WWW.AXONIVY.COM
THUR 10AM
RESTFUL APIS AND AUTOMATED WORKFLOWS AXON IVY PROCESS AUTOMATION
Matt Fleming | Senior Application Consultant, CM First
Marcel Pruegel | Solutions Engineer, Axon Ivy
June 2nd 2016
WWW.AXONIVY.COM
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INTRODUCTION
AXON IVY AG
Marcel PruegelSolutions Engineer
Matt FlemingSenior Application Consultant
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AGENDA
o Introduction
oAxon Ivy
oCustoms Apps & Workflows
oExcursion on Modelling Processes
oLive Process Demo “Customer OnBoarding”
oLive Axon Ivy Portal Demo
oLive Demo GovHelp
oQ & A
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Channel Partner
ImplementationPartner
Support Partner
Manufacturing Partner
SILO’EDAPPLICATIONS CANNOT ADEQUATELY SUPPORT MOST PROCESSES ACROSS THE BUSINESS
THE PROBLEM
Customer
Sales
Marketing
Support
Professional Service
Admin
Order Management
Operations
R&D
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Un-managed Process
Service
Purchase
Request
(Customer)
Get Plan Member
and Service
Period Details -
Manual
(Sales)
Verify Service
Details - PLEX
(Service Operators)
Manager Approval
- Manual
(Plan Manager)
Inquiry
(Customer)
Research
(Sales)
Research
(Risk-Mgmt)
Research
(Plan
Manager)
Finalize Sale
(Confirmation)
Manual transfer
No approval, no Information
...
2 days delay because of absence
Paper mail
"AS-IS" UNMANAGED PROCESS - USERS OPERATE THE SYSTEM
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IMPROVED "TO-BE" SOLUTION: THE BPMS GUIDES THE USER
Managed Process
Core system
Business Process Management System
Confirmation to customer
Inquiry
(Customer)
Automatic Data Transfer
Feedback
…
Copy of ContractInfo about delay
Service Purchase
Request
(Customer)
Get Plan Member
and Service Period
Details - IVY
(Sales)
Verify Service
Details - PLEX
(Service Operators)
Manager Approval -
IVY
(Plan Manager)
Core system
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Process Orchestration
AGILE, USER-FOCUSED, PROCESS-DRIVEN APPS
THE SOLUTION
Metadata
Cloud Apps and Storage
Process Designer
Data stores
Monitor
CRM
Support
Ops
ERP
•Built around process engine•Controlled by agile business
rules
•Tailored User Experience for internal and external users
•Easy to integrate into standard and home-grown systems
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DOCUMENTATION OF PROCESSES
Management
BusinessIT
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DOCUMENTATION OF PROCESSES
BPMNEASY & BPMNTOUCH
BPM Touch®
Modeling Tool
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DOCUMENTATION OF PROCESSES
BEST PRACTICE
Sequence ofTasks
+ Specificationof Tasks
+ Attachmediafiles
…
+ Supplement special cases
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LIVE DEMO
“CUSTOMER ONBOARDING”
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LIVE DEMO
AXON IVY PORTAL DEMO
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THE BEST OF BOTH WORLDS
THE SOLUTION –WHAT WE HAVE SEEN!
Axon Ivy Intelligent BPM
•Agile and flexible end-to-end processes
•Model-driven process design
•Easy integration of external systems
•Complex Task Management
•Process Exception Handling
•End-to-end monitoring
CA Plex / (CA2E)
•Detailed Business Logic
•Model Based Developement
•Transactional Business Applications
•Optimized Data Entry Screens
•Full Web/Mobile/Cloud/API Solution
with CM WebClient
BUSINESS PROCESS Driven Plex Applications
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LIVE DEMO
“GOVHELP”
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Q & A
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THANKYOU!/AXON-IVY-AG
@AXONIVY
Feel free to visit us at our booth for more information!
VISIT OUR OTHER TALKS:
THUR 3:30PM BUILDING AN AUTOMATED PROCESS THAT INTERACTS WITH DIFFERENT SYSTEMS
FRI 9AM WORKFLOW/BPM - BUILD YOUR OWN AUTOMATED WORKFLOWS