Download - Petra Salva - Director
Petra Salva - Directorwww.nosecondnightout.org.uk
•rough sleepers are incredibly vulnerable
•two main cohorts - living on or new to the streets
•2,877 new people were met sleeping rough last year
•clear need for early intervention
Context
• pilot launched on 1st April 2011
• Mayor's commitment to end rough sleeping by the end of 2012
• transforming how we deal with new rough sleepers
• wide range of delivery partners and cross borough working
Background
•24/7 dedicated assessment hub and public referral line
• rapid and assertive response to new rough sleepers
•supporting individuals to return to services and support in their local area
How we do it
• 1402 came into the NSNO assessment hub ( 1st April 2011- 31st March 2012) 50% of total flow for period
• 23% leave the assessment hub with a Single Service Offer
• 17% abandon and leave the assessment hub
• 18% seen sleeping rough again
Facts
• 70% all new rough sleepers did not spend a second night out
• 844 (60%) of people had a positive outcome
"The whole experience was immediate,amazing and life changing " Michael Dolan, former rough sleeper
Success
• flow increased over the year
• NSNO is not just about referrals into the assessment hub
• over 50% of reconnections within London
• 50% of rough sleepers medium to high needs and not new to sleeping rough
• poor advice and assistance and support to single non priority homeless
• challenges in managing the 72 hour target in the hub
• managing public expectation
Learning and Challenges
• expanding No Second Night Out to all London authorities
• opening a second assessment hub in west London from 1st June
• improve performance
• working with LA to develop responses to the target group
• developing the phone line to include advice to those who are not yet sleeping rough
• review, gather all learning and develop a clear strategy going forwards past 12/13
Next Steps