Download - Project kululwa
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Introduction
Brown family
The family consists of Mr. and Mrs. Brown. They have
One beautiful child Paul Mr. and Mrs. Brown cherish their child since he is the only child in the household now let us talk about these loving parents. Mr. Brown is a humble man to work for whereas Mrs. Brown is a beautiful lady and a very down to earth woman. And they have a beautiful dog rogs
Family history
The brown family originated in England but later descended to South Africaafter diamonds were discovered. The wealth chain in the family was founded by Mr harry brown. He owned one of the diamonds mines found in Kimberley inSouth Africa.
Daily job description of each staff member
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Cleaners
. make sure that the floors are vaccumed,cleaned and mopped the blinds and window glasses are clean couches and cushions are dusted and puffed and arrange accordingly litters in the compound are picked and sweep the yard area and the patio picture frames , fans fire place, bulb holders TV’s , music systems, garage, Cars are cleaned and polished.
Butlers
Prepare breakfast
Prepare kids for school and go drop them
Clean the breakfast crockery and utensils
Climate
Nice and warm in summer Min and max temperature : 19 -32degrees Very cold in winter Min -5 to 19degrees Enjoy spring when the flower blooms and the landscape is colourful
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Geographical location
Situated on a mountainoussandstonsuburb in Johannesburg
Top residential area in a secure estate Spacious home on 1200sqm 1 reception areas Flows freely from the reception lounge towards a modern kitchen to the superb
patio with stacking doors on to the rim flow pool and tropical garden
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Downstairs includes
En suite guest bedroom Guest toilet Pantry and Butler’s office Cinema Lounge Dining room Kitchen Scullery Reception area And two staff bedrooms
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Organisational chart
Maria (cleaner)
Laundry maid
khululwaGardner (lubis)
Khululwa
butler
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Pantry checklist
Tea cups 25 Tea saucers 25 Coffee mugs 25 Fruit platters 15 Soup bowls 25 Side plates 25 Fish plates 25 Sugar bowls 15 Tea ports 10 Napkin 20 Shakers 10 Milk jugs 10 Chargers 25 Salad plates 25 Vases 15 Table cloths 10 Water jugs 10 Trays 10 Tongs 10 Ice buckets 7 Cake stands 6 Casserole dishes 20
Cutlery
Fish forks 25
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Fish knives 25 Place knives 25 Place forks 25 Butler knives 25 Steak knives 25 Steak forks 25 Dessert spoons 25 Tea spoons 25 Dinner knives 25 Cheese knives 25 Dinner fork Sober spoon 25 Cake fork 25 Cake server 25 Bread knife 25 Sugar spoons 25 Serving forks 25
Master bedroom
Linen room
Flat sheets Fitted sheets Face towels Standard towels Big towels Gowns Shampoo Soups Hand wash soap Sleepers Duvet covers Pillows Standard pillow cases Continental pillow cases Duvet inners Throws Cushions
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Emergency numbers
Doctor Hospital Plumber Fire brigade Electricity Water Car insurance Security Vet Pool Alarm systems Plumber
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Neighbour hoods
Close to leading private and government schools Close to various malls including Sandton city, famous nelson Mandela square Sandton gautrain station Close to proximity to the leading private hospitals
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Unique features
Receptions includes a cinema Bar and wine cellar Ever green lawn Rim flow swimming pool Water feature
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Checklist for the cars
Car model Km covered Service dateBMW 12JAN2013LEXUS 15SEPT2012JAGUAR 5DEC2012FIAT BRAVO 12FEB2013
Security checklist
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Front side and rare entrance Front door wood construction Sliding doors Windows Check alarm systems ,surveillance video cameras Check the whole compounds fence Check the entrance gate driveway Check the safe room
Type of management
Person that hold power : Mrs Brown Person that supervises staff :khululwa butler Number of staff : 3(butler , laundry and Gardner)
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Management style is open door policy Level of authority is given to each department for specialisation
Dstv guide
101 mnet
103 mm1
104 mm2
120bbce
122 comedy
183 style
185 food
180 bbcl
201 ss1
202 ss2
Cleaner
Butler
Gardener
Mrsbrown
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203 ss3
204ss4
205 ss5
206ss6
207ss7
250 disc w
251 bbc k
252disc d
254 hist
255 crime
260na geo
261 ngwld
264 animal p
265 igntn
301cn
302 booms
303 Disney
320 channel o
ZONING
KITCHEN BATHROOM TOILET
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MONDAY Tuesday WEDNESDAY THURSDAY FRIDAY Saturday SUNDAYLAUNDRYRESTOCKREPACK
IRONING
STOCK TAKINGMEAL
PLANINGSHOPPING
CLEANING WINDOWS
DRY CLEANERMANTANANCE
POOL CINEMALINEN
SILVERWAR
STEAMGLASSESCOLLECT
DRY CLEANER
Polishing of
SilverPolishing
shoes
WritingMenu for
the following
week
BUTLERS OFFICE
DESK CHAIR SLEEPER COUCH WATER COOLER COMPUTER 4N1 PRINTER AIR CONDITIONER NOTICE BOARD ALARM AXTRA CELL PHONE SHREDDAR FLASH LIGHT MANUALS RADIO GUEST CHAIR CLOCK SAFE FOR PETTY CASH 1ST AID KIT TIME TABLE SUPPLIERS NUMBER FILLING SYSTEM BREATH FRESHNER
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Guest bedroom checklist
Checklist
Flat sheets Fitted sheets Face towels Standard towels Big towels Gowns Shampoo Soups Hand wash soap Sleepers Duvet covers Pillows Standard pillow cases Continental pillow cases Duvet inners Throws Cushions Bar fridge Tv Telephone
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Mr. Paul (son) bed room
Checklist
Flat sheets Fitted sheets Face towels Standard towels Big towels Gowns Shampoo Soups Hand wash soap Sleepers Duvet covers Pillows Standard pillow cases Continental pillow cases Duvet inners Throws Cushions
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Valet
Winter or warm cloths and cool for summer
blazers shirts dressFair coats Long sleeve t shirts Long trouser
warm jackets Short sleeves t shirts jersey
shoe bootsValet
I hang all the clothes hangers pointing the same direction Color coding seasonally
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House inventory
upstairs table leather chairs computer book shelves phone two clocks 10 painting on the wall Picture frames
Master bedroom Bar fridge TV stand Music system Telephone Couch 2 side lamps 2 side drawers
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Time management
I wake up an hour before my family @ 5 I switch off the alarm On the coffee machine Open blinds Start to prepare breakfast Set up my buffet table Serve Open windows up stairs Take Paul to school Clear the buffet table Go upstairs open window in the bedrooms Start to clean bedrooms and take a linen to a laundry Start to make a bed Fold a tissue paper triangle Go to second bedroom Replace the waste bins Go start preparing for dinner Clean kitchen Admin work Go fetch Paul @ school Setup buffet for dinner Turn down the beds Clear the table wash dishes Mop the floor Check the gate if is locked Lock cars Switch of the machines switch off the pool plug Switch off the lights Set the alarm go to my room Work on my butler book
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My family requirements
Breakfast lunch dinner
Mr. brown Poached eggs _ Roasted chicken
Mrs. brown
Tea no milk Chicken salad
steak
Mr. Paul Cereal with berries _ steakRogs dog oats milk
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Green butling
• Save water
• Save electricity by switching of a swimming pool at night
• Use energy save bulbs
• By warm farming
• Recycling plastics for shopping
• Shopping bags
• Switch off the air corn and open windows and doors for cold air
• Separating the bins
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JOB DESCRIPTION FOR KHULULWA
POSITION : Butler
DEPARTMENT : housekeeping
GENDER : female
DITIES : Run errands such as taking laundry to the cleaners and buying groceries.
Dust and polish furniture and equipment
Keep storage areas and carts well-stocked, clean, and tidy.
Sort, count, and mark clean linens, and store them in linen closets.
Assign duties to other staff and give instructions regarding work methods and routines.
Take care of pets by grooming, exercising, and/or feeding them.
Wash dishes and clean kitchens, cooking utensils, and silverware
Plan menus, and cook and serve meals and refreshments
Answer telephones and doorbells
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Cleaning products
SILVER CLEANER BRASS CLEANER SATINLESS STEEL CLEANER TOILET ROLLS LIGHTS FUTHER DUSTERS•VINEGAR ALL PURPOSE CARPET CLEANER HAND ANDY WOOD OIL WOOD CREAM MYCROFIBER CLOTH
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