Download - Language Expressions Meetings 1
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HandouttakenfromEnglishLanguageCommunicationWorkshopforStudentRepresentativeCouncil(MPP08/09) 2009
CONDUCTINGMEETINGS
MeetingPhase Task LanguageExpressionsOpeningGeteveryoneacquaintedandorientedforthemeeting
Greettheparticipants Goodmorning Goodafternoon(124pm) Goodevening(412midnight) Assalamualaikum
Welcomeparticipants Introducenewmembers
Thankyouforcoming. Allowmetointroduceyoutoourcommittee
members Today,wehavewithusPMKhairiIzwanAbdullah
fromtheEnglishLanguageUnit Itsourhonourtohavewithus,Professor
Tajuddin,theDeputyViceChancellorofStudentsAffairsandAlumni
Askforapologies Iseveryonepresent? Mr.Rahimhasinformedmethathecantmakeit
todaybecauseheisnotfeelingwell. Reviewtheagenda,
objectivesofthemeeting,desiredoutcomes,etc.
Thepurposeoftodaysmeetingis Thisiswhatwehaveonouragendafortoday. Thereareseveralurgentmattersthatcallforour
immediateattention.Theyare Weareheretodiscussafewmatterspertaining
to Bytheendofthismeeting,weshouldhave
discussed Wehopetobeabletoreachadecisionbytheend
ofthismeeting Wehopetobeabletocomeupwithseveral
solutionstotheproblemshighlightedearlier. Reviewthekeyrolessuch
aswhostakingnotes,whoisinchargeofwhat(ifitisacommitteemeeting),etc.
Janicewillbeinchargeoftakingnotestoday. Paulwasthetreasurer,Kumarthepublic
relationsofficer
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HandouttakenfromEnglishLanguageCommunicationWorkshopforStudentRepresentativeCouncil(MPP08/09) 2009
MeetingPhase Task LanguageExpressionsWORKActivelyworkonthetaskandissuesofthemeeting
Startthediscussion Letusstartwiththefirstitemontheagenda. Shallwebegin? Shallwestartwithhearingthereportfrom Letusbeginthediscussionwithdecidingtheduration
oftheworkshop. Seekopinionfrom
others Whatdoyouthink? Whatsyouropiniononthismatter? Wouldyouliketosaysomething? Whataboutyou,Kamal? Whydoyousayso? Doyouagreewithhim? Wouldyouliketoadd? Doesanyonehaveanyideaaboutthis?
Ensurespeakingchances
LetshearfromJim. LetshearwhatSitihastosay. Onemoment,Jim.Sitihassomethingtosay. LetshearwhatSitihastosayfirst,thenJim. Susan,youhaventsaidanythingaboutthisyet.Maybe
youwouldliketoadd? Giving
praises/encouragement Thatsagreatidea,Sam. IthinkLisasideaisthesolutiontoourproblem. Yoursuggestionmayjustwork. Danielsideasoundsgood.Couldwediscussitfurther?
Getagreement Doeseveryoneagreewiththisplan? Areweallinagreement? Anyobjections?
Manageconflict Idontthinkthetwoofyouareasfarapartasyouthink.
Yourideasareactuallyrathersimilar.Youareandhe/sheisAmIright?
Letsnotfightaboutit.Imsurewecanreachfindasolutionmidway.
Expressopinion/viewpoints
Inmyopinion,/Ithink Whatif Maybewecould/weshould Isuggestwe/Lets Istronglybelieve AsfarasImconcerned Inmyview/Frommypointofview
Askforclarification Can/Couldyoupleaserepeat? Excuseme? Ibegyourpardon? Sorry? Isitpossibleforyoutoformeplease? Wouldyoubesokindasto? Doyoumind
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HandouttakenfromEnglishLanguageCommunicationWorkshopforStudentRepresentativeCouncil(MPP08/09) 2009
Pointoutadifferentperspective
Thereare,ifImaysayso,certainpointsyoushouldbearinmind
Thereareotherconsiderations.Forexample Ifwelookatitinanotherlight Seenfromanotherangle,onecouldsay Iwonderifyouveconsidered
Highlightimportantfacts
Iparticularlywanttoemphasizethefactthat Thispointishighlysignificant Letmesayagainhowimportantitisto Wemustntunderestimatetheimportanceof Iwouldliketoremindyouthat Iwishtodrawyourattentionto
Challengeanotherpointofview
Iwonderifthatviewisjustifiedinthelightof Idontthinkyoufullyappreciatethefactthat Itwouldbeinyourowninterestto Iwouldbeinclinedto,ifIwereyou
Reassure Theresnocauseforconcernasfarasisconcerned Letmeassureyoustraightawayonthatpoint Icanassureyouthat Weunderstandyourconcernaboutandweassure
youthatwewilldoeverythinginourpowerto Youneednothaveanyfearsabout
Clarifymisunderstandings
WhatIwantedtosaywas Thatsnot(exactly)whatImeant Inotherwords ThatisnotwhatImgettingat Sorry,letmeexplainitmoreclearly (Please)Dontgetmewrong,whatImeantwas AllIwastryingtosayis
Interruptandtoreturn (Im)sorrytointerrupt Sorry,can/mayIinterruptyouforasecond Excuseme/Pardonme IfImayinterruptforasecond Sorry,butdidIhearyousay AsIwassaying Goingbackto (Yes,well)anyway
Agreeing Iagree(withyou). Icantagreewithyoumore. IshareAlisviews. Ithinkthatsagoodidea. Thatsright!
Disagreeing Idisagree. Iseeyourpoint,but.. Thatsagoodpoint.However, Ibegtodiffer ImafraidIhaveadifferentview
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HandouttakenfromEnglishLanguageCommunicationWorkshopforStudentRepresentativeCouncil(MPP08/09) 2009
Preventamonopoly Well,thankyou.Butwehavetomoveontothenextitemontheagenda.
Iamsorrytointerruptyou,butweneedtomoveontothenextitemofourdiscussion.
Thankyouforyourthoughtsonthat.Nowletsturntothenextitem.
Thankyou.Yourpointiswellnoted.Canwemoveontothenextitem,now?
Thankyouforyourideas.Now,letsturntothenextitem.
Persuade Wouldntyouagreethat? Seenfromanotherangle,onecouldsay Ifwewereto,thenwewould Inviewofallthefactsthatwehavediscussed,would
younotagreethat? Afterconsideringthechoices,wouldntyou? Ithinkwecanagreethatthebestwaytoproceed
wouldbeto
MeetingPhase Task LanguageExpressionsClosingtheMeetingBringingthemeetingtoaclear,constructiveclose
Reiteratekeypoints/decisionsmade/personresponsible/upcomingtasks/etc.
Wehavecometoanendofourmeeting.Letsrecapwhatwehavediscussed.
Letslookatwhatwehavediscussedsofar. Wehavedecidedthat. Thesearewhatwehavediscussedanddecided
on. Laila,youwillbeinchargeofYourjobis Inournextmeeting,weshouldhavecompleted
thefirstphaseofourplanning. Ithinkwevecoveredeverything.Ournext
meetingwillbeonMondayat10a.m..Everyoneshouldbereadywithyourprogressreport.
Obtainfeedback Didwemissoutanything? Havewecoveredeverything? Doesanyonehaveanythingtoadd?
Thankthegroupmembers
Thankyouonceagainforcoming. Thankyoufortheproductivediscussion. Thankyouforallyourideasandcontributions.
Close Thismeetingisnowover. Assalamualaikum/Thankyou
Adapted from:
Harvard Business School Press. (2006). Running Meetings: Expert solutions to everyday challenges. Massachusetts: Harvard Business School Publishing.
Nor Azni Abdullah, Noorzan Hj Mohd Noor, Teh, C.S. & Foo, K.. (2008). Communication skills for the workplace. Selangor: August Publishing Sdn. Bhd.