Download - Presentation Outline Quick overview of Woodward Areas that need standardization Concluding remarks
Presentation OutlinePresentation Outline
Quick overview of Woodward
Areas that need standardization
Concluding remarks
At the Core of Growing Global MarketsAt the Core of Growing Global Markets
Power GenerationPower Generation TransportationTransportation Process IndustriesProcess Industries AerospaceAerospace
For a wide range of aerospace and industrial engines and turbines, Woodward:
designsmanufactures, andservices
designsmanufactures, andservices
high value added mechanical and electroniccomponentssystems, andsoftware
high value added mechanical and electroniccomponentssystems, andsoftware
for controllingfuel deliverycombustion, andrelated systems
for controllingfuel deliverycombustion, andrelated systems
Rockford, IL Zeeland, MI Buffalo, NY
Products
Customers
Areas That Require StandardizationAreas That Require Standardization
Quality System
Audits
Supplier ratings
Returns from customers on standard forms
Continuous Improvement
What It Feels LikeWhat It Feels Like
Def
lati
on
ary
Pri
cin
gIn
flation
ary Co
sts
What We’d LikeWhat We’d Like
Airlines
Primes
Suppliers
Delighted Customers
Quality SystemQuality System
Woodward complies
with all these
standards
ISO 9
000 1
994
ISO 9
000 1
994
GE S1000
GE S1000
- 01
PW A
QSR
-01
-
RR CQC-103+SQMs
AS 9000
AS 9000
AS 9100AS 9100
Boeing D1-9000
Boeing D1-9000
BQMSBQMS
NADCAPNADCAP
ISO 9000 2000
ISO 9000 2000
Quality System: Quality System: What we’d likeWhat we’d like
AS9100
Supplier advantage– In-depth Aerospace standard: ISO-based– Not customer-specific: Europe & US– Use as a yardstick for our suppliers
Primes advantage– SAE controlled: No resources on generating standards– You know what you’re getting
AuditsAudits
Woodward , ILhad 9
major auditslast year
OEM’sOEM’s
Repair Station
Repair Station
Business Assessments
Business Assessments
Desk Surveys
Desk Surveys
Walk-the-Process
AuditsWalk-the-Process
Audits
CASECASE
CAACCAAC
JCABJCAB
JAAJAA
FAAFAA
Audits: Audits: What we’d likeWhat we’d like
ONE audit by a competent Aerospace-qualified registrar
Standardized desk audits
Supplier advantage– Less redundant expense– Concentrate on audit findings & C/A
Primes advantage– You know what you are getting– Less redundant expense
Customer ReturnsCustomer Returns
Inconsistent and incomplete data on returns
BROKEN
Customer Returns: Customer Returns: What we’d likeWhat we’d like
Standard form
Advantage– Help us with trouble-shooting– Fewer CNDs– Prevent recurrence– Ultimately customer satisfaction
Continuous ImprovementContinuous Improvement
Kaizen
Lean
Supplier Excellence
ACE
Process Certification
Six Sigma
Perfection
CI: CI: What has worked for usWhat has worked for us
Lean/Sigma
Advantage– One initiative supported by the CEO– Addresses QDRC– Fantastic successes– How do you argue with MAIC?
Key Characteristic ControlKey Characteristic Control
Cp = 2.0
Cpk = 2.0
Cp = 1.33
Cpk = 1.33
KCC: KCC: What we’d likeWhat we’d like
Define the CTQs
Work with us on QFDs
Cpk=2.0 must be the goal – after all, shift happens
Allow us to challenge specification requirements
Process Control + Robustness
Give us the tools to control the processes we can, the knowledge to make robust the processes we can’t,
and the intelligence to know the difference.
Other Areas for StandardizationOther Areas for Standardization
B2B
First Article Inspection AS9102
Final Inspection standards
AMS, AS & other industry standards
Serialization standard for items
Supplier Ratings
Your success will lead the industry forward!
Thank you, IAQG Thank you, IAQG
We applaud
your effortsWe want you to
succeed
We want you to
succeed