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Personal Connection Enables High Performance
• Importance• Change occurs in
community• Creates safety• Links people to each
other and the task
• Practices• Take time to connect• Working together
produces connection• Legitimize the
personal
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Engage the Whole Person
• Importance• Different learning
styles• Change occurs in the
body as well as mind• Adults learn through
experience
• Practices• Visual and kinesthetic
maps• Create movement -
stand up meetings, gallery walks
• Use art
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Make the Whole Visible
• Importance• Understanding
connections and relationships
• Helps people feel in control
• Practices• Create maps• Piece to whole• Look at whole from
many directions• Build a pictures of
current reality & of the future
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Foster Curiosity
• Importance• Supports creativity• Enhances learning
• Practices• Exaggeration• Encourage playfulness• Polarize• Take things apart and
put them back together again
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Establish & Hold Creative Tension
• Importance• Current Reality Future• Working with unease• Not forcing resolution
• Practices• Mind Map• Panel discussions• Support truth telling• Dive deeply into the
tension
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Take Time to Reflect
• Importance• Learning• Antidote to do and
decide• Creates better
solutions
• Practices• Mirroring• After Action Reviews• Silence• Journalizing• Sleep on it• Put things away and
come back to them
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Enable People to Discover What They Know Naturally
• Importance• When people believe
they are smart they act smart
• Builds self esteem and confidence
• Practices• Pass the order through• Build in discovery
process
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Public Commitments Create Momentum
• Importance• Witnessing• Know that others are
on board
• Practices• Voluntary• Simple Commitments• Complex
Commitments• Support and follow up