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Project Title
DS890K – ERP
Ramanan Tiruvannamalai
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Agenda
Introduction to HIS & ERP ERP adoption
• Methodology
• Rationales
• Critical factors Survey - User needs evaluation Case study – Via Christi Recommendations Conclusions
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Hospital Information System (HIS) “A complete integration of the information
available at a hospital, access to which is provided through an environment that facilitates all categories of healthcare workers as analyzers of their own activities.”
Broadly classified into• Administrative IT
• Clinical IT
• Strategic IT
HIS vendors – Centricity & Medinuous
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Hospital Information System (HIS)
Administrative IT(Billing &
Human resource systems)
Clinical IT(Radiology &
Pharmacy systems)
Strategic IT(Executive information system &
Cost accounting systems)
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Enterprise Resource Planning
“Software applications designed to facilitate the system-wide integration of complex processes and functions across a large enterprise consisting of many internal and external constituents.”
Targeted to manufacturing environment ERP application in healthcare ERP vendors - SAP & Lawson
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F&B
XCHANGE
HOUSE_K
BILLING
PHARMASTORES PURCH
LABS
WARDS
ICU
OT
DOCTORSADT PLANNING
C-IT S-IT
A-IT
ERP - Integration of Functions
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Why ERP/HIS?
Complaints / Clinical SymptomsProvisional Diagnoses
InvestigationsMedication
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Why ERP/HIS? (Cont.)
Out of Stock
Pt. sent back to Doctor for alternative or the Pharmacist dispenses the alternative.
Pharmacy can issue / issues register
/ Purchase Req / PO
Info goes to Lab I/O
writing different color slips
Pt. Gives blood
Lab instruments interfaced & results directly reach the system
Drug-Lab interaction
Results on Pagers
Investigations Medications
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Why ERP/HIS? (Cont.)
To Do list for nurses…
Auto indenting to main stores
Handing over of duty …easy
Better Controlled Pharmacy &
Consumable Stocks
Clinical Trials
Teaching
Reference
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Adoption methodologyAdoption Initiation
(Rationale, Expected benefits, Motivating factors)
Business case development(Justification for rationale, Identification of risks, Mitigation
of risks)
ERP product, project manager, and implementation partners selection criteria
(RFP, Consultants, Project management skills)
Initial project plans and communication to the organization
(Implementation strategies, Project structure, People issues, Buy-in in the organization)
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Rationales for adoption Technology
• Poor existing systems
• Incompatibility of the existing information systems
• Integration of special purpose information systems
• Poor visibility of information
Business process• Cost efficiency
• Adaptability and flexibility of software
• Improvement in data quality
• Productivity
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Rationales for adoption (Cont.)
Strategic• Empower customer
• Networking hospitals
Competitive• Potential cost savings
• Improved clinical and financial decision-support systems
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Critical factors for adoption Organization factors
• Hospital size
• Ownership
• Partnership with other hospitals
Market factors• Population size
• Location
• Competition
• Price uncertainty
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Survey – User needs evaluation
Goal- • Capture user needs
• Analyze usability issues
• Introduce ERP in healthcare
Web-based Questions categorized into
• Demographic
• HIS
• ERP
http://models.wichita.edu/erp/
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Case study
Via Christi Existing modules Requirements
analysis Proposed modules Current status
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Recommendations
Choice between HIS/ERP• Hospital needs
• Size
• Budget
Top ten issues to watch for when selecting IT system
Evaluate requirements carefully Willing to make changes in business practices
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Conclusion
HIPAA will govern the need for IT investments Gap between HIS/ERP merging Focus of future research areas
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Information Technology
Is…
Not A Buzz Word
Even in Healthcare
It is embedded in our day to day life
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Questions