your own reports
Prerequisite E-Learnings (1 hour)
• RPT001: Overview of Reporting and Reporting Tools
• RPT005: Run and Manage Reports • RPT010: Modifying the Search Criteria of a
Report • RPT020: Create and Save a Private View • RDR101: Introduction to Radar • RDR102: Personalize a Radar Dashboard Prerequisite Courses (6 hours)
• Epic 2017 Deficiency Analyst 100 • Epic 2017 Deficiency Analyst 200
HIM PRIVACY OFFICER INCLUDES: Privacy Officer
Epic 2017 Privacy Officer
Course Length: 3 hours
In this course you will learn how to:
Prerequisite E-Learnings (50 minutes)
• GEN006: Overview of Hyperspace for Revenue/Access
45
• Identify records in a setting where each record may have more than one type of ID
• IDN003: Explore the Chart Correction Workspace
• MD108: Overview of In Basket • RDR101: Introduction to Radar • RPT005: Run and Manage Reports
HIM CDI- CLINICAL DOCUMENTATION IMPLEMENTATION SPECIALIST INCLUDES: CDI Specialist
Epic 2017 CDI 100
Course Length: 6 hours
In this course, you will learn how to:
• Navigate the EMR • Complete a CDI review • Send CDI queries
Prerequisite E-Learnings (50 minutes) • HIM050: Coding Query • GEN006: Overview of Hyperspace for
Revenue/Access • HIM101: Accessing Worklists • RDR101: Introduction to Radar • RPT005: Run and Manage Reports • MD108: Overview of In Basket
HIM CODER- SIMPLE VISIT CODING (SVC) INCLUDES: Revenue Integrity Specialist
Epic 2017 SVC Errors (separate from coder)
Course Length: 3 hours
This course will teach you how to:
• Work SVC errors
Prerequisite E-Learning None
HIM CODER INCLUDES: IP Coders, Rehab Coders, OP Coders and ED Coders
Epic 2017 Coder 100
Course Length: 5 hours
In this course, you will learn how to:
• Code and abstract in Epic • Use coding queries • Handle reoccurring charges
Prerequisite E-Learnings (1 hour 10 minute)
• HIM018: Coding an Account • GEN006: Overview of Hyperspace for
Revenue/Access • HIM050: Coding Query • HIM051: Exploring the Missing Doc Activity • HIM101: Access Worklists • RHB005: Overview of Claim Edit Workqueue • RDR101: Introduction to Radar • RPT005: Run and Manage Reports • MD108: Overview of In Basket
Epic2017 ED Coding 100
Course Length: 3 hours
In this course, you will learn how to:
• Code and abstract in Epic • How to drop ED charges as well
Prerequisite E-Learnings (1 hour 10 minutes)
• HIM018: Coding an Account • GEN006: Overview of Hyperspace for
Revenue/Access • HIM050: Coding Query • HIM051: Exploring the Missing Doc Activity • HIM101: Access Worklists • RHB005: Overview of Claim Edit Workqueue • RDR101: Introduction to Radar
46
• RPT005: Run and Manage Reports • MD108: Overview of In Basket
Epic 2017 Rehab Coding 100
Course Length: 5 hours
In this course, you will learn how to:
• Code and abstract in Epic
Prerequisite E-Learnings (1 hour 10 minutes)
• HIM018: Coding an Account • GEN006: Overview of Hyperspace for
Revenue/Access • HIM050: Coding Query • HIM051: Exploring the Missing Doc Activity • HIM101: Access Worklists • RHB005: Overview of Claim Edit Workqueue • RDR101: Introduction to Radar • RPT005: Run and Manage Reports • MD108: Overview of In Basket
Epic 2017 Coding 200
Course Length: 5 hours
In this course, you will learn:
• How to identify missing documentation • Communication workflows
Prerequisite Course (3-5 hours) One of:
• Epic 2017 IP Coding • Epic 2017 OP Coding • Epic 2017 ED Coding • Epic 2017 Rehab Coding
Epic 2017 Coding Lead 100
Course Length: 6 hours
In this course, you will how to:
• Audit mortality coding • Audit DRG coding • Support missing documentation
Prerequisite Courses (8 hours) One of:
• Epic 2017 IP Coding 100 • Epic 2017 OP Coding 100 • Epic 2017 ED Coding 100 • Epic: Rehab Coding 100 And:
• Epic 2017 Coding 200
Epic 2017 Coding Supervisor 100
Course Length 8 hours
In this course, you will learn:
• Manager workflows • How to use Epic's reporting tools • How to create your own reports
Prerequisite E-Learnings (1 hour)
• RPT001: Overview of Reporting and Reporting Tools
• RPT005: Run and Manage Reports • RPT010: Modifying the Search Criteria of a
Report • RPT020: Create and Save a Private View • RDR101: Introduction to Radar • RDR102: Personalize a Radar Dashboard Prerequisite Courses (25 hours)
• Epic 2017 IP Coding 100 • Epic 2017 OP Coding 100 • Epic 2017 ED Coding 100 • Epic 2017 Rehab Coding • Epic 2017 Coding 200 • Epic 2017 Coding Lead 100
47
HIM DATA INTEGRITY TECH INCLUDES: Data Integrity Specialists
Epic 2017 Data Integrity 100
Course Length: 6 hours
In this course, you will learn how to:
• Identify records in a setting where each record may have more than one type of ID
Prerequisite E-Learnings (50 minutes)
• IDN002: Managing Non-Patient Identifiers • GEN006: Overview of Hyperspace for
Revenue/Access • IDN003: Explore the Chart Correction
Workspace • MD108: Overview of In Basket • RDR101: Introduction to Radar • RPT005: Run and Manage Reports
Epic 2017 Data Integrity 101
Course Length: 6 hours
In this course, you will learn how to:
• Use chart correction tools
Prerequisite Courses (6 hours)
• Epic 2017 Data Integrity 100
HIM TRANSCRIPTIONIST INCLUDES: Transcriptionist
Epic 2017 Medical Transcription 100
Course Length: 3 hours
In this class, you will learn how to:
• Resolve declined or done transcriptions using transcription utilities
• Work interface errors
Prerequisite E-Learnings (30 minutes)
• HIM101: Accessing Worklists • GEN006: Overview of Hyperspace for
Revenue/Access • MD108: Overview of In Basket • RPT005: Run and Manage Reports
HIM CENTRALIZED SCANNER INCLUDES: HIM, MA, Billing
Epic 2017 Single Level Scanning
Course Length: 2 hours
In this course, you will learn how to:
• Scan documents into Epic using Media Manager
No Prerequisite E-Learning
Epic 2017 Batch Scanning
Course Length: 2 hours
In this course, you will learn how to:
• Batch scan, prep and index in Epic
No Prerequisite E-Learning
48
Infection Control INFECTION CONTROL ADMINISTRATOR INCLUDES: Infection Preventionists, Lead Infection Preventionists, Director of Infection Prevention Epic 2017 ICON 100 Infection Preventionist
Course Length: 5 hours
In this course, you will learn how to
• Use the Infection Control module to investigate and report on infections
• Run infection reports • Use the abstraction sidebar • Trace infection contact
Prerequisite E-Learnings (20 minutes)
• INP064: Nurse Charting • RPT005: Run and Manage Reports • RPT020: Create and Save a Private View
Prerequisite Courses: (4 hours)
• Epic 2017 ACLN Ancillary Nurse 100
Epic 2017 ICON 100: Infection Preventionist After-Class
E-Learning Courses (16 minutes)
• IFC120: Exporting Cases from Epic - Recommended
• RPT010: Modifying the Search Criteria of a Report - Optional
• RPT302: Saving the Results of a Report - Optional
ABSTRACTOR INCLUDES: Infection Prevention Abstractor Required E-Learning (5 min)
• IFC120: Exporting Cases from Epic - Recommended
Inpatient Clinical Documentation INPATIENT NURSE INCLUDES: Nurse (Med Surg. Nurse, Intensive Care Nurse, Pediatric Nurse, Neonatal Intensive Care Nurse, TCC Nurse, Post-Partum OB Nurse), Nurse Manager, Administrative Coordinators, Nursing Supervisors, Clinical Educators, Patient Care Facilitators, Patient Safety Specialists (FOR BEHAVIORAL HEALTH NURSE AND REHAB NURSES: SEE BELOW)
Epic 2017 CLN Inpatient Nurse 100
Course Length: 8 hours
In this course, you will learn how to:
• Identify and locate patients you will care for during your shift
• Navigate through the chart • Document an assessment • Document with flow sheets and navigators • Administer medications • Arriving and admitting a patient
Prerequisite E-Learnings (1 hour, 25 minutes) (Post-Partum Nurse: 1 hour, 45 minutes)
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
• INP060: Overview of Patient Assignments • INP061: Documenting Flowsheets • INP062: Administering Medications on the
MAR • INP063: Nurse Writing Notes • INP065: Nurse Managing Orders • INP064: Nurse Charting Tools
49
• Performing POC testing • Collecting labs • Documenting care plans and education and
end of shift documentation will also be covered.
• INP066: Placing Hospital Charges • INP160: Documenting LDAs, IV Fluids, and
Medication Drips • INP162: Documenting Scheduled, Overdue,
Missed, and Held Medications and Override Pulls (Barcoding)
• OB001: Overview of the L&D Grease Board NICU and Post-Partum OB Nurse
• OB002: Overview of the L&D Manager NICU and Post-Partum OB Nurse
• OB003: Overview of the Results Console NICU and Post-Partum OB Nurse
• OB004: Overview of the Delivery Summary NICU and Post-Partum OB Nurse
Epic 2017 CLN Inpatient Nurse 200
Course Length: 8 hours
In this course, you will learn how to:
• Enter and manage orders • Document restraints • Document blood administration • Document in MAR against override Pyxis
pulls • Discharge a patient
Prerequisite Course (8 Hours)
• Epic 2017 CLN Inpatient Nurse 100
INPATIENT NURSE MANAGER INCLUDES: Nurse Manager, Clinical/Administrative Coordinators, and Nursing Supervisors
Epic 2017 CLN Nurse Manager 101
Course Length: 8 hours
In this course, you will learn how to:
• Manage patient assignments • Review a patient's chart • Monitor clinical metrics • Manage the unit • Arrive a patient • Run report using Reporting Workbench • Manage order compliance • Monitor nursing documentation compliance • Enter charges and monitor revenue for your
department • Monitor your department for potential patient
safety risks
Prerequisite E-Learnings (25 minutes)
• RPT001: Overview of Reporting and Reporting Tools
• RDR101: Introduction to Radar • MD108: Overview of In Basket Prerequisite Courses (16 hours)
• Epic 2017 CLN Inpatient Nurse 100 • Epic 2017 CLN Inpatient Nurse 200
INPATIENT NURSE- REHAB INCLUDES: Nurses, Nurse Managers, Administrative Coordinators, Nursing Supervisors, Clinical Educators in the Rehab setting
Epic 2017 RCLN Inpatient Rehab Nurse 100
Course Length: 8 hours
In this course, you will learn how to:
Prerequisite E-Learnings (1 hour, 25 minutes)
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
50
• Identify and locate patients you will care for during your shift
• Navigate through the chart • Document an assessment • Document with flowsheets and navigators • Administer medications • Arrive and admit a patient • Perform POC testing • Collect labs • Document care plans and education
(specific to the Rehab patient) • Document at the end of shift
• INP060: Overview of Patient Assignments • INP061: Documenting Flowsheets • INP062: Administering Medications on the
MAR • INP063: Nurse Writing Notes • INP065: Nurse Managing Orders • INP064: Nurse Charting Tools • INP066: Placing Hospital Charges • INP160: Documenting LDAs, IV Fluids, and
Medication Drips • INP162: Documenting Scheduled, Overdue,
Missed, and Held Medications and Override Pulls (Barcoding)
Epic 2017 RCLN Inpatient Rehab Nurse 200
Course Length: 8 hours
In this course, you will learn how to:
• Enter and manage orders • Document restraints • Document blood administration • Document in the MAR against override
Pyxis pulls • Discharge a patient • Document a team conference • Document FIM scoring will also be covered
Prerequisite Courses (8 hours)
• Epic 2017 RCLN Inpatient Rehab Nurse 100
INPATIENT NURSE- BEHAVORIAL HEALTH INCLUDES: Nurses, Nurse Managers, Administrative Coordinators, Nursing Supervisors, Clinical Educators in the Behavioral Health setting
Epic 2017 BCLN Inpatient Behavioral Health Nurse 100
Course Length: 8 hours
In this course, you will learn how to:
• Identify and locate patients you will care for during your shift
• Navigate through the chart • Document an assessment • Document with flowsheets and navigators • Administer medications • Arrive and admit a patient • Perform POC testing • Collect labs • Document care plans and education
(specific to a Behavioral Health patient) • Document at end of shift
Prerequisite E-Learnings (1 hour, 25 min)
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
• INP060: Overview of Patient Assignments • INP061: Documenting Flowsheets • INP062: Administering Medications on the
MAR • INP063: Nurse Writing Notes • INP065: Nurse Managing Orders • INP064: Nurse Charting Tools • INP066: Placing Hospital Charges • INP160: Documenting LDAs, IV Fluids, and
Medication Drips • INP162: Documenting Scheduled, Overdue,
Missed, and Held Medications and Override Pulls (Barcoding)
Epic 2017 BCLN Inpatient Behavioral Health Nurse 200
Course Length: 8 hours
In this course, you will learn how to:
Prerequisite Course (8 hours)
• Epic 2017 Inpatient Behavioral Health Nurse 100
51
• Enter and manage orders • Document restraints • Document administration of blood products • Document in the MAR against override
Pyxis pulls • Discharge a patient
INPATIENT ADVANCED- ANCILLARY NURSE / CLINICIAN INCLUDES: Wound Care Nurse, IV Team Nurse, Diabetes Nurse Educator, Infection Preventionists, Dialysis nurse, Student nurse instructors, Tobacco Cessation Nurse
Epic 2017 ACLN Ancillary Nurse 100
Course Length: 4 hours
In this course, you learn how to:
• Document the insertion of an IV line • Access a port • Document administering blood products • Find patients • Enter orders • Document wounds • Administer medications • Document on care plans and patient
education
Prerequisite E-Learnings (1 hour, 20 minutes) • CLNINP001: Overview of Hyperspace in an
Inpatient Setting • INP060: Overview of Patient Assignments • INP061: Documenting Flowsheets • INP062: Administering Medications on the
MAR • INP063: Nurse Writing Notes • INP065: Nurse Managing Orders • INP066: Placing Hospital Charges • CLN058: Overview of a Navigator • RDR101: Introduction to Radar • INP160: Documenting LDAs, IV Fluids, and
Medication Drips Additional Courses: Infection Preventionists should also take Epic 2017 ICON 100 Infection Preventionist after this course.
NUTRITION - DIETITIAN INCLUDES: Dietitian
Epic 2017 DCLN Dietitian 100
Course Length: 4 hours
In this course, you learn how to:
• Find your patients • Review the chart • Document an assessment • Document goals • Document patient education • Document a note • Manager orders
Prerequisite E-Learnings (1 hour, 15 minutes)
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
• INP061: Documenting Flowsheets • INP063: Nurse Writing Notes • INP065: Nurse Managing Orders • CLN058: Overview of a Navigator
PATIENT CARE TECHNICIAN INPATIENT INCLUDES: Acute Care, Longer Term Care and Rehab Patient Care Tech, Obstetrics Tech, Obstetrics PCT and Certified Nursing Assistants
52
Epic 2017 PCT Patient Care Tech / Certified Nursing Assistant 1000
Course Length: 3 hours
In this course, you will learn how to:
• Track patient assignments • Review the patient's chart • Use the Work List to review your tasks • Document vitals • Document intake and output • Document at end of shift
Prerequisite E-Learnings (25 minutes) • CLNINP001: Overview of Hyperspace in an
Inpatient Setting • CLN059: Reviewing the Chart INP060:
Overview of Patient assignments • INP061: Documenting in Flowsheets
INPATIENT QUALITY ASSURANCE INCLUDES: Abstractors, Managers, Patient Care Facilitators
Epic 2017 QUALITY 100
Course Length: 3 hours
In this course, you will learn how to:
• Document core measure data elements to gain an understanding of the full end to end workflow as a practicing patient care provider
• Review core measure • Use reports to identify patients with missing
documentation and plan of care
Prerequisite E-Learnings (1 hour, 10 minutes)
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
• MDINP103: EpicCare Inpatient: Finding Patient Information
• MDINP106: EpicCare Inpatient: Notes • MDINP107A: EpicCare Inpatient: Managing
Orders • MDINP107B: EpicCare Inpatient: Medication
Reconciliation • INP062: Administering Medications on the
MAR • RDR101: Introduction to Radar • RPT005: Run and Manage Reports
RESPIRATORY CARE PRACTITIONER INCLUDES: Respiratory Care Coordinators, Supervisors, Directors, Therapists
Epic 2017 RESPIRATORY 100
Course Length: 8 hours
In this course, you will learn how to:
• Track patient assignments and patient care tasks
• Review the patient’s chart • Document assessments • Enter and manage orders • Collect and result ABGs • Enter charges
Prerequisite E-Learnings (35 minutes)
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
• INP060: Overview of Patient Assignments • INP061: Documenting Flowsheets • INP062: Administering Medications on the
MAR • INP065: Nurse Managing Orders • INP066: Placing Hospital Charges
THERAPIST
INCLUDES: Acute Care, Longer Term Care and Rehab. OT/PT/SLP (Inpatient & Ambulatory) Epic 2017 THERAPY 100
Course Length: 7 hours
Prerequisite E-Learnings (35 minutes)
53
In this course, you will learn to:
• Schedule and find patients • Review a patient’s chart • Enter orders • Document care plans and education • Complete visits • Document a team conference • Document the 3 hour rule, FIM scoring,
MDS therapy minutes and GG • Entering G codes and KX modifier for
medical necessity • Tracking visit counts and Medicare therapy
cap dollar amounts • Communication Manager and letter
communication for POC certification • Linking encounters with episode of care
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
• CAD053: Overview of the Snapboard • CLN058: Overview of a Navigator • INP061: Documenting Flowsheets • INP062: Administering Medications on the
MAR • INP065: Nurse Managing Orders • INP066: Placing Hospital Charges • INP060: Overview of Patient Assignments • INP063: Nurse Writing Notes
INPATIENT COORDINATOR- UNIT SECRETARY (FOR OB UNIT SECRETARY- SEE STORK)
INCLUDES: Inpatient Acute Care, Longer Term Care Unit Secretaries and Rehab Unit Coordinators Epic 2017 UNIT SECRETARY 100
Course Length: 4 hours
In this course, you will learn how to:
• Track patients arriving to and leaving your unit
• Review the patient's chart • Discharge a patient • Enter charges for a patient
Prerequisite E-Learnings (35 minutes)
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
• INP060: Overview of Patient Assignments • INP065: Nurse Managing Orders • INP066: Placing Hospital Charges • ADT061: Overview of the Unit Manager • CAD053: Overview of the Snapboard
CLINICAL DOCUMENTATION- VIEW ONLY INCLUDES: QI Data Analysts, Therapy Aides, Research Associates, DVACO Care Coordinators and Analysts, Diet Clerks, and Radiation Therapy Physicists
Epic 2017 CLIN DOC VIEW ONLY 100
Course Length: 40 minutes
In this online course you will learn how to:
• Find patients and view patient’s charts, including both current and previous encounters
• Review orders • Use reports
Prerequisite E-Learnings (35 minutes)
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
• CLN059: Reviewing the Chart • INP065: Nurse Managing Orders • CLN058: Overview of a Navigator • RDR101: Introduction to Radar
CASE MANAGER- CLINICAL CARE COORDINATION INCLUDES: Care Coordinators, Social Workers
Epic 2017 CARE COORDINATION 100
Course Length: 5 hours
Prerequisite E-Learnings (45 minutes)
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
54
In this course, you learn how to:
• Find, review, and document patient information in the hospital, including assessments, care plans, and utilization review
• Communicate with payors • Update bed days • Place basic post-discharge DME orders • Place patients in continued care upon
discharge • Contribute to the After Visit Summary • Use reports
• INP060: Overview of Patient Assignments • INP064: Nurse Charting Tools • CLN058: Overview of a Navigator • INP061: Documenting in Flowsheets • RDR101: Introduction to Radar
LTC MDS COORDINATOR INCLUDES: Long Term Care MDS Coordinators, Nurse Managers, Coordinators and Administrators Epic 2017 MDS COORDINATOR 100
Course Length: 6 hours
In this course, you will learn how to:
• Arrive residents • Review resident information • Manage resident location in your SNF • Start and complete MDS Assessments • Export assessments to CMS • Document in care plans and patient
education • Document care assessments • Use reports • Track and document therapy minutes
Prerequisite E-Learnings (48 minutes)
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
• INP060: Overview of Patient Assignments • CLN059: Reviewing the Chart • INP061: Documenting in Flowsheets • INP064: Nurse Charting Tools • INP062: Administering Medications on the
MAR • INP063: Nurse Writing Notes • INP065: Nurse Managing Orders • RDR101: Introduction to Radar
LTC ACTIVITIES COORDINATOR- SPIRTUAL CARE- ART THERAPY INCLUDES: Chaplains, Spiritual Care Associates, Clinical Pastoral Educators, Art Therapists, Music Therapists, Activities Coordinators Epic 2017 SPIRITUAL CARE-ART THERAPY-ACTIVITIES COORDINATOR 100
Course Length: 2 hours
In this course, you will learn how to:
• Find your patients • Document care • Document in care plans and patient
education • Use In Basket for messages
Prerequisite E-Learnings (28 minutes)
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
• CLN058: Overview of a Navigator • INP061: Documenting in Flowsheets
CLINICAL LIAISON- BRYN MAWR REHAB INCLUDES: Bryn Mawr Rehab Clinical Liaisons, Bryn Mawr Rehab Patient Access Staff Epic 2017 REHAB CLINICAL LIAISON 100
Course Length: 2 hours
Prerequisite E-Learnings (28 minutes)
55
In this course, you will learn how to:
• Work with Patient Access and the admitting physician to create a BMR Preadmission encounter
• Complete a BMR Preadmission assessment • Route Preadmission assessment to the
physician • Notify Patient Access of anticipated
admission date
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
• CLN058: Overview of a Navigator • CINP065: Nurse Managing Orders • MD 108: Overview of In Basket
IP THERAPY ANCILLARY- BRYN MAWR REHAB WHEEL CHAIR TECH INCLUDES: Bryn Mawr Rehab Wheel Chair Technician Epic 2017 REHAB WHEEL CHAIR TECH 100
Course Length: 1 hour
In this course, you will learn how to:
• Find patients needing wheel chair modifications
• Acknowledge orders • Document chair specifications • Complete the order for a patient
Prerequisite E-Learnings (25 minutes)
• CLNINP001: Overview of Hyperspace in an Inpatient Setting
• INP061: Documenting in Flowsheets INP065: Nurse Managing Orders
CASE MANAGER- BRYN MAWR REHAB INCLUDES: Bryn Mawr Rehab Care Managers Epic 2017 REHAB CARE MANAGERS 100
Course Length: 1 hour
In this course, you will learn how to:
• Complete Team Conferences for Rehab patients
• Review case mix group and length of stay reports
Prerequisite Course (5 hours)
• Epic 2017 Care Coordination 100
PPS COORDINATOR- BRYN MAWR REHAB INCLUDES: Bryn Mawr Rehab Care Managers Epic 2017 CLR PPS Coordinator 100
Course Length: 2 hours
In this course, you will learn how to:
• Find patients and view patient’s charts • Review clinical documentation and IRF-PAI
reports. • Complete the IRF-PAI for Rehab Medicare
patients, in conjunction with the coders. • Submit IRF-PAI to UDS and document
acceptance.
Prerequisite Course (4 hours)
• Epic 2017 ACLN Ancillary Nurse 100
56
SLEEP LAB TECHNOLOGIST INCLUDES: Sleep Lab Technologists
Epic 2017 TECH Neurodx & Sleep Lab 100
Course Length: 2 hours
In this course, you will learn how to:
• Track patients with orders to your department utilizing the Technologist worklist
• Check in, Begin, End and Charge for exams
Prerequisite E-Learnings (35 minutes)
• CLNINP001: Overview of Hyperspace for Clinicians
• CAD053: Overview of the Snapboard • CLN058: Overview of the Navigator
NEUROLOGY TECHNOLOGIST- NEURODIAGNOSTICS INCLUDES: Neurodiagnostic Technologists
Epic 2017 TECH Neurodx & Sleep Lab 100
Course Length: 2 hours
In this course, you will learn how to:
• Track patients with orders to your department utilizing the Technologist worklist
• Check in, Begin, End and Charge for exams
Prerequisite E-Learnings (35 minutes)
• CLNINP001: Overview of Hyperspace for Clinicians
• CAD053: Overview of the Snapboard • CLN058: Overview of the Navigator
CARDIOLOGY TECHNOLOGIST INCLUDES: ECG Technologists
Epic 2017 ECG Tech 100
Course Length: 1 hour
In this course, you will learn how to:
• Find your patients using the Schedule and Patient Lists
• Release and complete orders and view Charges
No Prerequisite E-Learning
PULMONARY TECHNOLOGIST INCLUDES: Pulmonary Function Lab Technologists
Epic 2017 PFT Lab Tech 100
Course Length: 2 hours
In this course, you will learn how to:
• Track patients with PFT orders utilizing the Technologist worklist
• Begin, End and Charge for procedures • Print labels for ABGs • Collect specimens • Document med administration in the MAR
Prerequisite E-Learnings (35 minutes)
• CLNINP001: Overview of Hyperspace for Clinicians
• CAD053: Overview of the Snapboard • CLN058: Overview of the Navigator
Stork Labor and Delivery
57
OBSTETRICS INPATIENT NURSE INCLUDES: L & D Nurses, Nurse Managers, Administrative Coordinators, Clinical Educators
Epic 2017 L & D Nurse 100
Course Length: 8 hours
In this course, you will learn how to:
• Start your shift • Document assessments in flowsheets • Arrive scheduled appointments • Document both vaginal and C-section
deliveries • Document postpartum care • Document breast milk
Prerequisite E-Learnings (1 hour 10 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• INP060: Overview of Patient Assignments • CLN059: Reviewing the Chart • INP064: Nurse Charting Tools • INP061: Documenting in Flowsheets • INP062: Administering Medications on the
MAR • INP063: Nurse Writing Notes • INP066: Placing Hospital Charges • INP065: Nurses Managing Orders • OB001: Overview of the L&D Grease Board • OB002: Overview of the L&D Manager • OB003: Overview of the Results Console • OB004: Overview of the Delivery Summary
Epic 2017 L & D Nurse 200
Course Length: 6 hours
In this course you will:
• Learn how to document triage, and labor • Practice arriving a patient from the ED,
documenting multiples births, and attending the Delivery Summary
Prerequisite Course (8 hours)
• Epic 2017 L & D Nurse 100
IMPORTANT NOTE: These staff should also take the CLN Inpatient Nurse Manager 101 course: Nurse Managers, Administrative Coordinators, and Nursing Supervisors.
OBSTETRICS UNIT CLERK INCLUDES: L & D Unit Secretaries
Epic 2017 L & D Unit Clerk 100
Course Length: 5 hours
In this course, you will learn how to:
• Arrive, transfer, and triage patients • Schedule and arrive C-section and
procedure patients • Arrive a patient from the ED • Schedule and arrive an induction patient • File charges
Prerequisite E-Learnings (55 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• INP060: Overview of Patient Assignments • CLN059: Reviewing the Chart • INP066: Placing Hospital Charges • INP065: Nurses Managing Orders • OB001: Overview of the L&D Grease Board • OB002: Overview of the L&D Manager • OB003: Overview of the Results Console • OB004: Overview of the Delivery Summary
OBSTETRICS LACTATION CONSULTANT INCLUDES: Lactation Consultants
EPIC 2017 Lactation Consultant 100
Course Length: 4 hours
Prerequisite E-Learnings (50 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
58
In this course, you will learn how to:
• Identify patients who need a lactation consult
• Document lactation information in flow sheets
• Update care plans and patient education • Write a lactation note
• INP060: Overview of Patient Assignments • CLN059: Reviewing the Chart • INP064: Nurse Charting Tools • INP061: Documenting in Flowsheets • OB002: Overview of the L&D Manager
EpicCare Ambulatory CLINIC NURSE INCLUDES: Registered Nurses, Licensed Practice Nurses, Medical Assistants, Radiation Oncology Nurse
Epic 2017 Ambulatory Nurse 100
Course Length: 8 hours
In this course, you will learn how to:
• Identify and room patients • Place orders • Document encounters and results
At the end of this course you will practice the concepts learned.
Prerequisite E-Learnings (1 hour)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart • AMB022: Clinical Support Visit
(Recommended) • MYC003: Activating Patients for MyChart
(Recommended) • MYC005: Granting Proxy Access to MyChart
(Recommended) OBSTETRICS OUTPATIENT NURSE Includes: OB Nurse, OB Medical Assistant
Epic 2017 Obstetrics Nurse 100
Course Length: 8 hours
In this course, you will learn how to:
• Room a pregnant patient • Place orders • Result point of care tests • Document immunizations and facility
administered medications • Write notes • Manage In Basket
Prerequisite E-Learnings (55 minutes)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart • AMB022: Clinical Support Visit
(Recommended) • MYC003: Activating Patients for MyChart
(Recommended)
AMBULATORY CLINIC MANAGER INCLUDES: Ambulatory Clinic Managers
Epic 2017 Clinic Manager 100
Course Length: 2 hours
In this course, you will learn how to:
• Use Reporting Workbench to gather current information about your clinic
Prerequisite E-Learnings (20mins)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket
59
• Use advanced In Basket management tools to help improve efficiency in your clinic
HIM DEFICIENCY ANALYST- CLINIC INCLUDES: Deficiency Analysts
Epic 2017 Practice Managers Deficiency 100
Course Length: 2 hours
In this course, you will learn how to:
• Analyze documentation in the patient record • Create chart deficiency tracking
automatically • Monitoring deficiencies for completion
Prerequisite E-Learnings (20mins)
• HIM012: Automatic Deficiency Creation and Initial Analysis
• GEN006: Overview of Hyperspace for Revenue/Access
• HIM101: Accessing Worklists • MD108: Overview of In Basket • RPT005: Run and Manage Reports
PERINATAL TESTING CENTER INCLUDES: PTC nurses
Epic 2017 Perinatal Testing 100
Course Length: 8 hours
In this course, you will learn how to:
• Identify and room patients • Place orders • Document PTC encounters and results
Prerequisite E-Learnings (20mins)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart • AMB022: Clinical Support Visit
(Recommended)
CARDIAC / PULMONARY INCLUDES: Cardiac / Pulmonary Rehab Nurses
Epic 2017 Cardiac / Pulmonary Rehab
Course Length: 4 hours
In this course, you will learn how to:
• Identify and room patients • Document assessments on flowsheets • Complete orders
Prerequisite E-Learnings (20mins)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart • AMB022: Clinical Support Visit
(Recommended)
CLINIC NURSE - WOUND NURSE INCLUDES: Wound Nurses
Epic 2017 Wound Nurses
Course Length: 2 hours
In this course, you will learn how to:
• Identify and room patients • Document assessments on flowsheets • Complete orders
Prerequisite E-Learnings (20mins)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart
60
• AMB022: Clinical Support Visit (Recommended)
ANCILLARY AUDIOLOGIST INCLUDES: Audiologist, Speech Pathologists
Epic 2017 Audiologist
Course Length: 4 hours
In this course, you will learn how to:
• Identify and room patients • Document assessments on flowsheets • Complete orders
Prerequisite E-Learnings (20mins)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart • AMB022: Clinical Support Visit
(Recommended)
DIABETES MANAGMENT INCLUDES: Registered Nurses, Licensed Practice Nurses, Medical Assistants, Dieticians
Epic 2017 Ambulatory Diabetes Management
Course Length: 3 hours
In this course, you will learn how to:
• Identify and room patients • Place orders • Document encounters and results
At the end of this course you will practice the concepts learned.
Prerequisite E-Learnings (1 hour)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart • AMB022: Clinical Support Visit
(Recommended)
CARE MANAGEMENT INCLUDES: Ambulatory Care Managers
Epic 2017 Ambulatory Care Managers
Course Length: 3 hours
In this course, you will learn how to:
• Identify and room patients • Place orders • Document encounters and results
At the end of this course you will practice the concepts learned.
Prerequisite E-Learnings (1 hour)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart • AMB022: Clinical Support Visit
(Recommended)
61
SOCIAL WORK INCLUDES: Social Workers
Epic 2017 Ambulatory Social Workers
Course Length: 3 hours
In this course, you will learn how to:
• Identify and room patients • Place orders • Documenting a Note • Document encounters and results
At the end of this course you will practice the concepts learned.
Prerequisite E-Learnings (1 hour)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart • AMB022: Clinical Support Visit
(Recommended)
OPHTHALMOLOGY INCLUDES: Ophthalmology Technicians, Ophthalmology Physicians
Epic 2017 Ophthalmology 100
Course Length: 1 hours
In this course, you will learn how to:
• Finding patients on the schedule • Charging
At the end of this course you will practice the concepts learned.
Prerequisite E-Learnings (1 hour)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD103: Reviewing the Chart • MD108: Overview of In Basket
PSYCHOLOGIST INCLUDES: Psychologist
Epic 2017 Psychologist
Course Length: 8 hours
In this course, you will learn how to:
• Identify and room patients • Document assessments on flowsheets • Complete orders
Prerequisite E-Learnings (1 hour)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart • AMB022: Clinical Support Visit
(Recommended) • MYC003: Activating Patients for MyChart
(Recommended) • MYC005: Granting Proxy Access to
MyChart (Recommended)
Oncology BEACON OUTPATIENT NURSE
62
INCLUDES: Outpatient Chemotherapy Infusion Nurse Epic 2017 Beacon OP RN 100
Course Length: 12 hours
In this course, you will learn how to:
• Work through a chemotherapy infusion visit in Epic
• Cancel and defer treatment • Administer a patient's therapy plan
Prerequisite E-Learnings (1 hour)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart • MYC003: Activating MyChart • MYC005: Granting Proxy Access (MyChart) • ONC050: Overview Beacon Treatment Plans • ONC071: Overview Therapy Plans
Epic 2017 Beacon OP RN 200
Course Length: 4 hours
In this course, you will practice:
• Using the Synopsis report • Using Review Folders • Documenting home infusions • Documenting external treatment • Cumulative Dose Tracking • Ordering and Administering Blood (OP
setting)
Prerequisite Course (12 hours)
• Epic 2017 Beacon OP RN 100
BEACON INPATIENT NURSE INCLUDES: Inpatient Nurses on an Oncology unit
Epic 2017 Beacon IP RN 101
Course Length: 4 hours
In this course, you will learn:
• The basics of working through a chemotherapy infusion visit
• Provider options for when the patient does not meet treatment parameters
• Holding and canceling treatment
Prerequisite E-Learning (10 minutes)
• ONC050: Overview Beacon Treatment Plans Prerequisite Courses (16 hours)
• Epic 2017 CLN 100 • Epic 2017 CLN 200
CLINIC NURSE- RADIATION ONCOLOGY INCLUDES: Registered Nurses, Licensed Practice Nurses, Medical Assistants, Radiation Oncology Nurse
Epic 2017 Ambulatory Nurse 100
Course Length: 8 hours
In this course, you will learn how to:
• Identify and room patients • Place orders • Document encounters and results
At the end of this course you will practice the concepts learned.
Prerequisite E-Learnings (1 hour)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart • AMB022: Clinical Support Visit
(Recommended) • MYC003: Activating Patients for MyChart
(Recommended) • MYC005: Granting Proxy Access to MyChart
(Recommended)
63
BEACON NURSE NAVIGATOR INCLUDES: Nurse Navigators, Oncology Social Worker, Oncology Dietician, Music Therapist, Art Therapist
Epic 2017 Beacon Nurse Navigator 101
Course Length: 4 hours
In this course, you will:
• Receive an overview of staging, treatment plans and flowsheets.
• Learn to run reports • Review treatment summaries
Prerequisite E-Learnings (1 hour)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart • MYC003: Activating MyChart • MYC005: Granting Proxy Access (MyChart) • ONC050: Overview of Beacon Treatment
Plans • ONC071: Overview of Therapy Plans
WILLOW INPATIENT PHARMACIST INCLUDES: Pharmacists
Epic 2017 Beacon Pharmacist 101
Course Length: 7 hours
In this course, you will learn how to:
• Enter a course of Chemotherapy Treatment • Intervene on treatment plan orders • Prepare for upcoming chemotherapy doses
Prerequisite E-Learning (20 minutes)
• ONC050: Overview of Beacon Treatment Plan • ONC060: Beacon Cancer Staging • ONC070: Overview of Therapy Plans Prerequisite Courses (16 hours)
• Epic 2017 Pharmacist 100 • Epic 2017 Pharmacist 200
INTEGRATED RESEARCH COORDINATOR INCLUDES: Oncology/Cardiology Research coordinator
Epic 2017 Beacon Research Coordinator 200
Course Length: 4 hours
In this course, you will:
• Learn how to navigate the chart • Review Oncology and Cardiology reports • Telephone Encounter/InBasket tools • Practice how to assign a patient to a
research study • Practice how to assign a research protocol
to a patient for treatment
Prerequisite E-Learnings (1 hour)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • CLN051: Overview of Ordering • MD103: Reviewing the Chart • MYC003: Activating MyChart • MYC005: Granting Proxy Access (MyChart) • ONC050: Overview of Beacon Treatment
Plans • ONC071: Overview of Therapy Plans
BEACON TUMOR REGISTRAR INCLUDES: Tumor Registrar
Epic 2017 Beacon Tumor Registrar 200
Course Length: 1 hour
In this course, you will learn:
Prerequisite
64
• Navigating the Chart • How to run reports
Triage MLH AMB NON-CLINICAL SUPPORT- FRONT DESK STAFF INCLUDES: Front Desk staff for Triage Nurse
Epic 2017 NT Front Desk 100
Course Length: 1 hour
In this course, you will learn how to:
• Route a call message to triage nurses • Look up clinic and provider information for
patients
Prerequisite E-Learnings (1 hour)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • NT002: Managing First-Tier Calls • NT010: Triaging a Basic Clinical Call • NT011: Triaging a Complex Clinical Call
CLINIC NURSE- TRIAGE INCLUDES: Triage Nurse
Epic 2017 Triage Nurse 100
Course Length: 2 hours
In this course, you will learn how to:
• Document a triage call • Work through a protocol
Prerequisite E-Learnings (1 hour)
• CLNAMB001: Overview of Hyperspace in an Outpatient Setting
• MD108: Overview of In Basket • NT010: Triaging a Basic Clinical Call • NT011: Triaging a Complex Clinical Call
Transplant PHOENIX TRANSPLANT COORDINATOR INCLUDES: Transplant coordinator, transplant super user
Epic 2017 Transplant Coordinator 100
Course Length: 6 hours
In this course, you will learn:
• Documenting tasks on pre- and post-transplant patients as well as potential donors.
• Maintaining and organize your patient population through various tools and activities
• UNOS registry workflows • Building the referral patient’s chart
Prerequisite E-Learnings (35 minutes)
• INP060: Overview of Patient Assignments • INP064: Nurse Charting Tools • INP065: Nurses Managing Orders • TXP050: Reviewing Transplant Information in
the Patient Chart • TXP051: Exploring the Transplant Information
Activity • TXP052: Using Reporting Workbench for
Transplant Reporting • TXP053: Exploring the Committee Review
Encounter Epic 2017 Transplant Billing 100
Course Length: 2 hours
In this course, you will learn:
• Review charges and relate them to a transplant episode through account workqueues.
65
• Identify charges that will go to the Medicare Cost Report
• Review charges for accounts linked in error
PHOENIX CLINIC ASSISTANT- TRANSPLANT CARE TEAM INCLUDES: Social worker
Epic 2017 Transplant Care Team 100
Course Length: 2 hours
In this course, you will learn how to:
• Review transplant information • Document an evaluation visit • Participate in a committee review meeting
Prerequisite E-Learnings (20 minutes)
• TXP050: Reviewing Transplant Information in the Patient Chart
• TXP051: Exploring the Transplant Information Activity
• TXP052: Using Reporting Workbench for Transplant Reporting
• TXP053: Exploring the Committee Review Encounter
Outpatient Scheduling and Registration CANDENCE CENTRAL SCHEDULER- REGISTRATION & SCHEDULING STAFF INCLUDES: Front Desk Staff for physician practices and Central Schedulers
Epic 2017 Schegistration 100
Course Length: 8 hours
In this course you will learn how to:
• Log in and out • Look up patient records • Enter patient demographics • Create a new patient in the system • Enter guarantor accounts and coverage • Register & schedule a simple patient
appointment
Prerequisite E-Learnings (2 hours)
• GEN006: Overview of Hyperspace for Revenue and Access Products
• CAD050: Overview of the Appointment Desk • CAD052: Overview of Making an Appointment • CAD060: Interpreting Provider Schedules • CAD053: Overview of the Snapboard • PRE054: Overview of the Interactive Face
Sheet • PRE051: Overview of Registration in a
Hospital Setting • PRE052: Overview of Registration in a Clinic
Setting • PRE050: Overview of Work queues for
Access • CAD051: Overview of the Department
Appointments Report • CAD008: Report Setup • EBL006: Balancing Your Cash Drawer • MYC001: Overview of MyChart Patient Portal
- Recommended • MYC003: Activating Patients for MyChart -
Recommended • MYC007: Handling Appointments from
MyChart - Recommended • RFL001: Using Referrals In Epic –
Recommended
66
Epic 2017 Schegistration 200
Course Length: 4 hours
In this course, you will learn how to:
• Schedule a variety of complex appointments • Update registration information • Cancel/reschedule appointments • Follow-up on no show appointments • Update appointment statuses • Work various workqueues • Sign-in, check-in, and check-out a patient • Collect and refund copays • Balance out the cash drawer
Prerequisite Course (8 hours)
• CAD 100: Schegistration
MLHC MA SCHEDULING AND REGISTRATION INCLUDES: MLHC Medical Assistants
Epic 2017 MLHC Scheduling 150
Course Length: 4 hours
In this course you will learn how to:
• Log in and out • Look up patient records • Enter patient demographics • Create a new patient in the system • Enter guarantor accounts and coverage • Register & schedule a simple patient
appointment • Cancel/reschedule an appointment • Update registration • Follow up on ‘No Shows’ • Sign-in, check-in, and check-out a patient • Collect copays • Balance the cash drawer • Referrals Management
Prerequisite E-Learnings (2 hours)
• GEN006: Overview of Hyperspace for Revenue and Access Products
• CAD050: Overview of the Appointment Desk • CAD052: Overview of Making an Appointment • CAD060: Interpreting Provider Schedules • PRE054: Overview of the Interactive Face
Sheet • PRE051: Overview of Registration in a
Hospital Setting • PRE052: Overview of Registration in a Clinic
Setting • PRE050: Overview of Work queues for
Access • CAD051: Overview of the Department
Appointments Report • CAD008: Report Setup • EBL006: Balancing Your Cash Drawer • MYC001: Overview of MyChart Patient Portal
- Recommended • MYC003: Activating Patients for MyChart -
Recommended • MYC007: Handling Appointments from
MyChart - Recommended • RFL001: Using Referrals In Epic –
Recommended • RFL002: Create a Referral
67
Pharmacy WILLOW INPATIENT PHARMACIST INCLUDES: Staff Pharmacists, Clinical Pharmacists, Per Diem Pharmacists, Pharmacy System Administrators, Pharmacy Residents, Pharmacy Clinical Coordinators, Inpatient Pharmacy Coordinators, Pharmacy managers, Pharmacy Directors
Epic 2017 Pharmacist 100
Course Length: 8 hours
In this course, you will learn to:
• Verify orders including finding and verifying new orders, adjusting orders in verification, and intervening on inappropriate therapy
• Dispense and prepare medications in a number of contexts including verifying non-formulary medications and processing therapeutic interchanges
In addition, this class reviews nurse and provider workflows for medication reconciliation at admission and discharge
Prerequisite E-Learnings (1 hour 20 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• RX000: Introduction to Willow Inpatient • MDINP107B: EpicCare Inpatient:
Medication Reconciliation • MDINP107A: EpicCare Inpatient:
Modifying Orders • RX001: Verify Orders • RX003: Interruptions • INP062: Administering Medication on the
MAR • INP162: Documenting Scheduled,
Overdue, Missed, and Held Medications and Override Pulls (Barcoding)
Epic 2017 Pharmacist 200
Course Length: 8 hours
In this course, you will learn how to:
• Find and monitor patients using system lists and reports.
• Prepare medications in advance of surgery • Order and verifying TPN • Document pharmacy consults and patient
education
The second half of this course is a review of all previous material with hands on practice exercises.
Prerequisite Course (8 hours)
• Epic 2017 Pharmacist 100
Epic 2017 Beacon Pharmacist 101
Course Length: 7 hours
In this course, you will learn how to:
• Enter a course of Chemotherapy Treatment
• Intervene on treatment plan orders • Prepare for upcoming chemotherapy
doses
Prerequisite E-Learnings (20 min) • ONC050: Overview of Beacon Treatment
Plans • ONC060: Beacon Cancer Staging • ONC070: Overview of Therapy Plans
Prerequisite Courses (16 hours) • Epic 2017 Pharmacist 100 • Epic 2017 Pharmacist 200
WILLOW INPATIENT PHARMACY MANAGEMENT INCLUDES: Pharmacy Director, Pharmacy Managers, Inpatient Coordinators
Epic 2017 Pharmacy Manager 100 / 101
Course Length: 2 hours
Prerequisite Courses (23 hours)
68
In this course, you will learn:
• How medication charges are generated in Epic
• How to monitor charging abnormalities • How to use Reporting Workbench, Crystal,
and other reports to monitor and assess pharmacy operations
• Epic 2017 Pharmacist 100
• Epic 2017 Pharmacist 200
• Epic 2017 Beacon Pharmacist 101
WILLOW INPATIENT PHARMACY TECHNICIAN INCLUDES: Pharmacy Technicians, Per Diem Pharmacy Technicians, Pharmacy Technician Supervisors, Pharmacy Inventory Control Coordinators
Epic 2017 Pharmacy Technician 100
Course Length: 4 hours
In this course, you will learn to:
• Use Epic for dispensing, compounding and repackaging, crediting, and bulk charging medications
Prerequisite E-Learnings (25 minutes)
• CLININP001: Overview of Hyperspace for Inpatient Clinicians
• RX003: Interruptions
Radiology RADIOLOGY TECHNOLOGIST – NON-INVASIVE INCLUDES: All non-invasive technologists / Tech Aids except Breast Imaging area Epic 2017 Radiology Technologist Non-Invasive 100
Course Length: 8 hours
In this course, you will learn to: • Add on a patient • Begin/End an Imaging Exam • Perform exams with and without contrast • Correct exam errors
Prerequisite E-Learnings (20 minutes) • CLNAMB001: Overview of Hyperspace in an
Outpatient Setting • CAR050: Overview of Report Settings • RAD051: Introduction to Ancillary Orders
RADIOLOGY TECHNOLOGIST - INVASIVE INCLUDES: All invasive technologists / Tech Aids except Breast Imaging area Epic 2017 Radiology Technologist Invasive 100
Course Length: 8 hours
In this course, you will learn to: • Add on a patient • Begin/End an Imaging Exam • Perform exams with and without contrast • Correct exam errors
Prerequisite E-Learnings (20 minutes) • CLNAMB001: Overview of Hyperspace in an
Outpatient Setting • CAR050: Overview of Report Settings • RAD051: Introduction to Ancillary Orders
69
RADIOLOGY BREAST IMAGING COORDINATOR INCLUDES: Breast Imaging Coordinators Epic 2017 Radiology Breast Imaging Coordinator 100
Course Length: 8 hours
In this course, you will learn to:
• Document an exam assessment • Use the dashboards • Correct studies • Document patient follow up • Work with patient letters • Generate statistics • Use In Basket messaging
Prerequisites E-Learnings (1 hour, 5 minutes) • CLNAMB001: Overview of Hyperspace in an
Outpatient Setting • CAR050: Overview of Report Settings • RAD051: Introduction to Ancillary Orders • RAD056: Overview of the Manager Reporting
Dashboard • RAD150: Breast Imaging Coordination
Workflows • RAD400: Reporting on MQSA Statistics in
Hyperspace
Prerequisites Course (8 hours) • Epic 2017 Radiology Breast Imaging
Technologist 100
RADIOLOGY BREAST IMAGING TECHNOLOGIST INCLUDES: Breast Imaging Technologists and Tech Aids Epic 2017 Radiology Breast Imaging Technologist 100
Course Length: 8 hours
In this course, you will learn to:
• Add on a patient • Begin/End an Imaging Exam • Perform exams with and without contrast • Correct exam errors
Prerequisites E-Learnings (30 minutes) • CLNAMB001: Overview of Hyperspace in an
Outpatient Setting • CAR050: Overview of Report Settings • RAD051: Introduction to Ancillary Orders
RADIOLOGY FRONT DESK- INTERVENTIONAL RADIOLOGY COORDINATOR INCLUDES: Interventional Radiology Coordinators Epic 2017 Interventional Radiology Coordinator 100
Course Length: 8 hours
In this course, you will learn to:
• Schedule radiology appointments • Use the Ancillary Orders function • Enter imaging orders • Cancel an appointment • Reschedule an appointment • Check in an appointment • Work with reports
Prerequisites E-Learnings (25 minutes) • PCB001: PC Basics • GEN006: Overview of Hyperspace for
Revenue and Access Products • CAR050: Overview of Report Settings • RAD051: Introduction to Ancillary Orders • CAD053: Overview of the Snapboard
Prerequisites Courses (8 hours) • Epic 2017 Schegistration 100
70
RADIOLOGY NURSE INCLUDES: Nurses working in Radiology areas Epic 2017 Radiology Nurse 100
Course Length: 8 hours
In this course, you will learn to:
• Document phone call tracking • Use the nurse navigator and nurse narrator • Complete pre-procedure, intra-procedure,
and post-procedure documentation.
Prerequisites E-Learnings (30 minutes) • CLNINP001: Overview of Hyperspace for
Inpatient Clinicians • CLNAMB001: Overview of Hyperspace in an
Outpatient Setting • RAD053: Overview of the Narrator • CAR050: Overview of Report Settings • CAR058: Overview of the Navigator
RADIOLOGY MANAGER INCLUDES: Directors, Managers and Supervisors in Radiology Areas Epic 2017 Radiology Manager 100
Course Length: 8 hours
In this course, you will learn how to:
• Work with dashboards • Capture charges • Manage reports • Document imaging exams • Correct exams • Resolve incomplete work • Generate department statistics
Prerequisites E-Learnings (1 hour) • CLNAMB001: Overview of Hyperspace in an
Outpatient Setting • RAD056: Overview of the Manager Reporting
Dashboard • RAD450: Overview of Charge Capture
Workflows • RPT005: Run and Manage Reports
Surgical Services OPTIME SCHEDULER- SURGERY INCLUDES: OR Managers, Charge Nurses, Unit Secretaries, Schedulers
Epic 2017 Surgery Scheduler 100
Course Length: 5 hours
In this course, you will learn to:
• Create case requests • Schedule • Manage schedules • Copy past cases • Release blocks • Customize the schedule
Prerequisites E-Learnings (50 minutes) • CLNINP001: Overview of Hyperspace for
Inpatient Clinicians • OR053: Overview of the Schedule • OR103: Case Creation and Scheduling • MD108: Overview of In Basket • OR160A: Assigning Staff and Resources, Part
1 • OR160B: Assigning Staff and Resources, Part
2
OPTIME CHARGE POST INCLUDES: OR Charge Posters, OR Managers, Charge Nurses, Unit Secretaries
Epic 2017 Charge Poster 100
Course Length: 3 hours
Prerequisite E-Learnings (20 minutes)
• CLN058: Overview of a Navigator
71
In this course, you will learn to:
• Find patients • Review documentation • Post logs • Understand warnings • Document addendums • Use reports
Charge posters should participate in Parallel Charge Testing.
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• OR170: Capturing Charges in OpTime
OPTIME MANAGER INCLUDES: OR Directors, OR Managers
Epic 2017 OR Manager 100
Course Length: 4 hours
In this course, you will learn to:
• Run reports from the dashboard • Customize, refine, and organize reports • Building block in the schedule • Release blocks manually • Creating your own reports
Prerequisite E-Learnings (35 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• OR052: Overview of an OpTime Dashboard • RPT001: Overview of Reporting and
Reporting Tools • OR170: Capturing Charges in OpTime Prerequisite Courses (2 hours)
• Charge Poster 100 OPTIME PREFERENCE CARD BUILDER INCLUDES: Preference Card Builders
Epic 2017 Preference Card Builder 100
Course Length: 4 hours
In this course, you will learn to:
• Review preference card contents • Create new preference cards by copying • Update an existing preference card
You will participate in preference card validation to review production preference cards for accuracy and create and update existing cards.
Prerequisite E-Learnings (20 minutes) • CLNINP001: Overview of Hyperspace for
Inpatient Clinicians • OR055: Overview of Preference Cards • MD108: Overview of In Basket • OR053: Overview of the Schedule
OPTIME PAT NURSE INCLUDES: PAT RN’s, PAT NP’s
Epic 2017 PAT Nurse 100
Course Length: 3 hours
In this course, you will learn to:
• Document tasks relevant to PAT nurses, including a PAT phone call, scheduling a PAT appointment over the phone, and PAT appointment documentation.
Prerequisite E-Learnings (1 hour, 10 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• CLN058: Overview of a Navigator • OR050: Overview of Finding Patients on the
Status Board • CLN051: Overview of Ordering • CLN059: Reviewing the Chart • INP061: Documenting in Flowsheets
72
• Document more complex PAT workflows, including creating a walk-in appointment, placing ad hoc orders, and documenting a PAT call for non-surgical procedures
• OR126: Vitals and Patient Assessments in a Navigator
• OR127: Pre-op Phone Call
PRE-OP/PHASE II NURSE INCLUDES: Pre-Op and Discharge Nurses
Epic 2017 Pre-op/Phase II Nurse 100
Course Length: 7 hours
In this course, you will learn to:
• Document pre-procedure and post-procedure care, including lines, vitals, orders, verification, discharge and post-op phone call instructions
• Document more complex pre-procedure documentation, including patient movement, pre-op phone calls, and advanced medication documentation
• Document more complex phase II documentation, including, patient movement and patient education
Prerequisite E-Learnings (1 hour, 5 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• CLN058: Overview of a Navigator • OR110: Overview of Finding Patients and
Begin Charting • CLN051: Overview of Ordering • CLN059: Reviewing the Chart • INP061: Documenting in Flowsheets • OR126: Vitals and Patient Assessments in a
Navigator • INP062: Medications on the MAR • OR127: Pre-op Phone Call
OPTIME INTRA-OP NURSE INCLUDES: Intra-Op Nurses
Epic 2017 Intra-op Nurse 100
Course Length: 5 hours
In this course, you will learn to:
• Document tasks relevant to intra-operative nurses, including documentation completed while setting up the operating room and while the patient is undergoing a surgery.
• Document more complex intra-procedure workflows, including patient movement, procedure delays, and line documentation
Prerequisite E-Learnings (1 hour, 15 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• CLN058: Overview of a Navigator • OR050: Overview of Finding Patients on the
Status Board • OR051: Overview of OpTime Events • CLN051: Overview of Ordering • INP061: Documenting in Flowsheets • INP062: Administering Mediations on the
MAR • OR126: Vitals and Patient Assessments in a
Navigator • OR144: Documenting Intraoperative
medication Administrations RECOVERY NURSE- PACU INCLUDES: Recovery Room Nurses
Epic 2017 PACU Nurse 100
Course Length: 6 hours
In this course, you will learn to:
• Document tasks relevant to postoperative nurses in the PACU area, including
Prerequisite E-Learnings (1 hour, 15 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians (10 min)
• CLN058: Overview of a Navigator • OR050: Overview of Finding Patients on the
Status Board
73
monitoring, attaching devices, and orders management
• Document more complex PACU workflows including patient movement, override pulls, and advanced medication documentation
• OR051: Overview of OpTime Events • INP061: Documenting in Flowsheets • INP062: Administering Medications on the
MAR • OR126: Vitals and Patient Assessments in a
Navigator • INP160: Documenting LDAs, IV Fluids, and
Medication Drips • INP162: Documenting Scheduled, Overdue,
Missed, and Held Medications and Override Pulls (Barcoding)
• INP163: Validating Monitor Data OPTIME GI NURSE- ENDOSCOPY INCLUDES: Endoscopy Nurses
Epic 2017 ENDO Nurse 100
Course Length: 7 hours
In this course, you will learn to:
• Complete pre-procedure tasks of arrival documentation, orders, lines, medication administration, and assessments
• Complete intra-procedure documentation of events, staff, medications, supplies, equipment, implants, and chart verification
• Complete post-op documentation including post-procedure flowsheets and discharging the patient
Prerequisite E-Learnings (1 hour 10 minutes)
• CLNINP001: Overview of Hyperspace for Inpatient Clinicians
• CLN058: Overview of a Navigator • OR110: Overview of Finding Patients and
Begin Charting • OR051: Overview of OpTime Events • CLN051: Overview of Ordering • CLN059: Reviewing the Chart • INP061: Documenting in Flowsheets • INP062: Administering Medications on the
MAR • OR126: Vitals and Patient Assessments in a
Navigator • OR127: Pre-op Phone Call
Epic 2017 ENDO Nurse 200
Course Length: 3 hours
In this course, you will:
• Practice updating procedures • Manage preference cards • Practice advanced medication
administration • Documenting specimens • Document canceled procedures and delays • Document patient education • Document patient movement • Document placing intra-procedure orders • Document non-chemo infusions • Schedule add-on cases
Prerequisite Course ( 7 hours)
• Epic 2017 ENDO Nurse 100
OPTIME PERFUSIONIST INCLUDES: Perfusionists, Perfusion Charge Posters
Epic 2017 Perfusion 100 Prerequisite E-Learnings (1 hour, 6 minutes)
• ANE001: Intro to Anesthesia Pre-Procedure
74
Course Length: 4 hours
In this course, you will learn:
• Documentation tasks relevant to perfusion in the OR
• ANE002: Intro to Anesthesia Intra-Procedure • ANE003: Intro to Anesthesia Post-Procedure • OR050: Overview of Finding Patients on the
Status Board • MD100: Overview of Hyperspace • MD107: Intro to Orders • MD108: Overview of In-Basket