Student Health Services
• Services Provided
• Where We Are Located
• Student Health Fee
• Insurance Requirements
• Immunization Requirements
• Student/Patient Privacy
• New Student Checklist
Overview
Our Services
Main Campus
Primary Care Gastroenterology*
Women’s Health Orthopedics*
Allergy and Travel Clinic Physical Therapy
Dentistry*
Nutrition Counseling
Pharmacy
Laboratory & X- Ray
Health Education and Wellness Outreach
Centennial Campus
Primary Care
Physical Therapy
Nutrition Counseling
Dentistry*
*Specialty Clinics offered by Raleigh area providers
Our Services
Our Staff
• Medical Doctors
• Nurse Practitioners
• Physician Assistants
• Nurses
• Pharmacists
• Pharmacy Techs
• Physical Therapists
• Lab Techs
• X-Ray Techs
• Registered Dietitians
• Health Educators
• Administrators
• Support Staff
Our Staff
MAIN CAMPUS
LOCATION:
All Services
CENTENNIAL
LOCATION:
Wolf Ridge, Plaza Hall
Primary Care,
Physical Therapy,
Nutrition Counseling,
Dentistry
HOURS:
Fall & SpringM,W,TH,F 8:00-5:00
TUES 9:00-5:00
SAT 9:00-12:00
SummerM,W,TH,F 8:00-5:00
TUES 9:00-5:00
SAT Closed
AFTER HOURS:
A nurse advice line is
available by calling our
main number
919.515.2563
APPOINTMENTS
Via HealthyPackPortal
Calling 919.515.2563
Walking In
Appropriate, Affordable, Accessible, High Quality Healthcare
Access To Care
You will see two charges from Student Health on the tuition and fees statement:
• The Student Health Fee: All students pay this fee
• Part of the tuition and fees package
• Covers most routine office visits, public health initiatives and responses on
campus.
• Student Health Insurance Plan Charge: This insurance is optional but all
UNC System students are required to have health insurance while enrolled in
classes. • Students can purchase the optional University Sponsored Health Plan, Student Blue,
provided by Blue Cross Blue Shield.
• Students can remain on a current health insurance plan or choose to purchase other coverage.
Access To Care
Insurance Requirement
Remain on Existing Plan or
purchase other coverage
There are two options for student coverage. Action MUST be taken:
Complete a waiver via
online EVERY semester
Receive Reimbursement
Spring 2020 waive/enroll deadline is January 31st
Coverage Provided by Student Blue
Enroll into SHIP
online EVERY semester
Insurance Card will arrive
within 2 weeks
Insurance Requirement
Insurance & Billing
Insurance
• Student Health is in-network with Student Blue,
most Aetna, Blue Cross and Blue Shield, Cigna
and United Healthcare plans
• Student Blue benefits can be found online
• Student Blue plan runs:
Spring: 1/1/20 - 7/31/20
Billing
• Charges not covered by the health fee will be submitted to insurance
plan (if information is on file)
• Charges are moved to the students account after 30 days
Insurance and Billing
Talking to Your Student About Insurance Benefits
1. Call your insurance carrier to make sure Student Health is in
network with your plan
2. Have your student take a picture of all their insurance cards
3. Educate your student on your insurance plan
• Co-pays
• Deductible
• Contracted with most insurance plans
• Copays for prescriptions will be the
same as going off campus or less
depending on the medication
• Affordable over-the-counter medications
• Other items include contact lens
solution, sunscreen, heating pads,
thermometers and much more
Pharmacy
Immunization Requirement
Students are required by North Carolina Public Health Law to provide proof of
immunizations within 30 days of registration of classes.
3 Steps to Compliance - All Steps are Completed on the HealthyPack Portal
1. Upload completed Immunization Record (Accepted forms of documentation are
available on our website)
2. Enter dates immunizations were received on Immunizations tab
3. Complete required TB Questionnaire and the Health History Form
Check HealthyPack Portal secure messages periodically for notes about missing
documentation or clearance.
Student Privacy & Access to Patient Information
•Students over the age of 18 are protected under the Federal Health Insurance
Portability and Accountability Act (HIPAA)
•Regulations require that students age 18 or older sign a release form in order for any
health care information as well as billing information from Student Health to be shared
with parents or guardians. Students can complete this form and drop it off at Student
Health at any time. (Form found on HealthyPack Portal under “Forms” tab)
• For students under the age of 18, a parent or guardian will need to complete a
“Consent to Treat (Under 18) form. This form can be found on the HealthyPack Portal
under “Forms” and then uploaded under the “Upload” option.
HealthyPack Portal
NC State Health History Form *
SHS Orientation Checklist
For Insurance Compliance
• Enroll or waive the Student Health Insurance Plan by January 31st
• Get a copy of your insurance card before arriving to campus (hard copy or picture)
For Immunization Compliance
• Upload immunization documentation to Student Health Services, via the HealthyPack Portal, within 30 days of
registration of classes
• Use the HealthyPack Portal to enter immunization dates
• Complete TB questionnaire and Health History Form online via the HealthyPackPortal
General Student Health
• Transfer your prescriptions to the Student Health Pharmacy by calling 919.515.5040
• Get your flu shot at one of our clinics on campus
• Follow us on social media for important date reminders, health tips and outreach events
STUDENT HEALTH SERVICES
Student Health Services-Main Campus
2815 Cates Avenue Raleigh, NC 27695
Student Health Services- Centennial
1940 Entrepreneur Drive Raleigh, NC 27606
Website: www.healthypack.dasa.ncsu.edu
HealthyPack Portal: Https://sso.medicatconnect.com
Phone: 919.515.2563