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Page 1: Social Networks

Social NetworksAn Introduction for Small Business, Solo’s and Transitioners

A RedShift Presentationby mary wynne-wynter

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Key Trends

• Power shift from supplier to customer

• Google

• User-generated content

• Thin-client computing

• Bandwidth and power

• Organizing and activism

• Failure of corporate intranets

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Context

• What’s the biggest business/professional change/challenge you’re facing?

• How are you responding and how is that working for you?

• If you’re on the web, how does that fit with these challenges and responses?

• How do you perceive social networks?

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Early Perceptions: Tacky, Teens, Geeks, Snobs, Trolls

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Stats

• Facebook: 100 million active users, 4th most-trafficked website

• LinkedIn: 24 million users

• Twitter: 3 million users + mobile, Obama has 52,000+ followers

• Blogs: 2006 estimate - 35 million

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Evolution

• Advertisers

• Politics

• Marketers

• Corporations

• Channel partners

• Not for profit

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Requirements

• Content

• Community

• Integral - good for:

• ..me, my biz

• ..my clients

• ..my community

• ..greater good

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Results

• Expanded influence

• Social capital

• Sense response

• Brand Awareness

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Social Capital

• Reputation (Whuffie!, global micro-brand, visibility)

• Knowledge (news or noise)

• Collaboration (ideas and feedback)

• Community (support and sharing)Q. How to value?

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example:RedShift

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Formats• Chronological self-publishing: Blogs

• Micro-blogs/social messaging utility: Twitter

• Social network: FaceBook

• Professional network: LinkedIn

• Digg, Del.icio.us, Buzzup: news aggregator/social content/social bookmarking

• Free encyclopedia: Wikipedia, Wiki

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Twitter

delicious

digg

Screen Shots Q. Are streams of conversations noise or news?

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Challenge

LEADS

SALES

ORDERS

CUSTOMERS &

CLIENTS

SOCIAL

NETWORKS

BLOGS

COMMUNITY

BUILDING

CONTENT

DEVELOPMENT

A. You don’t - not directly!

Q. How do you link what you

do to the results that you

want?

patience!

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Key Terms• Viral: a marketing phenomenon that facilitates and encourages

people to pass along a marketing message voluntarily.

• Meme: viral pattern, any thought or behavior that can be passed from one person to another by learning or imitation.

• Social capital: Lin: "Investment in social relations with expected returns in the marketplace" (by tweet).

• Whuffie: the ephemeral, reputation-based currency of Cory Doctorow's sci-fi novel, Down and Out in the Magic Kingdom.

• SEO/SEM: a form of Internet marketing that seeks to promote websites by increasing their visibility in search engine result pages (SERPs).

• Mashup: a web application that combines data from more than one source into a single integrated tool

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Fun meme example: FAIL

http://failblog.org/

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Getting involved

Don’t wait

Feel & sense

Be your best self

Be thoughtful, but don’t over-thinkKeep it simple

Quality, not quantity

Contribute consistently

WRITE

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Links50 Ways to Use Twitter for Business

http://www.socialcomputingmagazine.com/viewcolumn.cfm?colid=592

Web 2.0 Continues As Most Used New Internet Termhttp://www.socialcomputingmagazine.com/viewcolumn.cfm?colid=588

Social Media for Real World Social Changehttp://mashable.com/2008/09/04/social-media-for-real-world-social-change/

Making Social Networking Matter (Authors @ Mashable)http://mashable.com/2008/09/03/making-social-networking-matter/

What is Social Networking? 58% Still Have No Cluehttp://mashable.com/2008/09/03/social-networking-survey/

The ROI of Social Computinghttp://www.socialcomputingmagazine.com/viewcolumn.cfm?colid=607

130 Social Media Marketing Examples From Major Brandshttp://www.socialcomputingmagazine.com/viewcolumn.cfm?colid=603

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Invitation to connect

Friend me up!http://www.new.facebook.com/profile.php?id=718992798

Link to me!http://www.linkedin.com/in/marywynter

Follow me!http://twitter.com/mwyn

Read, comment,share, subscribe!http://www.redshiftblog.com/

Questions?Comments!

http://marywynter.com/main/about/contact/


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