Transcript
Manchester Arena attack: lessons learned
Monday 22 May 2017
• 60 ambulances
• 59 patients to eight hospitals
• 60 walking wounded
“The service is devastated by the attack in Manchester last night”
Complexity
• Investigation
• International links
• Coronial process
• Family support
• Threat level
• Security response
• Staff welfare and resilience
Manchester’s
(and the
world’s)
response
Tributes
Media: Heroes
manchesteremergencyfund.com
• Resilience hub
• Kerslake independent review
• Tackling violent extremism and
promoting social cohesion
commission
Lessons learnt… • Build trust
• Mutual aid
• Social media – consistency
• Language
• Websites
• Staff
• Looking after your team and yourself
• It’s everyone’s story
• It’s part of future as well as our past