response time

38seconds

chats initiated

How LiveAdmins helped Gitex 2015 assist online visitors?

37agents deployed

7,53085%Thumbs up

Average chat duration

Minutes912

Minutes

Geographical Distribution

54%

6%5%

4%4%

27%

United Arab Emirates

Kingdom of Saudi Arabia

India

United States

Romania

Others

total chat hours

3501,030training time

engl

ish

58hours ar

abic38

hours

span

ish

36hoursfr

ench32

hours

quality control

326hours

hold timeLanguages deployed

4englisharabicspanishfrench 0

seconds

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B C ' : # D " " D 5 # E E E : 8 * 0 1 / F G * . C : + % G

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Top 5 Queries

Timings

19.35%

Fee

7.82%

GITEX Shopper

40.10%

General

5.55% 20.92%

OTHERSRegistration

6.26%