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FEMA Qualification System - FQS
Ready Seniors! Workshop
Albany, NY
June 11, 2019
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Welcome & Introduction
Name
Title
Agency
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Purpose
The purpose of this workshop is to provide participants with an
opportunity to exchange best practices and evaluate potential
solutions to challenges likely to be faced during a major disaster
that impacts the critical services participants provide to the senior
citizen populations
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Objectives
Objective 1. Examine and improve the processes that senior care providers
perform during pre-disaster operations to provide for continuity of services to
our senior populations.
Objective 2. Discuss the actions of senior care providers during power outage
or similar events with the expectation of enhancing services for our senior
populations.
Objective 3. Inspire and encourage senior service providers to empower their
clients by being conduits of preparedness messaging for senior populations
and their families to empower them to be better prepared for disasters.
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FEMA Qualification System - FQS
Ready Seniors! Continuity & Preparedness Basics
FEMA Region 2
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Continuity of Operations –
Why is it important?
March 13, 2018
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Continuity of Operations
• Continuity of Operations is essential for your facility to be able to continue to perform their essential functions before, during and after disasters or incidents that threaten to or disrupt normal operations.
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Continuity Planning Objectives
• Ensure continued performance of essential functions
• Identify alternative facilities / transportation
• Ensure succession of key leadership
• Provide assistance to your staff and patients
• Reduce/mitigate disruptions to operations
• Protect essential assets – Equipment/Records
• Achieve timely recovery/reconstitution
• Maintain TT&E program for validation
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Elements of a Viable Continuity Program
10 primary elements:
• Essential functions
• Orders of succession
• Delegations of authority
• Continuity facilities
• Continuity communications
• Essential records management
• Human resources
• Tests, training, and exercises
• Devolution of control and direction
• Reconstitution operations
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Continuity is not new….
• Continuity elements you may already be familiar with…
Mutual aid
Data back-up / recovery
Communications planning
Employee alerts and
notifications
Emergency Operations Plans
Chain of Command
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When to use COOP…
• Any emergency that impacts your agency’s facilities or abilities to provide its essential functions:
Weather emergencies
Flooding
Power Outages
Terror attacks
Civil disturbances
Others?
Localized acts of nature
Accidents
Technical hazards or
attack-related emergencies
Fires
Hazardous materials
incidents
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Continuity Planning
Considerations
COOP plans must:
• Be capable of implementation anytime, with and without warning.
• Provide full operational capability for essential functions not later than 12 hours after activation.
• Be capable of sustaining operations for up to 30 days.
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Why do I need a COOP plan?
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Training Websites
• FEMA Continuity of Operations (COOP) Programs:
http://www.fema.gov/government/coop/index.shtm
• FEMA Training/EMI Independent Study (IS) Program:
http://www.training.fema.gov/EMIWeb/IS/
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Contact Information
FEMA Region II
Devin Kerins
Community Preparedness Officer
FEMA Region II
202-579-5160
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Questions?
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FEMA Qualification System - FQS
Ready Seniors! Preparedness Planning For Senior Populations
Administration for Community Living
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FEMA Qualification System - FQS
Ready Seniors! Tabletop Exercise
FEMA Region 2
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Discussion Guidelines
• This is an open, low-stress, no-fault environment. Varying viewpoints, even disagreements, are expected
• Base your responses on the current plans and capabilities of your organization
• Decisions are not precedent setting; consider different approaches and suggest improvements
• Issue identification is not as valuable as suggestions and recommended actions that could improve response efforts; problem-solving efforts should be the focus
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Artificialities & Assumptions
• The exercise is conducted in a no-fault learning environment wherein capabilities, plans, systems, and processes will be evaluated
• The exercise scenario is plausible, and events occur as they are presented
• All players receive information at the same time
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Scenario Module One
Pre-Storm
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January 4
The National Weather Service has issued a
Winter Storm Warning for much of the New
York and New Jersey area. With this
warning, it is anticipated that heavy snow,
ice, and wind are likely to begin within the
next 24-48 hours. The storm is predicted to
bring a range of 5” to 24” of snow in many
areas. To make matters worse, the storm is
expected to be followed by a prolonged
period of freezing temperatures. It is feared
that this may cause disruptions in both
transportation and power to the area.
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Key Issues
• Major snowstorm anticipated.
• Storm to be followed by prolonged freezing temperatures.
• Storm likely to disrupt power and transportation
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Group Discussion
45 minutes of discussion
Select someone to brief back to the
Plenary
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Break
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Scenario Module Two
Post Storm Response &
Recovery
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January 7, One Hour Later
Snow totals were higher than expected in many areas, with
some areas receiving over 30” of snow. Snow drifts
created piles that were even higher, trapping many
residents in their homes. Public works departments are
working diligently to plow main roads, but the majority
of side streets have still not been cleared.
The Governors in both New York and New Jersey have
issued States of Emergency, and are limiting travel on
roads to “essential” personnel.
The drop in temperature has created icy conditions,
making it even more difficult to clear snow. Power
outages are becoming more frequent, with an estimated
1,000,000 customers without power throughout the
region. It is unknown at this time how long these
outages will last as freezing temperatures have
damaged transmission lines and are slowing the
response of power crews. 27
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Key Issues
• Heavy snow has been experienced, disrupting
transportation and trapping many residents in their
homes.
• Travel is limited to “essential” personnel.
• Power outages are being experienced with no
current projection on when power will be restored.
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Group Discussion
45 minutes of discussion
Select someone to brief back to the
Plenary
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Hot Wash
Within your groups, identify:
• Three Best Practices
• Three Top Areas for Improvement
• Topics you would like to see in future workshops or webinars
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