![Page 1: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/1.jpg)
Building trust through community partnerships
Halloween on State Street
Problem Solving with SARA for Continuous Improvement
Presented by:
City of MadisonMadison, WI
![Page 2: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/2.jpg)
2Building trust through community partnerships
Snapshot: Madison Wisconsin
Quick Facts:
State Capitol
Population-224,810
University of Wisconsin
Enrollment–42,041
Several Smaller Post Secondary Schools
![Page 3: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/3.jpg)
3Building trust through community partnerships
Halloween in Madison A Brief History
1977
UnofficialCelebration on
State St.
1979WI StudentAssociation
AssumesSponsorship
1980-82
Entertainment,Alcohol, Huge
Crowds
1998
Event wans,sponsorship
stops.
2000
ParticipationContinues toGrow Again
2002
Riot
![Page 4: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/4.jpg)
4Building trust through community partnerships
Problem Solving…………….An Iterative Process
![Page 5: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/5.jpg)
5Building trust through community partnerships
Analysis: Ideas Beyond Policing
Traditional policing of riotsStudent Party RiotsPsycho-Social ResearchControl the Flow
![Page 6: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/6.jpg)
6Building trust through community partnerships
Scanning…Halloween 2002
![Page 7: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/7.jpg)
7Building trust through community partnerships
The Tally 2002
2002
Damage Extensive Business Damage
Injury Citizens and Officers
Police Tactics Tear Gas Used
Public Perception Shocked and Appalled
Public Service Cost Moderate to High
![Page 8: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/8.jpg)
8Building trust through community partnerships
The Assessment Tally
2002
Damage High
Injury High
Police Tactics HighPublic Perception Poor
Service Cost High
![Page 9: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/9.jpg)
9Building trust through community partnerships
Analysis 2002 2003
Community Stakeholder
Group
Expanded Enforcement
Group
![Page 10: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/10.jpg)
10Building trust through community partnerships
Analysis 2002 2003
How could it happen?• Plan deficiencies• Inadequate police numbers• No mechanism to arrest or
remove problem offenders
Who did this?• Highly intoxicated offenders• Open containers prevalent• Many offender unknowns
• UW Students or Visitors?• Motivation?
![Page 11: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/11.jpg)
11Building trust through community partnerships
Analysis 2002 2003
Why riot?• Rioting as entertainment• Ordinary objects used as
weapons
Police Action• Push did not end the
destruction
![Page 12: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/12.jpg)
12Building trust through community partnerships
Responses 2003
Date
More cops
Remove offenders
Sanitize and ban glass
Stage placed on lower State
Increase communication
![Page 13: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/13.jpg)
13Building trust through community partnerships
Assessment 2003
Effective• LE Increases• Ability to remove
offenders• Sanitize area• Communication
Problematic• Moving dense crowds out
of area with no control• Police too slow to push
the crowd• Communication• Entertainment• No end-time• Growing service cost
![Page 14: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/14.jpg)
14Building trust through community partnerships
The Assessment Tally 2003
2003
Damage Fewer Businesses Damaged.
Injury Fewer Injuries
Police Tactics Pepper Spray Used
Public Perception Appalled
Public Service Cost High
![Page 15: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/15.jpg)
15Building trust through community partnerships
The Assessment Tally 2002 - 2003
2002 2003
Damage High High
Injury High Fair
Police Tactics High HighPublic Perception Poor Poor
Service Cost High High
![Page 16: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/16.jpg)
16Building trust through community partnerships
Analysis 2003 2004
What else do we know about the offenders?• No data on alcohol impact• Taverns v. House Parties• Regional draw from Universities• Offenders not deterred by
handler presence• Crowd density as cover
![Page 17: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/17.jpg)
17Building trust through community partnerships
Analysis 2003 2004
What about attendees in general?• Intoxicated groups• Arrive late• No costumes• Coming from student
housing areas
Why lower State St?• Poor pedestrian lighting• Dark store fronts• Crowd anonymity
![Page 18: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/18.jpg)
18Building trust through community partnerships
Responses 2004
No Entertainment
Mounted patrol
Stadium style lighting
Police staging area location
Capture blood alcohol data
Enhanced house party enforcement
![Page 19: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/19.jpg)
19Building trust through community partnerships
Assessment 2004
Effective• Mounted Patrol• Lighting for improved
safety• Enhanced enforcement
at house parties• Police staging area
Problematic• Lighting to clear the area• Resource costs continue
to rise• National media coverage
![Page 20: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/20.jpg)
20Building trust through community partnerships
The Assessment Tally
2004
Damage Comparable to regular weekend
Injury Minimal injury
Police Tactics Pepper spray to clear
Public Perception Frustrated
Public Service Cost High and growing
![Page 21: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/21.jpg)
21Building trust through community partnerships
The Assessment Tally
2002 2003 2004
Damage High High Fair
Injury High Fair Fair
Police Tactics High High HighPublic Perception Poor Poor Fair
Service Cost High High High
![Page 22: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/22.jpg)
22Building trust through community partnerships
Analysis 2004 2005
Why this area for the disturbance epicenter?
20042003
2002
![Page 23: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/23.jpg)
23Building trust through community partnerships
Analysis: Crowd Flow
Why does the crowd stagnate?• People enter site and
stop to take in the scene• Main flow has to go
around• Need to control and
maintain the gain on congestion
• LE alone is not enough
![Page 24: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/24.jpg)
24Building trust through community partnerships
Analysis 2004 2005
Why do they riot?• Contagion theory• Role of alcohol
Offender attributes, has they changed?• College aged• Regional• Stay with friends or sleep
in cars
![Page 25: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/25.jpg)
25Building trust through community partnerships
Responses 2005
Partial gating plan
Stadium lighting on
University housing guest prohibition
Improved messaging
Increased emphasis on crowd movement
![Page 26: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/26.jpg)
26Building trust through community partnerships
Responses 2005
Analysis and mapping in the command post
![Page 27: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/27.jpg)
27Building trust through community partnerships
Assessment 2005
Effective• Lighting-on all night• Gating concept• Enhanced enforcement
at house parties• Analyst mapping in the
command post
Problematic• Growing Costs• Gating-scope of
deployment• Audio notices-public
address system• Late crowd flow
![Page 28: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/28.jpg)
28Building trust through community partnerships
The Assessment Tally
2005
Damage Comparable to regular weekend
Injury Minimal injury
Police Tactics Pepper spray to clear
Public Perception Fair – “Is this the way it will always be?”
Public Service Cost Increasing
![Page 29: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/29.jpg)
29Building trust through community partnerships
The Assessment Tally 2002 - 2005
2002 2003 2004 2005
Damage High High Fair Fair
Injury High Fair Fair Low
Police Tactics High High High HighPublic Perception Poor Poor Fair Fair
Service Cost High High High High
![Page 30: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/30.jpg)
30Building trust through community partnerships
Analysis 2005 2006
What more do we know about the offenders?
WI290
MN70
IL58
IA9
MI8
65% University Affiliation
![Page 31: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/31.jpg)
31Building trust through community partnerships
Analysis 2005 2006
Video and Maps
![Page 32: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/32.jpg)
32Building trust through community partnerships
Analysis 2005 2006
How do you set an end time?• Nature flow away from the
area• Come for something then
leave
Who else needs to be involved?
What fundamental changes need to be made? How?
What is the entertainment?“Halloween 2005, Come for
the Party Stay for the Riot”
![Page 33: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/33.jpg)
33Building trust through community partnerships
Public Service Costs Law Enforcement
$580,027
![Page 34: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/34.jpg)
34Building trust through community partnerships
Cost Recovery
Fee for ProtectionProperty Owners
Fee for AccessParticipants
![Page 35: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/35.jpg)
35Building trust through community partnerships
Shifting and Sharing?
City in the LeadRe-brand
Not Everyone AgreesSome SupportSome UW Students
Some Business
Some Community Members
Other City Agencies
AD2 Madison
![Page 36: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/36.jpg)
36Building trust through community partnerships
Responses 2006
How to Act at a Concert:• Gate the entire event• Ticket to enter• Specific start and end• Private security• Music and food
Post Event Gating Plan
![Page 37: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/37.jpg)
37Building trust through community partnerships
Displacement Prevention
State St. Event Area
![Page 38: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/38.jpg)
38Building trust through community partnerships
…Halloween 2006
![Page 39: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/39.jpg)
39Building trust through community partnerships
Assessment 2006
Effective• Ticketing & gate times• Event Fencing• Entertainment• Food vendors• Marketing• Crowd management• House party enforcement• Post event fencing-exit
plan
Problematic• Private security firm• Resource costs• Scope of post event
fencing
![Page 40: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/40.jpg)
40Building trust through community partnerships
The Assessment Tally
2006
Damage Very Low
Injury Very Low
Police Tactics Crowd Tactics, No Chemicals
Public Perception Considered a Success
Public Service Cost High but Starting to Offset
![Page 41: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/41.jpg)
41Building trust through community partnerships
The Assessment Tally 2002 - 2006
2002 2003 2004 2005 2006
Damage High High Fair Fair Low
Injury High Fair Fair Low Low
Police Tactics High High High High FairPublic Perception Poor Poor Fair Fair Fair
Service Cost High High High High High
![Page 42: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/42.jpg)
42Building trust through community partnerships
Blueprint for Success
![Page 43: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/43.jpg)
43Building trust through community partnerships
Analysis 2006 2007
What changes • Entertainment• More participation
Who else needs to be involved?
Extract the government?
![Page 44: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/44.jpg)
44Building trust through community partnerships
Responses 2007
Fine Tuning• Fences to direct flow• Entertainment• Promotion• Marketing• Engage broader
community
![Page 45: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/45.jpg)
45Building trust through community partnerships
Alcohol and Disorder
Disorderly Conduct Arrests
Alcohol Violations
![Page 46: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/46.jpg)
46Building trust through community partnerships
Neighborhoods
Decreases in post-event noise.
Decreases in disorderly behavior throughout the district.
Decreases in trash and damage.
![Page 47: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/47.jpg)
47Building trust through community partnerships
Local Media
“Halloween Not A Horror”
![Page 48: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/48.jpg)
48Building trust through community partnerships
Assessment 2007
Effective• Event environment
and components
Problematic• Parking complaints• Costs
![Page 49: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/49.jpg)
49Building trust through community partnerships
The Assessment Tally
2007
Damage Very Low
Injury Very Low
Police Tactics No Chemicals, Less Crowd Control
Public Perception Considered a Success
Public Service Cost High but Starting to Offset
![Page 50: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/50.jpg)
50Building trust through community partnerships
The Assessment Tally 2002 - 2007
2002 2003 2004 2005 2006 2007
Damage High High Fair Fair Low Low
Injury High Fair Fair Low Low Low
Police Tactics High High High High Fair LowPublic Perception Poor Poor Fair Fair Fair High
Service Cost High High High High High Imp
![Page 51: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/51.jpg)
51Building trust through community partnerships
Lessons Learned
Stay Flexible• The analysis question• Implement and change
Monitor Your Progress• Define a success metric• Define a unit of time to check
Don’t Give Up
![Page 52: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/52.jpg)
52Building trust through community partnerships
Halloween 2008…
![Page 53: Problem Solving with SARA for Continuous …Building trust through community partnerships Halloween on State Street Problem Solving with SARA for Continuous Improvement Presented by:](https://reader034.vdocuments.mx/reader034/viewer/2022042211/5eb1524d95b1a9790329abb3/html5/thumbnails/53.jpg)
53Building trust through community partnerships
Contact Information
Joel Plant, Assistant to the Mayor
Mary A. Schauf, Captain of Police
Tom Snyder, Captain of Police
Noble Wray, Chief of Police