Download - Privacy & Ethics
Privacy & EthicsChapter 9
Bélanger, Van Slyke, Crossler © Prospect Press 2018 2
What is your
definition of ethics?
Ethics – The principles and standards that guide our behavior toward other people
INFORMATION ETHICS
• Govern the ethical and moral issues arising from the development and use of information technologies,
as well as the creation, collection, duplication, distribution of data
INFORMATION ETHICS
• Business issues related to information ethics
• Intellectual property
• Copyright
• Pirated software
• Counterfeit software
• Digital rights management
INFORMATION ETHICS
• Individual impact:
• Individuals copy, use , and distribute software
• Search organizational databases for sensitive and
personal information
• Individuals create and spread viruses
• Individuals hack into computer systems to steal
information
• Employees destroy and steal information
Information Does Not Have Ethics,
People Do
• Information does not care how it is used, it
will not stop itself from sending spam,
viruses, or highly-sensitive information
• Tools to prevent information misuse
• Information governance
• Information compliance
Ethical Computer Use Policy
•Contains general
principles to guide
computer user
behavior
Acceptable Use Policy
• Acceptable use policy (AUP) – Requires a
user to agree to follow it to be provided access
to corporate email, information systems, and
the Internet
Consequences of Privacy Violations:
Identity Theft
• Using someone else’s personal information for your own personal gain (Javelin Strategy & Research Center)
• 165 million identity theft victims in 2019 in the United States
• Low-tech methods for steHighest Group – 30 to 39 year old
• aling personal information are still popular
9-10
Email Privacy Policy
• Organizations can mitigate the risks of email and
instant messaging communication tools by
implementing and adhering to an email privacy policy
• Email privacy policy – Details the extent to which
email messages may be read by others
WORKPLACE MONITORING
POLICY
• Common monitoring technologies include:
• Key logger or key trapper software
• Hardware key logger
• Cookie
• Adware
• Spyware
• Web log
• Clickstream
Decision Making
Chapter 6
13
Various types of Information
Systems help with decision
making and problem solving
For many business school graduates the
first job will be problem solving jobs and
not necessarily management
MAKING BUSINESS
DECISIONS
• Managerial decision-making challenges
• Analyze large amounts of information
• Apply sophisticated analysis techniques
• Make decisions quickly
Types of DecisionsOperational control Managerial control Strategic planning
Structured Accounting systems
(accounts
payable/receivable),
order processing,
inventory control,
order processing
Human resources
reporting, short-
term forecasting
Investment analysis,
distribution system
analysis
Semi-structured Production planning Budget variance
analysis
Compensation
planning,
Unstructured Cash management,
project management
Budget preparation,
sales planning
New product
planning, social
responsibility
planning
6-16Table 6.1 – Gorry and Scott-Morton’s Information Systems Framework
SUPPORT: ENHANCING
DECISION MAKING WITH MIS
Types of Decision Making MIS Systems
Decision Support System generally
combine internal / external sources
Database
with
TPS
Data
Budget Data
Management
Information
System
External
Databases
Modeling
Techniques
User Input
Dialog
Decision Support System
Goal of DSS:
Solve a problem
Modeling Techniques in DSS
Model Type Description Software
Financial Provide IRR on a project Spreadsheets
Statistical Trend projections Spreadsheets or
SPSS/SAS
Graphical Trends in a visual manner Spreadsheets or
Presentation Software
Project Management Time lines, critical paths MS Project or similar
DSS versus MIS
Factor DSS MIS
Problem Type Unstructured , cannot be
easily programmed,
preparations for a hurricane
Structured Problems
order quantity
Users College grads
Upper management
Operations / front line
College grads
Emphasis Making a decision Information Providing
Development Users are part of the
development
Provided by others