QUN L CHO THU SN BNG MINI NHN TO

QUALITY MANAGEMENT PLANVersion Number: 1.0 Version Date:

[Insert appropriate disclaimer(s)]

T V CHO THU SN BNG MINI NHN TO

CC PHIN BN TRCVersion Ngi Number thc hin 1.0 Nguyn Thanh Lim 2.0 V Th Huyn Nhung Ngy Ngi sa i ph duyt 20/12/2010 Nguyn Hunh Minh Duy 4/1/2011 Nguyn Hunh Minh Duy Ngy Ph duyt 22/12/2010 5/1/2011 M t thay i

Ngi lp: Nguyn Nht Ti Ngi Chnh sa: V Th Huyn Nhung Nguyn Thanh Lim

Ngi Ph Duyt: Nguyn Hunh Minh Duy

Mc lcEPLC Quality Management Plan (v1.0) Page 1 of 14

T V CHO THU SN BNG MINI NHN TO

11.1

MC CH :MC TIU : - Cung cp thng tin cht lng cn thit cho cc bn lin quan : gim c d n, ch thu, khch hng, nhm thc hin d n, nh ti trvv - Cung cp thng tin ng gp ca tng thnh vin thng qua cht lng sn phm thnh phn m mi thnh vin m nhn. - m bo cht lng xuyn sut d n. - ra v cp nht thng xuyn cc tiu ch kim tra trong qu trnh xy dng v pht trin phn mm. - Mang li nhng li ch thit thc cho cc bn lin quan nh l: gim chi ph pht sinh trong qu trnh thc hin d n, tit kim thi gian, tin bc, cng scvv.

1.2

PHM VI : - Tt c cc khu c lin quan trong qu trnh thc hin d n cn m bo cht lng theo yu cu d n t ra. - Ch c thc hin trong qu trnh thi hnh d n. - Ch thc hin nh gi trn cc cng vic hon thnh. - i tng lin quan: khch hng, ch d n, nh u t, nh cung cp thit b, gim c d n v tt c cc nhn vin c lin quan.

22.1

TNG QUAN QUN L CHT LNGVAI TR V TRCH NHIM CC THNH VIN: Nu tn nhng ngi chu trch nhim cc khu ca d n v trch nhim ca tng ngi i vi khu Tn khu cng vic Kho st v phn tch yu cu, lp k hoch, phn chia khi lng cng vic. Lp Project Vision, kho st tnh kh th, Project Schedulevv. Tn ngi qun l Minh Duy, Nht Ti Vai tr Trng nhm Trch nhim -Kho st thc t, ly kin ca cc bn lin quan. -Ln k hoch hp v trin khai cng vic. - Phn chia cng vic nh hn cho cc thnh vin. - i kho st thc t - Lp bng demo gii thiu chokhch hng. - Lp bo co v cp nht theo s thay i. - m bo cht lng d n ng tin , t theo cc thc o mnh ra. -Trin khai thit b h tr cho sn phm. - m bo cc thit b, cng ngh hot ng tt. - Bo qun tt cc thit b, cngPage 2 of 14

Minh Duy, Thnh Phc

Trng nhm v thnh vin lin quan

Qun l thit b, cng ngh

Trung Tn, Thnh Phc

Thnh vin lin quan

EPLC Quality Management Plan (v1.0)

T V CHO THU SN BNG MINI NHN TO ngh. - Lp bo co v cp nht theo s thay i. - m bo cht lng d n ng tin , t theo cc thc o mnh ra. Qun l cu hnh Thanh Sn, Thnh vin lin quan - Xc nh v lit k cc mu Trung Tn, Th cu hnh. Nguyt - Qun l cc phin bn. - Qun l cc mu cu hnh theo tin . - m bo cht lng d n ng tin , t theo cc thc o mnh ra. Qun l ngun nhn lc, Ngc H Thnh vin lin quan -Xc nh v ln k hoch vt lc, chi ph cho d n ngun nhn lc, vt lc v chi ph cho d n. - m bo k hoch khng b gin on do thiu ht ngun nhn lc, chi ph, ngun vt lc trong thc t. - m bo cht lng d n ng tin , t theo cc thc o mnh ra. - Lp k hoch r rng qun l v cp nht thng xuyn khi c bt c s thay i no. Qun l cht lng Thanh Lim, Thnh vin lin quan - Xc nh sn phm qun l Huyn Nhung, cht lng. Nht Ti - Xc nh yu cu i vi sn phm chn tiu ch nh gi - Xc nh tiu chun nh gi d n. - Xc nh thang im thch hp nh gi. - Lp bo co v thng xuyn cp nht theo thi gian qun l. - m bo cht lng d n ng tin , t theo cc thc o mnh ra. Qun l ri ro Huyn Nhung Thnh vin lin quan - Thng k v ra cc gii php khc phc v phng chng cc ri ro. - C s lin kt cht ch vi cc khu khc. -Nm vng cc yu cu c t, phn tch d n, ri ro. -Cp nht bo co nu c thay i theo tng giai on, m bo ng tin . - m bo cht lng d n ng tin , t theo cc thc o mnh ra. Kim tra cht lng phn Nht Ti, Thanh Thnh vin lin quan - Xc nh cc khu cn kim mm Lim tra. - Xc nh cc phng phpEPLC Quality Management Plan (v1.0) Page 3 of 14

T V CHO THU SN BNG MINI NHN TO kim th cht lng. - Ln k hoch kim tra cho tng khu. - Lp bo co qu trnh kim tra cht lng. - m bo cht lng d n ng tin , t theo cc thc o mnh ra. Xy dng m ngun ng Tt c cc thnh Thnh vin lin quan - Thit k giao din dng vin - Thit k CSDL - Thit k layout cho cc trang - Thit k s Use Case. Trin khai phn mm Th Nguyt, Thnh vin lin quan - Up ln host, tm kim khch Thanh Sn hng. - m bo sn phm t ng cht lng yu cu ca khch hng. Cc k hoch khc & marketing cho sn phm Thanh Sn Thnh vin lin quan -m bo sn phm t c cc ch tiu v cht lng. -S lng ngi bit n v s dng sn phm. -Vai tr h tr chnh trong cc khu. -iu phi v phn chia nh cng vic cho cc thnh vin. -Vai tr nh mt th k

Phi hp v h tr hon thnh d n

Thanh Lim, Nht Khnh

Thnh vin lin quan

Ti liu ha & cp nht cc bn k hoch cho d n

Th Nguyt

Thnh vin lin quan

2.2

CNG C V MI TRNG Nu tn cc cng c, phng php dng nh gi,h tr qun l cht lng v mc ph hp vi tiu chun cht lng ca tng cng cCng c Microsoft Office Tools Son tho vn bn ti liu & bo co Cc thit b trin khai Cc thit b h tr khc M t Word,Excel,Power Point,Visio Microsoft Office, Relational Role, Mindjet Mc ph hp(%) 100% 100%

H thng my ch, h tng trin khai Xe my , in thoi,

100% 100%

33.1

NI DUNG CHNH:XC NH YU CU I VI SN PHM Yu cu i vi sn phm - Tha cc quy nh v cht lng v m bo yu cu ra

EPLC Quality Management Plan (v1.0)

Page 4 of 14

T V CHO THU SN BNG MINI NHN TO - Qun l thng tin cht ch. - Sn phm linh ng, d tin ha, ph hp cho nhiu i tng s dng. - H tr ti a cc chc nng cho ngi dng. Chn tiu ch nh gi

-

Tnh hiu qu : o o o o o Chy nhanh, t tn ti nguyn. Search sn cn tm khong 2 pht. Phn mm chy hu ht trn cc nn Window hin nay. Tn t dung lng RAM, b nh. Tng tc trc quan vi th gii thc.

-

Tnh ng n :

oo o -

Sn phm chng ti pht trin m bo phi da trn cch thc hot ng, qun l thc t m m hnh ha thnh sn phm. Sn phm phi tun theo cc quy nh ca php lut, cc thng t, vn bn mi nht. Sn phm c nhng thng tin ng n v hp l da trn thc t.

Tnh tin cy : o Sn phm c tnh cng ng v th chng ti cao vic khi ngi dng s dng ngay ln u, h phi c thin cm vi sn phm. Qua mt thi gian di, to nn thng hiu tin cy i vi ngi dng.

o -

Tnh tin ha : o C tnh nng h tr plugin. Nu yu cu ca khch hng thay i th c th nng cp v ci tin phn mm.

o-

Tnh tin dng : o o Vi mi chc nng kho st, mc u tin cng cao s cng c ch trng pht trin. m bo hu ht khch hng s dng khng cn phi hng dn. Sn phm vi cc chc nng thao tc m bo ph hp vi cng vic ca chnh ngi s dng trc khi c sn phm.

o-

Tnh d hiu :

o

Sn phm ca chng ti hng ti nhiu i tng nn vi mi chc nng kho st trn mi chc nng ng vi mt lng ngi thch hp trong mt khong thi gian t ra.Page 5 of 14

EPLC Quality Management Plan (v1.0)

-

T V CHO THU SN BNG MINI NHN TO Tnh bo tr :

o

Sn phm c h tr hu ht cc chc nng backup d liu mt cch d s dng nht.

3.2

CC TIU CHUN CHT LNG: Nu ra tn cc tiu chun dnh cho d n hay mt thnh phn no ca d n ,thi gian thc hin v thc o cho n.

Tn tiu chun D s dng

nh danh CL001

M t Mc d s dng ca trang web i vi ngi dng

Thi im p dng Khi thit k giao din v chc nng

Thc o -90-100%:Rt d s dng -70-90%:Tng i d s dng -50-70%:S dng c nhng khng d dng -