Integrated Data Entry
Application System!
Swiss Post Solutions Vietnam IDEAS – When data goes digital
Content
! Swiss Post Solutions Vietnam
! IDEAS improves your Data Entry Process
! Pay-per-Use System
! Specification & Support
Swiss Post Solutions Vietnam, IDEAS Presentation 2014 2
!
•" February 2004 Establishment!
•" Business Process Outsourcing Main Business!
•" Europe, Asia and America Customers!
•" Ho Chi Minh City and Can Tho City, Vietnam Locations!
•" >1200 qualified employees, operating 24/7, 365 days!Staff!
•" ISO/IEC 27001:2005 , German Data Protection Act (BDSG)!
•" ISO 9001:2008, CMMI-3 Competencies!
SPS Vietnam: the leading BPO Provider in Vietnam!
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Document Processing!
Network Operations!
Data !Entry!
Software Development!
Press !Clipping!
Software Data Image Processing!
SPS Vietnam: Offering a wide range of services !
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Content
! Swiss Post Solutions Vietnam
! IDEAS improves your Data Entry Process
! Pay-per-Use System
! Specification & Support
Swiss Post Solutions Vietnam, IDEAS Presentation 2014 5
!"Advanced Operational mode: ! Combination of High Technology & Manual Process
Flexible and Universal Modules !"Maximum level of Security:!
!Trenching Concept ! !" Pay-per-Use System: !
!Transparency and Cost Effectiveness!
IDEAS is an Integrated Data Entry Application System for Document Processing, to transform documents of any structure to digital format
Advanced Operational
Mode!
Security! Pay-per-Use!
Advanced Operational
Mode
Pay-per-
!What’s ?
!What’s ?
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Data Export!7
2
3
6
4 5
Documents Classification!
Data Recognition! Verification!
Quality Control!
Documents Input!1
Scanning!
Data Entry!
Typical Data Entry process!
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Documents Input
Documents Classification
Data Recognition
Data Entry
Verification
Quality Control
Data Export
1
2
3
7
4
6
5
+
Typical Data Entry process!
Workflow Design
Captured Area Definition
Reference Database
Live Monitoring
Extra Integration
Additionally, IDEAS offers:!
MAXIMUM SECURITY
PAY PER USE
IDEAS improves your Data Entry process!
Swiss Post Solutions Vietnam, IDEAS Presentation 2014 8
FTP/SFTP/Local network…!
Download and Import!
Secure GPG encryption!
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Storage for processing!
Scanning!-" TIFF!-" PDF!-" JPG/JPEG!-" GIF/BMP/
PNG
Documents Input Compatible with multiple data formats and sources !
Form A
Form D
Form B
Form C
Form F
Form E
Automatic Classification!
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Download & Import!
Storage for processing!
Documents Classification Processing different form types simultaneously!
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Documents are classified by information extracted from:
!TIFF Tags
TIFF Tags contain the image data and image information
!Field
Field is the defined area which contains a value
!Batch Name!
Batch is a number of files, sorted by time, amount, collection, etc.
Batch Name
Tags!
+91 xxxxxx " Group : India!
+84 xxxxxx " Group: Vietnam!
For example: Documents are classified into location groups by phone number
Documents Classification On-the-fly Documents Identification & Sorting !
1D Barcode!Checkboxes (OMR)!
Multi-Dimensional
Barcode!
Characters! (OCR)!
IDEAS is compatible with the most advanced technologies of data recognition:
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Automatic Data Recognition Minimizing manual Data Entry !
Data Entry Self-definition of your own workflow!
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Simple workflow
Expanded workflow
Documents Input Classification Verification Data
Recognition Data Entry Data Export Extra Quality Control
- Yellow masks are used to define captured areas - OCR, Barcode, Data Matrix reader engines…are utilized for auto data recognition - Additional settings are available at the right side menu
Data Entry Easy Design of captured-area !
!!!!
Patient’s name!
!
Data Entry Maximum data protection with Trenching Concept !
!!!!
Diagnosis!
Patient’s name!
Hospital!
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Offshore!
Nearshore!
Owner’s location!
Step 1: !De-composing
Hospital!
Patient’s name!
Hospital!
Diagnosis!
Step 2: !Processing
Step 3: !Re-composing
Diagnosis!
Onshore!
Confidential Document!
Confidential !Data!
Owner’s location!
Automatic! Download & Import
Form Classification
Data Recognition
Automatic! Verification
Quality Control
Export & Upload
Manual!!
Capturing
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Data Entry Technology + Manual Process = High Efficiency !
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
- Different layouts for data capture can be generated - Auto recognized data such as Barcode, Data Matrix…are available for checking
Data Entry Technology + Manual Process = High Efficiency !
Data Entry Reference Database - Reducing literal and logical errors!
Public Address & Telephone Book!
Reference Database!
Appropriate values are returned from database Keywords input
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Data Entry Multiple languages capturing !
Verification of Data Capture: !Process of automatic comparison of “Data 1” and “Data 2” Capture, and Correction if there is a difference
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Verification Minimizing Error Rates of captured data !
OMR correction:!Manual comparison of OMR- Recognized Data with original data, and Correction if there is a difference
Documents Input Classification Verification Data
Recognition Data Entry Data Export Extra Quality Control
-"OMR recognized the box as checked - Verification step identifies the mistake and adjusts result as unchecked
Verification Minimizing Error Rates of captured data
Low quality Documents Handling:!Documents which are considered low-quality (uncategorized forms, unrecognized data, invalid forms…) would be checked, confirmed or sent back to previous processing steps
Documents Input Classification Verification Data
Recognition Data Entry Data Export Extra Quality Control
Verification Minimizing Error Rates of captured data !
Quality Control Measurement of Data Accuracy!
Quality Control Settings Quality Check Quality Approval
Quality Control Reports
Quality Control Process!
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
-" The main principle of Quality Control is Assuring and Improving production process.
-" Quality Control function does not point out the mistake, but reports about the Error Rate for further comprehensive improvement.
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Quality Control Measurement of Data Accuracy !
Process!
FTP/SFTP/Local network…!
Export! Upload!
Target location!
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Data Export Generating Outgoing Data in different formats !
Extra Features Monitor Functions for easier Project Management!
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Efficiency of Workflow!
Project!
Data Recognition!
Export!
Upload!
Task Assignment!
Download & Import!
Form Recognition!
Monitor!
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Extra Features Monitor Functions for easier Project Management !
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Extra Features Monitor Functions for easier Project Management !
Extra Features Easy-to-use Interface – enables intuitive and fast working processes!
Documents Input Classification Verification Data
Recognition Data Entry Data Export Others Quality Control
Content
! Swiss Post Solutions Vietnam
! IDEAS improves your Data Entry Process
! Pay-per-Use System
! Specification & Support
Swiss Post Solutions Vietnam, IDEAS Presentation 2014 30
!
Pay-Per-Use!
Price depends on number of captured data!
What you get!
- Reduction of high initial investments - Simple and fast implementation - Transparency
Pay-per-Use
Pay-per-Use Transparent and Client-oriented System !
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Trial!
Limited by number of points
License Packages !
Standard number of points
Standard price
Customized number of points
Customized price
Points for Testing and Training are free in the License Packages
Pay-per-Use
Pay-per-Use License Package !
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Form Element (FE)! Point per FE!
1. Hand-written characters (requires manual input)
2. Check box (auto-recognized by OMR)
3. Printed characters (auto-recognized by OCR)
Pay-per-Use
2
1 3
NOTE:!1. Hand-written characters 2. Check box 3. Printed characters
Pay-per-Use License Concept !
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Benefits of IDEAS!
Improved EFFICIENCY! !Maximum ACCURACY!SECURITY!!High FLEXIBILITY
-" Manual Processing is combined with Advanced Technologies such as OCR, OMR
-" Universal platform can be adjusted to any form type and processing mode
-" Reference databases significantly reduce typographical and logical errors
-" All major formats of input and output data are supported
-" Data Entry is performed in almost all languages of incoming documents
+ =
Trenching Concept
Pay-per-Use System
Minimum investments in Software
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Content
! Swiss Post Solutions Vietnam
! IDEAS improves your Data Entry Process
! Pay-per-Use System
! Specification & Support
Swiss Post Solutions Vietnam, IDEAS Presentation 2014 35
Operating System!•" Microsoft Windows or Linux
Processor!•" Intel or AMD
Database !•" PostgreSQL or Microsoft SQL
Specifications !
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IDEAS offers a 1 year FREE Support and Maintenance package of:
#" Full Installation and Guidance
#" Online/Offline Training with Expert team
#" Software Updates, covering latest edition and features
#" 24/7 Helpdesk Support
Support !
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… key to the Business Success!
PAY-PER-USE SECURITY
FLEXIBILITY EFFICIENCY
IDEAS!
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Thank you for your attention!
Swiss Post Solutions Ltd. Saigon ICT Tower Quang Trung Software City District 12 Ho Chi Minh City, Vietnam Phone +84 8 3715 5359 Email [email protected] www.spsvietnam.vn