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Neurosurgery Referrals DatabaseNick Phillips, Ian Anderson and Ryan Mathew
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TheLeedsTeaching HospitalsNHS TrustNotes
• Please view this presentation in slide show mode in order to get links to the web pages
• http://www.leedsneurosurgery.com/refer/
• There are links to the relevant webpages for ease of use on: • Slide 5 – How to get started• Slide 6 – Making a referral to
NeurosurgeryVersion 1.1 (30th September 2013) by Chris Jones, Service Manager Major Trauma
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TheLeedsTeaching HospitalsNHS TrustBenefits for referrers
• Easier to refer - not needing to remain on hold while switchboard are trying to contact the on-call neurosurgeon (who may be operating)
• Quick responses• Documented decisions and plans that can be
printed and placed in patient notes • Time and date-stamped referrals and responses • Improved Communication - Removing the need
to re-discuss with neurosurgery if initial conversations aren't recorded in the notes
• Consistency of care (and therefore responses and plans) within neurosurgical registrars and consultants, rather than having to start from scratch the next day with a new neurosurgeon on-call
• Easier to call - the on-call mobile is kept free for truly life-threatening emergencies, so that these can be given the immediate attention that they require
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TheLeedsTeaching HospitalsNHS Trust
Benefits for the Neurosurgical department
• Focus capacity - Ability to triage referrals effectively and deal with these sequentially without being repeatedly disturbed by bleeps that may or may not require urgent attention
• Improved Documentation - Written, documented plans of action can be provided for patients
• Auditable database of referrals in order to monitor and improve standards of care for patients
• Improved Communication - Less time spent re-discussing plans for patients will allow for more prompt responses to queries.
Version 1.1 (30th September 2013) by Chris Jones, Service Manager Major Trauma
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TheLeedsTeaching HospitalsNHS TrustHow to get Started
• What will I need?• GMC Number, An NHS (Trust or nhs.net) email account, A
computer on an NHS Network
• Register for the site – Click image or link
• http://nww.referrals.leedsth.nhs.uk/neurosurgery/• Click the Request Logon link to register for the site (right
hand side) and proceed to complete this process • You will receive an e-mail with details of how to activate your
account
• Activate your account• Click the Activate Logon link to activate your account (right
hand side)
• That’s it• Once registered, your account will last you for your career.
You do not need to create a new account if you change NHS Trusts etc. however please amend your contact detailsVersion 1.1 (30th September 2013) by Chris Jones, Service Manager Major Trauma
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Version 1.1 (30th September 2013) by Chris Jones, Service Manager Major Trauma
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TheLeedsTeaching HospitalsNHS TrustHow to make a referral
• Once you have activated your account, go to the site again and click the Referring Hospitals link to make a referral
• Once a referral is made, the on-call neurosurgical registrar will receive a text message to inform them of this and they will review the referral and offer advice
• You will receive responses to online referrals via the same system
Version 1.1 (30th September 2013) by Chris Jones, Service Manager Major Trauma
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TheLeedsTeaching HospitalsNHS TrustFrequently Asked Questions
• It's a life-threatening emergency, what should I do?• For a patient that needs an immediate decision about
a life or death issue please call the on call Reg 07979 928 120
• We would expect these patients: are being kept fasted, pre-operative bloods sent and their scans electronically transferred to the Leeds PACS system (if referring from outside LTH NHS Trust).
• I only want some advice, can I just ‘phone you?• Any advice regarding a patient constitutes a referral
and must be undertaken via the online system. This ensures that all parties involved are given a full set of information before advice is given, rather than potentially dangerous off-the-cuff advice based on a snapshot of the clinical picture
• Who should use this system?• Referrers from provider NHS Trusts & GP’s• *Some GPs may find that their particular NHS server
is not recognised if they try to use the system – in this case please call the on call Reg 07979 928 120
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TheLeedsTeaching HospitalsNHS Trust
Key Contacts
• If you have any further questions or feedback please contact:
Version 1.1 (30th September 2013) by Chris Jones, Service Manager Major Trauma