R5 200510 20
DEX28™ – IPTC Albatross™ VoIP Gateway Series
IP Technology CommunicationTaking you one step further.........................................................
EPCC-05 20-22 October
EPCC-05 Stockholm
20-22 OctoberSpeaker: Hans Deijnoff, IPTC AB
R5 200510 20
DEX28™ – IPTC Albatross™ VoIP Gateway Series
IP Technology CommunicationTaking you one step further.........................................................
EPCC-05 20-22 October
• IPTC AB
• Launch / Presentation of:
• DEX28™ VoIP Gateway IP as a medium for DTS connection DTS, OWS and OPI connected remotely Remote telephonist or ACD agent Call recording
AGENDA
R5 200510 20
DEX28™ – IPTC Albatross™ VoIP Gateway Series
IP Technology CommunicationTaking you one step further.........................................................
EPCC-05 20-22 October
IPTC AB
A development company focused on innovative, market-adapted solutions for MD110 and BP.
Ericsson background and cooperation since the early 1980s.
R5 200510 20
DEX28™ – IPTC Albatross™ VoIP Gateway Series
IP Technology CommunicationTaking you one step further.........................................................
EPCC-05 20-22 October
VoIP equipment for Ericsson's PBXs
Advanced CTI solutions
Call recording
We develop:
What does IPTC do?
R5 200510 20
DEX28™ – IPTC Albatross™ VoIP Gateway Series
IP Technology CommunicationTaking you one step further.........................................................
EPCC-05 20-22 October
DEX28
IP
PBX Side Extension side
DEX28-GE 2 or 6P
DEX28-GE 2 or 6P
MD110BP
D 4200D 3200D 2600OWSOPI
R5 200510 20
DEX28™ – IPTC Albatross™ VoIP Gateway Series
IP Technology CommunicationTaking you one step further.........................................................
EPCC-05 20-22 October
• Local office (centralized switchboard)
• Travelling employees
• Temporary workplaces (project groups / renovations, etc)
• Call Center / Contact Center
• Remote telephonist / agent workplace
• Home workplace
• Training
Some examples:
And more
R5 200510 20
DEX28™ – IPTC Albatross™ VoIP Gateway Series
IP Technology CommunicationTaking you one step further.........................................................
EPCC-05 20-22 October
Not to be mixed up with VoIP H.323 telephony!
Utilizes IP (Internet/Intranet) as the medium for transport, sending data and distributing calls to digital telephone extensions.
Full functionality via digital system telephones, OPI, OWS incl. ACD, MDS etc.
Full utilization of PBX functionality.
DEX28 – VoIP
R5 200510 20
DEX28™ – IPTC Albatross™ VoIP Gateway Series
IP Technology CommunicationTaking you one step further.........................................................
EPCC-05 20-22 October
PC
DEX28 – Possibilities
PBXSide
DEX28 / GE 2 or 6P/ GW
DTS
DEX28 / GE2 or 6P/ EXT
. . .
DECTGAP
USB
IP
PDA
802.11
Bluetooth
Extension side
R5 200510 20
DEX28™ – IPTC Albatross™ VoIP Gateway Series
IP Technology CommunicationTaking you one step further.........................................................
EPCC-05 20-22 October
Specify an IP address for the DEX28 as server
SIMPLE ADMINISTRATION
Enter same IP address on DEX28 extension side
PBX side:
Extension side:
Connect DEX28 to the Internet / intranet
Connect DEX28 to the PBX
Connect DEX28 to the Internet / intranet (DHCP)
Connect telephones to DEX28
... and that's it!
R5 200510 20
DEX28™ – IPTC Albatross™ VoIP Gateway Series
IP Technology CommunicationTaking you one step further.........................................................
EPCC-05 20-22 October
Full functionality for all DTS telephones with (MDS, ADN, OPI etc.) Independent of releases from BC9 or later No Operation & Maintenance required Built-in CT adapter for remote OWS Support for firmware upgrading of D4 telephones SoftPhone with full DTS functionality for ACD agent or OWS Call recording, monitoring and security DECT with USB as digital extension (IPTC-approved) Support for PDAs (PocketPC)/ SmartPhone (MobilePC) with WLAN Support for SIP (Prepared)
DEX28 – Advantages
R5 200510 20
DEX28™ – IPTC Albatross™ VoIP Gateway Series
IP Technology CommunicationTaking you one step further.........................................................
EPCC-05 20-22 October
Function-tested and approved by Ericsson
CE marked and certified for the EU, USA, Australia, Japan and others.
Universal hardware, 2 and 6 ports / PBX or extension side
Security – VPN / fixed IP & encrypted authentication
World-wide distribution network
Comprehensive service and support
Variable bandwidth - according to customer's own requirements
and needs in real-time (standard 64KB – but works perfectly in 16KB)
Safeguards current and future investments
DEX28 – Conclusion
R5 200510 20
DEX28™ – IPTC Albatross™ VoIP Gateway Series
IP Technology CommunicationTaking you one step further.........................................................
EPCC-05 20-22 October
Time for questions / Dialogue
Thank you for your attention
Pyramidbacken 6SE-141 75 Kungens KurvaSwedenInternet: www.iptc.se
Tel + 46 8 55 646 750Tel/fax + 46 40 370 360Mob + 46 705 22 88 55 E-mail [email protected]
Hans Deijnoff