Download - Stage 6 building winning teams
Stage 6Building Winning Teams
60 minutes
bsharp The Winners’ WayMake winning a habit.
The Winner’s WaySTAGE 1 – Introductions & Ice-Breakers: 45 minutes • Introduce your neighbor • Visualize 3 years
STAGE 2 – The Winner’s Mind set: 50 minute session, 10 minute summary• SMATE
STAGE 3 –A Bias for Action50 minute session, 10 minute summary• Setting great personal goals• A Bias for Action
Zone 1: Personal ZoneWinning within yourself2 hours, 30 minutes
Zone 2: Team ZoneWinning with teams
3 hours, 30 minutes
STAGE 4 – Where are you: FIRO B : 90 minute session• Explanation• Questionnaire, Interpretation, Actions
STAGE 5 –Leadership Traits50 minutes session, 10 minutes summary• HIT GRID
STAGE 6 –Building Winning Teams50 minutes session, 10 minute summary• Winning teams• Team Evolution
STAGE 7 – Change Agent30 minute team session• Identify key problem• Present recommendations
STAGE 8 – Summary30 minutes team session• Our learning today• Next Steps
Zone 3: Org ZoneWinning for SPS
1 hour
Building Great Teams • Great Teams
• Climbing the summit
TOGETHER EVERYONE ACHIEVES MORE
Team DefinitionA team is :
… any group of people
… organized to work together cooperatively
… to meet the needs of their customers
… by accomplishing a purpose and goals.
Great Teams• Clear purpose• Roles, Goals and work assignments
• Open Communication:• Informal, listening environment
• Civilized Disagreement, • “Disagree and commit”
• Shared Leadership
• Strong Trust
Ineffective Teams• Difficult describing mission• Big talk no communication • Disagreements public; Low Trust
• No decision making process• No role clarity • Other orgs do not cooperate
Key QuestionsDo I.. . • ... give and take? • ... respect deadlines? • ... have a secondary agenda? • ... procrastinate? • ... speak up too late? • ... talk upfront or in the back? • ... trust others with my success? • ... support my team…
TOGETHER EVERYONE ACHIEVES MORE
Balance your role Leader - ManagerLeader
Build your team Create team goal
understanding“Why are we together?”
Stress effective communications
Be a working member Hold everyone accountable
Manager
Maintain operations Strive for consistency of
action Stay focused on the goal
Evaluate effectively Allow for creativity
Constructive Confrontation• Nasty email from your colleague, repeatedly on a customer problem.
The mail blames you indirectly. You know that you have done your part of the role. The entire team is on cc – you sit in the same area in the office.
• How do you handle this situation?
•
Stating the facts
What I feel?
Why I feel?
We have a problem
How can we solve it?
Addressing conflicts in a constructive
fashion.
Reaching the summit
Forming
Which mountain? Who are in the team? When do we ...t? Who will support us? What communication?Rules of the game
Storming – make or breakRole vs. skills mappingWhich route? Which equipment?What food? Why should I follow him?Can I depend on him? Communication=overhead
Norming
I know what to do. I can depend on him for my life. We should over communicate We are working well togetherWe are all thinking for the missionWE HAVE SHARED VALUES
Perfo
rmin
gWe solve problems. We get innovative. We adapt. We coordinate. Instinctive communication. WE TRUST TO WIN.
We win: We celebrate.
PERFORMING
Team Maturity
NORMING
STORMING
FORMING
• Communicate openly.• Give positive feedback• Delegate
• Joint problem solving• Decision-making procedures• Encourage two-way communication
•Offer feedback when requested.• Support new ideas and ways• Encourage ongoing self-assessment.
• Encourage open dialogue• Provide structure • Direct team issues• Develop a climate of trust and respect.
Team Stages - Actions
NORMING STORMINGPERFORMI
NG FORMING
Summary• Successful teams have clear purpose and
people are “together”• Constructive confrontation
• Ineffective teams lack in clear goals, actions and roles• No effective communication
• Stages of team formation: • Forming, Storming, Norming, Performing
• Modify your action as per team status
TOGETHER EVERYONE ACHIEVES MORE
Quiz • Give 2 features of ineffective teams
• Showcase a successful team in SPS
• What is the most critical stage of team formation
• How will you manage during the “forming” stage