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• All!paperwork/Payment!as!to!be!turned!in!by!2:30pm!on!the!day!of!the!deadline.!!• All!forms!and!freight!(if!applicable)!must!be!received!by!the!deadline!to!insure!advanced!prices.!!• On!the!payment!formEAll!of!our!rentals!and!services!has!9%!tax!added!to!it.!When!you!fill!out!the!

payment!form!please!make!sure!you!add!tax!to!the!subtotal!of!all!forms.!You!must!fill!out!credit!card!information!and!sign!the!form.!Otherwise!it!is!not!an!authorized!purchase,!we!will!not!process!payment!and!the!order!will!not!be!filled.!Once!the!show!is!completed!all!credit!card!info!is!disposed!of.!!

• Any!orders!placed!at!the!show!(extra!tables,!chairs,!labor)!will!be!billed!to!the!credit!card!on!file!and!receipts!will!be!emailed!over.!!

• Freight!Forms!must!include!freight!weight.!We!charge!in!increments!of!100lbs.!!• Return'freight'must'have'return'label'attached'to'the'freight'when'the'show'is'over'and'the'

exhibitor'is'responsible'for'scheduling'a'pick'up'from'our'warehouse'the'following'business'day.'An!improper!paperwork!fee!will!be!applied!to!the!credit!card!on!file!if!this!is!not!done.!Any!freight!not!picked!up!within!30!days!will!result!in!a!$10.00!a!month!storage!fee.!After!270!days!any!freight!left!will!be!disposed!of.!!Any!freight!that!is!scheduled!to!be!picked!up!at!the!convention!center!and!has!not!been!picked!up!on!site!by!the!time!our!crews!leave,!will!be!force!shipped!back!to!our!warehouse,!per!the!convention!center.!(We!cannot!leave!anything!and!the!center!will!not!handle!freight)!In!this!case!you!will!be!charged!for!the!return!freight!at!floor!order!price!and!improper!paperwork.!If!we!receive!more!than!2!shipments!from!the!same!exhibitor!a!$10.00!charge!will!be!added!per!shipment.!

• Shipping'and'Receiving'hours'are'Mon=Fri'8am=3pm.''• Any!invoicing!questions!and!concerns!must!be!submitted!15!days!after!show!ends.!!• If!you!have!any!questions!please!call!Amanda!at!(501)376E9114.!• If!applicable!forms!are!not!completely!filled!out!(for!freight!weight!crated,!special!handling),!shipping!

labels!are!not!done,!the!vendor!packet/payment!is!not!received!before!freight!arrives!at!our!warehouse,!or!if!calls/emails!have!to!be!made!to!clarify!forms!or!pickups!ect.,!there!will!be!an!improper!paperwork!charge.!

• All!credit!card!payments!will!receive!a!1.5%!processing!fee.!!

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• Please!sign!and!date!stating!you!have!read!Southwest!Design!and!Displays!Policies,!and!send!in!with!your!packet.!!

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