SAP Master Data Governance for
Business Partner, Customer and Supplier Data Overview including SAP MDG 7.0 updates
November 2013
© 2013 SAP AG. All rights reserved. 2 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Agenda
Introduction
Current Reality
Need for the Future
Master Data Governance Capabilities
Architecture and Deployment
Function in Detail
Integration Scenarios
Benefit from the Solution
© 2013 SAP AG. All rights reserved. 3 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
“Every organization has master data, yet every organization's definition of
what master data is, is different. And many organizations may have no or
incomplete definitions of what master data is. Although there is no universal
example of what constitutes master data, a common definition must be
applied.
http://www.gartner.com/technology/it-initiatives/master-data-management.jsp
”
“Master data is the consistent and uniform set of identifiers and extended
attributes that describes the core entities of the enterprise, such as
customers, prospects, citizens, suppliers, sites, hierarchies, and chart of
accounts.
http://www.gartner.com/technology/it-glossary/mdm-master-data-management.jsp
”
What are Master Data?
© 2013 SAP AG. All rights reserved. 4 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Lack of Data Governance Policies and
Poor Data Quality Hurt the Business
Compliance
Failures
90% of all businesses still do not have
sufficient policies in place to meet data
governance regulations.” IT Policy Compliance Group
“
Low
Productivity
50% to 70% of ERP implementations are reported as
“challenged” in part to data integrity and/or data
accuracy problems.”
Adaptive Growth, Inc.
“
Lower Profits
Average organization loses $8.2 million annually
through poor data quality.”
Gartner
“
© 2013 SAP AG. All rights reserved. 5 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
All lines of business are impacted by master data quality
High master data
maintenance costs
Need for multiple systems
to manage master data in
different domains
Lack of flexibility in dynamic
business environments
Lack of consolidated view of customer data across all channels
Customer transactions are compromised due to limited view of the facts
Lack of transparency relating to suppliers and products
High costs due to insufficient supplier selection and rationalization
Loss of potential for benefit realization (i.e. discounts, conditions, central contracts)
Limited availability of up-to-date master data in my business network
Inconsistent financial
master data across the
enterprise
Manual efforts to update
financial master data in
local financial systems
Risk of non-compliance to
IFRS, SOX etc.
Slow group closes
Lack of transparency about
changes (Who, what, when,
why?)
Organizations & Roles
Challenges
IT
CIO CFO VP of Supply Chain,
VP of Planning
Financials Sales
(S)VP of Sales, (S)VP
of Sales & Marketing
Supply Chain
© 2013 SAP AG. All rights reserved. 6 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP Master Data Governance Centrally govern master data on top of SAP Business Suite
SAP MDG is a natural extension of the business processes running in
SAP Business Suite, providing out-of-the-box, domain-specific master data
governance to centrally create, change and distribute master data.
Governance Enables governance, compliance and transparency through integrated staging, approval and central audit trail
Consistent Data Delivers consistent definition, authorization and replication of key master data entities for SAP. Eliminates error prone manual maintenance processes for master data in multiple systems
Integration Native integration with SAP Business Suite and SAP ERP, as well as supplier qualification (via SAP SLC), and NW MDM
Re-use Re-use of SAP data model, UI and existing business logic and configuration for creation and validation of master data
Flexibility Allows to extend the existing models or define new objects and related processes in order to govern own master data domains
Data Quality Leverages SAP Data Services for data quality and enrichment as well as SAP Information Steward for data remediation
© 2013 SAP AG. All rights reserved. 7 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Maintain Validate Approve Replicate
Adapt
3rd party systems
Business
Suite
systems
Business Processes
SAP Master Data Governance Process flow archetype
Master Data Governance
Central
maintenance of
master data in
staging area
Automatic replication to
non-SAP and SAP
systems
Adaptation /
Enrichment in
local systems 5
Maintain Validate Approve Replicate
Adapt 5
External Providers External Services
Re-Use existing business logic
Integrate external services
Data Enrichment, Address
Cleansing, Duplicate Check
Collaboration
Adaptable Workflow
Auditable Change Process
© 2013 SAP AG. All rights reserved. 8 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Agenda
Introduction
Current Reality
Need for the Future
Master Data Governance Capabilities
Architecture and Deployment
Function in Detail
Integration Scenarios
Benefit from the Solution
© 2013 SAP AG. All rights reserved. 9 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Questions From the Procurement / Supply Chain LOB
How can I maximize financial benefits (i.e. discounts, conditions,
central contracts) through correct and complete supplier data?
How can I improve my procurement decisions, i.e. supplier
performance / evaluation, duplicates, spend analysis that falsify
my view on my suppliers?
How can I ensure high quality of my supplier data, in order to
save costs and efforts in subsequent processes, i.e. shipping to
the correct address, assigning the best source of supply?
How can I reduce manual work through the need to maintain
data in several systems?
How can I get transparency on who has changed what, when
and why?
How can I establish a single source of truth for supplier master
data in my multi-system environment?
And … while accomplishing all that … how can I best leverage
my investment in SAP?
© 2013 SAP AG. All rights reserved. 10 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Master Data –
Multitude of Processes and Facets
Is there one single person in your
organization who knows all this?
Supplier
Master Data
Procurement
Planning and
Analysis Purchase
Requests
RFx
Process
Purchase Order
Processing
Goods Receipt
and Service Entry
Invoice
Processing
Payment
Demand /
Request Creation
© 2013 SAP AG. All rights reserved. 11 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Questions From the Sales / Order-to-Cash Chain / LOB
How can I maximize financial benefits (i.e. discounts, conditions,
central contracts) through correct and complete customer data?
How can I have better visibility to make the right sales decisions,
i.e. customer performance / evaluation, duplicates, sales activity
that falsify my view on my customers?
How can I ensure high quality of my customer data, in order to
save costs and efforts in fulfillment and post-delivery processes,
i.e. shipping to the correct address, debit from correct bank
account or credit card, acquiring and creating accurate orders
and contracts?
How can I reduce manual work through the need to maintain
data in several systems?
How can I get transparency on who has changed what, when
and why?
How can I establish a single source of truth for customer master
data in my multi-system environment to avoid the lack of
integration?
And … while accomplishing all that … how can I best leverage
my investment in SAP?
© 2013 SAP AG. All rights reserved. 12 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Master Data –
Multitude of Processes and Facets
Sales
Central Customer
Management
Sales Planning and
Analysis
Quotation and Inquiry
Management
Contract Management and
Pricing
Order Processing
Order Fulfillment
Billing Complaints and
Returns
Is there one single person in your
organization who knows all this?
© 2013 SAP AG. All rights reserved. 13 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Agenda
Introduction
Current Reality
Need for the Future
Master Data Governance Capabilities
Architecture and Deployment
Function in Detail
Integration Scenarios
Benefit from the Solution
© 2013 SAP AG. All rights reserved. 14 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Strengthen Purchasing and Financials and Sales and
Financials by enabling highest quality customer and supplier
master data over the entire system landscape thereby
optimizing their core business function”
SAP MDG
“
Need for the Future Goal for MDG-C and MDG-S
© 2013 SAP AG. All rights reserved. 15 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Need for the Future Goal for MDG-BP, MDG-S and MDG-C
Data Flow
Transparency
within system
landscape
Single Entry
Point to
maintain
supplier data
Standardized
Process to
control data
changes
Transparency on
the data changes
done
(Who, When, What,
Why)
Get a Snapshot of
all the supplier
related activities
Need
Enable All UsersEnable All UsersEnable All Users
Standardized
Tools for
ensuring
data quality
Manage ProcessesManage Processes
Clean Master DataClean Master Data
© 2013 SAP AG. All rights reserved. 16 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Agenda
Introduction
Current Reality
Need for the Future
Master Data Governance Capabilities
Architecture and Deployment
Function in Detail
Integration Scenarios
Benefit from the Solution
© 2013 SAP AG. All rights reserved. 17 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP Master Data Governance capabilities Establish best quality master data to optimize business processes
Re-Usability
& Extensibility
Governance,
Collaboration
& Data Quality Robust Data
Replication
Integrated
Object Model
Deliver
Out-of-the-Box
SAP Master
Data Governance
1
2
5
4 3
© 2013 SAP AG. All rights reserved. 18 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP Master Data Governance capabilities Deliver out-of-the-box
Out-of-the box data replication mechanisms, using stable mechanisms
Deliver a Data Model proven by several applications & industries
Workflow flexibility closely integrated to a framework for defining business rules
Deliver roles on a web based UI Deliver process-centric solution
Deliver predefined Data Quality Services
Reuse of existing processing logic
Full Integration to SAP Systems as a client
Offer integration services for non-SAP client
systems Low TCO
Flexibility
Ease of consumption
Best Practice
Process Transparency
Integration
© 2013 SAP AG. All rights reserved. 19 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP Master Data Governance capabilities Establish best quality master data to optimize business processes
Re-Usability
& Extensibility
Governance,
Collaboration
& Data Quality Robust Data
Replication
Integrated
Object Model
Deliver
Out-of-the-Box
SAP Master
Data Governance
1
2
5
4 3
© 2013 SAP AG. All rights reserved. 20 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP Master Data Governance capabilities Integrated Object Model
Claire Johnson
Wildwater Ltd
Provide a directory of Business Partners (organizations, persons, groups of persons). This contains
data primarily used for identification (e.g. name, address, ID numbers, etc).
The MDG objects like customer and supplier will be based on this directory and shall offer seamless
integration with existing SAP master data objects (e.g. customer master and vendor master in ERP).
Customer Supplier
Prospect
Contact Partner
Bidder
…
© 2013 SAP AG. All rights reserved. 21 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
BPs can be connected using
relationships
Relationship categories depict
types of business connection
between BPs
Categories can have attributes and
the categories and the attributes
can be enhanced by the customer
Relationships Usage
General Data Role Concept
SAP BP
The Entity type Business Partner is a generic application for business partner management
(maintaining organizations, persons and groups of persons)
Suite Ext.Applications (CRM, SRM)
Industry solutions
Suite Ext. Industries (Banking,
Insurance, Utilities, Telecom,
Media, …)
to meet generic and industry-
specific requirements for business
partner management
Roles are views on the attributes
and define the relevance by
displaying the specific fields ONLY
Classification according to business
criteria
Different attributes relevant for each
BP Role
Examples: Customer, Supplier,
Prospect, Bidder, Payee, Employee
Consists of core attributes and
business attributes from various
applications
Customers/Partners can enhance
the BP by adding their own
attributes
Time dependent with Technical
validity and business validity
SAP Master Data Governance capabilities Integrated Object Model: SAP Business Partner Fundamentals
© 2013 SAP AG. All rights reserved. 22 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Master Data Governance for Business Partner
Integrated Object Model
All solutions use the SAP-BP as central anchor for identifying data
MDG-BP as basis for
Customers limiting their governance scope to BP data only
Solutions only being based on SAP-BP (e.g. Service Industries)
Transition from MDG-BP to MDG-S / MDG-C without disruption
MDG-C
ERP-Customer
data
MDG-S
ERP-Vendor
data
MDG-BP
BP data
© 2013 SAP AG. All rights reserved. 23 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Business Partner
data
Roles
Business
Partner Central Data
Bank Details
Identification
Numbers
Tax Numbers
Industry
Sectors
Address
Address
Details
Address
Usages
Phone
Fax
URL
Address
Versions
Organization
Person
Group
Relationships
Contact
Partners
SAP Master Data Governance capabilities Integrated Object Model: Data Model MDG-BP
© 2013 SAP AG. All rights reserved. 24 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
ERP Customer
specific data
Business Partner
data
Roles
Business
Partner Central Data
Bank Details
Identification
Numbers
Tax Numbers
Industry
Sectors
Address
Address
Details
Address
Usages
Phone
Fax
URL
Address
Versions
Organization
Person
Group
General Data
Company Code
Data
Dunning Areas
Sales Area
Data
Partner
Functions
Withholding
Tax Types
Tax Indicators
ERP
Customers
Relationships
Contact
Partners
SAP Master Data Governance capabilities Integrated Object Model: Data Model MDG-C
© 2013 SAP AG. All rights reserved. 25 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Business Partner
data
ERP Vendor
specific data
Roles
Business
Partner Central Data
Bank Details
Identification
Numbers
Tax Numbers
Industry
Sectors
Address
Address
Details
Address
Usages
Phone
Fax
URL
Organization
Person
Group
General Data
Company Code
Data
Dunning Areas
Purchasing
organiz. Data
Purchasing
organiz. Data 2
Withholding
Tax Types
ERP
Vendors
Relationships
Contact
Partners
Address
Versions
Partner
Functions
SAP Master Data Governance capabilities Integrated Object Model: Data Model MDG-S
© 2013 SAP AG. All rights reserved. 26 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Customer
APIs
Vendor
APIs
CVI Outbound
Get
CVI Complex Interface
Business
Partner
BP APIs Customer / Vendor
Data Buffer
SAVE
Business Partner Customer Vendor
A Business Partner is always created when a
customer or supplier is created.
The complex interface of the CVI (Customer-Vendor-
Integration) contains Business Partner specific data as
well as Customer and Vendor specific data.
Partially, the data of the Business Partner and
Customer/Vendor are redundant (BUT000 against
KNA1 & LFA1 data). For instance ‘Name and Address
specific attributes’ are available in both persistencies.
Customer or Vendor specific data is routed through
the Customer/Vendor specific interface and mixed up
with the Business Partner central data.
On commit, the Business Partner and corresponding
Customer and/or Vendor is maintained / created.
Central Data
Vendor Customer
Company Code data
Purchase Org. data
Account data Central Data*
Example: Vendor Creation
SAP Master Data Governance capabilities Integrated Object Model: Customer / Vendor Integration
© 2013 SAP AG. All rights reserved. 27 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Customer
APIs
Vendor
APIs
CVI Outbound
Get
CVI Complex Interface
Business
Partner
BP APIs Customer / Vendor
Data Buffer
SAVE
Business Partner Customer Vendor
A Business Partner is always created when a
customer or supplier is created.
The complex interface of the CVI (Customer-Vendor-
Integration) contains Business Partner specific data as
well as Customer and Vendor specific data.
Partially, the data of the Business Partner and
Customer/Vendor are redundant (BUT000 against
KNA1 & LFA1 data). For instance ‘Name and Address
specific attributes’ are available in both persistencies.
Customer or Vendor specific data is routed through
the Customer/Vendor specific interface and mixed up
with the Business Partner central data.
On commit, the Business Partner and corresponding
Customer and/or Vendor is maintained / created.
Central Data
Vendor Customer
Company Code data
Sales Area. data Central Data*
Example: Customer Creation
SAP Master Data Governance capabilities Integrated Object Model: Customer / Vendor Integration
© 2013 SAP AG. All rights reserved. 28 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP Master Data Governance capabilities Establish best quality master data to optimize business processes
Re-Usability
& Extensibility
Governance,
Collaboration
& Data Quality Robust Data
Replication
Integrated
Object Model
Deliver
Out-of-the-Box
SAP Master
Data Governance
1
2
5
4 3
© 2013 SAP AG. All rights reserved. 29 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP Master Data Governance capabilities Governance, collaboration…
Can be adapted and tailored based on customer needs
Linear or distributed & workflow based
Has roles and responsibilities and also Task authority (e.g., create, change, approve)
Flexible enough to respect the distributed responsibilities existing in a company across various business units
Business Logic
Possibility to extend the process by adding business logic and thereby bringing in data quality
Data in process stored in a separated repository, will be transferred to operational database after final approval
Approval
© 2013 SAP AG. All rights reserved. 30 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP Master Data Governance capabilities …and data quality
Prevent creation of duplicates for in-
creased effectiveness and efficiency
Checked early and embedded in the process
High detection quality of matching using
Enterprise Search or SAP Data Services
Validations
Re-use of existing validation logic in ERP
Custom validations can be modeled and
programmed (e.g. code lists, simple checks,
or modeled rules via SAP BRF+)
Address Enrichment
Simple check and selection lists
Integration with content provided by
SAP Data Services
Automatically adding Tax Jurisdiction Code
re-using existing interfaces / providers
© 2013 SAP AG. All rights reserved. 31 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP Master Data Governance capabilities Establish best quality master data to optimize business processes
Re-Usability
& Extensibility
Governance,
Collaboration
& Data Quality Robust Data
Replication
Integrated
Object Model
Deliver
Out-of-the-Box
SAP Master
Data Governance
1
2
5
4 3
© 2013 SAP AG. All rights reserved. 32 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP Master Data Governance capabilities Robust data replication
Replication
Automatic or manual replication to SAP and non-
SAP systems
Peer-to-peer or mediated
Replication Techniques
DRF controlling replication mechanisms like
ALE for SAP ECC, R/3 and non SAP systems
SOA service for SAP and non SAP systems
RFC and File for SAP and non SAP systems
CIF for SAP SCM and MW for SAP CRM and SRM
Replication Features
Flexibility to replicate selected data only to a specific
client system by defining filters (controlled by DRF)
Support of different object IDs or customizing keys
between hub and client systems (via mapping in
MDG or NW PI)
Monitoring and error handling
Process
User
Data Replication
Non-SAP System SAP System
© 2013 SAP AG. All rights reserved. 33 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP Master Data Governance capabilities Establish best quality master data to optimize business processes
Re-Usability
& Extensibility
Governance,
Collaboration
& Data Quality Robust Data
Replication
Integrated
Object Model
Deliver
Out-of-the-Box
SAP Master
Data Governance
1
2
5
4 3
© 2013 SAP AG. All rights reserved. 34 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP Master Data Governance capabilities Reusability & extensibility
Reuse standard content
Reuse existing data structures and
functionality of SAP Business Suite
Enhance functionality
Be able to enhance MDG
functionality based on predefined
content (e.g. plant or sales data) or
customer-specific extensions
Extend data structures
Provide easy-to-use extensibility
capabilities for enhancing nodes and
fields
data model
user interface
processes
data replication
Central Team
Core Processes
Extended
Individual Processes
Tasks
Reused
© 2013 SAP AG. All rights reserved. 35 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Agenda
Introduction
Current Reality
Need for the Future
Master Data Governance Capabilities
Architecture and Deployment
Function in Detail
Integration Scenarios
Benefit from the Solution
© 2013 SAP AG. All rights reserved. 36 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP Master Data Governance High-level Architecture Overview
Portal / NetWeaver Business Client
SAP Information
Management Suite
Central System for Master Data Processes Client
Systems
ERP
SRM
CRM
SCM
Cloud
Systems
3rd Party
NetWeaver MDM
AS ABAP
Enterprise Search
Data Services
Information Steward
Optional
Parts
SAP ERP 6.0
SAP Master Data Governance
On Premise
Apps
Financials
User Interfaces, Roles, Work Centers
Change Request, Governance Model, Search & DQ Adapters,
UI Framework, Analytics, Replication, Key / Value Mapping
Material
Business Partner Custom Objects
Workflows
Staging
Validation
Integrate services for data cleansing, matching & consolidation
Client systems are integrated via various channels (such as SOA, ALE, RFC, File)
Tight integration into SAP Business Logic and leveraging standard AS ABAP
SAP HANA
© 2013 SAP AG. All rights reserved. 37 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
SAP SCM
3rd party
systems, …
SAP SRM
…
SAP ERP, SCM,
CRM, SRM …
3rd party
systems, …
SAP MDG Deployment Options Consciously Decide for a Central hub or Co-deployment
Deploy SAP MDG…
… as standalone system /
master data hub
… on top of an
operational ERP
Customers typically choose to…
… create a dedicated master data hub and distribute to all operative systems from there, or
… co-deploy*) with their single instance SAP ERP (or pick one of their SAP ERP’s as the
master for a particular domain) and create and distribute master data from there
SAP MDG SAP ERP
SAP MDG
& SAP ERP
*) if speed of innovation in their ERP systems does not allow for quick introduction of SAP MDG, some customers create a separate system first, and re-combine later
© 2013 SAP AG. All rights reserved. 38 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Using SAP HANA in the Context of SAP MDG as Primary or Secondary Database
SAP MDG 7.0 can be installed on both EhP6 or EhP7 for SAP ERP 6.0
If installed on EhP7, it can run on SAP HANA as primary database
SAP MDG 7.0
SAP HANA
SAP MDG 7.0
SAP HANA Any Database
duplicate-detection and
similarity-ranked search
Option 1: HANA Side-by-Side Option 2: MDG on HANA
replicate
EhP6 or EhP7
for SAP ERP 6.0
EhP7
for SAP ERP 6.0
© 2013 SAP AG. All rights reserved. 39 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Agenda
Introduction
Current Reality
Need for the Future
Master Data Governance Capabilities
Architecture
Function in Detail
Integration Scenarios
Benefit from the Solution
© 2013 SAP AG. All rights reserved. 40 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Agenda
Function in Detail
Processes
Workflow
Entry Points / User Interface
Multiple Customer/Vendor Assignments
Client Maintenance
Search
Data Quality / Validation / Cleansing
Data Replication
Process Analytics
© 2013 SAP AG. All rights reserved. 41 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Block / Unblock Create Set Flag for Deletion Change
Business Partner, Customer or Supplier needs to be deleted in the next archiving run
Search successful and data is incorrect
Business Partner, Customer or Supplier is no longer relevant for processes
Business Partner, Customer or Supplier does not exist for processing
Usage
Function in Detail Processes: When to Use Which Process?
© 2013 SAP AG. All rights reserved. 42 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Processes: Single Object Maintenance
MDG 6.1: Two-step approach
Change Request 1: Create new organization
Change Request 2: Create new person(s) and add contact person relationship(s)
MDG 7.0: One step approach
Change Request 1: Create new organization, add new relationship (a) and new person (b)
a) Add new
relationship
b) Create new
person
© 2013 SAP AG. All rights reserved. 43 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Requestor
Search
Found
Not Found
Requestor
?
Change
No
Yes
Change Workflow
STOP
Requestor
?
Create
No
Yes
Create Workflow
STOP
Function in Detail Workflow: Business Partner / Customer / Supplier
© 2013 SAP AG. All rights reserved. 44 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Workflow: Create Supplier
Activate data
& Replicate
Company Code Data
Purchasing Organisation Data
Central Data
Submit for
Approval
Approve
Company
Code data
required?
Requestor
Maintain • Central Data • Comp.Codes • Purch. Orgs
Master Data Specialist
Review central data
Purchasing
Org data
required?
STOP
Reject / Rework
Cancel
Change Request
Purchasing Specialist
Review purchasing org. data
Financial Specialist
Review company code data
Purchasing Specialist
Maintain purchasing org. data
Financial Specialist
Maintain company code data
Reject / Rework
Reject / Rework
Approve
Approve
© 2013 SAP AG. All rights reserved. 45 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Workflow: Change Supplier
Request data change
Submit for
Approval
Company
Code data
changed
Requestor
Maintain • Central Data • CC data • PO data
Purchasing
Org. data
changed
STOP Cancel
Change Request
Central data
changed
Activate data
& Replicate
Approve
Approve
Approve
Master Data Specialist
Review central. data
Financial Specialist
Review company code data
Purchasing Specialist
Review purchasing org. data
Central
Data
Purchasing
Org. Data
Company
Code Data
Reject / Rework
Reject / Rework
Reject / Rework
© 2013 SAP AG. All rights reserved. 46 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Workflow: Block / Unblock Supplier
Activate data
& Replicate
Request data change
Submit for
Approval
Block
Company
Code data
Requestor
Block • Central Data • CC data • PO data
Block
Purchasing
Org. data
STOP Cancel
Change Request
Master Data Specialist
Review central. data
Financial Specialist
Review company code data
Purchasing Specialist
Review purchasing org. data
Central
Data
Purchasing
Org. Data
Company
Code Data
Block
Central data
Reject / Rework
Reject / Rework
Reject / Rework
Approve
Approve
Approve
© 2013 SAP AG. All rights reserved. 47 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Workflow: Set Flag for Deletion Supplier
Activate data
& Replicate
Request data change
Submit for
Approval
Deletion flag
Company
Code data
Requestor
Block • Central Data • CC data • PO data
Deletion flag
Purchasing
Org. data
STOP Cancel
Change Request
Master Data Specialist
Review central. data
Financial Specialist
Review company code data
Purchasing Specialist
Review purchasing org. data
Central
Data
Purchasing
Org. Data
Company
Code Data
Deletion flag
Central data
Reject / Rework
Reject / Rework
Reject / Rework
Approve
Approve
Approve
© 2013 SAP AG. All rights reserved. 48 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Workflow: Create / Change Business Partner / Customer
Central Data
Submit for
Approval
Approve Requestor
Create,change Block, Set flag
for deletion Central Data
Master Data Specialist
Review central data
Reject / Rework
STOP
Cancel
Change Request
Activate data
& Replicate
© 2013 SAP AG. All rights reserved. 49 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Entry Points / User Interface: Landing Page for NW Business Client
(Example: Supplier)
All relevant tasks
reachable with one
click
Additional content like
‘My Change Requests’
can be integrated
Easy to configure and
personalize
© 2013 SAP AG. All rights reserved. 50 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Entry Points / User Interface: NWBC (Change Request Services)
© 2013 SAP AG. All rights reserved. 51 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Entry Points / User Interface: Maintenance UI
© 2013 SAP AG. All rights reserved. 52 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Entry Points / User Interface: Flexible UI via Configuration / Personalization
User interface easy to configure and easy to personalize
Note: Certain customer adaptions made in EHP5-UI have to be redone for the
new EHP6-UI
© 2013 SAP AG. All rights reserved. 53 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Entry Points / User Interface: Flexible UI via
Configuration / Personalization
1. Multi column (up to 3) design
2. Change sequence
3. Expand / compress / suppress blocks
4. Stacked UIBBs (Tabs)
© 2013 SAP AG. All rights reserved. 54 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Entry Points / User Interface: Flexible UI via Integration of Context Based
Adaptations (CBA)
Integration of Context Based Adaptations:
Pre-delivered CBA dimensions:
Examples of per-delivered dimension usages:
‘Category’ used for BP category specific attributes like name and e.g. birth date / marital status for persons
‘Country’ is used for country specific address layout
CBA schema can be reused and enhanced with custom-defined dimensions
Delivered CBA schema can be substituted by custom-defined schema
Customizing Configure Properties of Change Request Step, if the CBA is not used in the UI Configuration
© 2013 SAP AG. All rights reserved. 55 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Entry Points / User Interface: Side Panel - Integrate Additional Information
Customers can easily add content to the Side Panel
Reuse of generic component Business Context Viewer (BCV)
© 2013 SAP AG. All rights reserved. 56 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Entry Points / User Interface: Lean Request for ERP Vendor
Lean Request for ERP Vendor
Goal: Enable all users to submit a
request, also users w/o ERP knowhow
Very easy UI to request a new ERP
Vendor
All data on one screen, navigation to
detail screens not required
Only the most important data is visible
Name / address
Bank Details
Company Code / Purchasing organization
UIBBs for Identification Numbers and Tax
Numbers can be added by configuration
BP role derived in the background
Account group derived in the
background based on standard BP Grouping and
assigned account group
© 2013 SAP AG. All rights reserved. 57 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Entry Points / User Interface: Governance Scope - Deactivate Entity Types / Fields
Governance Scope
Only parts of the data model shall be
put under governance
Entity types / fields can be excluded
from governance
Excluded entity types / fields
can not be changed within a Change
Request
are displayed only within the UI; can be
suppressed by changing the UI
configuration
can still be loaded to Active Area but not
via CR / Staging
Can easily be re-added to the governance
scope afterwards
© 2013 SAP AG. All rights reserved. 58 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Entry Points / User Interface: WF-Step Dependent Configuration Enables Flexible
UI / Process Design
UI Configuration
Provide different User Interface per WF-
step based on task / knowhow of the user
Example: Lean Request UI
Validations
Enable or disable checks / enrichments
Example: Switch off required field check
and address validation in Lean Request
UI
Field properties
Set some data to read-only
Example: Processor for company code
0001 can only maintain these fields
Step 1 - Request
• Simple UI
• Selected checks and enrichments
Step 2 - Check
• Expert UI
• Extended checks and enrichments
Step 3 - Approve
• Approver UI
• Full Checks
© 2013 SAP AG. All rights reserved. 59 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Multiple Customer / Vendor Assignments
Business Case
Already today customers have to establish multiple ERP Customers and ERP Vendors for
the same Business Partner
Reasons are e.g.:
Customer or Supplier is treated differently within several business units of the same company code
For special business processes information like communication data, bank details or even names etc.
have to be maintained differently
Option to allocate multiple ERP Customers and multiple ERP Vendors to one Business
Partner
Customer
(Business Partner)
ERP
Customer
ERP
Customer
ERP
Customer
PO CC CC SA PO CC CC SA PO CC CC SA PO CC
Supplier
(Business Partner)
ERP
Vendor
ERP
Vendor
ERP
Vendor
CC PO PO CC CC PO PO CC CC PO
© 2013 SAP AG. All rights reserved. 60 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Implementation
Multiple ERP Customers and
ERP Vendor can be assigned to
one MDG Business Partner)
ERP Customer and ERP Vendor
specific data including sales /
purchasing organization and
company code data can be
maintained per assigned ERP
Customer or ERP Vendor
Deviations of central fields like
e.g. ‘Name 3’, ‘Telephone
number’ and ‘Bank details’
can be maintained within a
specific UI
Small project specific
implementation required
Function in Detail Multiple Customer / Vendor Assignments
© 2013 SAP AG. All rights reserved. 61 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Client Maintenance for Customers: Process Steps
MDG Hub
Client Maintenance
Requestor Local Hits
Search from client system
1. Requestor searches customers
/ suppliers from the client
2. Hit list contains entries of the
hub and the client
Change on the client system
After copying, requester can
process changes on the
customer / supplier copied from
the hub
Hub Hit
Copy from hub to client system
1. Hit list contains entry currently
only available on hub system
2. Requestor needs this customer
/ supplier also on the client
3. Requestor requests copying
the same from the hub to the
client
Transfer changes to hub
1. The changes done on client
are then transferred to the hub
2. Governance workflow is
executed
3. After final approval the
changes are replicated to all
client systems
© 2013 SAP AG. All rights reserved. 62 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Client Maintenance: Possibility to Search on HUB and Copy From HUB
MDG Hub
Client Maintenance
Search from client system
1. Requestor searches customers
from the client
2. Hit list contains entries of the
hub and the client
Copy from hub to client system
1. Requestor requests copying
the same from the hub to the
client
© 2013 SAP AG. All rights reserved. 63 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
MDG Hub
Client 1 Client 2
Client 4
1
2 2
2 2
1
2
Maintain data on MDG Hub
Replicate data to client systems
Maintenance on MDG Hub
MDG Hub
Client 1 Client 2
Client 4 Client 3
4 4
4 4
1
2
Maintain data on Client 1
Replicate data to MDG Hub
Maintenance on Client
2
Client 3
1
3
4
Rework / approve data on MDG Hub
Replicate data to client systems
3
Function in Detail Client Maintenance: Maintenance on Hub & on Client can be Used in Unison
© 2013 SAP AG. All rights reserved. 64 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Search
Search – First Step to Data Quality
Search is the initial action, if a user wants to “do something” with the data.
Several Flavors Supported via Search Provider Concept
Standard providers:
DB-based search
Enterprise Search
Fuzzy Search via BAS-DES (e.g. SAP BusinessObjects Data Quality Management)
Hana-based Search
Search
Change
Create Block/Unblock
Mark for Deletion
Mass Change
© 2013 SAP AG. All rights reserved. 65 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Search: Search Capabilities
Consistent search UI
containing all search
capabilities
Search methods easy to
configure, more search
methods can be added
Search for hits within
active and inactive data
Result can be
downloaded to Excel
Result list can be
personalized
© 2013 SAP AG. All rights reserved. 66 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Search: General Search Options
Drop-down lists of available
fields and operators for search
Search criteria can be saved
using a descriptive name for
quick and easy re-use
Fuzzy (error-tolerant)
search, if supported by
search provider
Add and remove
search parameter
(AND combination of
multiple parameters)
© 2013 SAP AG. All rights reserved. 67 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Search: Search Provider for Enterprise Search
Using Enterprise Search
with MDG provides
Free-text search across
many attributes
Attribute-based search in
specific fields only
Search active data only
to limit search to active
area
Fuzzy search checkbox to
enable error-tolerant
search mode
Free-text
Attribute-based
Advantages of using Enterprise Search (compared with database
search)
Free-text search
Fuzzy (error-tolerant) search
© 2013 SAP AG. All rights reserved. 68 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Data Quality: Duplicate Check, Validations, Address Enrichment
Prevent creation of duplicates for
increased effectiveness and efficiency
Checked early and embedded in the process
High detection quality of matching using
Enterprise Search or BusinessObjects DS
Validations
Re-use of existing validation logic in ERP
Custom validations can be modeled and
programmed (e.g. code lists, simple checks,
or modeled rules via BRF+)
Address Enrichment
Simple check and selection lists
Integration with content provided by
SAP BusinessObjects Data Services
Automatically adding Tax Jurisdiction Code
re-using existing interfaces / providers
© 2013 SAP AG. All rights reserved. 69 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Data Quality: HANA Search / Duplicate Check
All Business Partner data is stored within HANA
MDG running on HANA
MDG running on different DB connected side-by-side to HANA
Error Tolerant search
Hit List contains ranking and is sorted by ranking
Search types
Additional search provider within MDG with search fields / hit list
Search via drill down search
© 2013 SAP AG. All rights reserved. 70 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Data Cleansing – Overview
Merge
Cleansing Case Identifying Duplicates
Create Cleansing case out of
Duplicate Check popup is planned
for a future MDG 7.0 SP
© 2013 SAP AG. All rights reserved. 71 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Data Cleansing – Identifying Duplicates
Before creating a cleansing case and do the merging the data potential duplicates have to be identified.
Within MDG duplicates can be identified during
Search (within search result list)
Single object maintenance
(duplicate check)
Outside MDG Hand over cleansing case from
client system to MDG Hub Full data base scan (using external
tools) Identified potential duplicates will be
stored within a cleansing case for further processing
© 2013 SAP AG. All rights reserved. 72 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Data Cleansing – Cleansing Case
Create a new cleansing case,
search and and assign
potential duplicates
Search cleansing case (also
can be used as worklist)
Check details of potential
duplicate records
Identify one „Target Record“
Identify one or more „Potential
Duplicates“ as well as „No
Duplicates“
Start Cleansing and create a
Change Request
© 2013 SAP AG. All rights reserved. 73 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Data Cleansing – Merge
During the merge process all
relevant data from „Potential
Duplicate“ records can be taken
over to the „Target Record“.
This can be done using the keep
flag as well as using drag and drop
functionalities.
Hereby it‘s possible to copy the
data including all dependant data
(e.g. address including its
communication data).
In parallel it is also possible to edit
data of „Target Record“ directly.
As result of the merge process a
workflow process will be triggered
© 2013 SAP AG. All rights reserved. 74 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Data Quality: Validations via BRFplus
For general information on how to work with BRFplus, see SAP Help Portal:
http://help.sap.com SAP NetWeaver Search for “Business Rule Framework plus”
http://help.sap.com/saphelp_nw70ehp2/helpdata/en/9a/6b67ce7c26446483af079719edf679
/frameset.htm
© 2013 SAP AG. All rights reserved. 75 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Data Quality: Framework for Data Enrichment Spots
Data Enrichment Spots
Flexible framework to define
enrichment spots
Is used by SAP for e.g. Address
Validation / Enrichment and will be
used for further spots in future
Can be used by customers to define
further enhancement spots
(e.g. D&B services)
© 2013 SAP AG. All rights reserved. 76 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Data Replication – Explicit Selection of Target Systems
Explicit Selection of Target
Systems
Enter required target systems explicitly
during CR processing
These target systems are considered
in addition to the target systems
automatically determined by the filter
logic
© 2013 SAP AG. All rights reserved. 77 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Data Replication – Replication Status Information
Replication Status Information
Overview of replication status per
customer / supplier to all relevant
target systems
Status per target system
Green: OK
Yellow: OK, but answer from target
system still pending
Red: Error occurred
Detailed log per target systems
available
© 2013 SAP AG. All rights reserved. 78 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Function in Detail Process Analytics: Change Request Reporting
Change Request Reporting
Definition of SLA: Max. processing
time per change request type and
priority
Reporting on change request duration
and SLA compliance
© 2013 SAP AG. All rights reserved. 79 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Agenda
Introduction
Current Reality
Need for the Future
Master Data Governance Capabilities
Architecture
Function in Detail
Integration Scenarios
Benefit from the Solution
© 2013 SAP AG. All rights reserved. 80 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Supplier Management
Supplier Lifecycle Management (SLC)
Supplier Master Data Governance
Integration Scenarios Supplier Management With SLC and MDG
Supply Chain Product
Development
Finance Cost
Accounting
Procure-to-Pay Strategic
Sourcing &
Procurement
Create or change supplier Distribute validated supplier
Operational Procurement
Supplier Registration
Supplier Qualification
Supplier Evaluation
Supplier Classification
Supplier Order Collaboration
Supplier Development
Supplier Phase-out
Potential
Supplier
Approved as
Bidder Supplier Data
Approved as
Supplier
© 2013 SAP AG. All rights reserved. 81 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
MDG Hub
SAP SLC Client 2
Client 4 Client 3
4 4
4 4
1
2
Maintain potential suppliers in
SAP-SLC only
Potential supplier becomes bidder
/ supplier in SAP-SLC send
supplier to MDG Hub & create a
Change Request
2
1
3
4
Rework / approve data on MDG Hub
Replicate data to client systems
3
MDG – SLC Integration Scenario is available as of
MDG 6.1 and SLC 1.3
5 Changes to bidders / suppliers in
SLC or MDG
5
5
Integration Scenarios Maintain Potential Suppliers in SLC, Governance of Bidders / Suppliers in MDG
© 2013 SAP AG. All rights reserved. 82 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Operational ERP
MDG
SAP CRM Client 2
Client 4 Client 3
4 4
4 4
1
2
Maintain prospects & leads in CRM
only
Prospect becomes customer in
CRM replicate to Operational
ERP via CRM-MW & create Change
Request in MDG
2
1
3
4
Rework / approve data on MDG
Hub
Replicate data to client systems
3
5 Changes to customers possible in
CRM and ERP via MDG
5
5
Integration Scenarios Prospects / Leads in CRM, Governance of Customers in Connected ERP
© 2013 SAP AG. All rights reserved. 83 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
MDG Hub (BP data, Sales data,
Fin data)
SAP CRM
Client 4 Client 3
4
4 4
1
2
Maintain prospect / lead in CRM
only
Prospect becomes customer in
CRM replicate to connected ERP
via CRM-MW and from there to
MDG Hub (2b), create CR in MDG
Hub
2
1
3
4
Rework / approve data on MDG
Hub
Replicate data from MDG Hub to all
connected client systems and from
ERP further to connected CRM (4b)
3
5
SAP ERP CRM-MW
2b
5
4b
5 Changes to customer possible in
CRM, MDG Hub, and ERP
5
Integration Scenarios Prospects / Leads in CRM, Governance of Customers in Separate MDG Hub (1)
© 2013 SAP AG. All rights reserved. 84 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
MDG Hub (BP data, Sales data*)
SAP CRM
Client 4 Client 3
4
4 4
1
2
Maintain prospect / lead in CRM only
Prospect becomes customer in CRM
replicate to connected ERP via
CRM-MW and to MDG Hub via SOA
service, create a change request in
MDG Hub
2
1
3
4
Rework / approve data on MDG Hub
Replicate data from MDG to all
connected client systems and from
CRM further to connected ERP (4b)
3
5
6
SAP ERP MDG-C for Fin data
CRM-MW
4b
2
5
Customer can be enhanced by
financials data in ERP using MDG-C
6 Changes to customer possible in
CRM, MDG Hub, and ERP
6
6
Integration Scenarios Prospects / Leads in CRM, Governance of Customers in Separate MDG Hub (2)
© 2013 SAP AG. All rights reserved. 85 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Replication to SAP-CRM New replication scenario btw. MDG-C & SAP-CRM / SAP-ERP
MDG Hub (BP data, Sales data,
FIN data
SAP CRM
Client 4 Client 3
4
4
1
2
Maintain prospect / lead in CRM only
Prospect becomes customer in CRM
replicate to MDG Hub via SOA
service, create a change request in
MDG Hub. CRM-MW is deactivated
for replication of BPs.
Related Sales Orders to be
replicated to ERP will run into error.
1
3
4
Rework / approve data on MDG Hub
Replicate data from MDG to all
connected client systems including
CRM and Operational ERP
3
5
Operational
ERP
CRM-MW
(not for BPs)
2
5
Restart replication of related sales
orders.
4 4
MDG Hub between CRM and ERP
Order
Order Order
Order
2
© 2013 SAP AG. All rights reserved. 86 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Replication to CRM Extended replication data model btw. MDG-C and SAP-CRM
MDG 6.1: Business Partner data only
Business Partner data like general data, addresses, bank details, ID Numbers etc.
Business Partner Relationships like Contact persons, etc.
MDG 7.0: Sales specific data (additionally)
General customer data
Sales data
Shipping data
Pricing data
Tax Indicators
Partner Functions
MDG Hub
SAP CRM
© 2013 SAP AG. All rights reserved. 87 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Global MD Hub
ERP 1
Client
1
2
4
1
2
Maintain global data on the Global MD Hub
Replicate global data to local ERP systems and other client systems
Client
3
4
Maintain local ERP data on ERP systems
Replicate global and local data to connected client systems
MDG
ERP 2
MDG
Client
Client
Client
3
3 4
MDG
Integration Scenarios
Maintain ERP Specific Data on Local ERP Systems
© 2013 SAP AG. All rights reserved. 88 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Agenda
Introduction
Current Reality
Need for the Future
Master Data Governance Capabilities
Architecture
Function in Detail
Integration Scenarios
Benefit from the Solution
© 2013 SAP AG. All rights reserved. 89 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Benefit From the Solution Need for MDG-S and MDG-C: Solutions Provided
Enable All UsersEnable All UsersEnable All Users
Manage LifecyclesManage Lifecycles
Compose xApps
Texas Instruments: Reduced the time to partner
Carl Zeiss: Reduce time and cost to integrate new
General Electric: 400-500 new launches, better
Compose xApps
Texas Instruments: Reduced the time to partner
Carl Zeiss: Reduce time and cost to integrate new
General Electric: 400-500 new launches, better
Manage ProcessesManage Processes
Clean Master DataClean Master Data
Single Point of Access
(Role Based) via Portal
or NWBC
Workflow
based
process –
Flexible &
Adaptable
Duplicate Check, Data
Validation & Enrichment,
Merging & Cleansing (planned)
Process Analytics
Data analytics
(planned)
Change Documents,
Change Request Process
integrated into UWL &
Workflow
Monitor for Data Replication,
ID mapping, key mapping &
client side ID mapping
Single Entry
Point to
maintain data
Standardized
Process to
control data
changes
Standardized
Tools for
ensuring data
quality
Data Flow
Transparency
within system
landscape
Get a Snapshot
of all the
supplier related
activities
Transparency on the
data changes done
(Who, When, What,
Why)
Solution
Need
© 2013 SAP AG. All rights reserved. 90 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Common Services
Basic Principles
Solution Strategy
SAP’s understanding of a state-of-the-art
master data governance solution
Ensure
Master Data
Governance
Deliver process-centric solution
Workflow closely integrated to a framework for defining business rules
Full Integration to SAP Systems and integration services for non-SAP
Deliver roles on a web based UI
Deliver a Data Model proven by several applications & industries
Reuse of existing processing logic
Out-of-the box data replication mechanisms
User-centricity : Central work center for the maintenance of materials
Governance: Change requests with built-in approval process
Workflow: standardized but flexible processes incl. rules management
and tracking
Architecture: Staging area to maintain inactive versions of material data
Search & Display
Create, Change, Mass Change, Mark for Deletion
Work lists (My Change Request, Display Change Requests, Change Documents)
Duplicate Check
Key- and Value-Mapping
Data Replication
File Upload / Initial Load
Extensibility of Data Model & User Interface
Deployment on top of operational ERP or as standalone hub
© 2013 SAP AG. All rights reserved. 91 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Benefits through SAP Master Data Governance
Up-front, central creation of master data
enables high data quality and leads to
significant business improvements.
Out-of-the-box, process-centric applications
provide centralized governance for master
data domains such as financial data, supplier
data, customer data, material data.
Native integration with SAP Business Suite
using existing business logic and
infrastructure leads to low TCO.
SAP Master Data Governance provides
flexibility, from configurable workflows and
extensible data models, up to custom built
applications.
© 2013 SAP AG. All rights reserved. 92 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
Further Readings and Links MDG-S and MDG-C EhP6
SAP Master Data Management on sap.com
http://www.sap.com/mdm
SAP Master Data Governance on sap.com
http://www.sap.com/solutions/enterprise-information-management/master-
data-management/master-data-governance
SAP Developer Network and related communities
http://www.sdn.sap.com/irj/sdn/mdm
© 2013 SAP AG. All rights reserved. 93 SAP Master Data Governance for Business Partner, Supplier, Customer MDG-BP/C/S
© 2013 SAP AG. All rights reserved.
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