Download - MATiSSE Millbrook 25th Feb 09
Surviving the Credit Crunchwith Smarter Working
Tony Corbin – Project ManagerMATiSSE
(Mobile And Teleworking Initiative for a Smarter South East)
What is ‘Smarter Working?
- Occasional (or permanent) Teleworking (e.g. home, remote and collaborative working (e.g. incl smarter-work centre based)
– Flexible Working (e.g. incl. flexitime/staggered hours working)– Smarter-Travel (e.g. incl. less peak-time and more sustainable
travel (e.g. Car Share/Clubs & travel plans/web & video conferencing)
– More sustainable office and home working practices (e.g. energy, waste, water)
– Effective utilisation of Information and Communication Technology (ICT) (including for team member and document access)
Smarter Ways to ‘weather the storm’
• Productivity (and wellbeing) • Office based staff are twice as likely to be absent from work as remote
working staff • Remote working staff will typically be 20% more productive/more loyal• R&D, Performance Measurement
2. Reduce Travel Costs –• Less Business Travel - occasional use of audio/web/video conferencing; car
share/car clubs; • Smarter commuting • 40% of car mileage; contributes 19.7 million tonnes per annum to UK CO2; ‘Each
on-site parking space costs £2k PA (NBTN)
3. Reduce Office Costs • Workstation space total cost of ownership in SE = circa £5,500 <Actium Consult>
• Introduce more flexible, variable-hours remote/home/work centre based working. • Reduce Carbon Footprint – Office space accounts for 50% of UK CO2 emissions
More Downturn Smarter Working Choices
• Share (don’t downsize) your people – each redundancy (CIPD) average cost £16,375!
• Reduce working hours• Share under-utilised work-space with partners or
neighbour businesses – average building utilisation = 50%– Buildings can contribute 50% to CO2 emissions
• Put money in YOUR and employee pockets through home- based and local work-centre utilisation
• Develop Skills (e.g. T2G ‘Business Leader Grants’)
• Improve performance and service levels (innovate)
In Troubled Times Smarter Working is even more vital…
• Retain Key Skills• Preserve income• Reduce costs• Competitiveness• Recovery readiness• Reduce Travel/cost of congestion• Waste/water/energy/fuel cost reduction
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Smarter Working Benefits for Employers• Improved output (Productivity gains of 15 to 25%)
• Reduced costs (e.g. office accommodation (~ 25%) or expand without additional accommodation cost!)
• Reduced absence levels (~ 20%)• Attract and retain the best staff (Reduce staff
turnover by ~ 25%)
• Increased reach and hours business available to clients (ICT enabled smarter-working incl e-commerce, VOIP telephony, use of hot-spots/e-work centres)
Smarter Working Benefits for employees
• Better work-life balance • Family (carer) friendly• Improved health and well-being (less in
the way of stress) • Reduced travel and work day hours• Money in your pocket• Greater job satisfaction (feel valued)
Appropriate Technology
• PC/Laptop/PDA? (usage/duration of use)
• Affordable (not always the cheapest)
• Robust (leading not bleeding edge, satisfied customers)
• Support (SLA backed, min 7 to 7 support window)
• Secure (SPAM, Virus, Firewall, Backed-up)
• Ease of use (ideally same as office interface)
• Web Based shared resources (Email, Document and List Management, calendar, conferencing. . and Instant Messaging)
• Telephony (Follow-me single number (incl VOIP/VPN solutions)
Smarter Working Readiness Checklist
Business Goal/driver Measuring outputs not attendance Skills in place to manage/communicate/motivate
effectively Work conducive, H&S compliant, energy efficient,
home-office environment Updated policy and procedures Tax and Benefits implications understood Appropriate technology/support in place Eligibility (incl. For employees, who pays for what) Suitability (roles, tasks and people) Training Provision (Continuous Professional Development)
Smarter Working Useful on-line Resources
• www.ehampshire.org/matisse• www.businesslink.gov.uk • www.enterprisenation.com• www.hmrc.gov.uk • www.flexibility.co.uk• www.homeworker-cafe.co.uk• www.careerathome.co.uk• http://www.berr.gov.uk/employment
Smarter and Home Working What Will it Cost? What will you save?
Who is Saving Money?
Local SMEs:• Taylor Made Computer Services (Fareham)
• MaCallister Elliott (Lymington) • Real World Trust (IOW)
• Cobweb Solutions (Fareham)
• Focal Point Training (Shedfield)
• Business Link Hampshire & IOW (Fareham)
• CAL and 247 (Virtual)
• Glasshouse Studios (Fordingbridge)
Business Driver = Strategic Accommodation Review
• Flexible and Mobile Working Board
• Ten Year Programme (eventually incorporating partners and other Local Authorities)
First flexible accommodation:
• 50% less energy consumption
• Caters for twice no. of staff
• Local working potential
• 50% + are Smarter Working
• Alternative Commute incentives
Smarter Working Examples
Questions?
Download the slides from:http://www.ehampshire.org/downloads.asp
Thank You!
Smarter Working in Difficult Times