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INNOVATION & IMPROVING QUALITY OF HIGHER
EDUCATIONAL MANAGEMENT—Discourses for IQAC-NAAC related College Office Management
INFORMAL INTERACTIVE DISCUSSION-(B)
BY
SAMANJIT SEN GUPTA, WBCS (Executive), ADM Murshidabad
M.Sc, MA (Pub Admn), MBA, B.Ed, DCSA, ex CSIR NET Sr Research Fellow.
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web1
BEFORE WE PROCEED FURTHER-
A> HOW DO THESE GET LINKED?
1. SOCRATES, PM, CM
2. HARVARD, MIT STUDIES
3. POCHU’Da COACHING CENTRE
4. AND ALL OF US HERE
B> AND HOW DO THESE GET LINKED?
1. COLLEGE
2. MANAGEMENT
3. STUDENTS, COMMUNITY
4. GOVERNMENT,BUREAUCRACY
5. COMMUNITY
6. NAAC
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web2
NATIONAL ASSESSMENT & ACCREDITATION COUNCIL:- VISION, MISSION, VALUE1. VISION:- QUALITY AS THE DEFINING ELEMENT, BY SELF & EXTERNAL
EVALUATION, PROMOTION, SUSTENANCE ACTIVITIES.
2. MISSION:- PERIODIC ASSESSMENT; TO STIMULATE ACADEMIC ENVIRONMENT; TO ENCOURAGE SELF EVALUTAION; TRAINING & RESEARCH ON QUALITY; TO COLLABORATE WITH OTHER STAKEHOLDERS
3. VALUE FRAMEWORK:- CONTRIBUTING TO NATIONAL DEVELOPMENT; FOSTERING GLOBAL COMPETENCIES; PROMOTING USE OF TECHNOLOGY; INCULCATING A VALUE SYSTEM IN STUDENTS; QUEST FOR EXCELLANCE
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web3
NATIONAL ASSESSMENT & ACCREDITATION COUNCIL:- 7 STEPS TO QUALITY
1. QUEST FOR EXCELLENCE
2. UNDERSTANDING THE CONCEPTS
3. ACTION ORIENTED
4. LEARNER CENTRIC APPROACH
5. INNOVATION FOR CHANGE
6. TRAINING TO BUILD COMPETENCIES
7. YEAR ROUND ACTIVITY
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
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INTERNAL QUALITY ASSURANCE CELL:- OBJECTIVES, FUNCTIONS, STARTEGIES, BENIFITS
1. OBJECTIVE:- TO DEVELOP A SYSTEM FOR CONCIOUS, CONSISTENT, CATALYTIC ACTION TO IMPROVE ACADEMIC & ADMINSTARTIVE PERFORMANCE OF THE COLLEGE.
2. STRATEGY:- ENSURING TIMELY & EFFICIENT & PROGRESSIVE PERFORMANCE OF ACADEMIC + ADMINISTRATIVE + FINANCIAL TASKS; OPTIMAIZATION & USE OF MODERN METHODS; ENSURING SUPPORT STRUCTURE.
3. FUNCTIONS:- QUALITY BENCHMARKS; DISSEMINATION OF INFO; ORGANISING WORKSHOPS; DOCUMENTAION; PREPARING REPORTS.
4. BENEFITS- CLARITY; INTERNALIZATION; BEST PRACTISE SHARING; CHANGE AGENT; BETTER INTERNAL COMMUNCIATION
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web5
IQAC– 10 ACTION POINTS
1. DESIGN & IMPLEMENT ANNUAL PLANS
2. FEEDBACK RESPONSES FROM STUDENTS
3. DEVELOP & AAPLY QUALITY BENCHMARKS/PARAMETERS
4. RETRIEVAL OF INFORMATION ON QUALITY OF OTHERS
5. ORGANIZING WORKSHOPS & PROMOTING QUALITY CIRCLES
6. DEVELOP & APPLY INNOVATION
7. CREATION OF LEARNER CENTRIC ENVIRONMENT
8. DEVELOP INTERNALIZATION & INSTITUTIONALIZATION OF QUALITY ENHANCEMENT POLICY & PRACTISE
9. ACT AS NODAL UNIT FOR AUGMENTING QUALITY RELATED ACTIVITIES
10. PREPARE FOCUSSED ANNUAL QUALITY ASSUARNCE REPORTS
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web6
SOME ISSUES ON COLLEGE INNOVATION--1:-
THE CHANGE DRIVERS MAKING INNOVATION IMPORTANT:-
1. LEARNING IS BECOMING– MORE FLEXIBLE + MEASUREABLE (Data Centric Assessment + Continuous Feedback + Core Competencies)2. WAVES OF CHANGE IN HIGHER EDUCATION + SOCIETY EVOLVING3. TRADITIONAL EDUCATION NO LONGER WORKS ON TODAY’S DIVERSE LEARNERS --- Not only GREATER NUMBER of Students , but DIVERSITY -age, gender identity, culture, religion, economic status, prior knowledge, skills. 4. USE OF EDUCATIONAL TECHNOLOGY– Adaptive, Personalized, Transparent, Modifiable.5. NEED TO TAKE DATA SERIOUSLY– Not Hunch & Traditions – Examine what we can do differently.
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web7
SOME ISSUES ON COLLEGE INNOVATION--2:-
THE CHANGE DRIVERS MAKING INNOVATION IMPORTANT--2:-
1. 21st CENTURY LEARNING CULTURE STARTS WITH DIGITAL-(Cyberlearning Ecosystem+ Available Digital Content+ Less focus on Curriculum-widely common- and more on Skills)
2. NEED TO CHANGE THE WAY STUDENTS THINK, TO MAKE EDUCATION EFFECTIVE– Not Mastery of Material, BUT Developing Skills to THINK & WORK, in TEAMS.
3. DEALING WITH EXPANDING, MULTI TIERED ADMINSTRATIVE STRUCTURE--- New specialization– new infrastructural needs– old new compatibility.
4. STRESS ON CAMPUS BASED LEADERSHIP DEVELOPMENT PROGRAM
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web8
COLLEGE- COMPLEXITY RISING- 4 KEY FRAMES NEEDNG MODERN MANAGEMENT:-THESE ARE THE FRAMES/LENSES ON WHICH DECISIONS, ACTIVITIES, ANALYSIS DONE:-
1. STRUCTURAL FRAME— Roles, formal relationships, teams, rules, policies, procedures.
2. HUMAN RESOURCE FRAME— People and their needs, skills, relationships, and attitudes.
3. POLITICAL FRAME— Questions of power and conflict, competition for resources, and coalitions.
4. SYMBOLIC FRAME-- Purpose and meaning, institutional culture, rituals and symbols.
Need to know your strengths, weaknesses, aspirations, predominant lens
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web9
COLLEGE – NEEDING BALANCE OF LEADERSHIP, MANAGEMENT AND ACADEMICS:-1. GOOD MANAGEMENT IS ESSENTIAL:- Budgets must be balanced;
Facilities must be erected and maintained; Essential services must exhibit both functionality and quality.
2. GOOD ACADEMICS IS ESSENTIAL:- Must satisfy the criteria and standards for accountability by accrediting bodies, and to meet the demands of students for a wide-range of academic support and extracurricular services.
3. GOOD LEADERSHIP IS ESSENTIAL:- Organizational complexity, shared decision-making, whom to consult—formally and informally—and when to bring about change, visible respect and empathy for multiple constituents ........
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web10
SOME INNOVATIONS OF MANAGEMENT BEING SEEN IN COLLEGES--1:-1. e-Advising-- e-advising systems will monitor student engagement
and degree planning, send out automated warnings, and signal faculty and academic advisers about impending trouble, thus helping ensure that students remain on a path to graduation.
2. Evidence-based pedagogy -- Greater emphasis on learning objectives, mastery of key competencies, and assessments closely aligned to learning goals. More social learning, more activelearning, and more real-world assessments.
3. Decline of the lone-wolf teaching approach-- Faculty members will work with colleagues and instructional designers to develop simulations, animations, and assessment collaboratively.
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web11
SOME INNOVATIONS OF MANAGEMENT BEING SEEN IN COLLEGES:--2----1. Optimized class time -- Formal instruction will become more
online. (Stanford—70%). This shift will become more general as Web-enhanced, blended classes become the norm.
2. Easier educational transitions -- Too many students who performed well in high school hit a wall when they enter college. Jointly, high schools, colleges will create transition courses better aligned to the college curriculum.
3. Fewer large lecture classes -- Delivered in a variety of models, including interactive sessions, Multimedia use, Web-enhanced hybrid classes, fully online courses, accelerated courses, and competency based modules.
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web12
SOME INNOVATIONS OF MANAGEMENT BEING SEEN IN COLLEGES:--3----1. New frontiers for e-learning-- Student engagement in online learning
will be encouraged by much higher levels of interaction through collaborative learning, as well as animations, educational gaming, immersive-learning environments, and hands-on simulations. Distance learning will bolster a sense of community through social networking, team-based projects, and frequent student-student and student-instructor or -coach interaction.
2. Personalized adaptive learning-- Too many students who performed well in high school hit a wall when they enter college. Jointly, high schools, colleges will create transition courses better aligned to the college curriculum.
3. Increased competency-based and prior-learning credits-- To provide credit for learning that takes place outside the regular curriculum, whether from MOOCs or from "real world" experience.
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web13
SOME INNOVATIONS OF MANAGEMENT BEING SEEN IN COLLEGES:--4----1. Data-driven instruction -- Data analytics commonplace, allowing
faculty members to focus instruction to better meet student needs and to improve courses over time. These tools will also allow students to better monitor their own learning.
2. More certificates and badges -- Alternate forms of credentialing will become increasingly common. Small Certificate Courses. Tie-ups with reputed organisations.
3. Free and open textbooks/ Courses -- One way to trim the cost of higher education. Embrace free online textbooks and online instructional environments for exposure and skill enhancement.
4. Public-private partnerships – To give more exposure, increase skills, create employment scope.
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web14
SOME QUOTES ON COLLEGE INNOVATION-1:-
1. “It’s not university education that’s an endangered species — it’s the lecture.” – Geoffrey Garret.
2. “I believe that gaming for education will not just be something nice to have. It will be a must-have.” – Benson Yeh
3. “Technology already changed learning. We just didn’t notice.” –Michel Crow
4. “There are lots of educational technology innovations off campus, but we need to remember those on campus – give them personalized, adaptive, lower cost, more convenient, better learning experiences” – Steve Case.
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web15
SOME QUOTES ON COLLEGE INNOVATION-2:-
1. "If a child can’t learn the way we teach, maybe we should teach the way they learn." -- Ignacio ‘Nacho’ Estrada.
2. "...if we teach today as we taught yesterday, we rob our children of tomorrow." - John Dewey
3. "You don't have to be great to get started, but you have to get started to be great." - Les Brown
4. “Let’s admit the real reason that we ban cell phones is that, given the opportunity to use them, students would vote with their attention, just as adults would ‘vote with their feet’ by leaving the room when a presentation is not compelling.”-Marc Prensky
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web16
And now to finish- BUILDING A CULTURE OF INNOVATION-1:-
1. CULTURE IS THE WAY OF THINKING, BEHAVING AND WORKING THAT EXISTS IN THE COLLEGE.
2. CULTURE IS THE WATER YOUR ORGANISATION SWIMS IN.
3. CULTURE IS NOT JUST ABOUT POLICIES, PRACTISES; BUT ABOUT DAILY HABITS, VALUES, AND MINDSETS OF STAKEHOLDERS.
4. CULTURE NEEDS TO BE DELIBERATELY BUILT, NURTURED, TALKED ABOUT, AND MANAGED OVER TIME.
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web17
BUILDING A CULTURE OF INNOVATION-2:-
1. INNOVATION IS THE PROCESS OF BUILDING ON EXISTING KNOWLEDGE/PRACTISE, THROUGH THE INTRODUCTION/ APPLICATION OF NEW IDEAS, DEVICES, OR METHODS, TO SOLVE PROBLEMS OR CREATE OPPURTUNITES WHERE NONE EXISTED BEFORE.
2. WHAT DO INNOVATORS DO? 1. GRAB AND APPLY WHAT THEY CAN. 2. DO NOT SHY AWAY FROM CHOICES. 3. ARE INSPIRED BY THE WORLD AND USE IT. 4. TRY, TRY, TRY AGAIN.
3. CULTURE OF INNOVATION-- NURTURING AN ENVIRONMENT THAT CONTINUALLY INTRODUCES NEW IDEAS, WAYS OF THINKING; THEN TRANSLATES THEM INTO ACTION TO SOLVESPECIFIC PROBLEMS OR SEIZE NEW OPPURTUNITES .
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web18
KAIZEN MANAGEMENT IN COLLEGES:-
1. KAIZEN-- APPLY SMALL DAILY CHANGES THAT RESULT IN MAJOR IMPROVEMENTS OVER TIME.
2. KAIZEN REQUIRES ALL STAKEHOLDERS TO PARTICIAPTE– BY MAKING SUGGESTIONS, ENTERING SOCIAL COANTRACT, AND PRACTISING.
3. KAIZEN ENCOURAGES CONTINUOUS IMPROVEMENT IN QUALITY, TECHNOLOGY, PROCESSES, PRODUCTIVITY, SAFETY, AND WORKPLACE CULTURE.
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web19
PRACTICAL EXAMPLE OF BENFITS OF KAIZEN IN A COLLEGE:-• STUDENTS HAVE SET UP FOUR PILOT COMPANIES, AND IN RUNNING THEM
THEY LEARN LANGUAGES, QUALITY CONTROL, STATISTICAL ANALYSIS, MATHEMATICS, SCIENCE, EXPORTING, MARKETING, ACCOUNTING AND MUCH, MUCH MORE.
• TEACHERS AND STUDENTS ARE REGARDED AS CO-MANAGERS. THEY SET THEIR OWN TARGETS AND GOALS, INDIVIDUALLY AND COLLECTIVELY.
• THE FIRST WEEK OR EACH COLLEGE YEAR IS USED FOR BUILDING SELF-ESTEEM AND QUALITY TRAINING.
• TEACHERS HAVE COMPLETELY CHANGED THEIR TEACHING STYLES, WITH MOST NOW BEING "95 PER CENT FACILITATORS" RATHER THAN LECTURERS.
• ALL STUDENTS LEARN PRACTICAL SKILL, AS PART OF THEIR VISION TO BE KEY PARTICIPANTS IN THE ECONOMY.
• ALL STUDENTS SET VERY HIGH IMPROVEMENT GOALS.
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web20
ANY OTHER ISSUES YOU WISH TO DISCUSS TODAY?
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web21
THANK YOU FOR BEARING WITH ME. HOPE TO SEE YOU AGAIN.
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web22
WISH TO KEEP IN TOUCH? WELCOME-----
SAMANJIT SEN GUPTAEMAIL:- [email protected]
WEBSITE:- www.samanjitsengupta.org
BLOG:- http://samanjit.blogspot.in/
FACEBOOK:- Samanjit Sen Gupta
SMS ONLY:- +919434770003.
03/09/2016Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web23