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The CAAP® Model for Hiring and
Building High-Performance Teams
By Steven Lock
High Performance Strategist
FutureTHINK! Training & Consultancy
Singapore
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International Labour Organisation (ILO)
• Less than 20 percent of Vietnam’s workforce is trained properly
• Many Vietnamese workers do not meet the requirements of the labormarket
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Look beyond Skills, Qualifications & Experience
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The CAAP® High Performance Model
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Cultural Dimensions
Degree of Structure
Degree of Autonomy
Behavioural Values
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Degree of Structure
Hierarchy (how deep)Span of Control (how wide)
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Degree of Autonomy
8
Empowerment Decision Making Gen Y
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Behavioral Values
Result focused, internally competitive
vs
Loyalty, teamwork, collaboration
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When building High Performance Teams,
first consider Cultural Fit
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Attitude
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Tale of Two Shoe SalesmenSituation hopeless!
Nobody wears shoes!
Great opportunity!
They don’t have shoes!
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Second, look for people with great Attitude
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Aptitude
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Ability to:
Learn
Unlearn
Re-learn
Adaptable
Flexible
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“It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive
to change.
~ Charles Darwin, “Father of Evolution”
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Third, look for those with great Aptitude
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Personality
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Do not ignore Personality
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How Do You Build a High Performance Team?
2 Steps
Hire the Right People
• Culture
• Attitude
• Aptitude
• Personality
Lead Them Right
• Build Trust
• Establish Communications
• Develop Understanding
• Foster Collaboration
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The CAAP® High Performance Model
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STEVEN LOCKHigh Performance StrategistFutureTHINK! Training & Consultancy LLP
+(65) 6827-9689 +(65) 9619-0816
As Featured on:
www.futurethink.com.sg