Transcript
Page 1: Social listening use cases

USE CASES

Page 2: Social listening use cases

ZAPPOS #NEXTOOTDZappos announced an experimental program in which they will

use participants’ selfies with #NextOOTD to provide personalized shopping recommendations.

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BILLBOARD + TWITTERBillboard Twitter Real-Time Charts shows the real-time ranks of the songs based on the mentions and the shares on Twitter.

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NYC DEPARTMENT OF HEALTHThe NYC Department of Health has begun employing data

gleaned from restaurant reviews on the popular social network to pinpoint violations and cases of food poisoning.

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