Leadership:Leadership:Monitoring and ITMonitoring and IT
Steve Steve RusckowskiRusckowskiDecember 5, 2001December 5, 2001
Maureen PieslakNurse Manager
Holy Family HospitalMethuen, MA USA
What is PatientWhat is PatientMonitoringMonitoring
at theat thepatient’spatient’s
sideside
at theat thecentralcentralstationstation
Captures and analyzes patient’sCaptures and analyzes patient’svital information for clinical decision makersvital information for clinical decision makers
Patient MonitoringPatient Monitoringfor every point of carefor every point of care
Patient MonitoringPatient Monitoring
At the patient’s sideAt the patient’s side•• A patient monitor displays,A patient monitor displays,
analyzes, documents andanalyzes, documents andtransmits a patient's lifetransmits a patient's lifesustaining vital signs such assustaining vital signs such aspulse rate, ECG wave, bloodpulse rate, ECG wave, bloodpressure, and other key bodypressure, and other key bodymeasurements for assessment,measurements for assessment,diagnosis and treatmentdiagnosis and treatment
Patient MonitoringPatient Monitoring
Central monitoringCentral monitoring•• At a glance, clinicians seeAt a glance, clinicians see
important information aboutimportant information abouttheir patients withouttheir patients withoutwalking to each bed, helpingwalking to each bed, helpingthem to be more costthem to be more costefficient in their care ofefficient in their care ofpatients. When a patient is inpatients. When a patient is indistress, an alarm sounds atdistress, an alarm sounds atthe bedside and central tothe bedside and central toalert the staffalert the staff
...
Sub-AcuteSub-Acute
AnesthesiaAnesthesia Neonatal andNeonatal andPediatricsPediatrics
Cardiac andCardiac andCritical CareCritical Care
EmergencyEmergency
ObstetricsObstetrics
HomeHome
A Monitoring Solution for Every PatientA Monitoring Solution for Every Patient
Electromedical Markets are EvolvingElectromedical Electromedical Markets are EvolvingMarkets are Evolving
Integrationincreases over time
monitoringmonitoring
therapytherapy
diagnosticsdiagnostics
informationinformation
Past
Improved, more-cost effective carethrough enhanced decision support
Now … and the Future
Market SizeMarket Size& Growth& Growth
27%
18%
10%8%
6%
6%
5%
20% Philips
GE
Spacelabs
Datex-Ohmeda
Siemens
Nihon Kohden
Datascope
25 Others
Market size 2000 ex CIS: $ 1780 mlnAnnual Growth: 4 - 5%
Worldwide Market ShareWorldwide Market Share
Patient Monitoring Market (Patient Monitoring Market (excluding CISexcluding CIS) -- WW selected countries*) -- WW selected countries*
Philips 48% of total US installed patient monitorsPhilips 48% of total US installed patient monitors
US Installed Base - Hospital Patient MonitorsUS Installed Base - Hospital Patient Monitors
Source: 2000 MSP Reality Monitoring Database and SurveySource: 2000 MSP Reality Monitoring Database and Survey
48%
19%
13%
2%
2%
5% 10% 1% PhilipsGE-MSITSpacelabsSiemensDatex/OhmedaDatascopeOthersProtocol
US Installed Base - Telemetry UnitsUS Installed Base - Telemetry Units
Source: 2000 MSP Reality Monitoring Database and SurveySource: 2000 MSP Reality Monitoring Database and Survey
Philips 46% of total US installed telemetry unitsPhilips 46% of total US installed telemetry units- the market’s fastest growing segment!- the market’s fastest growing segment!
44%
15%
19%
2%
4%
2% 14% PhilipsGE-MSITSpacelabsSiemensVitalcomDatascopeOthers
PhilipsPhilipsvs. Competitionvs. Competition
in adult critical care in cardiac care and telemetry in obstetrical care in neonatal & pediatric care
in AED’s in customer support
#1#1#1
#1#1#1
#1#1#1
#1#1
#1#1#1
#1#1#1
Cardiac & Monitoring SystemsCardiac & Monitoring Systems
Third Party Competitive ComparisonThird Party Competitive Comparison
U.S. Installed Base ‘99*U.S. Installed Base ‘99*
Product Reputation (1-10)*Product Reputation (1-10)*
Quality Reputation (1-10)*Quality Reputation (1-10)*
Customer Service SatisfactionCustomer Service Satisfaction
Breadth of Product LineBreadth of Product Line
PhilipsPhilips GEGE SiemensSiemens
No FetalNo FetalMonitorsMonitors
44%44%
8.38.3
9.09.0
#1#1
#1#1
14%
8.18.1
8.48.4
#2#2
#2#2
2%
8.78.7
8.78.7
Winning on ClinicalWinning on ClinicalExcellence inExcellence in
Cardiac & MonitoringCardiac & Monitoring
This is the industry's only ”Monitor For Life"
Why do People buy from Philips?Why do People buy from Philips?
Philips’ “Monitor For Life” philosophyPhilips’ “Monitor For Life” philosophyis unique in the industry.is unique in the industry.
It has helped us maintain our leadershipIt has helped us maintain our leadershipin patient monitoring by allowing customersin patient monitoring by allowing customersto upgrade their monitors with the latestto upgrade their monitors with the latestcapabilities, independent of the originalcapabilities, independent of the originalpurchase date. It enables customers to keeppurchase date. It enables customers to keeptheir technology state-of-the-art AND protecttheir technology state-of-the-art AND protecttheir investment.their investment.
“Monitor for life” based on superior“Monitor for life” based on superiorTechnologiesTechnologies
•• Unique Modular ApproachUnique Modular Approach
•• Forward and backward compatibilityForward and backward compatibility
•• Unique measurements and algorithmsUnique measurements and algorithms
0 20 40 60 80
Training
Installation
Sales (OGP)
Support
Product
U.S.: Reasons for Customer Loyalty, Q2 FY2001U.S.: Reasons for Customer Loyalty, Q2 FY2001Question: Why did you choose Philips (Agilent)?Question: Why did you choose Philips (Agilent)?
0 10 20 30 40
State of the art
Performance
Meet C. Needs
Ease of Use
Quality/Reliability
GeneralSatisfaction
Number of comments Number of comments
Nr. of people surveyed: 257Nr. of people surveyed: 257
multiple entries possiblemultiple entries possible
New Owner Survey SummaryNew Owner Survey Summary
Undisputed leader for quality and reliability!
Number of comments Number of comments
WebWireless
Complete patient information, when and where needed
Wired
Bringing Information to Where DecisionsBringing Information to Where Decisionsare Made...are Made...
InformationInformationTechnologiesTechnologies
Worldwide Healthcare IT Market 2001Worldwide Healthcare IT Market 2001
24
1831
22
Hardware SoftwareExternal Services Internal Services
12%
6%1%1%7%0%
1%
2%
25%
AdministrationPractice GdlnLISPHISRISR-PACSCISC-PACSCritical CareGeneric Software
0.2 0.04
0.3
0.2
1.3
0.3 Radiology Info Sys
Cardiology IT
Acute Care
C-PACS
R-PACS
Imaging Workstation
$ 95 Bln Total Market $ 18 Bln Software Market
$ 2.3 Bln Philips Addressable Market
CompuRecord CareVue Information Center
Documentation Center OB TraceVue
All web-enabled - an industry first!
Current Clinical Systems …Current Clinical Systems …
… and Imaging Processing and Picture… and Imaging Processing and PictureArchiving & Communications Systems (PACS)Archiving & Communications Systems (PACS)
Inturis for Radiology
EasyVision
Cathworks, Inturis for Cardiology
From a single workstation to multiple hospitals and the homeFrom a single workstation to multiple hospitals and the home
Clinical Information System Market (CIS) -- WW selected countries*Clinical Information System Market (CIS) -- WW selected countries*
Worldwide Market ShareWorldwide Market Share
Market size 2000*: $ 245 mlnAnnual Growth: 5 - 10%
26%
23%9%
6%3%
14%
3%
2%14% Philips
GESpacelabsDatex-OhmedaSiemensPicisClinicompOthersIMDSoft
1
41% 21%8%
4% 13% 13%
PhilipsGESiemensAgfaKodakOther
MedicalImaging IT
Clinical ProcessClinical ProcessRe-EngineeringRe-Engineering
IntegrationIntegration
ImplementationImplementation
ProjectManagement
IT ConsultingIT Consulting
Cardiology PACSCardiology PACS
PACS Vendor Ranking (PACS Vendor Ranking (KlassKlass Report) Report)
#1#1#1 Critical Care Information SystemsCritical Care Information Systems#1#1#1
#1#1#1
Philips IT Market & PerformancePhilips IT Market & PerformancePhilips Professional
Services
SummarySummary
Summary: Cardiac, Monitoring & InformationSummary: Cardiac, Monitoring & InformationSystems LeadershipSystems Leadership
•• World’s largest & most satisfied installed baseWorld’s largest & most satisfied installed base
•• Philips market share will increase while marketPhilips market share will increase while marketconsolidatesconsolidates
•• Innovation in migration, quality & information systemsInnovation in migration, quality & information systemswill drive our growthwill drive our growth