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Communication Across Multiculturalism
Qi Zhou
Xiao Qin Lin
Lauresha Osmanaj
Keo Sung Lee
How diverse is Toronto?
Introduction
1/2 200
3 Situation
Different versions of EnglishReligionCultures
Different Versions of English
British vs. Australian
A good job----A good lurk
Far way in the outback---Back of beyond
Shut up---Belt up
Sunglasses---Sunnies
Afternoon---Avro
Road---Bitumen
American vs. British
Different measurements
Inches------Centimetres
Pound------ Kilograms
Miles-----Kilometers
Let’s take an example, like Pidgin English. It’s an adapted form of
English spoken in parts of Africa. In this case, West Africa.
“I de go come.”
Literal English meaning: I am both going & coming - possibly stuck in one place, or going nowhere.West African real meaning: “Don’t worry, I will go ‘somewhere’ but I will be coming back”
A barbeque, for example, is a "Braai“ Another word you always encounter is the "Robot", meaning a “traffic light”.They say: turn to the "right at the robot"
America vs. Australia
The place you buy shampoo, cough syrup and lotion is called a "pharmacy" in America and a "chemist" in Australia. In America, a chemist is someone who mixes chemicals in a laboratory.
Religion
Religions
Set of attitudes, beliefs, behaviours and customs
Business Communication
Affects the way people think about business in their own society
Hindus vs. Buddhists
CountriesIndia China, Thailand, Japan
FoodNot eat beef Vegetables only for specifi
c period
Christian Vs. MuslimsTime managementChurch Sunday
ClothesNot specify
Time management Mosque Friday
Clothes Colour – usually white Women can wear any color.
They cover all of their bodies except the face and the hands.
Cultures Difference
High Context Culture Low Context Culture
Cultures - For exampleGermany vs. China
Communication Mode
Cultures
How to communicate across cultures in business world?
For individuals from low context culture: Be aware of context cues Investigate and practice your sensitivity Be diplomatic when refuse Understand the history
For individuals from high context culture: Segment and compartmentalize information Give more explanation Set up rules Be direct when refuse
Summary
Importance of understanding difference Different versions of English Religon Cultures Actions need to take
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Work Cited
Locker, Kitty O., Isobel M. Findlay. Business Communication Now. 2rd Canadian ed. McGraw-Hill Ryerson, 2012. Print.
Beebe, Steven, Beebe, Susan, Redmond, Mark, Geerinck, Terri. Interpersonal communication: relating to others. Toron
to: Pearson Education Canada, 2007. Print.