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Navigating Difficult FMLA and ADA Issues in the Middle of a Pandemic
December 9, 2020
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© Littler Mendelson, P.C. | 2020 Proprietary and Confidential
Presented by
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Vice President
(312) 983.3692
Jeff Nowak Matt Morris
Shareholder
(312) 795.3295
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© Littler Mendelson, P.C. | 2020 Proprietary and Confidential
Agenda
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• Does a Positive COVID-19 test = FMLA Leave?• Generalized Fear = FMLA Leave?• Underlying Health Conditions during Pandemic: Do
They Trigger FMLA Leave? What are the ADA Implications?
• “Caring for” a High-Risk Family Member = FMLA Leave?• Is physical presence at work critical anymore? Handling
work-from-home requests during the pandemic
• Quick Hits
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© Littler Mendelson, P.C. | 2020 Proprietary and Confidential© Littler Mendelson, P.C. | 2020 Proprietary and Confidential
Goldens
4* Photo by The Happy Puppy site
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Classic FMLA for Positive
COVID-19 Test?
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Positive COVID-19 Test
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• COVID-19 as “Serious Health Condition”⎻ Inpatient treatment and connected
period of incapacity or subsequent treatment
⎻ Period of incapacity of more than three consecutive days + continuing treatment
• But Jeff, what if the employee is not incapacitated?
• Reminder: If FFCRA applies, two weeks of paid sick leave do not count against FMLA (unless school/childcare closure)
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Generalized Fear
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Generalized Fear: “I Don’t Feel Safe!”
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• Some employees resist a return to work –“I don’t feel comfortable returning to work.”
• Suggested initial response: ⎻ “We are operating a safe workplace. We are
operating in accordance with state and local safety and health guidelines. There currently is no recognized health or safety hazard in our workplace.”
⎻ Here are the specific measures we’ve taken to maximize a safe work environment: [Identify specific measures]
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What if that doesn’t work?
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• Could this be protected?⎻ FMLA or ADA? Maybe⎻ What if he never showed such symptoms
before?⎻ Recent Boston University study:
⎻ Adults experiencing depression tripled, ⎻ More than 1 in 4 U.S. adults now report
experiencing symptoms of depression⎻ If FMLA: Up to 12 weeks of leave⎻ If ADA: Reasonable Accommodation could
include leave
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What about our efforts to create a safe workspace?
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• Unquestionably important, but many precautions at the workplace address “workplace safety rules, not individualized accommodations”
“. . . Providing KN95 face masks, hand sanitizer and wipes, an air purifier, and separate, private work space in the CCRT program area on the second floor which has less foot traffic than the first floor”
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Telework? Or What about plain ‘ol good employee relations?
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• Telework? Is this Possible? • The employee has no legal rights. Is that all?
⎻ Put the law aside. Think: employee relations issue
⎻ Can you accommodate this employee? ⎻ Some jobs cannot be done remotely. What
about here? ⎻ Permanent accommodation? Arguably not ⎻ Consider: How will your decision affect the
workforce? Think: 6-12 months from now
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© Littler Mendelson, P.C. | 2020 Proprietary and Confidential
Employee’s Underlying
Health Condition
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I suffer from asthma and my doctor and I are worried about respiratory issues . . .
I am worried that my medical condition will be exacerbated if I get COVID-19.
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CDC Warning about Underlying Conditions
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• Vulnerability to COVID-19― Underlying impairments creating – or possibly creating – “high risk” of severe
symptoms if COVID-19 contracted― Current List (CDC):
AsthmaChronic Lung DiseaseDiabetesSerious Heart ConditionsChronic Kidney Disease (w/ dialysis)
Severe ObesityImmunocompromisedLiver DiseaseAge 65 or AbovePregnant
• “Fear” of COVID – Anxiety and other mental health issues
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Underlying Conditions: Do They Trigger FMLA?
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• Is this request protected by FMLA?⎻ Not incapacitated⎻ Can an employee take FMLA leave simply because they are
worried about becoming incapacitated?
• Santiago v. Connecticut Dep’t of Transportation, 50 F. Supp. 3d 136 (D. Conn. 2014)⎻ Cluster headaches; could not work OT during winter months⎻ Doctor limited work as prophylactic measure⎻ Forced to resign⎻ Court: Summary judgment denied
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“Absences . . . qualify for FMLA leave even though the employee . . . does not receive treatment from a health care provider during the absence, and even if the absence does not last more than three consecutive, full calendar days. For example, an employee with asthma may be unable to report . . . because the employee’s health care provider has advised the employee to stay home when the pollen count exceeds a certain level.” 29 CFR 825.115(f)
Santiago v. Connecticut Dep’t of Transportation, 50 F. Supp. 3d 136 (D. Conn. 2014)
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When to Designate FMLA Leave for Underlying Condition
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• Medical Condition must be identified• Employee must make connection between
medical condition and inability to work• FMLA notices and certification provided to
employee• Employee returns the certification
⎻ Leave is medically necessary⎻ Handling physician “recommendations”
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Rockefeller Owl
* Photo by ABC News
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“I’m not able to return so long as this pandemic is going on.”
- Says Your Employee after FMLA leave is exhausted
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Questions for the Employee
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• Obtain the basic medical facts• How long do you anticipate being unable to
work?• Are there any changes or modifications we
could make that would enable you to perform your job duties?
• How, specifically, would those help?• Is leave the only thing you believe we could
offer?
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© Littler Mendelson, P.C. | 2020 Proprietary and Confidential
Questions for Your Manager
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• What are the options for remote work?• If you had to cover the work without the employee,
how would you do it? How have you done it in the past? What do you do during FMLA?
• What is the specific impact, if any, if we provide additional leave, potentially for several more months?
• Are there any other adjustments that might make sense, given the employee’s job duties?
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Factors Establishing Undue Hardship
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• Significant losses in productivity because work is completed by less effective, temporary workers or last-minute substitutes, or overtired, overburdened employees working overtime who may be slower and more susceptible to error
• Increased burden on management staff required to find replacement workers, or readjust workflow or readjust priorities in light of absent employees
• Deferred projects
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Factors Establishing Undue Hardship
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• Lower quality and less accountability for quality
• Less responsive client service and increased client dissatisfaction
• Lost sales
• Increased stress on overburdened co-workers
• Lower morale
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How Do We Do This?
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• Give serious consideration to employee’s request
• Consider EAP referral?• Interview supervisory staff to determine:
– How employee’s work has been absorbed and may continue to be performed
– What are the hardships created by the absence?
• Conduct an Individualized Assessment that you also document
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How Do We Do This?
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• Document the alternatives you have examined and the undue hardship
• Before termination, justify—with documentation—the rationale for the decision
• Any final decision should be a shared decision—involve HR and legal
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Leave to Care for a High Risk
Family Member
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High-risk family member
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• Rick works in your processing plant
• Rick: Can’t come into work because wife’s autoimmune condition puts her at a bad risk of contracting COVID-19
What are the considerations?
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© Littler Mendelson, P.C. | 2020 Proprietary and Confidential
High-risk family member
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• No ADA: The ADA does not require an accommodation of a family member
• FMLA: Caring for a family member?⎻ First: Can the employee telework? ⎻ Next: Is the family member being “cared for”?
⎻ Physical care and psychological care: “comfort and reassurance that would be helpful to a child, spouse or parent with a serious health condition who is receiving inpatient or home care.”
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© Littler Mendelson, P.C. | 2020 Proprietary and Confidential
High-risk family member
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• Employee relations considerations
• Telework (regardless of FMLA)⎻ Must the employee be on site?⎻ Can you accommodate for a limited
period?
• What affect will your decision have on the culture, either way?
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The Status of Telework during
the Pandemic
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What are Reasonable Accommodations in a COVID-19 World?
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• What if, instead of asking for leave due to asthma, our employee requests to work from home:⎻ Gabe is an assistant manager for one of your
community programs; has moderate asthma⎻ Has worked remotely for a time, requests that
it continue⎻ Gabe: “I am requesting to perform my job
remotely from home.”⎻ Gabe’s doctor: “Gabe needs to work from
home for the next four weeks due to asthma. Exposure to COVID-19 will exacerbate condition.”
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© Littler Mendelson, P.C. | 2020 Proprietary and Confidential
What are Reasonable Accommodations in a COVID-19 World?
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• Company response:⎻ Four weeks of leave is provided⎻ At conclusion, Gabe asks to continue
telework⎻ HR: “We’re not approving work from
home for managers since we need managers in the building and supporting operations.”
• Is this a problem?
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© Littler Mendelson, P.C. | 2020 Proprietary and Confidential© Littler Mendelson, P.C. | 2020 Proprietary and Confidential
“There may be reasonable accommodations that could offer protection to an individual whose disability puts him at greater risk from COVID-19 and who therefore requests such actions to eliminate possible exposure. Even with the constraints imposed by a pandemic, some accommodations may meet an employee's needs on a temporary basis without causing undue hardship on the employer.”
Question D.1., “What You Should Know about COVID-19 and the ADA, the Rehabilitation Act, and Other EEO Laws”
Updated June 17, 2020
U.S. Equal Employment Opportunity Commission
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Work From Home
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Peeples v. Clinical Support Options, 3:20-cv-30144-KAR (D. Mass. Sep. 16, 2020)• Court: Employer has an obligation to engage in a meaningful dialogue with
employee• Employer failed to engage in interactive process
⎻ PPE insufficient, characterizing them as “workplace safety rules”⎻ Employer should have conducted an “individualized
assessment to determine whether teleworking should be permitted as a reasonable accommodation” for Gabe’s disability
⎻ No showing of undue hardship• Injunction granted in favor of employee returning him to WFH
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© Littler Mendelson, P.C. | 2020 Proprietary and Confidential
Peeples Case: Takeaways
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• PPE alone will not cut it• Interactive process and individualized assessment
are critical
• COVID-19 as a trial period?⎻ “. . . telework because of the COVID-19 pandemic
could serve as a trial period” to show whether employee could perform all essential function
⎻ “Employer should consider any new requests in light of this information”
-- EEOC Pandemic Guidance D.16
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© Littler Mendelson, P.C. | 2020 Proprietary and Confidential
Considerations for Teleworking
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• Before COVID-19:⎻ General consensus that physical
presence in the office was an essential function of most jobs and remote work was not a reasonable accommodation
• Teleworking during the shutdown:⎻ After weeks or months of teleworking,
there will be questions about why employees cannot do so as an accommodation
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Considerations for Teleworking
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• Handling future accommodation requests for remote work:⎻ Why is in-person work necessary?⎻ What hardships are created by employees
working from home?⎻ Be prepared to agree or to explain that remote
work was allowed during the shutdown, but it was not effective (e.g., problems with technology, decreased productivity, etc.)
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Considerations for Teleworking
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Consider updating telework policies now! 3
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© Littler Mendelson, P.C. | 2020 Proprietary and Confidential
Quick Hits
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FFRCA will sunset on December 31.
Do you know whether Congress will extend the Act?
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Can classic (non FFCRA) FMLA leave be used to "supervise" or assist a child with a medical
condition (e.g., ADHD, anxiety) with distance learning?
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How do you address FMLA abuse in a remote work environment?
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A pregnant employee reports that she cannot wear a mask while working.
Is an accommodation required?
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Can an Employer Require an Employee (returning to the office or returning from
leave) to obtain a COVID vaccine?
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“COVID-Free Christmas”
Sung to the tune “White Christmas” by Bing Crosby
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I’m Dreaming of a COVID-Free Christmas
Just like the one we had last year
Where the only FMLA Temptation, is an Exotic Beach Vacation
Caught on TikTok, to ruin a Career
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I’m Dreaming of a COVID-Free Christmas
For every Employee I supervise
Where My Employees complain of Migraines
Or good ‘ol chronic back pains
These classic FMLA excuses, I need not incentivize
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I’m Dreaming of a COVID-Free Christmas
With every telework request I receive
But what I hope isn’t part of the ask
Are unlimited breaks and a stand up desk
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© Littler Mendelson, P.C. Proprietary and Confidential
Matt MorrisJeff Nowak
Connect with [email protected] www.linkedin.com/in/jeffnowak @jeffreysnowak
Connect with [email protected]
www.compsych.comwww.linkedin.com/in/matthew-
hoffer-morris-1ba91736/
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