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GOVERNMENT’S MOST IMPORTANT STRATEGIC ASSET:
DATA Chris Van Wagoner
Chief Strategy Officer
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SNAPSHOT OF COMMVAULT
• Headquartered in Tinton Falls, NJ
• About 2,300 employees
• Global organization: operations on six continents
• International 43% of revenues for FY14
• More than 50,000 companies rely on Commvault
• Zero acquisitions: 100% organic
• Cash and short-term investments: $388 million – no debt + $250 million credit line
• NASDAQ: CVLT ~$2.1B market cap
• FY15 revenue: $607 million
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Commvault’s unique platform capabilities
Single index lets you know where and what your data is, in unprecedented detail
Industry-leading management capability provides a single pane of glass
One virtual repository to aid in access and use, and eliminate the issue of “copy data”
One Virtual Repository
Protect Access Comply Share
Single Index
Management Operations
Physical Mobile Private Hybrid SaaS Public M Public A Virtual
Dedupe Encrypt Compress Retain Replicate Tier Expire
Classify Organize Report Policy Search Discover Analyze Collaborate
Manage Monitor Analyze Report Automate
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HIGH VALUE APPLICATIONS ENGINEERED TO WORK TOGETHER
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Activate Your Data Create a common way to understand and act
on all data in an organization, whether it is stored on premise, on a mobile device or in the cloud
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Today’s presentation
• What’s Data Worth?
• How Government Data Can Become a Strategic Asset
• Three Examples of Transforming Government Data into an Active Strategic Asset
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Most organizations know more about their office furniture than their data assets!
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Determining the value of data assets
What data is ‘worth’ can be looked at a couple of ways:
1. what someone is willing to pay for it
2. the value you can create by using the data
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The value of data – on the open market Average Citizen’s Basic Information is Worth Five Thousandths of a Cent
$0.0005 General information about a person, such as their age, gender and location
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Up to $2.00 per individual Adding more information about the person greatly increases its value
http://www.ft.com/intl/cms/s/2/927ca86e-d29b-11e2-88ed-00144feab7de.html#axzz2ePHWXB3K
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BASED ON POPULATION – GOVERNMENT DATA ISN’T WORTH MUCH
Compared to State’s Entire Budget
2014 State Budget Data Value based on
Population
Maine $8.0 B $2.6 M
New Hampshire $5.1 B $2.7 M
Vermont $5.2 B $1.2 M
Massachusetts $56.9 B $13.4 M
Connecticut $26.4 B $7.0 M
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Value of government data in context
10 cities with the largest police departments
paid out over $1.4 Billion
in settlements and court judgements in last five years
less than a month after … they watched their Indiana family's home go up in flames –
a bill for the nearly $28,000 showed up
─ for the cost for fire department to extinguish the blaze.
Average city faces
12% to 15% delinquency on property taxes
Healthcare spending to hit
$10,000 per person
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One case in my home area
The largest payout in NJ county history over the past five years —
$3.5 million — when Oxford settled three lawsuits with the developer of the Western Knolls
subdivision. The developer sued the city over zoning changes, it claimed, damaged the project. Oxford officials wound up buy all the remaining undeveloped land in
the subdivision (47 acres) to settle the case.
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Data can be worth 100,00x or more than in its raw form
• When it addresses a specific governmental or citizen need
• When combined with other data
• Is easily accessible and search-able
• Can be presented in relevant way
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Creating Strategic Value from Data
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Diverse locations and formats of government data
Budget & Finance
Budget Narrative
Budget Detail Financial Reports
Expenditures
Public Safety
Law Enforcement
Emergency Services
Judicial & Courts
Juvenile
Human Resources
Employee Salaries Retirement Benefits
Property
Permits Business Licenses
Building Code Taxes
Public Works
Infrastructure Repairs
Operations Improvement Pickups
Councils and Committees
Agenda Minutes Public Notices
Geographical Info Systems (GIS)
Base map Orthographic
Photos Zoning Other Layers
Education
Budget Infrastructure Testing Attendance
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Understanding what data you have is key to creating value from it
• Most governments have little understanding of their data
• Understanding data requires a comprehensive data index
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Creating a global index of data has high value
• Today’s storage, file and object systems can’t because applications, operating systems, hypervisors, storage systems, etc. all speak different languages
• Almost ½ of all data will reside outside the data center
Enterprise applications
Operating systems
Hypervisors Storage systems
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Huge value in federating diverse data sources
Without moving all data into a central ‘ data lake’
Budget & Finance
Budget Narrative
Budget Detail Financial Reports
Expenditures
Public Safety
Law Enforcement
Emergency Services
Judicial & Courts
Juvenile
Human Resources
Employee Salaries Retirement Benefits
Property
Permits Business Licenses
Building Code Taxes
Public Works
Infrastructure Repairs
Operations Improvement Pickups
Councils and Committees
Agenda Minutes Public Notices
Geographical Info Systems (GIS)
Base map Orthographic
Photos Zoning Other Layers
Education
Budget Infrastructure Testing Attendance
Index in place Collection of data
Classification of information Federated search across all data
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Understanding data allows you to make smarter decisions about what to do with your data
On Premise Cloud SaaS
Windows File Shares
SharePoint
SQL Server
Oracle
SAP
IBM CRM
Exchange
O365
Lync Social Media
Azure AWS
MSPs
VMware
Hyper-V XEN
OpenStack
RHEL Docker Hadoop
Teradata
Eloqua
Webex
Salesforce
MSFT Dynamics
RightNow Dropbox
OneDrive
Gmail
Google Docs
Metadata & Content Indexer
Customer defined Classification rules
Classification & Movement Engine
Business Critical Compliance Governance Migrate Retain Replica Delete
Cold Storage Migrate to Cloud Expire Active Archive
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Federated Search and Query Multiple analytic techniques on same or different data for better insight
• Apply appropriate analytic techniques to appropriate data
for deepest insights
• Sentiment to social
• Entity to PII, relationships, compliance, eDiscovery
• Structured to transactional
• Graphical to machine
• Gobeyond the data and its content – all the way to its metadata
• Richer understanding if its creation date, locations, owner, revision history, permissions, # of copies, formats
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Value opportunities from federated government data
• Efficiently meet FOI and open records requests
• Monetization of existing data sets to 3rd parties
• Optimize operations – law enforcement, emergency services, criminal justice, human services
• Monitor infrastructure conditions
• Plan infrastructure
• Improve public health
• Increase citizen participation
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Three Examples of Transforming Federated Government Data into a Strategic Asset
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Large City Department of Transportation
• Wanted to address three challenges
• Better management of infrastructure repairs and improvements
• Accurate, timely response to public complaints
• Improved legal support for public lawsuits for potholes, sidewalk repair, construction sites, etc
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Needed to federate data from 100s SQL databases and document repositories across five departments
• Optimize dispatching of work crews to most critical infrastructure repairs
• Respond to public complaints – couldn’t determine if already being addressed
• Identify if DOT has prior knowledge of issue & status of the location to respond to lawsuits
Permits
Work Orders
Inspections
Complaints
Contractors
Parking
Summons
Plans Satellite Images
GPS
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All data is indexed and cross referenced by
GPS coordinates
Single Federated Search across Multiple Department’s data
Search 37 23.516 -122 02.625
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Urban Department of Education – Online High School
Students at risk
• How to more effectively identify ‘students at risk’ for early intervention
• Federate attendance, grade, teacher evaluations, participation and course progress
• Combine with public social media to add another dimension to student’s profile
• Provide an active repository for online course materials, tests, participation to track student usage patterns
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30% increase in retention with a
9% increase in test scores
Online High School
Real world results
• Exceeded goals of the program in terms of retention
• Better able to balance staffing with teaching load
• Increased student satisfaction
• Teachers had higher job fulfillment
• Unexpected benefit – students actually achieved higher test scores
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Revenue Department of Large Western State
Big risk without proper data management programs
• Electronic sales tax collection system goes down with 3 days remaining in the quarter
• 86% of all sales tax payments made electronically
• Sales tax receipts represent 38% of state’s budget and higher percentage of day to day cash flow
• Emergency IT response to critical systems crash
during growing volume transactional period
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Department of Revenue
Proper data protection recovered without incident
• Multiple databases and front end applications recovered in 4 hours with full transactional integrity
• 24 hours downtime = $400 million
• 72 hours downtime = $1.1 billion
• No loss of sales tax receipts
• Impetus for infrastructure and data management modernization
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Summary
• Your data is worth a whole lot more when combined with other data – content and context is paramount
• You will need to break down data & information silos – without having to move, consolidate or ‘take over’ the data
• Governments are uniquely positioning to deliver more value, create new revenue streams, and solve citizen interactions … than commercial companies
• Huge reservoirs of untapped potential in your data
• Start small - address a compelling financial, departmental or citizen need
© Commvault Systems, Inc. All rights reserved. No copying or distribution without express written permission. Commvault and the “C” logo are trademarks owned and/or registered by Commvault Systems, Inc. in the United States and other countries.
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Thank you
Questions?