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New Perspectives on HRM
Mariëlle van der Leeuw M.A.University of Aruba
Organization, Governance and ManagementJune 1, 2012
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THE GREATEST JOB EVERHuman Resource Management
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But also the most Challenging one….
FlexibilityTimeMoney
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There’s is that little thing called Management
How do we deal with those challenges?
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From the time we saw organizations as machines…..
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..to the time we found out that influencing people made the real difference
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So we studied organizations….
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Organizations were re-invented:
Organizational Studies lead to HR activities and HR Tools
And came up with solutions
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Now let’s look a little closer…
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MODESTY
ENGAGEMENT AND
ACCOUNTABILITY
TEAMWORK AND DYNAMICS
LOYALTY PASTE
SOCIAL SKILLS
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Economic Crises A more Diverse Workforce
Aging workforce
Deficiency of the workforce, due to
rapid change of demands
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Baby Boomers After WW IIBuilding up the nation and economyStrive for a ‘good living’
Generation XBetween 1960-1980FreedomWant to have choices, pursue good life
Generation Y1980-2000Also called the net-generation
Changing Employment Relations: 3 generations at work
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Organizations need to learn how to deal with this new generation, which strives for
•Collaboration
•Having fun at work
•Flexibility
Employers can embrace the Netgeners, by tapping into their culture, absorbing their mindset plus the new tools for collaboration
(Don Tapscott, 2009)
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The NET generation represents the new culture of work, and therefore carries the new indicators for high performance.
(Don Tapscott, 2009)
• Is called the entitlement generation• Used to ‘instant gratification’• Hardest critique on this generation, refers to them
as PEOPLE:– Inability for teamwork– Motivation problems– Work ethics– Unrealistic expectations
Seen through the eyes of the other generations:
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• Freedom• Customization• Scrutiny• Integrity• Collaboration• Entertainment• Speed• Innovation
Norms of the Net Generation:
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We are dealing with Transformation….
Nature and Character of
work
Employment Relations
Generations
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Management 3.0
Trends: how does the world deal with this?
Striving for Agile Management• Contemporary Organizations are network
based, not team based• No systems but tools and skills as management
instruments• Focus on complexity in stead of change• Keep people active, creative, innovative and
motivated• Defining boundaries, but not creating limitations• Improve craftmanship and organizational network
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‘The Shift’: the Future of Work
Trends: how does the world deal with this?
3 major mind shifts:• From Generalist to Master• From competitive isolated individual
to connected innovative crowd• From a high standard of living
to a high quality life
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Talent Management
Trends: how does the world deal with this?
Engagement
HR as key role player in Strategic Choices
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But my boss…
my budget…..our local situation…….
SURE!!!!!!
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Smart People + Smart Ideas=
Presentation Lucia White,Freezone,
PWN May 25th 2012
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Primary Education
Secundary Education
MBO
HBO
Universitair
Level of Education
Censo 2003 Censo 2010
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Study trends, but stop depending on them!Be creative, Network, exchange
and strive for perfect-fit-solutions
One last trend